Service and care is always impeccable! From scheduling to exam to ordering /pickup. Top tier…read morealways

The staff are super courteous. The doctor is patient and explains what's going on with your eyes…read more Best of all they have a great selection of frames but didn't try to sell my family things we didn't need. I love them and I'm glad I switched!!

I came in today to get the prescription put in a pair of frames I ordered online with another…read morecompany. Maggie saw to me quickly. She was very nice, looked up my insurance information and was just very patient and accommodating. I didn't have my prescription printed so she suggested I fax it over. While there I downloaded a fax app and sent it right to her...she was impressed! Lol Maggie also provided suggestions about what would be most helpful while deciding on the types of lenses. She was very honest and provided her professional opinion. Overall, I would use Visionworks again... I can't wait to pick up my new glasses in a couple of weeks.

Terrible service. Took my order. Promised delivery 7-10 days. I followed up 3 weeks later. No…read moreone can tell me the status of my order. Left multiple messages for the sales rep and store manager to call me. No response after 5 days.

I had a great experience there today Yuteh was so helpful as thank you so much the service was fast…read moreand professional

The location was convenient, front desk staff was very nice, and doctor was pleasant. However the…read moreyoung man doing intake did not give me a choice whether to take eye photos. He simply told me I was responsible for the $39 fee. That is fraud since these photos are elective. Also, they do not give you an option of a puff of air to your eye for the eye pressure exam. They simply say they are going to tap your eyeball with their device. That is mid-evil!!!

7/27/21 So by the…read moretime I picked out my glasses last time and received them, I was so pleased with the overall experience that I scheduled an appointment for my mom to have her exam. I liked how safe the experience was and that is always something I'm thinking about for my Mom. I have to say I am more than pleased with how both Lynn and the technician took care of my Mom. They were caring and gentle. My Mom is not in the best of health and the technician was SO patient with her. There was some trouble with the machine so the appointment took a lot longer but the challenges were communicated throughout with apologies. The tech did a much better job with addressing the issues I had for the first appt. Its almost as if she read my review! I love the prescription sunglasses I picked out which didn't even take a full two weeks to come back. My regular glasses was the first time I got progressive lenses. After two weeks of wearing them and not adjusting, I brought them back today and Lynn was happy to make adjustments. I would encourage anyone who wants no fuss with personalized experience to get their eye exam and/or glasses or contacts to come here. No waiting in a room full of people. The selection of glasses is limited but just fine for my needs.

I got 2 pair of glasses from Kris and I am very pleased with the price, fit, and stellar services…read more Highly recommend!

I went to this store last week and I was being attended by a young man named Andy. I was looking…read morefor sunglasses, and he would not let me peacefully shop. He was invading my personal space and kept giving side eyes. He made me feel very uncomfortable and never asked if I need help. Very much an awkward encounter. And I love Oakley I am just going to stick to the store in the Outlets.

I had never stepped into the place at CM, but after a lot of researching... finally got to…read moreexperience the Oakley Vault the other day. Normally I am a $5 sunglasses-kinda-guy, but since I run and cycle now, I was looking for more performance gear to add to my growing gear addiction. Eye wear was next on my list. Armed with a 25% off friends and family coupon, I went in with the intention of getting some RadarLock eyewear... After about 30 minutes of the guy pulling out all the custom frame colors, lenses, and options I walked out with my official first pair of Oakleys. Very impressed with Ted's knowledge of the product, the various specific use of the lenses (low-light, etc)... In the end, my head was swimming with choices, but I feel like I made the right one. I didn't really look at the other products in the store, but I will have to agree that most of the $$ in the store are on the high side. I am hoping these will last me a long long time and I don't scratch them or get them stolen. I pretty much came into the store with a purpose to buy these glasses that I had been ogling since the London Olympics, but the other staff members were super friendly and greeted me right when I walked in. Ted was actually the guy that approached me and asked me if I needed help. Would I ever spend another $300 on a pair of sunglasses? Probably not... I will be wearing these things at my funeral.

The customer service I received at the kiosk was not ideal, but when a representative saw my review…read moreonline he immediately contacted me to correct everything! After a brief discussion, I received a replacement pair of shades and assurance that the initial service I received was not a reflection of the company.

Purchased a new pair of Maui Jims thinking I was getting a new pair of sunglasses but actually the…read morearm piece had been broken before and apparently glued. I should have known something wasn't right when they didn't have the actual box for my glasses at time of purchase. Next time I will order them directly from Maui. I guess "outlet store" means used store!

Had a great experience when I went to Invision Family Eyecare. A great staff who were so…read moreaccommodating and answered all my questions. I had several tests done. Not all were covered by my insurance but they were upfront and told me the charge before performing. I also got assistance in picking out my frames - thank goodness because I would have never been able to find the pair I purchased. I will continue to go to Invision Family Eyecare and I recommend you give them a try

Submitted a appointment request form on the website never heard anything back from them…read more Disappointing that the customer service is that poor in the area of just setting up an appointment.

Dr. Hobbs is incredible! I've never had a physician take the care that he took to answer my…read morequestions and to explain what was happening during my daughters eye exams. Beyond him being knowledgeable and thorough, Dr. Hobbs was eager to help me understand and provide education. It was easy to see that he's a physician who's passionate about eye care, and genuinely loves what he does.

This has been one headache after another! They have so obviously been completely adamant about…read moregetting everyone in our family into the most expensive & unnecessary contacts possible even to the detriment of my husband & daughter. They have expressed over & over how uncomfortable & less effective these extremely expensive contacts are but the Dr Reece refused to listen. My husband did finally get through to Dr Reece in person after months of "trying" them & proving to him that he preferred the others. However Dr Reece then refused to give him the written prescription for what they decided on when we decided to purchase elsewhere. My husband & daughter both took weeks, multiple calls, & multiple in person visits to get their prescriptions from the office & when my husband finally got his it was for the contacts that he had actually fought so hard to avoid. Therefore he had to go back two more times to get the correct prescription. Due to frequent insurance changes we have been to many different eye doctors. They have both been in contacts since childhood. We have never had any issues like this! They have always had success in contacts with no complications at all. There was no reason for any of this. Obviously patient care & quality eye care are not the priority here!!

Have been going here for two years. This year I've had some issues with one of my eyes not…read moreadjusting to the contacts ordered for me. I ended up having to go back for 2 additional appointments, the staff was very courteous and quickly fit me into their schedule. Dr. Joyce is genuinely a wonderful person and cares about ensuring the right prescription and products are ordered for her patients. Highly recommend this as your new eye doctor!

Excellent practice. Love Dr Adeleke. I got a quick appointment for an eye scratch when my regular…read morepractice couldn't accommodate me. All the staff is knowledgeable and patient. They helped me transition from glasses to contacts after all these years and were patient with getting me different trials. I highly recommend the practice!