I always have a great experience working with Jeff. He is professional, reliable, and always go the…read moreextra mile to make sure everything is done right. Communication is always clear and timely, and he handles everything with a positive attitude. His dedication stands out and anytime I am at my storage unit he always makes sure he stops by to say hi and ask if I ever need anything. I would absolutely recommend here and work with Jeff!!

My rental started out at 215,then 248,now 263 and they say June is gonna be 315 how is thus even…read morepossible. I feel as though this is a rip off why is the price still going up on a storage that's the same space and size since I 1st rented it will be having thus investigated.

God it smells awful in here! I would think the stuffed animals would stink from being in here…read more I have shipped a few times and really always feels like I have been bothering them by coming in. The biggest turn off? Signs that you need a mask in 2026. If it's from a third party vendor you support, it will be the downfall of your own business.

My son was told this morning since we left a bad review of the owner, that she was gonna send the…read morepackage back to sender before the last date to pickup. That seems pretty petty and like terrible customer service these days. I was wrong about needing a mask to enter the store. Apparently that was not the case even though I was told by 2 patrons who had just left the store that was the case. I should have got that instruction from the owner herself. That was wrong. But the petty response she had for my son sure was something else. She is an odd duck...

1 Star -- Loyalty Apparently Comes With a Penalty…read more I am absolutely disgusted by the way Safeguard Self Storage treats long-term customers. I started renting my unit in September 2020 for $110 per month. Nearly six years later, after NEVER missing or being late on a payment, I received a letter casually informing me that my monthly charge is increasing to $657. Let that sink in. $657 a month for the SAME unit, on the SAME floor, with ZERO improvements, ZERO upgrades, and absolutely nothing different to justify this outrageous increase. Then comes the real slap in the face. This letter talks about how rent increases are only made "when absolutely necessary" and after "serious consideration" of customers facing economic hardship. Yet when I went online to price the EXACT SAME UNIT, I was quoted an introductory rate of $150 and a standard rate of only $319 after the promotion. So new customers pay $319... while loyal customers with perfect payment history are expected to pay $657? That's a $388 difference for literally the same space. This isn't "customer appreciation." It isn't "serious consideration." It feels like exploiting loyal renters because you assume moving out is too inconvenient. And the cherry on top? The letter warns about late fees and thanks me for my "continued patronage" -- as if I should feel grateful for being charged more than DOUBLE the advertised standard rate after years of on-time payments. Businesses love to talk about loyalty until it affects their profits. If you rent here, watch your rates closely. Apparently staying loyal just makes you a target for endless increases.

They are renting units online, but no one is here to grant you access. My car is loaded and I can't…read moreget access. sign says temporarily closed. What is going on here?

I'm getting ready to move 20 miles and I'm looking for a reliable moving company. This is…read moredefinitely not the one. Also, I buy a lot of from estate sales and would like to have a mover that I can trust. I called this company to movers a 6 piece bedroom set, Spoke with Bill, I was quoted 380.00. 2 Men, and suppies. Everything was going well, 3 men arrived and did a great job. The home owner told me if I wanted to take the mattress I could. They were throwing it away. The mover in the room with me said they could put it on the truck but they had no mattress bag. I was told they would put it on a blanket on the truck floor. When we were ready to go the driver said he needed to make a few stops. I agreed the delivery could be a hour or two later. An hour and half later I get a text due to the mattress and extra items the price would be an extra 100.00. There was a mattress no other items. If I was told at the pickup location the mattress would be 100.00 extra I would have left it. Be up front in pricing. You scammed me for extra 100.00 but you lost my move with a bigger price tag. If you are looking for a moving company, keep looking. Not a honest company.

While the coordination of our move was smooth and the movers themselves did an excellent job…read moreprofessional, detailed, and deserving of the generous gratuity we provided our overall experience with this company has been extremely disappointing. After the move, we discovered we were overcharged by $1,385. Since September, we have reached out multiple times by phone and email to address the discrepancy. We reviewed the quote line by line and clearly demonstrated the overcharge, yet the company has refused to issue a refund or even acknowledge the error in a meaningful way. It's unfortunate, because the moving team on-site was outstanding. However, the owner and office staff have been unresponsive, unhelpful, and unwilling to resolve a clear billing mistake. Their lack of accountability has overshadowed what could have been a positive experience. I would strongly caution anyone considering this company while the movers are great, the management and billing practices leave a lot to be desired.

Really take the time to read the fine print before booking this mover. The men who arrive have no…read morestake in the company and are therefore able to refuse the move based on their expectations. In my case, not everything was in boxes yet so they declined to perform even a partial job., it cost $300 for hem to show p and decide there was no work they needed to do.

Great moving company, reasonable price. The team consists of hardworking individuals and very…read moreefficient overall. Would hire again!

From the owner: Local moving service in Chicago and suburbs. Great rates and excellent quality! Once you book with…read moreus, we fully commit to providing an outstanding service.

These were amazing people and movers The guy that set it up with us was training a new guy and he…read morewas so understanding and slow with them and made sure he got everything right. I would have wanted to have worked with him. He was amazing. Yeah they still got it up. The stairs out of the basement and into the truck in like 15 minutes. Highly recommend

Scammers! Do NOT use! I hired them through UHaul on 7/26 to move my senior mom. I paid for 3 works…read morefor 6 hours. The man on the phone prided himself saying they never leave job unfinished. Would even come back next day if needed. They said someone would come out morning of to the new and old place to check out. They arrived 2 hours late after 3 calls asking where they were. They STOPPED after4 hours. They told me they would refund my money. They lied and kept all my money for a job they did NOT finish. I had to hire another truck to finish the job. I have called so many times. At first, they told me they had to call me back, but then they just stopped answering all my calls. They ignored my emails as well. They stole my money and left me to finish moving my senior mother on my own. Scammers, liars and thieves!

Jesus and Cesar were excellent. Kind and very mindful with all our stuff. They carefully wrapped…read morefragile items. They even let me ride with them in their truck to transfer to our second location lol! Was also in communication with Joel, he was very accommodating and I changed the moving schedule around 3 times. Would definitely recommend them!

FIVE STARS FOR SURE! I was really nervous about using a mover for the first time, especially after…read moreresearching movers and reading some of the horror stories of things getting broken or stolen on Yelp. I chose Lyons Moving after careful comparison and am so glad I did!!! Joel, Luis, and Jesus were so fast and efficient, not to mention really careful with everything. They really made my move hassle-free; I'd definitely highly recommend them to anyone. Thanks, guys!!