I work in feature film , going on 30 years now, and I have used many self storage spaces in Los…read moreAngeles between film gigs to store my massive kit of dyes, paints, machinery and the various equipment I use to age and distress costumes for big feature films: War movies, SciFi, Superhero to historical period films. It's a lot of stuff. Burbank Self Storage was recommended to me by a colleague who does the same job I do and he raved about this business and the owners that run it. I have to say, I could not be happier with the service here, the location, and the extremely kind and charming host, Rhonda Cantu. The facilities far exceed all other units I've been in before, and at a much better price. I plan to return when I finish my current gig. THANKS RHONDA !

When I downsized my home, I decided to go easy on myself and get a storage unit. I know rationally…read moreit doesn't make sense because they say people don't really use the stuff they store, but what can I say? I like this place. I grew up in Southern California in the 70s and visits here feel like an experience from my childhood. There's a real woman behind the counter. It gets good reviews as far as pricing and I forget the percentage she told me, but she said she doesn't hike the price up much from year to year. Every door is on ground level and you drive up to it. It's clean and Security is good. I have an irrational urge to rent a bigger one!

Great, clean and spacious place to rent out a storage…read more .

Amazing and quick and easy! Jose and Giovanni are amazing. Simple clear cut. Easy transition!read more

The best self storage in CALIFORNIA. During a years I have never had any problem or issues. Always…read moreclean, never see any kind of insects. Very satisfied!! And continue to be costomer.

Run exactly how a storage place should be run. The front desk staff is very friendly, the…read morefacilities are clean and easy to get around and the prices are reasonable. Many storage places just hope and pray that people forget to pay their bills so they can seize your storage, often declining to send reminders to people who are late. Enterprise is not like this. They have a generous grace period during which they send out several reminders. They are in the business of providing rental storage units, not seizing property. Also of note, during Covid, before we knew that we could claim unemployment we were worried about our bills and paying them in time. I called Enterprise at that time to inquire what would happen if I was late and they informed me that they were freezing all seizures during the lockdown. This is a solid, ethical business and I would recommend them to anyone.

Josh was very helpful and made the whole process easy. The facility is clean, secure, and well…read moremaintained. I just got a new unit and was impressed with how new everything looks. Great customer service and a smooth experience overall.

Great facility, state-of-the-art, Congenial helpful Staff…read more(Paula, Carman, and Perla) all very helpful, understands the business and procedure. 7a-7p access 8a5p office. Renters seem decent and polite too.

When you can take your money anywhere, why would you choose to pay to be treated in a condescending…read moremanner...beware of the tone in which they speak to you. The Public Storage on San Fernando treats people with respect. Do not use the Hollywood way location. I gave this woman three tries...forst question, She smirked at me. Second question she looked at me like I was stupid. Third time, She had such attitude , It was as if I had committed a crime and she felt that I was a lesser human. No thanks. I'll take my money elsewhere.

be careful. When rental increases happen, they mail a teeny tiny post card that you may or may not…read moreget. Look out monthly at your statement that they email you or your bank statements. They are unforgiving and WILL not issue a refund. "if we say we mailed it, we mailed it" "if it didn't reach you, not our problem, we mailed it"

I've had storage untis with this location a couple of times. The last one was approximately 7…read moreyears ago and I decided to try them again if they had the size I needed for an impromptu need. I was in another state and reserved online. Then I missed my connecting fight and got stuck in a random city. They extended my reservation via text message. After arrival, I realized the unit I reserved didn't fit my needs and THANK GOODNESS, they had other options to view. I immediately took the unit and they were patient with my questions. I like the rules and safety of the unit. I also recall from my previous experience the ease of reserving dollys and returning them the same day.

Be prepared to pay significantly more than the advertised price. In addition to rent increases over…read moretime, tenants are required to purchase extra for insurance although the landlord only accepts responsibility for losses up to $2,500 and does not cover theft or water damage. You are also required to buy a special lock directly from A-1 to secure your unit. A1 does not assure against mice, rats, and insects, so I had to purchase airtight storage tubs to protect my belongings. I rented from A-1 for 5 1/2 years, and during that time my rent steadily increased until it had nearly doubled by the time I moved out. Safety was also a concern for me. Homeless people frequently loitered around the property and wandered the hallways, so I made sure to visit only during office hours when staff were present. I never felt comfortable going there after hours. Up until my last visit, the policy here has been to take your physical driver's license in exchange for a cart, returning it only when the cart is brought back. This practice is excessive and creates unnecessary privacy risks since driver's licenses contain highly sensitive personal information, including full address and date of birth. Leaving it with staff--without any clear explanation of how it is securely stored or who has access to it--is a major identity theft liability. The last three times I was there they simply had me write down my phone and unit number, which seemed way more feasible, but I thought this was worth mentioning since this was their policy for many many years. Customer service was inconsistent throughout the years. Many employees were unfriendly, and some were outright rude. One exception was Valentine, who was surprisingly pleasant and professional during one of my last interactions there. While the facility was generally kept fairly clean, trash was often left in the entryways and parking lot because there are no garbage receptacles anywhere on the property. It seemed more like a cost-saving measure than an effective solution to illegal dumping. Overall, I'm relieved to no longer be paying into what felt like an overpriced and frustrating experience.

I've been using this storage facility for a few years now, and I can honestly say it's been a great…read moreexperience the entire time. Amjad, the manager- has gone above & beyond to for my families peace of mind. Definitely a family vibe / mom & pop type of business. Such a rare gem in the Lavish LA! (,: The property itself is clean, well-maintained, and located in a quiet area. Not only that but right off the freeway exit - convenience at its finest. In the years that I've been a customer, I can't think of any drastic or sudden rent increases or any type of confusion for that matter. If you're looking for reliable, safe, & affordable storage I highly recommend this location. Amjad thank you always!

I would say I have been here as a Renter over 16 Years and Yolanda , Sanjon and Ben always help…read morethrough hard times and treat me as family ! This is what a Business Cares about the Renter! I am Sincerely grateful!! Love JP

They are very helpful, have good moods going very friendly, it is very clean and well ventilated…read more This was so Important As I had moved my things from another storage that was filthy and dusty and hot. This place was like moving into a brand new home smelled clean and fresh insulated Air conditioned easy parking and carts no openings for bugs available. I am sure my furniture will be well kept.

The manager, Imani, is very knowledgeable and super helpful. I feel like my belongings are safe and…read moresecure. Gated access is good. I believe they'll be getting bluetooth for the gate soon, so you won't have to get out of your car. Security cameras in office. Imani even gets out and walks around the property from time-to-time. Can't recommend this place enough!

Nice place very clean. my car wouldn't start last time so I was working on it then lady comes out…read morekicking me out saying I can't be doing mechanic work in there . I should've pointed out she rather let someone live there in their unit Without complaining. Very good place though 5

This storage space went up 3 times in one year - bait and switch . . When I noticed the property…read moremanager 3 weeks in advance to cancel storage, Luppie never responded and I let messages and filled out the paperwork to cancel storage - luppie - called me 1 month after noticed them . They tacked on a late fee . DONT do business with Trojan storage . Very dishonest &'play games !

Great place, very clean and the people that work there are super cool. Reasonably priced!read more

This place is absolutely disgusting! They close early have no parking for loading and unloading,…read moreyou have to bug bomb after Removal as they have no insulation walls are open and most outside. Filthy dirty your furniture will be ruin from the temps and dirt they are extremely rude and service is zero I fact they make it difficult to move out so they can Charge another month. They are only open til 5: 00 although it says seven. This should Not be your choice truly don't make Our mistake. Plus they are cost more then any other that have air conditioning and clean and great service. And sediment comes thru the bottom as the doors do not close properly.