Worst experience I've ever had at this location. I've been coming here for several years and will…read morenever step foot in here again. Dropped off an item to be sent back. The box was open on the bottom and needed taping. We said to be careful when they lifted it and they dropped it as we were walking out. We were outside when a tall older man with glasses came out and started yelling at us outside to come get the box and they were refusing to send it back. We walked back in and our item was on the floor. No offer to tape it up or give us another box (we offered to pay). The item was delivered the same way we were returning it so we didn't have another box. We were returning a defective ice maker and because it had a small amount of water that leaked (probably a little water in the line when they dropped it). So they dropped it, couldn't get it back in the box correctly and then refused it. We were yelled at again by the jerk with glasses he said it's considered hazmat and the driver would not send it back. Water is hazmat...seriously?!?!?! The way we were treated was terrible from the minute we walked in, being yelled at in the parking lot and then again in the store. Did I have choice words on my way out? Yep I sure did. You can't treat customers with disrespect and then expect them to just take it. So to the man with the glasses and turban, you're a complete jerk and I hope you get fired! You have zero customer service skills and are incredibly rude.

I been coming here multiple times. They do get busy and the…read morepeople who work here they were nice. They let you know the price and all. I do recommend this place.

The storage staff is amazing here. Raeann and Lita are amazing and the manager is so professional…read moreand willing to help! this is my second time around using them and it's worth the opportunit!

I've been renting a unit here for two months, and so far it's been good dealing with Andy (who…read morechecked me in) and the other staff. I also appreciate the phone call from their office after I incorrectly place my lock on the unit's door. The old, giant elevator large enough for a car is pretty cool.

There's some things about this location itself that are mid but they had what I needed at the time…read moreI needed it, so I made do. The stars are for the two employees that stood out and made my experience amazing. Shot out to Quincy and Joe! Quincy checked me in and was super sweet and personable. She went above and beyond to make sure I had everything I needed and was set. The van itself was fine. It jerked at bit when it idled, wasn't the smoothest ride but I got everything moved to my new facility in one swoop! It was good on gas but I didn't go very far, just had limited time and wanted to knock it out in one trip. Legit spent $6 on gas which would've been wayyyy more in my guzzling truck lol. Joe checked me in and was super kind and human. Traffic is awful at this location certain times of day. I know this area too well and had forgotten. Know that going in, and they don't have parking at the location. Places like this you just expect to do what you gotta do, but standout stars like Quincy and Joe make it pleasant and the experience memorable.

Propane filing denied for ridiculous reasons. Let me know if I'm wrong…read more The person said the tank had areas that looked "worn". Sure where the propane tank cover has run. Certainly not thinning the steel tank just rubbed the paint. Her response was "regulations say it can't be filled". What regulation?? The person giving the certification class said not to fill if tank appears damaged because "if you get in an accident and the tank explodes l'll get sued ". Really just weak excuses to not fill the tank. I'll drive farther and pay $0.04/gallon more!

The staff is efficient and friendly. The place is well organized. Although they were slightly…read morebusy, they did not rush their customers. Highly recommended.

I have been here numerous times and the staff is always so friendly and quick! Great service!read more

Have been coming here for years. They are the best and very helpful when dropping off my packages…read more They accept all carriers which makes it so helpful to just drop all packages off at one spot.

I had a fantastic experience here. I came in for one box to ship an item for my wife. The store has…read morea great selection of sizes and packing material. I was able to quickly find an appropriate size. The employee was fantastic. She gave me some paper to crunch up to fill the empty space in the box. She was very friendly and made sure I was leaving happy. The prices are a bit high, but the quality and service make up for it.

I went into the FedEx Office and was immediately greeted with a smile by Hieu. He asked me if he…read morecould help. I told him what my I needed to do and he helped me from start to finish. I feel like the luckiest customer of the day. Thank you so much Hieu, you made my day and life so much easier.

I was doing a printing project for a student organization and their machine ate $70 without getting…read moreme my prints and they weren't able to refund me on the spot. As a result this made it impossible to print even at another store because the organizations budget was tied up in this fedex printing service I never received. I went elsewhere and had to use my personal funds to print, and i will have to submit additional documentation to the student organization for reimbursement. Thanks for all the headache and complete inability to remedy the problem. Negative stars would be more accurate because all you did was create more work for me and I got nothing.

Great store. Very friendly. Cheap shipping rates (compared to doing it yourself)…read more I had a purchase that needed to be shipped to a business address. He was more than willing to help me out for very cheap. I'd definitely go here and have them ship anything you needed shipped. You'll save money.

They improperly labeled the fedex package so that it was barely readable, and loosely sealed the…read moreenvelope. The package was delivered to the destination without some of its contents. I will not be using this service again

EVERYTHING this guy and his team does is Top Notch. No issues ever. Communicable, Professional and…read morePersonable. If you want reliable and reasonable in the chaos of having to relocate, this guy is your guy.

On the day we were planning to pack our truck the team assigned to show up at 8:30am did not make…read moreit. They had run into some unexpected issues with their truck. Spencer, once he sorted out what was happening to his team, came to our home and personally helped finish the packing. He pulled another team in after they finished their morning assignment and by the end of the evening we had four people working hard alongside us to get the truck packed so we could roll. A business shows you how well they care about you by how they handle an unexpected error. Even though we were leaving the area and there is little chance we will be able to make use of Good Moving Solutions again Spencer was more than fair in the charges. And Wes made sure the junk we needed run to the dump after we had left was taken care of the next day. Under pressure they helped us instead of throwing up their hands and bailing. As an extra testament to their work - the crew we hired on the unpacking end of our trip complimented how well the truck was packed. Given everything Spencer and his team of Huck, Tom and Wes faced that was the cherry on top.

I went to print and fax some important documents. I was trying to access Google email. Moe was more…read morethan helpful and showed me other options of retrieving and printing my docs and getting them faxed. Her assistance saved me time and money. She had a very upbeat attitude. This is the FedEx located at 3100 Folsom Blvd.

Today was the second day within a week that I tried to return an Amazon order but ran into issues…read moreat the store. They have a self-service station that is easy to use however, both times that I went the label maker/receipt mechanism ran out of paper. Both times it caused my label to rip nor was the label readable, and there was no way I could've placed it on my Amazon return. Nor would it print out a receipt for me, as proof that I actually dropped the package off since the machine was out of paper. Today I got in line, just like I did last week, so that I could ask to have the paper refilled. The young lady with dark hair who helped me, was extremely rude and short with me. I told her what happened to the machine and she packaged my return and created another label to place on my package. I told her I needed a receipt as proof it was actually sent to Amazon. She told me she couldn't print it since I started it on the self-service machine. I insisted on a receipt since, once in the past, Amazon insisted they didn't receive a package and I wasn't given a refund for my return. The young lady continued to tell me that she couldn't finish what I started at the self service machine. Oddly enough, she re-printed a label so that it could be packaged on my return so I wasn't understanding why she couldn't print a receipt as proof that I dropped it off at their location. I insisted that if she was able to take my package and create a label, that she should be able to give me a receipt for that. After some back-and-forth and her being extremely short with me, miraculously, she was able to give me the receipt that I politely asked for. I remained calm and my demeanor wasn't sarcastic, nor did I raise my voice. I've worked in Customer Service for years and there are nasty and rude people that are extremely difficult to deal with or even speak to. I did nothing but keep my tone low and insist that I get something that she could've easily created and ultimately did. I'm trying to be empathetic because she's obviously in an entry-level role and probably deals with all walks of life, but I wasn't the cause of her poor attitude today.

These guys were fantastic. On time, professional,…read moreexpedient, and very nice. The price was super reasonable. I'm so, glad I chose Sacramento Brothers for my move and would recommend them to anyone getting to move.

I had a great move today with Sacramento Brothers, I really couldn't have gone smoother. It was a 1…read morebedroom apt. in-town move in Woodland. I used Yelp to get several quotes and I picked Sacramento Brothers because they had the best quote and quick communication. They showed up the day of the move on time and got right to work. The truck was packed before I knew it without incident. I was also leaving a couple things behind and they were thoughtful enough to move them downstairs for me. They showed up at the new place quickly and started unloading ASAP. I had leaf a couple things I needed across town so I left them to it. By the time I got back they were finished. They quoted me a 3 hour minimum and finished just before 3 hours. They didn't try to pad the time at all and the bill was exactly what they quoted me. I'll definitely use Sacramento Brothers next time I move and they even offer a small discount for repeat customers. You should definitely at least get a quote from them if read all this.