1. Extra Space Storage

    1. Extra Space Storage

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    Stamford, CT

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    Extra Space Storage

    1.0 (1 review)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    9 months ago

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    Emily S.

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    CubeSmart Self Storage

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    Extremely clean facility. Very easy to access. SECURE. Setting up my account and completing…read moreeverything was a breeze. LeRoi, the facility manager (hope I have the right spelling here) is amazing. Very hands on and extremely helpful through the process. I moved across the country and needed a spot for a bunch of items and could not be more pleased with the professionalism , cost and cleanliness of the space. 6 stars. ASK FOR LEROI and you'll be treated right!! p.s. The facility also has multiple loading carts on hand that make loading in and out very easy. DO NOT REMOVE THEM FROM THE PREMISES! These are extremely helpful and needed and aren't cheap!

    So here's the story…read more.. I responded to a CubeSmart advertisement on their website for a 10x7x8 unit and reserved it. I was told 5 minutes later in email after I reserved the unit that there wasn't any 10x7x8 units available but would be given a 5x15x8 unit at the same price. Miraculously my things fit into a 5 x whatever space, so I agreed with some suspicion. They are still advertising 10x7x8 units after switching me to a 5x15x8 a week later. So the first round of paperwork comes in and the numbers all add up, so I signed. Then, a week later - for no reason - I receive an email stating my unit number changed, asking for me to resign the paperwork. This paperwork had the unit at $15/mo a month more than the previous paperwork I had already signed. Good thing I read paperwork, they almost got away with some classic bait-and-switch. At the end of the day, these are your personal goods, your family heirlooms, things you care about. Take this cautionary tale seriously before you entrust this group with it.

    Smooth Move & Delivery

    Smooth Move & Delivery

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    I spent quite a bit of time researching moving companies and reading reviews and ultimately chose…read moreSmooth Move strictly based on their reviews and their fair quote. We could not have been happier with this experience!! From the detailed quote provided by Steve, who was quick to respond to questions, to the actual day of the move, everything went...well, smooth is the best word! The quote was completely accurate, nothing above what we expected was charged, even though we ended up having more to move than expected, which took a bit longer, but they stood by their quoted hourly rate. As for the move itself, I cannot say enough about the efficiency, professionalism and respectfulness of Jonathan, Edwin and Brandon. They made a great team, and they made a stressful and difficult process much easier for us. I highly recommend Smooth Move!! Service: Local move

    If you're thinking of trusting Smooth Move with your belongings, don't. What they call a "storage…read morefacility" is nothing more than a filthy, gutted office floor masquerading as legitimate space. No storage cubes, no organization--just a disgraceful setup that looks like it was abandoned years ago. Almost $1,200 , and from the very first pickup (less than a two‑minute drive, with items already packed), the nightmare began. The contents were tied to an eviction, and the rightful owner desperately needed access to essentials--credit card, cash, and medicine. Smooth Move held those items hostage for over a week, forcing needless suffering just to retrieve basic necessities. And as if the humiliation of their "facility" wasn't enough, they capped it off by overbilling my credit card just under $200. That's not just incompetence--it's exploitation. Smooth Move isn't a storage company. It's a scam dressed up as service, a disgusting office space pretending to be legitimate. Save yourself the agony: avoid them at all costs.

    Piece of Cake Moving & Storage

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    I want to post an update to my prior review…read more As bad as the moving experience was, Piece of Cake Movers completely changed my view when it came time to address the issues I raised afterward. Emily handled my concerns with professionalism, fairness, and real diligence. She could not have been nicer. She listened, took the issues seriously, and worked through them in a way that felt fair and respectful. My original concerns about the move itself remain what they were. But I also recognize that any business of this size can occasionally have a bad crew or a bad experience in the field. What matters is how the company responds when that happens. Here, the response after the move was excellent. Credit is due where credit is due: the post-move customer service, especially from Emily, was outstanding. For that reason, I am giving the company 5 stars for how it handled the aftermath and resolved the issues. I will use them the next time I move. Emily was that good. HIGHLY RECOMMEND! Thank you, Emily.

    I rarely write bad reviews (feel free to check out my others reviews, which are all positive)…read more However, I cannot not warn others in this instance. I had my purse with $980 in the zippered compartment in one of our bathrooms where we were storing the stuff we didn't want moved. The movers were told this on multiple instances. The movers had zero reason to be in that room and did not ask permission to enter it. Had they done so we would have asked them to use the other bathroom. I know the movers were in there because the toilet seat was up and there was urine in the toilet when I went in. I am female and my fiancé is completely blind and has to sit to pee and doesn't put up the seat. When I went to tip the movers, the cash was gone from my purse. No one besides myself, my fiancé and the movers were inside the apartment since I'd taken out the cash the previous evening. I informed the company immediately. They did nothing about it, claiming they questioned the crew who denied it. As if they'd confess to stealing about a grande. Please learn from my mistake and either avoid this company. Or at least keep your cash on your person and lock any doors the crew should not be entering. Personally this is the last time I will be using them as trust should be a priority particularly with a company you are handing your belonging. In case it helps, the head of the crew was named Alik (that spelling may be incorrect) and the license plate number on the truck was 79759NG.

    Extra Space Storage - selfstorage - Updated July 2026

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