Josh helped us out with our move out. Great experience!! I had the storage there for a bit & have never had issues. Josh was very helpful & professional. Thank you, thank you!! read more

DO NOT RENT FROM HERE!! I got this storage just a few months ago and they are raising the price 100% right before Christmas. This is what they do if you read the reviews on consumer affairs. When I rented there I thought I lucked out. But turns out they are a lying cheating company always planning on raising the prices on you when you rent there. I live out of state, if I didn't I would get my stuff immediately. So mean to do this to people. And your being greedy, don't act like it's the market. You have been doing this to people for years. Read your consumer affairs reports. This is what you always plan on doing to people. You commented on the last persons that it's the market and that is a flat out lie. You have done this to people for years. So sad people like this exist. I would have been fine with a 20 % raise but 100% raise in price with a lie for an excuse. Not cool. read more

Misleading pricing. Once you give them all of your personal information they surprise you with required insurance premiums that make this place the same price or more than all the others. Very slimy bait and switch. I can't support this. I hope my DOB, DL and SSN are being stored safely wherever they went... read more

I signed up for a 3-month special for a 5x5 unit, and after the 3-month period my monthly price increased, but that was expected as that was part of the terms of the promotional rental agreement. Make sure that you fully understand any specials you sign up for so you don't get blindsided by any rental increases. As far as my storage space, it was nice and clean. Everything was presented very clearly to me as far as access, carts, keys, etc. The staff was approachable and very helpful, shout out to Jeff! Terminating my rental was super easy, and I couldn't have asked for a better customer experience. I highly recommend this place if you're looking to store some of your belongings! read more

Great place for storage. Nice and clean always has enough lighting . Just raise the price that's why I had to leave.. But if they didn't raise the price to 170$ for a 10x10 I would still be there.. read more

Today our art club rented space to store extra items that had been donated to our club. I was so impressed with both Jason Kilbride, store manager and Jeff Leffingwell, assistant manager, as they took the time to listen to our needs and actually engage in conversation. Never did I feel they were pressuring me to rent space, they just explained how they could help, explained pricing and helped me choose the right size space for our storage needs. The facility is clean and well maintained. I highly recommend Extra Space Storage. They get 10 stars. read more

Carla has been so amazing helping us getting and settling into the storage. thank you extra space storage for the customer service

Customer Service at this extra space storage is superior to all. This is a clean and safe space. Recommend to all! read more

It's a bait and switch. I rented a small space a few months ago and now that I've moved my stuff in they DOUBLED the monthly rate.

Nearly doubled my monthly storage rent few months in. Wouldn't have been upset if I knew this before renting out the storage unit and if the price increase wasn't as steep as it was. Also there's maggots and roaches in the indoor storage unit. Forgot to take a picture but there were so many maggots! I want a refund! Don't know if I would go back, definitely not worth the steep price I was paying. Oh well read more

Very easy to sign up. Location is clean and unit is easy to find. Nice to have carts for the bigger items.

Clean place. New. Someone on site to help. Walked us through our options to help come to a conclusion we are happy with.

Friendly and welcoming staff, clean site, easy process. I could not ask for a better experience.

Clean, safe, no issues. I had an indoor unit, it was alway clean inside and easy access for the front door to the elevator to my space. Always plenty of carts as well. read more

These guys are just as bad as scam artists. After your first month, they mysteriously state that they conducted a rate survey of other Rental facilities in the area and then increase your monthly rent without informing you. They say that they send you letters but somehow, and maybe illegally, your bank is charged the increase. Also, when you try calling them you get a different story each time. AVOID THESE AHOLES read more

Nice Place. Big. Clean. Easy. I came here with landlord to help unload her moms belongings for her new place. The Storage was packed full!!! Held dresser, desk, bed, chairs, boxes, kitchen ware, armware. read more

Thank you very clean and easy access

Nice new place in Roseville very clean and McMichael probably spelled wrong was very helpful

In the store was great, Jeff helped me out (He needs a raise) and he was great 5/5. The call center was good but did not inform me that I was required to pay for insurance while on the phone with them. Even when specifically asking if the price online was final. Call center 3.5/5. read more