Westy Storage east Northport is at the top of their game !…read moreFantastic staff ! Always helpful ! The faculty is like a 5 star hotel ! A cleaning service is there every day !!! They DONT bang you around , with price increases after 3 months !!!! THIS IS VERY IMPORTANT ! they also provide you with a box truck , Free of charge , to self move into the facility , with a loading dock !!!! I've tried the others , this is The Place if you value your goods . Fully temperature controlled also ... Take a look

Westy's East Northport I have been and remain a customer…read morefor over 18 months First THE STAFF all 4 members are impeccable They are dedicated to your best experience including representing their integrities along with Westy's The facilities are immaculate!!! I use top end commercial storage locations all over metro NY NJ for products and this Westy's is tops on All Customer Aspects and Expectations Surpassed for any warehouse ! My cherished possessions have been stored as if they were in my home Integrity concerning pricing is also a top priority never to mislead the customer. Westy's staff cares especially at EastNorthport location Next Westy's should create Long Term Stay residences for people in moving transition Mitch Nathanson Nov 3 2025

Excellent service from the staff. Clean building. Very good security system. The entire building is…read moresafe and locked, it's climate controlled. Not the worst price. I recommend using them.

I have had storage here since they opened. The units are all ne, heated in winter and easy access…read moreto the Expresswayz!! Kathy who is the main person i work with has been great, any issues i have had she took care of right away which is all i can ask for!!

Whatever you do do NOT rent storage space from this place, I'm hoping I save someone else the…read moretrauma! Facts- they do not inform you but they rent month to month, not for a year, like all other storage places, they raise your rent every 5 months by 50%! When you call to question you literally get told - wait let me read you my smeale I'm given to read!! They claim real estate and economy caused the raise, yet they currently are offering the exact same space for 120.00 cheaper then what they are asking!! Sept 2021- 172.50 January 2022- 252.50 Yet advertised for - 140.00 How are businesses allowed to just do that??? Obviously I am taking my stuff out of there now! They literally only offered my 20.00 off the 80.00 raise in fees they added EACH month!! This is insane!!

I cannot tell you how happy I was with the service I received from Peter & Sal. I had many…read morequestions and concerns that they were more than happy to help me with. Then, when I did get a bunch of my stuff moved in, I realized I would need more room right away. They had no problem finding me the new perfect spot for my storage. The place is immaculate and easy to get to your storage from with building access in several helpful areas. No far walking. Climate controlled and excellent lighting makes for a pleasurable experience all the way around. I recommend them to anyone looking for a quality company that cares about their customers the way they do at Extra Space Storage.

Clean, secure, good rates, friendly, helpful staff, and a loaner van if needed. Very positive…read moreexperience. Highly recommend!

From the owner: The Self Storage Vault provides state-of-the-art security features which protect each item you…read morestore in our secure self storage units. Located in a highly visible and secure location, our property is equipped with perimeter fencing and a security gate. To top it off, our video surveillance system captures activity in the area, allowing us to keep an eye over your belongings at all times! Our modern facility is packed with a variety of features and conveniences that provide tailored relief and flexibility to each of our customers. Feel free to take advantage of our moving truck to easily unload your items, which will be kept protected in a climate-controlled environment so as not to damage their current state. From locker storage to full size options, our diverse selection of self storage units have you covered!

It's a self-storage facility, not much to say. Clean and appears to be a safe place to store your…read morestuff. I also like the front of the storage area with a caricature of two guys carrying a heavy box, makes it stand out in my book because of its character.

Always a pleasure renting from them I've been renting from them for many years , Richie and staff…read moreare awesome

This place was such a better experience than the previous U-Haul experience I had (check my…read moreprevious review)! It's a smaller place but there was no one in there so we were helped immediately by a really friendly guy. The process was fast and easy and we were in and out in relatively no time at all. As we were about to leave we noticed that the side mirror was a little loose but he had someone tighten it up for us quickly. Customer service was great and our experience was smooth and easy. What else could we ask for?

these guys care about nothing other than charging high rates to their customers. most units are…read morewithout electricity. despite many months of complaints, they continue to not care to fix the issue making it impossible to sort unit during the winter months. their response is always a spit in the face with little concern to anyone. not worth the stay. beware!

The staff is friendly. They have clean facilities. I would definitely recommend this place to…read moreanyone needing storage.

This place sucks ! Don't waste your money here…read more They are infested of rats !! I complain a few times and the don't do nothing about, seems nobody cares about fixed or at least clean the place, always have some trash on the floor it's really disgusting I lost some things thanks to the rats, they ate it all I talked to the manager but I think he has no idea what to do, they say they can't do anything Worst place ever ! Don't wast your money !!

DO NOT STORE YOUR THINGS WITH THIS LOCATION. I'm not sure if all Extra Space Storage units go up…read more$100 every few months, but this location has increased $200 since I been using them and it hasn't been a year yet. This is the one on Saxon Ave in Bay Shore.

I usually come here whenever I need to drop off any UPS or FedEx packages. The location is quite…read moreconvenient as it is between a Starbucks and Ace Hardware, which I frequently visit. The staff here are extremely nice and helpful.

My Item, (a heavier glass item, that was fairly thick and sturdy) shipped by Island Packaging &…read moreShipping was damaged due very poor packaging. And although I stated the value in the request for a shipping quote, no coverage for the value was provided so I was only reimbursed for S100. I always state the value for a shipping quote, and I have never had a shipper not use the amount to provide coverage for damage, or otherwise offer the coverage if it is not in the quote. This is what you would expect, not that a shipper would ignore the stated value in the request. Island Packaging & Shipping blamed the carrier FedEx, but the damage was completely due to poor packaging of the item. I have had hundreds of shipments of antique and fragile items with no problems; this was not packaged well/safely. I understand that damage can occur due to a carrier, but FedEx is not at fault here - with the poor packaging of this item, it was destined to be damaged. I contacted Island Packaging & Shipping about the damage. They will respond to emails to get your business, but when you have a problem, they are extremely slow to respond and only after repeated emails asking them for a response. Regarding my damaged item, they stated the shipment was packed in accordance with industry standards for fragile items: 1 including a double-walled shipping carton rated for FedEx/UPS transit. The box was NOT double walled, it was a rather flimsy single walled box and was easily crushed, especially with the lack of sufficient packing material. 2 multiple layers of bubble wrap There was only ONE layer that was not sufficient 3 internal reinforcement There was none 4 air pillows to provide cushioning and prevent movement during transit There clearly was not enough if you were to rely on that, there was a lot of empty space that allowed the heavier item to easily move about and for the flimsy box to fail. Most of the pillows, over half, were deflated. The pillows didn't fill the void, and the item was NOT prevented from movement as shown by how the box was completely collapsed in. 5 packing peanuts were not used, as they are restricted in New York. Only Styrofoam peanuts are restricted, there are others available that would have protected the item. I requested reimbursement for my loss, but of course there was no response from them. They will not accept responsibility for their very poor packing that solely caused the damage.