I have been going here for a couple of years. The staff here is so helpful and friendly. I felt…read morecompelled to write a review because today, they went above and beyond to help me find a package I lost the tracking for.

There were three young men working hard on a Friday afternoon. Donovan, one of the young men…read moreworking, was very friendly and efficient when helping me with my shipment.

I downloaded the online app and was able to reserve a nice trailer and I was also able to contract…read morewith a couple of great movers that came into our apartment on time with their own packing supplies and packed up our heavier furniture and beds and followed us to the new apartment unpacked everything, and it turned out perfect. All within the two hour estimate I originally had. Overall, an excellent experience

I phoned in a reservation for a 5x8 trailer then I received a phone call looksaying that would not…read morebe available for my date but they would give me a 12 by 6 ft trailer at the same price. When I arrived the gentleman said he had a five bait available I said that's great thank you. When I brought the trailer back I pulled into the return equipment area and sat there for 5 minutes. No one showed Even though three or four employees look me straight in the eye and walk past me. I disconnected the trailer myself and as I was leaving one of the employees said I would receive a receipt via email. The following day I received my receipt in the email and there were two charges the original quote plus another $5.70. I called and asked why and they said because that trailer was more money than the one I rented. I was very dissatisfied with that reasoning. The young lady finally said she would rebate me the $5.70. not a big deal but there is principal involved. They should not be adding dollars when you bring back a clean piece of equipment.

ALL 6 of my packages got lost that I dropped off at this location on the same day…read more This isn't the first time either.

Fast and efficient shipping, highly personable staff, and well informed of shipping rules and…read moreregulations. More than accommodating in making sure our package arrived safely. Highly appreciate a business that protects consumers from the rampant fraudulent activity by asking for proper ID. Keep up the good work and maintain your high standards.

You can get almost everything Post Net does someplace else, except of course their great people…read more I don't know who the owners are but they have dialed in hiring great people who are friendly and can I say it, Competent." Recommend them 109%.

This place has just gotten more and more expensive. For notary services, it's now $10 for each…read morepage notarized! And we thought the copy charges were outrageous...........not going back!

We had Josh, Ben and Brian as our unloading crew. Extremely polite, personable, clean cut crew that…read moreupon first meeting represented Rambo 121 very well. They wasted no time in getting into their routine and in 2 hours unloaded our 26 ft truck. They were there to serve our needs and were very patient. Would recommend them for unloading labor. As far as a team to load a truck, we didn't have that need and therefore can't vouch for their skill sets in that area. Rambo 121 communication skills were excellent in reminders of our up coming move in. Didn't have to question if they were going to show up.

I made sure to contact the company and give them a chance to make it right before leaving this…read morereview. They were unwilling to believe the things I shared with them, even though I even had pictures to demonstrate some of the issues. We requested their service to move a piano out of my drive way and into my house. It had already been wrapped nicely and drove to my house and we even allowed them to back the trailer with the piano basically to my back sliding door. They basically had 6 ft. to move it indoors through the slider you can see in the picture and into place. First of all, the communication was poor, I tried calling and had to leave three voicemails, an email, and text them before they returned my call (and this is after I left a $100 deposit). They also charge you an insurance rate- which basically means they do not insure their work and need you to purchase your own insurance (which makes their quote considerably higher than other quotes I received). Secondly, two of the three movers had never moved a piano before, as the third mover was teaching them and instructing them through it. They got it stuck on the threshold of the slider and even broke the dolly they brought. At some point they were strategizing how to get it in because physically lifting it was not an option for them. My 72 year old father had to help or they wouldn't have made it in, they literally didn't have the right tools or manpower to do it on their own. Once they got it in, I wanted to move the board it was sitting on over and they could not lift it again so now the board is sticking out, I'm still not sure how I am going to fix it. They bumped into my glass case and we are all lucky it didn't break. Then they tried to tell me how great of a job they did before they left. I've had this piano moved multiple times, I can assure you this was the most stressed I have ever been and watched them nearly break the pedals off (it is an antique piano which is why we paid for movers in the first place). I debated telling the company because the two inexperienced movers were not at fault- the company should have provided more training or tools for them. However, I am concerned about them moving another piano and either breaking it, hurting themselves, or hurting a homeowner who has no choice but to join in. When I shared this with the company and asked for a partial refund (at least the insurance fee I had to pay), they said I was wrong and that my account was not accurate. While I appreciate a good boss who wants to defend and protect their employees, I also would have greater respect for a company who believed the customer, especially when they even took time to send pictures. I truly hope no one else goes through what we did. Please save yourself the stress and heartache (and even money) and choose a different moving company. Here is my public response to Oscar message below: It absolutely makes sense that you were the person overseeing the work and the same person defending it. I'm sorry that you feel defensive about your shoddy job and poor communication. I would suggest to you not to take on jobs that have pianos. This is definitely not retaliation, it's unfair that you think anyone who is unhappy with your work and voices their opinion is retaliating. You and I both know you barely got the piano in my house, broke the dolly, and couldn't move it another inch if you tried. As the owner you should have not let a customer help you lift, as you were handing out directions to my father when he was helping. Nothing about what I wrote was inaccurate and there was nothing retaliatory about trying to warn others about your shoddy work. Again, the poor communication wasn't addressed either, unfortunately you just provided a one-star service.

The three men who moved us were very careful and yet expedient. We were moved from Sun City West to…read morePrescott Valley in less than 10 hours. Great experience!

This business was very professional! All of the fees were outlined. There were no surprises add…read moreons. They had no trouble moving heavy furniture and came fully equipped. They were there exactly on time. I would use them again and have already recommended them to others.

Tried to charge me $800 to move 3 items 14 miles. Stay…read moreaway- this company is sketchy. Will never use them again!

After submitting a claim for my broken televisions, they denied my claim fully. The TVs their…read morepeople packed on their sides are irreparably damaged because the people who loaded them were not knowledgeable or careful enough to do it correctly. Joe Casarez handled my claim and is the one who denied it. Do not work with this company, ever, for any reason. They do not stand behind their service.

DROP OFF: UPS Store #4740. Sat 25 Oct 2025. 1:14 PM…read more Goodyear, AZ I was first in the return line waiting for assistance to return five items. I was not in a hurry. A worker came to the counter and didn't greet me in the usual UPS style I'm used to. She said basically nothing. It seemed that she was irritated at having to leave her other work to help me, a 70+ year old man. The young woman is black with first name starting with (I think) "K". The first 3 packages were pre-labeled. She scanned them and then TOSSED THEM ON THE GROUND behind her with total disregard for what might be in the boxes. My wife said they were expensive shoes being returned. Then she scanned the next item from my phone, picked up a plastic bag, curled the open bag and tied it in a knot, bending the item's packaging before putting the return label on the wrapped plastic. The fifth item was scanned from my phone and by that time I was so angry at all of this I didn't pay attention to what she did to it. It was then I thought that perhaps she was being passive aggressive to me in that I didn't use the self-service machine. With the 5 return items, I didn't want to deal with the self-serve machine. There was no smile from her, no asking if I wanted a receipt, and no thanking me for coming in today. She just had an irritated scowl most of the time. Later I thought I should have called her on tossing the boxes on the floor, but that might not have helped. Perhaps she was having a bad day, or really doesn't like the job, or really took a quick dislike to me and acted unprofessionally. UPS had better deal with this worker quick before she sullies the reputation of this usually fine store.

I came in to drop off several packages that already had shipping labels attached. I went into the…read morestore ahead to let them know how many boxes I would be bringing and that I would need drop-off receipts for them. When I got there, the employee taking the boxes seemed annoyed and told me that next time I should use the machines instead. I had two separate orders going to two different locations, which meant making multiple trips in and out of the store with the boxes. When I was finally given the receipt for one of the shipments, I noticed one of the boxes was missing from it. I pointed it out, and instead of checking their system or helping resolve it, I was told that I was welcome to go back and check all the tracking numbers myself to see which one she missed. Overall, the interaction felt dismissive and unhelpful. I made the effort to communicate ahead of time, organize the shipments, and follow the process, but it felt like an inconvenience to the staff. I would have appreciated a little more patience and basic customer service, especially when there was clearly an issue with scanning in the boxes on their end.