I would rate it a negative one, if that was possible. This location is managed by someone that…read morefinds it funny to keep calling and asking to speak to my deceased mother. I even have a recording of her and another female giggling as they say my mothers name when they know she died months ago. I do not care if the rent is past due or not, it is almost demonic to sink to that type of low for a dollar. I used to think otherwise of the manager because she has been there forever and seemed like a person with some home training, but once she started intentionally calling and asking to speak to my deceased mother, it's time for corporate to consider restaffing the place with someone mature enough to manage it.

Where you send your things to rott. Raggedy, raccoon urinate…read moreall over my things caught 10 mice no exaggeration. There is no roof inside my unit then on top of that that raise the bill $100. Save time and go down the street.

I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

I had put a post on reddit asking for suggestions for movers in the area and Bookstore Movers was…read morerecommended by almost every person who responded. Patrick and his crew, Renaldo, Nitua, Gerand and Kevin, exceeded the already high expectations I had based upon the reviews. I will happily recommend Bookstore to family and friends and will never use another moving company. Their strength, kindness, commitment and pride in their job and the company, organization, efficiency as a crew (this was amazing to watch- they just flowed as a team of 5 and Patrick was an excellent leader!), was consitent and apparent throughout the entire time they spent with us. I really can't say enough good things about the experience and hope to work with them again when we hopefully buy a place and move in the next couple of years. The price was also incredibly fair, worth every penny for their first-rate and professional work and incredibly pleasant dispositions, just a really great group of guys!

If i could give this place zero stars i would. My unit has a rat infestation no one is ever in the…read moreoffice . There isn't any type of food in my unit to even attract Rats. When I finally spoke with someone they didn't seem surprised. They need to shut this place down . I'm paying to have my stuffed destroyed by rats. Not to mention every other month my unit cost goes up. Started out at 125 it's now 172 been on the unit less than 6 months .

This CubeSmart facility was excellent for our needs to store a vehicle. The manager was efficient…read moreat communicating with us and our vehicle was safe during its stay. I would recommend this CubeSmart based on our personal experience.

I'm not a big fan on storage units but this location close to soon for you to finish your business…read more I work late hours which only leaves me 2 hours max before I am to be off the premises and if I'm not I get a letter of reprimand or something else. They need to extend the hours for those of use that get off at 7 or later to at least 11 so that we can get our business done without rush or letter telling us that we stayed over. You get this even if it was by 5 minutes.

Great price and friendly service! Securing a storage unit was easy, and I like the access…read morefunctionality from your phone.

I cannot believe what I just witnessed. I signed a month-to-month lease 4 months ago for a small…read moreunit with a monthly fee of $34. I just got an email stating that my monthly rate is increasing to $52 dollars per month starting in 30 days. That's over a 50% increase now that my belongings are in the unit, it's absurd and should be illegal. I chatted with Customer Service and they just keep quoting section 2.2 of the contract, which says they can change prices. No matter how you cut it, it's predatory marketing, aimed at getting someone into a unit and trapping them with a higher price and then auctioning off their stuff on Bravo when they can't pay the new fees. Better Business Bureau, here I come, this is a despicable business practice, shame on these guys.

the unit was much smaller than described and I was told the measurements was only estimated. So I…read morepaid for a 10 x 10 when it was only 8 1/2 x 9 1/2.....

They're machines are all faulty Staff is actually useless if…read moreyou have an issue They lie on paperwork in order to charge people more fees. I have filed official complaints with uhaul and have contacted the better business bureau to do an investigation. I'm not the first person they've tried to pull this on but I sure hope I'm the last. DO NOT USE DO NOT RECOMMEND

Could have been SO MUCH BETTER. The elevator wasn't working, my card was charged three times and…read morethe staff was slow. They assisgned me a locker that was three floors up...but when we got there is was still filthy from the last tenant....I had to come back the next day and was met with much attitude because it was the last day I had to get out of my place and had movers....the elevator situation cost me more than I intended to spend. Just a royal *poop* show. Prices were fine, trucks were readily available and that's all I got for now. I wouldn't store things here again, but that's just me.

Had a moving disaster with another local storage facility late on a Friday and Extra Space took…read morecare of me with ensuring I could quickly get my items unloaded and into a climate controlled 5x5 on short notice! Easy access and plenty of options depending on your needs. There are carts to assist, they just may not be at every door. On site staff here make you feel very welcome and secure. Able to answer any questions and take care of your items as needed!

Elexus did a good job she took good care of me and very informative , clean facility but I will be…read morerenting at another location

Deducting another star, as I've just found out they do not prorate their rentals, which sucks…read more Automatic payment for the current month has been made, but I plan to vacate well before the end of the month. Once I've vacated it, they can rent it to someone else, and collect rent on a unit that was already paid for by me. This does not make me happy.

EZ Storage should try a bit more of being easy and customer friendly. The majority of staff are…read morerude and I am a bit tired of the price hikes. At some point in time, you would think there would be a cap on increases but, just like taxes, I can count on paying an increase without fail. Also, I have had issues with seeing bugs in my unit. I have reported this on more than one occasion and have resorted bagging most items to ensure they are not infested. There are other facilities close by so choose wisely!