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    Extra Space Storage

    3.3 (21 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 2 months ago

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    10 months ago

    Smooth and quick transaction, highly recommended!!! In and out in 10 minutes!! I highly recommend this business!!

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

    I was at the Vernon Hills location today, I rented an unit from Extra, the price, the employees were so helpful and kind

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    Emily S.

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    3 years ago

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    5 years ago

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    7 years ago

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    Emily S.

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    9 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    10 years ago

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    11 years ago

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    6 years ago

    Buyer beware! They will offer a discounted rate to get you in. Once you get your stuff moved in they start jacking the rates every 8 months.

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    11 years ago

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    11 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    Mike was very professional and pleasant at the same time.

    Mentioned in 2 reviews

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    Move4U

    (307 reviews)

    The movers I originally set up, fell thru. I called Move4U on a Friday and was able to schedule…read moremovers the following Wednesday. Roman + 3 did an amazing job. The job was much bigger than I originally thought. Their attitude was outstanding. Each time I asked the to do something was met with "sure, no problem". I can't say enough nice things about this company. This photo was taken after 9 hrs of hard work.

    Adil and his team of movers were superb and incredible. They have surpassed all of my expectations…read morewhen it comes to hiring movers. They were timely and showed up exactly when they were supposed to, were very communicative throughout the whole process, and were incredibly fast and super efficient!. When I first talked to them for a quote, they made it very easy as they walk you through the whole moving process. The person giving the quote makes you go room by room and list all the furniture that you are planning on moving to your new place. They then explain what's included in the price and email you a copy for your records. A $50 deposit is required to lock in your date and is credited towards your total at the end. Adil and his team works super fast and waste no time at all. They are very knowledgeable and work great together as a team. They finished our move 2 hours earlier than what was quoted! Amazing! All our furniture and belongings were packed wonderfully in their truck and all made it to our new place in their respective rooms without any issues. I highly recommend using Move4U the next time you need movers. Their pricing is very affordable and hiring them was one of the best decisions I have ever made. My back would never have survived this move and am very grateful for these guys!

    Extra Space Storage

    Extra Space Storage

    (14 reviews)

    Let me tell you how ONE SINGLE EMPLOYEE can turn a bad experience with a company around! My mother…read morepassed. I was left with 60 years of hoarding & disrepair. Between probate, uncooperative siblings, 12 hour days weeding through documents, photographs, bills, 14 hour days as a Private Chef for high profile atheletes & teaching culinary classes at CBG, I was at the end of my rope. Why am I telling you this? Because these days, it REALLY MATTERS. I finally was at the stage to sell & BEGIN moving stuff out. Calling around for storage, over priced, can't talk to a person... its a lot!!! Ended up calling Extra Storage. A man answered, disingenuous, sold me a bill of goods. Square footage I requested but in 3 seperate units with small doors at opposite ends of a HUGE facility, in the WRONG LOCATION (which was crucial)! So here I go, more time I dont have fighting dishonsty with time I dont have & money they dont desrve!! Called back after 5pm. Girl named Kari answered & THANK GOD she was honest & had mercy on A) my situation B) the way I was treated and C) demanded I let her make it right!!! Everything became perfect! Contract in my inbox, amount promised, warp speed execution, map to the unit, door open waiting for movers, lock/keys/codes right there where she said they'd be!!! And TODAY, I called requiring a second unit (my miscalculation). It is truly delightful & a privilege dealing with Kari!!! We went through sizes, what still needed to come out of this house with movers tomorrow on short notice, closing Friday!!! Here's all I can say: 1) Don't deal with people who feel dishonest. 2) Be grateful when you give your hard earned money to someone you can trust & goes the EXTRA MILE! 3) Take time to read/write a review about a GREAT PERSON! 4) Show INCREDIBLE EMPLOYEES you value them with promotions & monetary compensation (and deep 6 the bad ones. Makes YOUR entire company smell bad). AND... 5) I feed alot of Chicago's professional athlete's who value their privacy & folks they can trust. But its a TOUGH business & half of them get traded, STORE THEIR STUFF until they sign, buy a house & settle in. And, I have their ear. You have one hell of an employee in Kari so I took the time to write this review. If they dont treat you right Kari, let me know. You have my digits on file. Ill hire you!!! Thank you!!! Chef Meg Dhamer Instagram @pigtaletwist

    I'm only giving 1 star because it's required. They'll get you into a storage unit and jack your…read moreprices. They don't care about existing customers, they only want to get you into a unit so they can start their price increase. the unit started at 212 now it's at 311. Paid on time every month. If you're looking for good business, GO SOMEWHERE ELSE. Customer service hung up on me when I was trying to get this under control.

    Spark Moving - Smashed crates (about 15 looked like this or worse)

    Spark Moving

    (56 reviews)

    So after I wrote the review I found some large items were ruined and broken. I went thru months of…read moreback and forth emails with their warranty department and never got reimbursed for any of my items. I'm also missing several boxes and some China.

    The saga continues... The following is an email I sent to Spark Moving this evening and CC'd my…read morebroker and support at MovingClaims.Net. I also forwarded this email to the FMCSA where I've already filed a formal complaint. I want Spark to work with us to get the insurance claim filed/settled. To date they have been unresponsive to my broker and MovingClaims. 5/6/19 To whom it may concern (Spark Moving), I am writing to personally address your company about my recent claim with MovingClaims.net and I'm asking your company to be timely and responsive through this process so we can come up with a resolution sooner rather than later. Missing items: 55in Westinghouse TV Kitchen box: Mr. Coffee coffee maker, 3 Yeti 20oz travel mugs, 1 Arctic 20oz travel mug. I had to send back items on 2 occasions during the delivery because the driver tried giving me items that weren't mine. I'm assuming that's where my TV and missing kitchen box went. Damaged items: Broken sectional couch frame and torn fabric (underside), torn fabric headboard, Sanyo WiFi ready blue ray player broken, some bowls broken, glasses cracked/broken. And kitchen table top cracked and scratched (clearly dropped). *I have pictures of all of these damages. Unfulfilled paid work/Other: Your delivery driver (one worker) dropped my items and did not reassemble any of the furniture. A new local acquaintance I met here helped your driver unload the truck. There were also several delivery delays causing me to miss or rearrange work. Hopefully we can resolve this through movingclaims.net and further legal action will not be required. Thank you in advance for your cooperation. Ashley M. McDonough, MBA 5/10/19 I am having an impossible time getting Spark to reply to emails so we can move forward with my claim. I've asked multiple times for them to provide me with the required documentation and they are flat out being non-responsive. The broker who has been semi-useful up to this point is no longer being useful either. DO NOT USE GOLD STANDARD RELOCATION. Now that the move is done they have quit on their responsibilities to help me with things like claims. Furthermore they did zero vetting on this joke of a company (Spark Moving). Spark HAD a Facebook page but had since deleted since so many people fucked out by then we're communicating and organizing to file a class action lawsuit. Do not use this company. If you were one of the people talking on Facebook and want to organize a lawsuit let's exchange emails and move forward. I'm attaching the email I've sent multiple times requesting docume

    Extra Space Storage - selfstorage - Updated August 2026

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