1. Jiffy Lube Multicare

    1. Jiffy Lube Multicare

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    Olney, MD

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    Jiffy Lube Multicare

    4.0 (17 reviews)
    Open 8:00 am - 5:00 pm
    Updated 1 week ago

    Services - Jiffy Lube Multicare

    Fuel system cleaning

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    9 months ago

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    Customer S.

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    9 months ago

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    Customer S.

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    2 years ago

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    11 months ago

    Had an oil change. Professional and Efficient service. Done in less than 15 minutes. Great service!

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    Customer S.

    Hi, Marc. Thank you so much for leaving us a stellar review!

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    1 year ago

    Sat and wait 15 mins. Then the tech pulled a car in ahead of me. Absolutely poor customer service.

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    Customer S.

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Customer service was excellent and always welcome. They are very quick. The manager always very personal and on point.

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    3 years ago

    Really fast service. Used a coupon and oil change was very competitive. I would highly recommend.

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    3 years ago

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    5 years ago

    The best customer service! I highly recommend their mechanic Nick, he took great care of my vehicle.

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    4 years ago

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    4 years ago

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    Ask the Community - Jiffy Lube Multicare

    Rockville Auto Clinic

    Rockville Auto Clinic

    4.8
    (140 reviews)

    My wife and I are seventy seven years old. We have "seen it all". RAC is by far the BEST…read moreautomotive facility we have ever used to service our cars, both high end and mid level vehicles. Jeff and Marcus are honest, professional and knowledgable about a wide range of automotive matters. When we take a car to RAC to be serviced, we know the work will be completed properly to maintain the car in top condition. We have never had to take a car back for a re-do Each visit, RAC does a full inspection of the vehicle and tells us what work is necessary and what issues need to be monitored for future consideration, They never recommend work which is not necessary at the time the vehicle is brought in for service. And although not required, the staff loves my wifes "goodie" package as extra compensation for a job well done!

    I made an account specifically to leave this review. Generally not a fan of this kind of thing, but…read moremy experience was very different than the reviews here. I came to the shop to diagnose an issue with my brakes (1) which was never resolved. Then (2) they left the car with a new issue, and refused to reimburse the cost of repairs. The folks are super nice over the phone. I was excited to finally try to locate a reliable shop that I could trust and consistently work with. Thursday 4/23 I dropped off my car with the request to try to diagnose a loud screeching and feeling of grittiness I felt when braking. These brakes and rotors were recently replaced, so I was concerned. I asked for the car back Tuesday or Wednesday the next week. Monday 4/27 Due to an unexpected work commitment, I had to pick up the car early. Jeff still took time to warm up the brakes and identified there was as issue, which we agreed would be identified by an hour of labor the next time, in which the shop would take apart the brakes to investigate. I greatly appreciated this. Thursday 5/7 Dropped off the car at night. No issues. The shop confirmed over the phone they could get this done by Friday evening. Friday 5/8 I get a call from a staff member saying that their tech had driven the car for 10 to 20 minutes, and heard and saw nothing. After calling back, I requested another individual drive the car longer to warm up the brakes. He confirmed he had done so, and saw no issue. That evening when I picked it up, I saw the shop had driven the car for a total of 1.4 miles - clearly someone here was dishonest. I also noticed the 'check tire pressure' light was on when I picked up the car, but thought nothing of it as when the tires are removed, this alarm has to be reset. Sunday 5/10 I check the tires early morning, and see one of my tires is flat. Not only had the shop lied about driving the car, they had clearly punctured a tire and left the mess for me to clean up. I was forced to cancel prior commitments on my end and pay out of pocket for this issue. Monday 5/11 I contact the shop expressing frustration about the issue, and ask them to reimburse the cost of the tire, a bare minimum courtesy, as this also had serious financial work implications outside of this issue. They tell me that "we never even took the tires off the vehicle to inspect the brakes". I'll allow you to make your own judgements. Have a good day.

    Prime Care Auto

    Prime Care Auto

    5.0
    (45 reviews)

    I had an amazing experience at Prime Care Auto. Both times I have brought my car, it has been ready…read moreprior to the estimated time. Siwan ensured to explain every step and why certain things were required/recommended. Additionally, he ensured to show me how the cost was calculated (we all know car repairs can be pricey but he also makes sure that you know where your money is going!) I even received videos explaining the work being done on my car as it was done. Finally, the waiting area was very well-designed and comfortable. These added details were the cherry on top of an already amazing experience! Honestly one of the best experiences I have had. I will definitely be taking my car back when additional services are needed!

    I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

    Jiffy Lube Multicare - oilchange - Updated July 2026

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