They messed up my prescription for my cpap supplies. They call me endlessly to tell me they are…read morewaiting on the doctor to change the prescription. Then, they call me after business hours to tell me the department handling my account is closed. Just ship me what my doctor ordered or leave me alone!

Got all my supplies in a reasonable time !!! They were very nice and made sure that I was taken…read morecare of !

I highly recommend Mobility Plus in Lexington! Sean went above and beyond in helping me order the…read moreparts, and then putting my scooter back together. They're AWESOM!! Cindy G

I highly recommend this business operated by very caring and attentive husband and wife owners…read more They helped my elderly father with a state of the art mobility chair that had literally changed his life. He also bought a beautiful lift chair that is electric and makes it easy for him to recline and raise to standing. They delivered the equipment and were very thorough, professional, courteous and will be available if we ever need help.

Very professional staff. Knowledgeable and friendly. The billing lady is a plant collector and…read morehad some interesting plants. we talked about them. Appreciated her kindness and giving me time of day. Waiting was not long at all.

These folks were so very thoughtful. Took my Mom's walker to them to be fixed ( as suggested by…read moreGrogan's). Performance Medical Supply isn't set up to manage this kind of repair but they went a step farther.... they found a bicycle shop in town that have the brake parts to do the repair. I have never had any company go to that much trouble for me. Thank you Kristi Carter and crew - you are awesome !

Their equipment is cheap. They provide NO customer service. Their web site lists no phone number,…read moreand they do not answer emails. Amazon had to refund me. BTW, the name of this company is PATIENT AID.

DO NOT do business with these people!! They're scammers!! Their so called manager, Amber, is not to…read morebe trusted. . She told me she would give me a "discount" of $125 and a free service call to make sure that was it. I told her they were on Amazon for $79 and asked if she could price match and I would just stop by and get it--save the service call. She told me she paid more than that for them. I asked why she didn't just order from Amazon then. She said because then she couldn't get the manf warranty, which makes sense. He shows up. The remote was worn...the labels ripped and clearly NOT new. When I asked about the return policy, he called and she said there was none. I got out my card to pay and then I noticed the labels were worn and torn. Clearly not new. I told him I didn't mind paying the extra because I really needed one. I couldn't get up/down without it, but I at least wanted a new one with the warranty. She wanted to speak to me and was the rudest lady I have ever spoken to in a professional setting. She told me that's all they had and I could order from Amazon. It was still hooked up and I said fine. I'll pay, then when I get the new one, I'll return and if you don't accept, I'll file a claim with my bank. She literally calls the police on me. . They thought she was scum too. I feel sorry for the poor service guy who came. He was so nice. He doesn't deserve to work for such a terrible company. She wouldn't give me her boss's info or say if they were corporate or a franchise. That's fine. I'll find out on my own. I won't stop until I have her job--even if it means buying that building.

Very patient staff took time with me today trying to get just the right fit for my medical needs…read more I would recommend them if you are asked what DME you would like to use or if you have a choice I would highly recommend them based on my experience today. Ask for them with your next durable medical equipment need!

Prices are extremely cheap and the medical supplys are top notch, but the customer service here is…read moreterrible. No one asked if i need help carrying my device or offered to put it in my car for me. Also the front desk seemed unaware that i had something on hold. When i came they thought i had already picked up my items as well and i had to wait around till they sorted everthing out.

Timothy is fantastic. Very polite, knowledgeable and just a great person. He was a pleasure to be…read morearound. Lincare is lucky to have him as an employee.

They are like vultures who can't wait to bill your Medicare. They wanted to fit an Afflovest by a…read morepersons shirt size. Also they called and claimed our family doctor sent orders for medication while I was standing in the doctor's office. That wasn't true. It couldn't be because I was standing with the doctor! Avoid them. Medicare and insurance is hard enough to navigate you don't need to get involved with a company like this that will only bring you more stress and complications.