Just had Lasik done yesterday and feeling amazing!…read more From my first call to Providence eye until now, I have felt cared for and well informed every step of the way. Every staff member at Providence eye is genuinely warm and caring but most importantly knowledgeable. The communication between staff members is fantastic-making the patient experience much easier. I felt so comfortable knowing that everyone was on the same page. Despite the fairly simple pre and post op instructions they were repeated to me just the right amount of times, in writing and in person. I was made to feel completely comfortable to ask any questions at all! Dr. Mozayeni was friendly, warm, informative, very detail oriented and thorough. He didn't try to sell me on Lasik, but rather educated me and was informative about my options. During the actual procedure, I thought I would be very nervous, but with Dr. Mozayeni and is fabulous tech Sara by my side, I was surprisingly comfortable and confident. When I left the office, I truly felt that Dr. Mozayeni and his staff were as happy for me and my new vision as I was! Thank you Providence eye for this wonderful experience. You're getting all my Lasik referrals!!

Great experience getting EVO ICL here. Got me in quickly for a consultation and got my procedure…read moredone the same month! Great customer service from all staff!

Everyone was friendly and very helpful! Procedure is straightforward and effective, no worries at…read moreall.

I had a great experience with The LASIK Vision Institute. The team gave me several correction…read moreoptions and the pros and cons of each. They also provided contacts so that I had time tj simulate the correction I wanted. I would highly recommend!

Your response was just a generic template that doesn't reflect what actually happened…read more Over just 2.5 months, my prescription was changed three times and the glasses were remade four separate times. Despite all of this, I never received a usable pair of glasses. Suggesting that I "reach out" again ignores the fact that I already did that multiple times. At this point, the only reasonable solution is a full refund so I can return to VSP and have the prescription and glasses made correctly elsewhere. I'm posting this update so future patients understand the full context, because a generic template response doesn't match the seriousness of the experience.

From start to finish, excellent! Very knowledgable, patient and did I mention my new eye wear?…read more Amazing!!!

They have the worst phone system. I just wanted to make an appointment but you have to go through a…read morelong list of choices and then a long wait on the phone. I gave up and decided to go elsewhere. If a company can't answer their phone, then I'll go somewhere else.

Horrible business. Dr Stein and his group havezero consideration for your time. Sat an hour and…read moreleft after waiting 6 months for an appointment to get in. They should be ashamed.

Such an amazing experience. Best people there. Everyone is so welcoming and polite.!!!!read more

Worse experience ever. Ended up with a stye in each eye. They Billed the wrong insurance. The…read moreprescription was incorrect. The staff and Doctor extremely unfriendly and rude. Will never go back. Have reported them to the board and my insurance companies. Please protect yourself and find another eye center.

LIFETIME "WARRANTY" IS A COMPLETE LIE!…read more I had Lasik at a TLC Eye Center a few years ago and was given paperwork that assured that the huge fee paid included a "lifetime warranty good at any TLC Laser Eye Center in the country" as long as I kept up the yearly eye appointments. Each year, my TLC-network optometrists have assured me that is still an option for me (3 optometrists in 3 locations) and that I can just go to the Greensboro location now. I call to schedule the consult for the revision the optometrist recommended--that she told me I was eligible for under the warranty--and they tell me I have to be entered as a "new patient" and RE-PAY all the VERY HEFTY FEES because the location I was at originally closed and they refuse to honor the warranty. I got Lasik so I wouldn't have to wear glasses and pay for contacts, and two years out, I'm back wearing both and they absolutely REFUSE to even consider honoring the warranty.

BUYER BEWARE: The total price of surgery is $4,890, I asked for and got a $1,000 discount. The…read moreprescriptions needed for surgery are $500 EXTRA. Ask for generics, TLC will not suggest this. Your insurance may or may not cover these prescriptions.

Not too bad. The lab did break my daughter's glasses. Some employees are nice and some are a little…read moredistracted. Dr Phebus is nice.

Took 6 weeks or more to get my glasses and had them not even 2 months and they started falling…read moreapart. Took them back and now they have to order me a new pair.

Very friendly staff and Dr Bunich performed a thorough exam and explained everything very well.read more

The staff were all amazing. The nurses were all very kind and attentive and listened to all my…read moreconcerns while setting up my appointment and before meeting the doctor. By far the best doctor I've ever talked to, he was very attentive and validating of my concerns. He was very in-depth with every aspect of my eye injury care and preventative care, and eased my anxiety about it. I will absolutely come back!! I do not regret taking the chance to try this place. Thank you guys!!! :))

Dr James is fantastic and it's a shame he is supported by the group up front who seem not to care…read moreabout patients, have absolutely no manners and seem incapable of a polite demeanor. About to find a new doctor.

Terrible customer service. It's impossible to talk to a human. All the phone numbers send you to…read morevoicemail and no one ever calls you back. I ordered contact lenses 3 weeks ago and have not received them; nor can I inquire about them because no one will answer my calls. I have used the Providence Rd and Pineville locations. Both have been disappointing.

Service and care is always impeccable! From scheduling to exam to ordering /pickup. Top tier…read morealways

The staff are super courteous. The doctor is patient and explains what's going on with your eyes…read more Best of all they have a great selection of frames but didn't try to sell my family things we didn't need. I love them and I'm glad I switched!!