Eric and Tiago the managers are great! They are very honest, friendly, knowledgeable and the prices…read moreare awesome. My first time there and would recommend the place to your family and friends.

I was heading out of town for the weekend and knew my car needed some TLC so I decided to make an…read moreappointment here because I would be in the area anyway. I'm so glad I did choose this shop. It was clean, easy to find, and it wasn't crowded. Adam was awesome! He was friendly and detailed and kept everything in the shop moving smoothly. He seemed like an honest guy and was really transparent. My car is about 8 years old so needs some love but he took the time to break down what what was the most important to focus on now and what we can wait to chip at over time. I appreciated that because he didn't have to do that. This shop isn't super close to where I live but I wouldn't hesitate to go back because of my experience.

Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

After driving for 9 hours with my Chocolate Lab, my coolant light suddenly came on. Since I wasn't…read morefamiliar with the area, I had no idea where to go for help. Fortunately, I share my location with my son, and he was able to direct me to this auto shop. The owner was absolutely amazing. He welcomed both me and my dog into the shop and immediately checked my car, filling the antifreeze and helping me get safely back on the road. His kindness, professionalism, and willingness to help a stranded traveler truly meant a lot. I would highly recommend this shop to anyone. He went above and beyond to help me during a stressful situation, and I'm incredibly grateful for his assistance.

We've had vehicle inspections and various repairs on a number of vehicles. They are efficient and…read morefair. If something costs more than it's worth, they will let you know, not pressure for unnecessary work. The staff is friendly and knowledgeable.

I used this company to change a tire in my driveway. The entire process went smoothly and Bryan…read morewas a pleasure to work with. I would use them again.

He came to our campsite after our camper blew a tire on our way into town. He saved our trip and…read morecharged a very fair price. I was impressed with his speed and the quality of his work. Hopefully I never need the service again, lol, but if so and I'm in the area, he's the only one I'm calling.

Tom and team love VWs and are really knowledgeable about them. After a pricey repair at a…read moredealership that didn't solve my problem, they carefully evaluated my 2017 Golf, found a damaged CV joint and fixed it at a reasonable price. They made useful recommendations on regular maintenance and got me out the door in a timely way. Thank you!

My first impression was positive and really felt like I found a shop that I can rely on in the…read morefuture. I went in for an oil change at the end of February with my personal oil and Tom was very nice and helped me out with no issues. Here we are at the beginning of may and in the middle of nowhere I get the "low oil level" light. I open the hood and I notice that I have a leak coming from under the oil filter ( I suspect overtightening of the filter ). I know that there is some oil left in my trunk from my previous visit and find out that my oil was sealed and never touched. So what did they use in my car ? I call the service center to explain my frustration and Tom tells me "Congratulations". Congratulations for me getting free oil from them and what do you want me to do about it attitude. VERY UNPROFESSIONAL. I never asked for your oil, I certainly never asked for your oil additives either ( even though I was charged for it ) and was never asked if it's ok with me to have it added in my engine. My fault for not checking everything as soon as I left. I was fooled by the positive reviews. I know human errors happen all the time. But you cannot tell your customer who is stranded on the edge of the road "Congratulations". Even though there is no coincidence my oil started leaking after our visit, I will not step foot in your place ever again. There is a plethora of mobile mechanics and shops ready to take my money. Don't forget that you represent a business and need to be courteous to your patrons. If you act like I called your house at 3AM to complain about my problems, you may close shop sooner than you think.

My wife and I are seventy seven years old. We have "seen it all". RAC is by far the BEST…read moreautomotive facility we have ever used to service our cars, both high end and mid level vehicles. Jeff and Marcus are honest, professional and knowledgable about a wide range of automotive matters. When we take a car to RAC to be serviced, we know the work will be completed properly to maintain the car in top condition. We have never had to take a car back for a re-do Each visit, RAC does a full inspection of the vehicle and tells us what work is necessary and what issues need to be monitored for future consideration, They never recommend work which is not necessary at the time the vehicle is brought in for service. And although not required, the staff loves my wifes "goodie" package as extra compensation for a job well done!

I've had two disappointing experiences with them in the last month. I reached out and asked them…read morefor quotes for specific, well defined, repairs. They required that I bring in the car for their evaluation. Fortunately, a shop around the corner, K&G Auto provided a quote and did the repair and it turned out perfectly. I'm not even going to bother with Rockville Auto Clinic again. It seems like they want to get you in there without a quote so they can start work and charge what they want, after you are stuck there.

I needed tires asap. Of course there are many options in my area. However, my friend suggested that…read moreI go to Firestone, because of her great experience. I dont like cutting corners or saving a quick buck when it comes to my car. Firestone is known for having quality tires. Although the reviews looked mixed, I took a chance. I called as soon as they opened. I told them what I needed, although their online booking site, said no appts till Sunday. I was able to get in to replace my tires. ****Josue gave excellent customer service. Told me about my tires and how my flat happened, and explained about tire care etc. Their waiting room is comfy. I was out of there in under 2 hours. Shop area was clean and organized. I definitely recommend this place for your tire needs. Dont skimp on your car needs to save a quick buck, cuz in the long run it will cost you more. I highly recommend this place.

Laughably incompetent. They messed up the alignment worse than it was originally. Steering wheel…read morewas crooked, measurements were in the red on their own sheet. Mistakes happen, so I came back and asked to redo the alignment, showed them their own sheet and said the wheel was crooked after the alignment. They said (1) they don't do rear alignments on Toyotas (???), (2) the car has unspecified issues that don't allow it to be aligned, (3) they would need additional payment to do the steering wheel correction. When I pressed them on what the issues were, they refused to commit to anything. Nothing was written down. Truly baffling that these people are running a real shop. I asked to talk to the alignment tech and they said he can't speak English. So how can he understand anything? Is he just guessing? I'm willing to bet they don't have anyone trained and that they're just winging it on each alignment. I talked to Rose and Arbor (blond ponytail man). They kept pushing for more money, and they said I already got an alignment so I shouldn't be greedy. Very rude while I spoke very politely. I went to Midas down the street and they fixed it. No issues with the car were identified, perfect alignment, 45 minutes. The before measurements (after Firestone's alignment) were way off. Extremely unprofessional. Go here if you want your car to go 4 different directions while driving straight!

Gas pump overflowed, and the service attendant seemed like he didn't care. No apology. When asked…read morehe had nothing to clean up the big mess of gasoline all over. No water. No paper towel towels. Eventually, he gave out two paper towels for a big mess. Never going back.

IThey are very rude at this station. I would give them 0 stars if i could. I will never buy gas or…read morego there for any reason again

Stay far away. Went for State Safety Inspection. Car has received every recommended service work…read morefrom dealership since purchased Gili's came up with approx $3000 of work. I took the car to another auto repair shop that no longer does safety inspections and they went over the car and said none of the failings on the report needed to be corrected. at this time. Also Gillis charged a credit card fee without informing the customer which is unallowable Wish I had done more research prior to taking my car to their business.

I have been going to Gili's for many, many years. I have always received excellent service at a…read moregreat price. I trust them completely and will gladly continue to use them.