Robert picked up my call right away and gave me a price over the phone and troubleshooted the…read morelocation and set up with me and he was prepared, made it easy and fast got my carpet cleaned in the same week! Would highly recommend!

Robert is a very professional and excellent carpet cleaner. He responded to my first call within a…read morecouple of hours and was extremely helpful. He is a delight to work with. I was helping my son move from a townhouse into a newly purchased house and we were working with a series of quick deadlines. Robert figured out how to accommodate our rigorus schedule. He showed up on time at both locations and did a terrific job. He knew we would need a written receipt for the rental landlord which is not something I had thought about. He is friendly, courteous, meticulous about his work and dedicated to ensuring the customer is happy with the outcome. And the price was really reasonable. And after he was done, I know I had gotten a great deal. I will definitely use him again as our regular cleaner and would highly recommend him.

The service was fantastic and the results were amazing. We will definitely be using them again. Our…read morerugs and couches look fantastic and the staff (Hiro) in particular are just exceptional. Thanks again!

I have two dogs and desperately needed my couch cleaned! Working with Tony to get a quote and onto…read morethe schedule was seamless. Hiro cam here yesterday and did an AMAZING job on the cleaning. He was also super respectful and sweet! Stanley Steemer cleaned my couch last time and did a less-than-stellar job. I had called Zerorez this time to give them a try and when the technician got here he gave me a price more than $100 higher than what the website said, and then argued with me about it. Needless to say, I sent him packing. Thank you SO much to Tony, Hiro, and the rest of the team! (I liked them so much they're coming back tomorrow to do some carpets for me!)

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

First off the carpet cleaning was excellent. The tech was on time and was really thorough so the 3…read morestars is not a reflection of his work. The 3 stars is because I was given an all in price of $375 here on Yelp but when the tech arrived he told me it was going to be $435. I told him the price I was given was $375 so he gave a discount that knocked the price down to $391. I didn't want to go back and forth on the last $16 and I shouldn't have had to. I was given a price and I booked the service based on that price so it should have been honored. I added pictures of my receipt and the message stating what the price would be.

I was very pleased and impressed with the service from this company. Communication was great up…read morefront, original pricing quote was adhered to, showed up on time, did a great job explaining what the process was going to entail and set realistic expectations around problem areas. Carpet looks great. Would recommend to anyone!

Look no further. Eli is very customer service oriented and does a great job. Don't hesitate to…read moreinquire.

Our tenants checked out and left a disgusting mess behind. Keith did a fantastic job cleaning the…read moresoiled sofa and carpet. I have before and after photos to show how well everything turned out. Costs were explained in advance and there was excellent communication throughout the process. I highly recommend this business and would not hesitate to book with them again.

This guy has absolutely no interest in cleaning our carpets. He was too busy on one day and never…read morecalled back.

Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!

From the reviews my bad experience was not the norm. But here it goes…read more My dryer was flashing the restricted air flow error message on the display. On the phone the tech was 100% certain he knew how to resolve the issue. Tech shows up to my house at the scheduled time. He determined that he had to access the roof or my attic. HE DOES NOT HAVE A LADDER on his truck. He agreed to come back a few hours later. He was able to access the attic, but did not have the right tools for the job. He scheduled to come back out 8 am Monday morning. 8.15 Monday, he had not shown up so I text him and ask if he is coming. He claimed that his truck broke down and he will get back with me once it is resolved. As of this post, I still have not heard from him. I was able to call someone else to get the situation resolved. Overall, unprofessional and unprepared.

I'm sure they're fine for carpet cleaning but DO NOT TRUST HAMEED WITH YOUR ORIENTAL RUGS. I…read moretrusted them with my $8,000 antique Turkish rug, a 30-year family heirloom. Instead of cleaning it themselves, they secretly outsourced it to another company I had specifically avoided. For nearly two weeks, I had no idea where my rug even was. When I picked it up, no one mentioned any issues -- but at home, I unrolled it to find a large bald spot stripped of pile. The "before" photos they eventually provided showed normal wear, nothing close to the damage it has now. Worse than the damage was the dishonesty. My refund requests were ignored, and instead they pressured me to let them "fix" it by dyeing it darker. It took him DAYS to send me the before photos. They even called from multiple numbers trying to come to my house after I refused. This experience was unprofessional and shady. I trusted them with something valuable and sentimental, and that trust is gone. Don't make the same mistake I did.

I'm so upset. They've had my rug for three weeks and no one will answer the phone, return my call,…read morereturn my email. It's a $2000 rug. And I have no idea where it is or what is happened to it. DONT GO HERE

Oh my goodness, Chris came out to the house and worked some magic on my carpets!!…read moreHe was on time, efficient, and respectful of my home. He was able to get the pet stains out of my light beige carpet. My steps look brand new. Thank you Chris for saving my carpets!

Excellent carpet cleaning from a local, owner-operator who really knows stains (chemistry degree…read moreand it shows). Fast, efficient, and super effective. Our carpets look fantastic--would absolutely hire again

We had Steve's Carpet Cleaning and Restoration out for a duct and dryer vent cleaning this week…read more The folks that came out were on-time, super friendly (to us and our dogs), and we could tell they removed a ton of material from our vents. We'll definitely use them again for this service!

Carpet cleaning services were great! We hired a pet sitter…read moreto feed and walk our dog while on vacation. Unfortunately our dog had accidents in the house (highly unusual). We hired Steve's Carpet Care to help us remove the pet stains from our brand new carpets. The technician arrived on time and let me know before they arrived that they were on the way. He was very polite. He protected our wood floor with a runner and used bumper pads on the corners to protect the walls. He moved all the chairs and successfully removed the pet stains. I really appreciated the customer service. I was very pleased.

Always excellent in all aspects . Clothes nicely folded and placed in logical order. Can remove…read moreclothes from bags and placed in draw's. All very easy and convenient

Showed up on time, did a tremendous job, and was very reasonable. What else can you ask for?read more