This was the first time hiring a termite company for my investment property in LA and I can honestly say they did a great job in inspecting the units, repairing damaged wood then painting it back to normal, providing us with detailed instructions pre fumigation, and accommodating the dates and time I needed for each single item. I'll be recommending them to my clients and neighbors. Thank you Nadia read more

The staff is unprofessional. Nadia in particular. The service is terrible. Don't use this company and let everyone know about this terrible company. read more

I want to write this good review for Martin who came out to inspect my house for free of charge. He was very honest with his findings and explained thoroughly how to differentiate between termite invasion vs other insects. He did a full inspection of the house and gave me peace of mind. I highly appreciate him and will definitely call again if I run into termite problems. Please look no further if you need a termite inspection regardless you're an old or new home owner! read more

Read the negative reviews! This is a scam of a company. Used them upon moving into a home, work was never completed and termite activity persisted through a year. Their tech assured me it was leftover debris, however other companies have looked and stated that undoubtably there is termite activity. Since a year has passes Exxel is saying we are out of warranty and now refuses to address the problem. Stay far away! read more

Exxel Termite inspection was on point after several attempts to have the termite problem remediated Exxel's professionalism and generous warranty won me over... read more

Thank you for the great job you did on my listing in Moreno Valley. We really appreciate you going out of your way to get the inspection done with such a short notice. read more

Exxel Termite - Adobe Way, Moreno Valley, CA - Pest Control Near Me - Paramount, California

I normally don't leave reviews, but my experience with Exxel Termite Co was so frustrating that I feel it's important to warn other homeowners. I initially contacted them for a termite service, and while the scheduling seemed straightforward at first, everything that followed was completely unprofessional. After communication started, I reached out several times via email to ask for clarification about the service, scheduling, and next steps. Despite multiple attempts, no one ever replied. I gave them the benefit of the doubt and waited several days between each message, but they never followed up or provided any explanation. It felt like I was being completely ignored after they had already committed to the job. What made things even worse was that instead of responding to my emails or attempting to resolve the issue like any reputable company would, they suddenly sent a threatening notice about placing a lien on my property. This was shocking and completely inappropriate, especially given that they had failed to communicate or clarify anything beforehand. I had been nothing but polite and patient -- all I wanted was basic information and a professional response. No homeowner should ever be treated this way. A legitimate service company should maintain open communication, respond to their customers, and resolve any misunderstandings respectfully. The way Exxel Termite Co handled this situation showed a complete lack of accountability, organization, and professionalism. I strongly recommend avoiding this company altogether. There are plenty of reputable termite and pest control providers in the area who will treat you with respect, respond to your questions, and stand behind their work. Unfortunately, Exxel Termite Co was the exact opposite of that. read more

We wanted an annual termite inspection. We called Nadia and she was extremely efficient and coordinated with our schedule to make it seamless. The men arrived on time, very friendly. No termites. Yay!! Just a couple of spots with minimal dry rot. Nadia again scheduled us and the work was completed. The price was terrific. We use them all the time so give them a try!​ read more

The work repairs was done to my satisfaction., great company and price is very competitive.

Exxel termite is a joke, waste your time somewhere else. They subcontract most of the work anyways, which they don't tell you, and then leave you to coordinate with their subcontractors when they don't arrange any of the work properly. They consistently promise follow up that they will call you or send you emails or photos of the work, and consistently fail to do so. This happened 6 or 7 times to us and the job took more than twice as long as they told us with the quote. They half-assed our $6k job, and then threatened us with a lien on our property. Most of all, their office staff is terrible, especially Nadia. Even if their crew in the field is tolerable, it is impossible to get anything done because they don't answer the phone and are consistently late on everything. If you want to make purchasing a home or dealing with an infestation twice as stressful, make sure to call Exxel Termite! -100/10 read more

They provided compatible prices, great customer service and very fast! I will work with them in the future. read more

Ive never had to do termite fumigation and Exxel communicated effectively about what to expect and prepare, and afterwards, one of the technicians explained to me what was completed and details of the warranty policy as well. It all gave me a peace of mind, and I'd definitely recommend Exxel. The workers also came right on time on the day of setting up the tent. read more

I've been a Realtor for many years & have always used Exxel for my clients needs. Free upfront inspections, and very reasonable prices for necessary work. Work is always professionally done & on time. Always recommend Exxcel. read more

Great communication & service. Used them when purchasing a house. Took two days of work for about 3-4 hours each day

We were recommended Exxel by our agent for our escrow termite inspection. When it came time for our inspection, no one showed up and no one notified us. I had to reach out the next day to ask what happened before they finally told me that someone would come out again to make up for it. They didn't inform me about the rescheduled inspection until after the inspector had already come and gone. The inspection was completed, and the report listed several findings, which were supposedly treated. Since then, communication has been one-sided. Less than a year after moving in, we discovered subterranean termites actively swarming inside our house. We immediately sent photos to Exxel, and they scheduled an inspection 10 days later. I understand I may not be an expert on termites, and maybe a 10-day wait was fine, but as a first-time homeowner dealing with an active infestation, I was extremely concerned. Instead of reassuring me or explaining why it wasn't urgent, they offered no communication about the timing. Then, they tried to push the inspection back another two weeks. I followed up, asking if they could schedule it sooner due to my concerns, and received no response at all. At that point, I decided to call another company. They were able to inspect within days, and after doing a thorough inspection, the new inspector was confused as to whether Exxel had actually done any of the work they reported. He saw the marks from the previous inspection but no clear evidence of treatment. I trust his assessment. The fastest response I received was after I decided to cancel my appointment, at which point they replied within 10 minutes lol. Do not hire Exxel. They lack communication, and I've completely lost trust in their ability to do the work they claim. I originally wanted to follow up under their 1-year warranty, but I've chosen to go with another company instead because I do not trust them. Avoid them and find a company that actually follows through. read more

I've recommend Exxel for numerous transactions in escrow; they always show up when scheduled. Their estimates have always been reasonable and the work has been completed as promised. They have been flexible on timing for repairs to work around tenant or occupant schedules. Will continue to recommend! read more

We've always worked with Exxel termites because Nadia was always prompt to respond! Aside from the competitive prices, she's always been very flexible with clients and agents at our brokerage and my associate brokerage. I'd highly recommend Exxel termites to any home buyer or seller! Thanks, Nadia! read more

We used Nadia & teams' service twice - once when we moved in & later after 3 years to fix another termite issue. They are experts in this domain & reasonable in pricing. We are very happy to give them 5 stars anytime! read more

Exxel Termite did an excellent job, very professional, on time, price affordable. I recommend them highly. read more

Always very competitive with their pricing. I have used Exxel for at least 10 years as a Realtor. They are professional, great communication and do a nice job. read more

Very unprofessional. They forgot about our project multiple times and we had to follow quote a few times. Office staff seems very disorganized. They came recommended to us but would not use again or recommend. read more

very professional and timely. would use again! They were recommended by our realtor and we are glad to have them keeping our home safe.

On time and did a great job. Pricing was competitive and reasonable. The service guy was a trooper as the issues were under the house and required crawling to get to the area. Thanks again. read more

Exxel Termite did a fantastic job for my clients! They were fast and efficient. I highly recommend them.

This company is very proactive and helpful in the Real Estate world. I'm so glad our paths crossed. They are fair on both sides of the transaction and offer free inspections without pressure. read more

They came out right away and gave a very competitive price. They also worked with us to pay for the work through escrow. Highly recommend.

Exxel Termite assisted us with our termite problem. They were very knowledgeable and took the time to explain the process. They also answered all of our questions and put our concerns at ease. Setting up the appointments was easy and Exxel was professional and provided a window with was accurate. Compared to other companies, Exxel is competative and provides a great service where you dont have to worry about anything other then getting all your food out. I would definitely recommend Exxel to friends and family. read more

Very good service it was done very fast.sdddddddkjhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Exxel Termite was fast, professional, and thorough. Great service, fair prices, and peace of mind. Highly recommend!

I've been working with exxel for around 15 years, referring my clients. I can say I have only had good experiences with them. They are all great, including the owner who even takes my calls in the evenings pr on weekends if ever needed. They are very competitive in pricing and they are trusted! They do my house too read more

I really appreciated the service because I was not rushed into a contract when they came by the house to do so inspection. When I was ready, Nadia remembered me and we scheduled a time and date that was convenient for me. The cost and value was very reasonable. Exxel Termite provided specific instructions, bags(who figured we would need them), and even arranged for the gas company to turn off and turn on the gas when the work was done. It was seamless, and I highly recommend Exxel Termite. read more

Professional staff, showed up on time and wore proper footwear once they entered into the inside of the property. We have been using Exxel Termite so many times, and even introduced Exxel Termite to my daughter when she & her husband purchased the new home. read more

Since my house which was bought 11 years ago has history of termite infestation, I have Exxel Termite inspect it every 3 years. They respond fast, does professional service and price is reasonable. read more

Needed to have wood rot and some minor termite repairs done in my home. Exxel termite provided a very fair price. The work was scheduled within a week and completed quickly. read more

If I could give 0 stars I would. I was set to buy a house "as-is" and my realtor set up an inspection with this company. Their lead inspector came out and guaranteed that the house was free and clear. The next day I noticed termite droppings and I called Terminix to come inspect and they found out the house was infested. When I called Exxel back and told them that Terminix found evidence of an infestation they changed their report to say the house has termites. Be warned and stay away from this shady business, three cannot be trusted. read more

We recently used Exxel termite company and couldn't be happier with the results. From the initial inspection to the final treatment, the team was professional, knowledgeable, and thorough. read more

They are always on time and their pricing is great compare to other companies and also very honest and transparent for the work that needs to be done. I would recommend them to anyone. read more

when I sold my own home I used Excell Termite they did a fantastic job ! they went above and beyond doing the dry rot work replacing and painting window frames and eaves around my house they worked in the rain bad weather and showed up on time with a great attitude I am in real estate and will only use their services for my clients in the future read more

I really like the service., excellent pricing., and on time.. couldn't ask for more.. would recommend

Don't waste your time. This company does not want your business. We had an inspection scheduled, and they called us last minute and said they couldn't make it. Rescheduled for another date, and they did not show up. I rescheduled again, thinking the third time was the charm. Nope. Never again. If they're this flaky with inspections, I can't imagine them showing up if you hire them for the job. read more