Using this company for over20 years. Won't use anyone else…read more They double check their work. Very honest and professional.

Scarponi and Son is the absolute best. A very fastidious friend recommended them years ago after…read morerenovating her home in Harlem when we needed to do the same in Brooklyn. They did absolutely beautiful work - always used top notch materials, explained our options at every step of the way and proved to be extremely creative when our own design choices were not going to work. We've since used them for additional projects at our home and semi-annual maintenance for years - they are always fair, attentive, kind and thorough. Cannot recommend them more highly and I would not do any work on my home without their input. The best.

The absolute worst contractor that I had to deal with during our gut renovation. I had Ian at Piton…read moreinstall 2 new units in our total gut renovation. 1 central Air for the 1/2nd Floor and 1 split system for the basement. During the initial phase of construction, they showed up to work in the nights (assuming after normal work hours). I did not mind this as the house was fully opened and it was a clear path for them to do their work without anyone in their way. They roughed in all the ductwork and we were moving along fine. When electrical and plumbing was finished we started Sheetrock. I contacted Piton to bring in the condensers for outside and continue the job. From this point is where the problem started. They brought the condensers and had them sitting the garage for weeks. They took weeks to get back in to resume the job. They finally came back after about 2 weeks and installed both units and finished running the pipes. It was now time to power up and test. We started with the Central Air condenser, they spent days trying to figure out how to get it running. Came to find out there was a broken part. They got the part swiftly and repaired the unit. After this and filling up the gas, the unit still would not work at all. They left that evening and did not come back for weeks. I called and texted Ian many times over this time frame as to not be annoying yet assertive. I eventually got exhausted of calling and told Ian I would have someone else come finish the job. He text me back that they would show up tomorrow. They never showed up that day, or any other day that week. I spoke to another contractor and got the main central Air unit running. $450 later we had cold air. After this, Ian did come back once more to install vent covers and measure the return vent size because it was not standard. They took a look at the unit in the attic as well as the split in basement. Unfortunately they couldn't do anything in the basement because they left the controller in the other work van. That night after they were in the attic, I heard water dripping, but I did not see anything. I decided to investigate in the attic because I know the blower is right above the room I was In. As soon as I got into the attic I noticed the drip pan was full of water and overflowing onto the Sheetrock and insulation and running along the beams. I went to the living room on the first floor and noticed the water had run down the beams and been dripping through the ceiling on the first floor. I quickly turned off the unit, but it still dripped. I had to go into the attic with a bucket and dish to scoop out the overflowing water out of the pan. I text him pictures as soon I Was done and his response was "don't use the unit". Too late Ian, the damage is already done. Of course I'm not going to use the unit. The next night they showed up and investigated. Ian realized there was a valve of some sort missing that diverted the water from the unit to a pipe that leads outside AND the cutoff switch that is placed on the drip pan was missing. They came back a few days later and installed those parts. During the time when they were working on the split system, I happened to be around and heard a loud "pop". I immediately knew something was wrong. My basement unit is still not functional. The contractor who came to fix the main unit told me what they did wrong was was pretty sure they blew the board on the split system. He told me he didn't want to touch it unless Piton completely disappears on me due to warranty issues. Ian keeps telling me he will come tomorrow, then the next day, and so on now he's just not responding to me at all. He has left without the mini spit working correctly and vents missing on the 1st/2nd floors for MONTHS now. This has caused a major inconvenience because I can't move my stuff from storage into my basement ($400/month) and I can't clean up the basement until they finish cutting for the return and running the remaining vent work. All I want is my system fixed. I have NOT been ignorant, belligerent and have given him the benefit of the doubt every single time. It's finally come to the point where I have to leave this negative review because he is non responsive. Even if he just told me, "I can't finish the job" at least I would know what to do and move on. Seriously disappointed in Ian and Piton Mechanical. They have caused us nothing but grief and wasted outlets time over and over again.

Just like Robert R: one of the worst businesses I've ever worked with in my life. In fact, I had to…read morewait over a year to write this because of how irate I was with Ian and Anthony. Reached out in May to get my PTAC unit fixed. Set appointment for June 2nd. He comes and says that it is a faulty condenser motor. I follow up for the next few two days to no avail. When I do hear back, he wouldn't honor Yelp deal because it was "new customers only" -- despite never having been a customer of his and finding him on Yelp (but this is the absolute least of the issues). I try calling them on the phone during business hours, no answer. End up getting the PTAC repaired. PTAC unit seems to be working fine. Unfortunately, stops working again come October. Had an appointment for October 20th at 1pm. On Oct 19th at 2pm, I received an email saying they had to reschedule my appointment and could come the following morning (so earlier than our 1pm appointment) or the 21st. I replied 1 hour later at 3pm saying I had already rearranged my schedule so I'd be available on a Wednesday at 1pm, but I'd try. I said 10:45am would be OK after rearranging my schedule again. No reply. The following morning at 10:55am they saying they "apologize we couldn't confirm the appointment today [for 10:45am]". Yeah, I clearly knew you were unable to confirm it since 10:45am had come and gone. I said I could do the 21st at 4pm -- once against rearranging my schedule to be home on the middle of a work day. I called Ian and confirmed that this would be OK. I told them 4pm would work as long as no noise or equipment. No word that this was not ok with Piton. What happens again? 4pm comes and goes. I get an email at 5:30pm saying "sorry for the inconvenience" and explaining how they give windowed time appointments. Note: I was NOT given a time window. I was confirmed for 4:00pm sharp. Also in the midst of all of this, Ian and Anthony would almost never answer the phone during business hours. I finally had to call from a different number just to get him to pick up. Funny how he would pick up immediately when he thought it was new business. After all the issues, excuses, and back and forth, I finally get my PTAC unit working. The next May, it starts acting up again though. Emailed on May 18th. No reply. Email on May 22nd. No reply. Finally hear back on May 25th (one full week later). He tells me he could do the 30th. I reply saying I could do 4pm that day. No reply. I email 4 days later again. No reply. I email 3 more times. No reply. Finally, 9 days after his last response, he says he hasn't forgotten about me, they're very busy, and if my service is urgent to contact other providers. Keep in mind, I'm trying to get a repair of HIS failed repair which is supposedly covered under a 1 year warranty. Hence why I'm still dealing with him. Finally set a new 8-9am appointment for June 11st. He never showed (shocker, I know). Set another appointment for June 13th, 9-11am. He actually showed up! Told me he would order the parts. June 17th I email asking if he got info on parts. New appointment set for June 21st. Did not show up. This is now the THIRD time he has completely not showed for an appointment. Three times I've taken off work just to get my AC fixed. I email on June 22nd asking why her doesn't honor his appointments. No reply. I email June 28th. No reply. I email June 30th. No reply. I email July 6th saying I've had it. If he did not email, text, or call me I would finally leave the incredibly well deserved negative review I should have left months ago. I remind him I've taken THREE personal days from work, his first repair lasted 3 months, his second lasted 1 month, and now I've spend 6 weeks trying to get my AC fixed again. Guess what? He manages to reply within 2 hours. Stunning. What does he have to say? He says "we are no longer interested in your project". He says my previous email was a threat. Because how dare I actually stand up for my self for months of repeated dismissal, lies, and terrible service. I end up finding another provider, who was recommended by my building. They came and looked at the unit. They told me the replacement motor Ian used was not compatible with the rest of the system (incorrect RPM / HP / amps) and that it never should have been installed. Again, shocker. This was actually a concern of mine, and I asked Ian if the mismatching motor specs would be an issue. He told me it would not be a problem. I have the voice recording to prove this. I messaged a few other customers of theirs on Yelp and they had a very similar experience to me. Happy to share any of the emails in their entirety with anyone who wants proof. Do not waste your time on these so called "professionals" who possess neither the technical skill to even properly repair PTAC units, nor the customer service required to run a business.

Mike and his team are some of the most talented plumbing and heating experts on the island…read more After moving into our new house 2 years ago (north shore of LI), we recognized we had a very extensive and complicated boiler room (not to mention quite a lot of bathrooms) that was giving us some problems. We had consulted with a few plumbing companies in the area, including some of the bigger ones, and none were really able to grasp the complications of our boiler system. We finally contacted Mike and Matt, and they were able to coherently explain what was going on and what all of the issues were. When we eventually ran into bigger problems with our wall boilers (a result of the prior owners not taking any care of them for a decade), Tumminello was our choice to revamp the entire boiler room with brand new equipment. They are truly experts at their craft (a lot of the technical aspects go over my head). Mike, Matt and their guys did such a great job and we're super happy with out it turned out. They always showed up on time and didn't leave until the job was done. Our boiler room is now much more efficient and organized and, most importantly, in working order (shoutout to Matt in particular for being a rockstar - he could be a rocket scientist for NASA; he also took the care to make sure everything looked perfect and was super organized). We've also used Tumminello for non-boiler-related issues (e.g., sink installation, leaks, clogs, etc.) and they've always responded promptly (and fairly). Truly a one-stop shop for all things plumbing and heating. Do not hesitate to use Tumminello. Very, very highly recommended!

Convinced us to install a really pricey heating system that they said would not need much…read moremaintenance. This was three years ago, and there have been multiple problems each year. Every year when we go to test the heat, it doesn't work. And have had a few other issues in between. Last year they came to fix another problem and charged a ridiculous amount of money, and a few hours later the problem started happening again. I called a friend who's a plumber and he fixed it for $100. Company is a rip off and the owner is awful.

I came back from vacation with no running water. I call 311 to see if something happened to my…read moreblock while I was away. DEP emergency service comes and states that I have a leak and that it's my responsibility to get it done in 3 days. I don't remember how I came across Raytone probably through a google search but I'm sure happy that I did. Everything was done within 3 days, excellent work, very professional, very honest, informative and reasonable price.

Just three days before New Year's Eve and the City of New York DEP issues us a Three Day Notice to…read morerepair our water service line. What do we do?! We called the AWR that we bought insurance from and they sent a guy out to check it out and ultimately decided they don't cover this claim. Now we're panicked, because we have no clue how to go about hiring a licensed master plumber with the know-how to do it right and do it well. I'm in tears. I start Googling, I start dialing, to get some guys out to come and give me cost estimate quotes. I had four companies come and investigate, three of them gave us quotes in a very close range. So what made the difference with why we went with Raytone? It was a gut feeling, that when we met Joe, he seemed like a sincere and knowledgeable guy who takes pride in his work, that getting it done but done exceptional is important to him. The communication with his colleagues Joe and Lee over the phone, email, and text, was clear and timely. Everyone was patient and professional, giving positive customer service and answering all our questions to make sure we understood the details of the job. Same day, he comes back, sets up No Parking signs around the job site to prepare for early start the next day. The guys are here ON TIME before sun's up, wasting no time to get it done. Within a full work day, they've dug three holes, run a new line, patched up the holes, and those areas look even better than when they started the job. For anyone in a similar situation in the future, I'd tell them to give Raytone a call first.

Excellent Service! The technicians are friendly and they would provide you with the best options…read moreand even helpful. They have installed Mini ductless split system in my house and it's been working so well. Overall I am happy with the services. I would highly recommend this company. My husband and I are so happy with the price quote they have given us was so reasonable and worth it.

Found Wheather Makers LI through Yelp And was immediately impressed at how quickly Benny got back…read moreto us with a fair estimate. He scheduled us for the next day, Came with in the one hour time frame and finished both AC unit installations pretty quickly.I would definitely recommend the service.

I was totally ghosted by this company. I inquired about service through the online inquiry form. A…read morefew days later I received a text from the plumber asking for model numbers and serials for our boilers and heaters. After providing all of the information, I asked about scheduling and never heard back. I ended up calling the mainline where reception admitted that the plumber had all of my information and that they would reach back out to schedule. Its been over a month and I just never heard back.

Great job servicing our boiler. On time and knowledgable team. Our boiler stopped producing hot…read morewater, and they got it performing again.

I had a gas leak discovered upon an installation of a new stove…read more I called Clearflo and they answered immediately. They were able to come to my house the next morning to replace the piping and gas hose. The technician were prompt, thorough and completed the repacement parts in a timely manner. I have used ClearFlo for many years and have always been satisfied with their work. Plumbing work can be expensive but worth it with company.

They can start by showing up to do the work as promised. Took my deposit almost 2 months ago…read more(3-18-25). Supposed to have started the job May 13th. Not answering my texts or calls.

Wanted Tune up of combo boiler , quoted $2800 , seems reasonable LOL . No idea how they came up…read morewith $2800 Price for tune up . Normal google shows $150-500 okay let's say $1000 , ms plumbing quote $2800 for tune up of a single laars boiler . Not sure how much they will charge for replacement maybe $28000 .... Scary

It is with great confidence and tremendous enthusiasm that I recommend Ms Plumbing Corp and B&R…read moreStaten Isl. Piping and Heating. Ms Plumbing quickly responded to my inquiry regarding a leaky toilet tank, and I was connected with B&R Staten Isl., who generously accommodated me (in Jersey City, NJ!) a Sunday. Bruno and Reggie are so friendly and they were completely transparent as they worked, sharing their observations and communicating their findings and fixes. From initial engagement through completion of service, our every interaction was informed by their professionalism. I am so grateful to have connected with B&R Staten Isl. Piping and Heating, and in future will use them for all my plumbing needs. I need 10 stars to rate these pros!