i've had a unit for three years. The first year was about $80 a month and I've always paid for the full year in advance. The second and third year jumped up to more than $200/month. I recently moved out on February 27, and I am paid up until April 16. They refused to give me any money back. Any reputable company would minimally give me at least one month's rate back. They then had a regional manager call me and offer me $120 for the almost 2 months. Meanwhile, they can now get money for the same unit that is currently empty, not to mention the interest from my paying 3 years in full. DO NOT USE THEM! YOU WILL REGRET IT! read more

I just locked in a deal for a unit and I am very pleased with the service provided by Jennifer. She was prompt and professional. She answered all my questions before I even asked them and gave her opinion when it mattered. I would definitely recommend this facility and Jennifer as your point of contact. read more

Excellent customer service, Andrew and Bayron took the time to show us the storage units and provide us all details regarding prices, terms, and conditions. They were very transparent and I will definitely recommend Extta Space Storage in River Edge, Nj to anyone looking for a storage place. Thanks you guys are awesome. read more

Extra Space Storage - Awesome people work here - Self Storage Near Me - River Edge, New Jersey

Everything was great. The tour the unit is more than enough space. I appreciate this company

Having to move out on a short notice and needed somewhere to store my belongings until I get things situated and this was the first place I stopped at. Very clean facility and Byron was super helpful and informative. Terrific customer service, made everything quick and easy and will for sure recommend this location to anyone. read more

It was a pleasure dealing with Brian and Byron at the River Edge, NJ location. Thanks to them, the process of obtaining a storage unit was smooth, quick and easy. They were very polite, patient and answered all of my questions. The facility appeared to be well kept. Due to their professionalism, I was able to leave this location feeling confident with my decision to store my belongings here comfortably. Thank You, Fellas! read more

Bayron was extremely helpful and knowledgeable with all my storage needs. I am so happy and appreciative using Extra Space Storage in River Edge. 10/10 - thank you Bayron, Andrew, Joseph and team ! read more

If you need a reliable, reasonable, clean, comfortable (eg air-conditioned) storage facility, this is a great choice. It's situated two minutes from the Riverside Square Mall in an unassuming little nest of trees and tan exterior. We opted for a 10x10 room when we opted to consolidate our apartments and we had plenty of room. Two elevators ensured we had no issues reaching our unit (higher up) although we could have also reserved/leased a first-floor room of the same size (for a bit more money). Overall the people at the location are friendly, helpful, knowledgeable, and friendly -- and friendly was included twice on purpose. The only real negatives are if we somehow misplaced the keys to the locks protecting our goodies, and/or if one or both of us came down with amnesia and forgot which unit was ours. But neither speaks to this particular facility, so we proudly stand by four stars ;-) read more

I needed a storage space to help organize our move. The staff here are both friendly and helpful. I saw a few units, determined the size I needed and even got a space on the first floor. The place is clean, well lit, and climate controlled. Sign up was quick and painless and They had everything I forgot I'd meed: a padlock, oversize boxes, etc. I highly recommend Extra Storage. This place is making my move easier. read more

They raised the rent every six months. Also, you can't get your stuff after 8:00 PM, so if you don't get home from work until then you are out of luck. I would not send anyone I know there if they were asking for storage - go somewhere else first. Additionally, they are currently (as of 10/14) in a class action law suit regarding the insurance that they insist you purchase. read more

I was quite pleased with my experience thus far with Extra Space Storage. I reserved a 5X5 space on line, within minutes I received a call to confirm my request and was informed that I could stop by to see the space or even bring my storage items the very next day. The next morning I met Andriss in the office and she reviewed everything I needed to know about accessing the site and any restrictions (no food stuffs). The faciltiy is very clean, well lit and is not far from my residence (convenient) read more

First of all the staff is very friendly,and knowledgeable. I just moved in to a 5X10 storage unit and so far I like the fact that the facility is opened on Sundays. They are across the street from where I will be living, (convenience) which will be great during the holidays. Easy access to my X-mas decorations. :-) The builing is clean, air conditioned and well lit. read more

I was looking for a clean, convenient, secure storage unit and was very happy to find this Extra Space Storage option nearby. The facility and the units are very clean and well kept. The building looks new and nothing looks shabby. It seems secure. The people at the location are very nice and helpful. They and give you a good feeling of being on top of things. read more