I went into this facility thinking they had U-boxes but Sherry explained to me that they didn't and…read morelooked up a U-haul place that did. She was so kind, personable, patient, and informative. She went out of her way to help me knowing I wasn't going to do business with her. We need more people in this world like her!

I'm not one to spend time writing reviews, but Storagexperts, and James in particular deserve it…read moremore than most. We rented a Uhaul for an in-town move and had a last-minute pickup location change to here. James helped with our rental and went above and beyond to make everything smooth and pleasant. I'd give 10 stars if I could. The facility is impeccably maintained, and the truck was in perfect working condition. I already rented a storage unit up the road but will rent one here if I need storage in the future because this is a family owned & operated shop with year-long monthly rate guarantee with customer service that is second to none. 1,000 thank yous to James for his help. I hope to be back and will certainly point anyone who asks in their direction.

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

I hate to share my little secret with all of you but this is a one-stop shop and a real find! I am…read morea little surprised that I havent reviewed it before. I love the fact that they are always so helpful. I mail everything from here! (Actually, come to think of it, I frequent this place A LOT). It saves me so much time because they do it all I don't have to worry about sorting packages for diffferent mail carriers because they do them all here. It is so easy. No brainer. They also offer many other services like shredding and PO boxes. This is a find! The only place I go for all of my mailing needs.

The guys were very friendly and did a great job definitely…read morerecommended The stuff was all wrapped and they put everything wher I wanted it

I do not recommend this company. I moved from AZ-CT March 2025 and paid over $4,000 plus additional…read more$200 in tipping movers just for multiple items to be delivered damaged, including my $2k mattress arriving completely soaked. Movers didn't shrink wrap the mattress, didn't unscrew nightstand legs which are now broken, and the tv stand is damaged because movers asked to add items inside even though I had it empty. Their way of helping was refunding $150 to get a temporary mattress from Walmart and told me the claims department would be in touch in 3-5 business days. In the end they only compensated me $900 despite the thousands of dollars of damage. In addition to the damage, one of the movers the company set up for the CT delivery made inappropriate sexual comments to me while I was alone (I'm a young female). Do not use them!

I had mover Gerardo Galicia and manager Oscar Gonzalez come out to help me unload and wow, they did…read morean amazing job!! I was concerned about a heavy dresser going upstairs but the men did it with ease! They got the job done so quickly and I love how they only charge in 15 minute increments after the first initial hour! Most companies have a 3 hour minimum! I highly suggest using this company they are the best!

Impressive customer service. I scheduled a local move with 2 Men and a Truck and they were…read moreJohnny-on-the-spot with their replies to my every text message. Warm and polite. And they were able to accommodate a last-minute move. They were unable, however, to accommodate a few complications about my move so I had to cancel. However, I was impressed by their candor. They won't try to sell you if you're not the right fit. I'd say 2 Men is ideal (and affordable) for a standard local move. Wish mine wasn't a challenging one but it is. I will have to spend a lot more $ to hire a sophisticated service provider. But I give a thumbs up to these guys!

This store is super lucky to have Gary as an employee. He patiently answered my 1,000 questions as…read moreI was shipping an antique bookcase. It had no market value but significant sentimental value, and this was my first time needing a crate or using overland trucking for anything. He explained the costs, gave me a few prices to have it sent to different cities, assured me the vendor they use for overland is superb, and even helped me get it out of my vehicle when I brought it in. The bookcase was well packed and received just fine by the recipient. I will definitely use Airpark again.

I just got off the phone with them. I dropped off a package the 27th of October. It's now…read moreNovember 1 and tracking said it is still at their facility. It was packed PRIORITY. When I called, I asked if they still had it. The young lady, very rudely, said " no! The usps probably didn't scan it. Call them". And she quickly dismissed me. No empathy, no "I'm sorry this happened ", just a quick blame shift and done. Terrible customer service!

The place is modern and very clean. The staff seems nice. The prices are average, not expensive…read moreand not cheap. The prices on boxes and packing supplies are more than Walmart but much less than the UPS store which also sells boxes and packing supplies but at a higher price. If they had a larger selection of package supplies and better prices, they would absolutely get a five star rating. I will be a repeat customer based on the location as well as friendly and helpful staff.

5 STAR! Professional. On Time. Neat & Clean Crew. Truck Immaculate…read more Santons, Joe, & Jeremy are Rock Star Movers!!

Conner and Josh were great. They were prompt, fast, kind and courteous. Thomas was great to work…read morewith and answered all our questions and was very professional. Thank you

New Beginnings Moving Solutions was absolutely incredible. They moved our entire family from…read morePhoenix, Arizona to Southern Illinois, and I can honestly say this was one of the best experiences we've ever had with a company. The team -- Bruce, Naomi, Beth, Jeff, Justin, Derek, Chrissy, and everyone else involved -- were nothing short of phenomenal. From start to finish they were professional, hardworking, careful with every item, and incredibly respectful. Moving across the country can be stressful, but this team made the entire process smooth and even enjoyable. They treated our belongings like their own and treated our family like we mattered. What started as hiring a moving company turned into building real relationships with an amazing group of people. That says a lot about the kind of culture and leadership behind New Beginnings. If you are looking for a moving company you can trust -- whether it's local or across the country -- this is the team you want. We are beyond grateful for everything they did for our family. Thank you for helping us start our new beginning in Southern Illinois. -- Cory & Elisabeth Hammond

Bruce is meticulous plus has a big heart who took care of my out of state move. Bethany has good…read morebusiness follow up skills and packs the fragile items as if they were her own. Thank you for taking good care of my move.

I believe this store is under new ownership and I can tell the difference. He is extremely friendly…read moreand is hardworking. He was happy to help with packages, instructions etc. Definitely refreshing! Keep up the great work!

I've used this UPS store numerous times. All with great success... However, this week, I paid…read more$226.00+ for overnight shipping. My client wanted to take the day off to receive her $450 order. The store said the package would arrive next day by noon. My client called me and stated she had not received the package. I searched on behalf of her, it showed it was delayed until the next day. I called in regard to getting a refund of the difference of shipping. Not a full refund. Meerily, the difference between overnight and two day as the service they ended up providing was two day, not overnight. I called to file the claim. They called back and said it had been denied due to "weather". I understand the weather is unpredictable but not one person at the store said, "there may be a delay". Their words were it will arrive tomorrow. BY NOON. I refused to settle for a denial. They referred me to the UPS customer service line. I called and waited on hold only to be told to call the store. I explained I had already spoken to them. They said they would need to take my complaint. Basically sending me in circles. As a fellow business owner, I can't imagine charging someone for a premium service and then giving them a sub par service and just expecting people to be ok with that. Went against my better judgement and shipped UPS again after this, less than a week later and GUESS WHAT?!!! DELAYED!!! They guaranteed me there were no forseen delays. Now my package is sitting in a warehouse somewhere. If anyone has an recommendation, I'm adding UPS to the list with USPS for worst service. Apparently FedEx is known for being speedy, guess that'll be my next stop.