Katerine and Madeline have been fantastic. They are always prompt, communicative, and bring their…read moreown supplies. They do a great job cleaning throughout the house, and always have nice little touches for folding towels, etc. They have been a pleasure to work with and we always look forward to their visit. Monica U.

We are very happy with Bluebird Cleaning. After our housekeeper of 37 years retired, we began…read morelooking for a cleaning service which could offer similar biweekly cleaning at a fair, reasonable price. We looked at several services and their reviews, and we chose Bluebird Cleaning. We also liked that it is a local business, cleaning supplies are provided, and clients can "design" a service package that fits their needs. We have been impressed with the two young women who come to our house. They are punctual, efficient, and very pleasant. They also have nice touches when they clean, and the house has such a fresh scent when they leave. We plan to continue with Bluebird for a long time.

I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

I met Meg back in June and could tell immediately that she's very passionate about the work she's…read moredoing and really loves her clients. We recently partnered on a cross-country move / pack / unpack /organize job and I got to see the quality of the work she does. First, let me just say that if you are considering getting movers for your move, you should also consider getting professional organizers to help you declutter and pack. When the boxes arrived in San Diego after the cross-country move, they were packed perfectly and each one was labeled throughly, which made our job much easier. Our client spoke so highly of Meg and her team, and I can vouch for everything she said too. Loved getting the opportunity to work together and look forward to future collaborations.

Ive used RD twice. Each time I have been very pleased with the order created out of my chaos…read more We work together, so space solutions are sensitive to my needs, easy to use and maintain. I'm already planning future projects!

I had a good experience. They didn't add any additional charges because I gave them an accurate…read moreinventory. They did everything I contracted them to do. My only grip is the communication was very slow as far as any delays with the driver showing up within the window, however it was the weekend. I did have a conversation about it and the communication was very much improved and when they were on the way to deliver they kept me updated throughout the day. My move was from Atlanta to Florida.

Not recommended at all. Still haven't gotten my stuff yet. The dispatch said Saturday ( last week…read more), today is Wednesday. They changed the pickup time a day early. The estimated way off, moving a studio apartment from Pittsburgh to Baltimore almost cost me $4k. The driver drove a semi and worked by himself, and asked for tips upfront, that was crazy!. And he did a very sloppy job, his name is Cori and the moving consultant's name is Ray. Stay away from this company, and no one responded to your calls!.

Professional service, kind individuals, efficient and timely service. Would recommend this business…read moreto anyone who appreciates their things being handled with quality and care!

I used their packing and moving services and the packing was terrible. They forgot to pack the…read morebathroom and I had to remind them. After they left I realized they did not pack anything in the medicine cabinet and forgot to pack an entire kitchen cabinet and drawer. They took my formal shoes (beaded and glitter) out of their shoe boxes and dumped them in the bottom of a big box underneath my sneakers and boots! When I went back to clean my apartment I found the pile of shoe boxes they left in a closet. They took dirty clothes out of a laundry basket and packed them with clean clothes. They put ceramic items in a box with other random stuff without wrapping it up. AND, they removed the cords to my TVs and speakers and I haven't found them yet, nearly a week later. I contacted the company to complain and did not recieve a response., I have a marble end table and the top somehow came unglued. One of the crew knew it happened but didn't mention it until I asked why the top wasn't attached. They were just like, oh well. Glue it back.., UPDATE: they did not respond to my emails until I posted this review. I have not heard back from them about this 'investigation.' I have photos of the items they forgot to pack and the pile of shoeboxes left behind hidden in a closet, etc. Not sure how they are 'investigating' on their end.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

AK Movers was efficient and very great at moving our things. No damage and they disassembled very…read morebig and heavy couch and moved it without problems. Highly recommend!!

The service was fantastic. I moved from one side of Baltimore to the other. The guys gave me a…read moregreat price and didn't try to haggle me. I appreciate that they moved my furniture and packed everything and it took less than a full day for a two bedroom apartment. I always like a full included price, and I thought the price was great. The price was pretty comparable to others, but others only wanted an hourly rate. I was not sure on how long three people would take, but I knew I wanted it done quickly to move on with my life. If they have a cleaning service too, I would have gladly taken that. They gave me a video call and gave me a solid quote. I was happy in the end. They moved everything as I wanted and made sure my furniture and TVs were in good shape. I appreciate the service. I hope to work with them again.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

Moving with Zip was a great experience. They set me up with a moving coordinator named Dean who…read moredid a great job helping to plan the process and ensure it went smoothly. The moving crew was fast, efficient, careful, and friendly. They handled my fragile items with care and insured that they arrived undamaged. I would definitely hire Zip again.

Very patient and organized. Kuomo is helping us declutter and bring peace in our home.read more

I have used 4 home organizers in the Washington, DC area. By far, Coumba is the best. We…read moreaccomplished more in a three hour amount of time than any of the other organizers. Other organizers talked more about ideas etc but Coumba doesn't waste time talking and works with you as she talks. It's so helpful and increases productivity. She has great ideas but listens to concerns and needs. I have rehired her for a "spring cleaning" to help me purge and organize my apartment. She is worth every penny and I highly recommend her to anyone looking for someone who needs help decluttering and organizing.