Updated review after a very considerate conversation with Arthur:…read more Arthur showed his sincere concern and very professionally and personally apologized for the inconvenienced caused by the visit from Fusion HVAC & Appliance Repair. Amidst a time where many companies falter in customer service, not only did Arthur meet expectations, he exceeded in providing a solution to try and remedy the situation. He understood and acknowledged our fair response to the inconvenience caused and credited us back a very reasonable amount. If you want effective and speedy customer service, I would greatly consider using this company.

I used them to remove an old Friedrich window unit and install a new Friedrich unit. I had used…read moreBrooklyn's Best Air to install my old A/C, and unfortunately, they don't install window units anymore. This company is messy, and it was a disappointing installation to say the least. They did not do a good installation of the side panels, and I paid a lot of money for a job that wouldn't be acceptable to anyone. Also, the owner told me they'd haul away the old A/C, but they left it on the sidewalk and said they couldn't take it. Maybe it was a misunderstanding. What's most aggravating is the bad installation. I have to redo it. As a landlord, I have hired many people over the years, and this company is sloppy. They used tape on the side panels and no insulation! I have to call my contractor to redo the work. Hire someone better!

Prime Air Group has been my go-to HVAC company for the past year and a half, and I couldn't be…read morehappier with their service. I've used them three separate times, twice to inspect my contractor's work after an apartment renovation, and most recently for a minor repair on my split system AC. Every single visit has been professional and thorough. What I appreciate most is how much time they take to explain the technical details of what they're looking at and what needs to be done. It's clear they actually want you to understand the work, not just take their word for it. Their most recent visit was during a heatwave, and they still managed to get to me promptly and fix the issue quickly. I'll absolutely continue using Prime Air Group going forward and would recommend them to anyone in NYC looking for reliable, honest HVAC work.

Extremely professional and trustworthy AC installation and maintenance service. Have used them…read moremultiple times to install new ductless mini splits and for some repairs. Would recommend

Asked for dryer repair - appointment scheduling was quick. Technician came and reviewed quickly,…read moregot a quote, then had the part delivered. Technician came again for the repair and things worked well after. Quote was reasonable and maybe slightly above my expectations but within my range.

Prompt service and quick repair of oven including part. Easy online payment. Needs extra…read morecharacters to post.

Jon from Soho HVAC came highly recommended and he replaced 3 Ptac units in total. One of the units…read morewas not working properly and he tried to figure out the issue but it kept acting up. So he advocated for us with the supplier to swap the unit out for a replacement since there was something wrong with it. He took it upon himself to do the right thing and we really appreciate that a lot. Thank you, Jon.

After using two major HVAC repair/suppliers over a 7 year period which included many nonproductive…read moreservice calls, a new Ptac unit, a new sleeve, a new coil, a new thermostat , new sensor and various other attempted interventions for a leak in the system, none of which ever resolved the actual problem. Finally, by chance I got hold of SohoHVAC and John spent time discussing the issue in detail with me before he came to diagnose in person and when he did come he fixed the issue in no time at all, as what he originally diagnosed was the problems so he came prepared. He is a straight shooter, extremely knowledgeable, and fairly priced. I am so happy to have this issue resolved after all this time and thousands of dollars later, it's truly amazing. I obviously highly recommend this company and will use them again.

KeepCool installed three different air conditioners for me over the years. Their work was…read moreexcellent: neat, timely, and professional.

Great service and efficient. I was impressed with their next day service and ability to work around…read moremy schedule. The gentleman that came out did a great job assessing my set-up, installing the window ac-unit, and addressing some leaks in my window. Thanks to them I am in a way better place. I would recommend them to anyone.

I recently had my mini-split AC units deep cleaned, and I cannot recommend this company enough…read more From start to finish, the experience was seamless and highly professional. Max was fantastic to work with from the very beginning. His communication was constant, incredibly clear, and prompt. He went above and beyond to make sure all the scheduling details were perfectly aligned and that the estimate was accurate. It's so rare to find this level of responsiveness and transparency. On the day of the service, our technician, Oleksandr, was outstanding. He was incredibly thorough with the deep cleaning and treated our home with the utmost respect. What I appreciated most was how he took the time to explain exactly what he was doing at every step of the process. His work was meticulous, and he left the space spotless. If you are looking for an HVAC company that is honest, thorough, and genuinely cares about customer service, look no further. I will absolutely be using them again!

The team at Airnizer are excellent. I recently had a mini-split unit installed in one of my rooms,…read moreand a separate cleaning effort for multiple mini-split units. They are extremely responsive through text and phone calls, providing all details and cost breakdowns so there aren't any surprises. The pricing is on par with competitors in the area. As for the work itself, the team was prompt, showing up at the earlier end of the promised time window. They were efficient with both installation and cleaning efforts. The installation went seamlessly and flawlessly. Overall, I would absolutely hire Airnizer again as they provide an excellent level of communication, responsiveness, and overall service quality.

Very professional and a family-owned business where you get to talk to the owners and they do all…read morethe work as well. Justin and Harrison are great and Harrison was incredibly conscientious, arrived early for the job, made sure it got done right, and the cost was very reasonable for quality work. They got our mini split system back up and running and we couldn't be happier. Highly recommended and plan to hire them again in the future for more projects!

I cannot recommend Justin(owner) at go Green Air Justin…read moresent the technician Ralph to look at my AC it was a space pack system, which is no longer in business so there was no parts to get they said They should've been able to find something comparable to what I had but they did not. They sold me a new air-conditioning unit inside and outside we agreed on a price. Gave it a deposit They did show up when they said they would they installed the units That's where it all went wrong We ended up having to change all the ductwork He had to get a piece fabricated to make it work He showed up one night with the piece to finish up the job mind you we would've still had problems The job was 14,000. I gave him an $8000 deposit which he asked for 10,000. He came back with the piece we needed and he wanted me to give him the balance that I owed him before he walked into the store to finish the job. And that's where he went berserk I highly recommend you go with a different company As I'm left with a mess during the heat of the summer

I had a great experience with Igor. I moved to a new apartment and had no one to help me install…read morethe AC units. My apartment was unbearably hot, and after contacting many websites and companies I either didn't get a response or received unrealistic prices. He was honestly the best. He was fast to respond, straightforward, reliable, and most affordable! He installed my two window AC units the same day I contacted him and was done in about half an hour. He was professional and honest throughout the entire process and I'm happy I found him since I will absolutely be needing his service again!

A few calls and texts and my son's air conditioner was safely installed according to New York City…read morerequirements. Highly Recommended!