Great experience getting EVO ICL here. Got me in quickly for a consultation and got my procedure…read moredone the same month! Great customer service from all staff!

I highly recommend Providence Eye & Laser Specialist to everyone…read more The facility is very clean. The staff is wonderful and Dr. Nunnery is honest and a true professional that cares about the patients well being. I will be back each year moving forward. Thank you!

Everyone was friendly and very helpful! Procedure is straightforward and effective, no worries at…read moreall.

I had a great experience with The LASIK Vision Institute. The team gave me several correction…read moreoptions and the pros and cons of each. They also provided contacts so that I had time tj simulate the correction I wanted. I would highly recommend!

Your response was just a generic template that doesn't reflect what actually happened…read more Over just 2.5 months, my prescription was changed three times and the glasses were remade four separate times. Despite all of this, I never received a usable pair of glasses. Suggesting that I "reach out" again ignores the fact that I already did that multiple times. At this point, the only reasonable solution is a full refund so I can return to VSP and have the prescription and glasses made correctly elsewhere. I'm posting this update so future patients understand the full context, because a generic template response doesn't match the seriousness of the experience.

From start to finish, excellent! Very knowledgable, patient and did I mention my new eye wear?…read more Amazing!!!

They have the worst phone system. I just wanted to make an appointment but you have to go through a…read morelong list of choices and then a long wait on the phone. I gave up and decided to go elsewhere. If a company can't answer their phone, then I'll go somewhere else.

Horrible business. Dr Stein and his group havezero consideration for your time. Sat an hour and…read moreleft after waiting 6 months for an appointment to get in. They should be ashamed.

Such an amazing experience. Best people there. Everyone is so welcoming and polite.!!!!read more

Worse experience ever. Ended up with a stye in each eye. They Billed the wrong insurance. The…read moreprescription was incorrect. The staff and Doctor extremely unfriendly and rude. Will never go back. Have reported them to the board and my insurance companies. Please protect yourself and find another eye center.

LIFETIME "WARRANTY" IS A COMPLETE LIE!…read more I had Lasik at a TLC Eye Center a few years ago and was given paperwork that assured that the huge fee paid included a "lifetime warranty good at any TLC Laser Eye Center in the country" as long as I kept up the yearly eye appointments. Each year, my TLC-network optometrists have assured me that is still an option for me (3 optometrists in 3 locations) and that I can just go to the Greensboro location now. I call to schedule the consult for the revision the optometrist recommended--that she told me I was eligible for under the warranty--and they tell me I have to be entered as a "new patient" and RE-PAY all the VERY HEFTY FEES because the location I was at originally closed and they refuse to honor the warranty. I got Lasik so I wouldn't have to wear glasses and pay for contacts, and two years out, I'm back wearing both and they absolutely REFUSE to even consider honoring the warranty.

BUYER BEWARE: The total price of surgery is $4,890, I asked for and got a $1,000 discount. The…read moreprescriptions needed for surgery are $500 EXTRA. Ask for generics, TLC will not suggest this. Your insurance may or may not cover these prescriptions.

Not too bad. The lab did break my daughter's glasses. Some employees are nice and some are a little…read moredistracted. Dr Phebus is nice.

Took 6 weeks or more to get my glasses and had them not even 2 months and they started falling…read moreapart. Took them back and now they have to order me a new pair.

Very friendly staff and Dr Bunich performed a thorough exam and explained everything very well.read more

The staff were all amazing. The nurses were all very kind and attentive and listened to all my…read moreconcerns while setting up my appointment and before meeting the doctor. By far the best doctor I've ever talked to, he was very attentive and validating of my concerns. He was very in-depth with every aspect of my eye injury care and preventative care, and eased my anxiety about it. I will absolutely come back!! I do not regret taking the chance to try this place. Thank you guys!!! :))

What awful customer service. I twice tried to chat on their website to schedule an appointment and…read moreno one responded either time. When I called I was put on hold for a long time and ultimately chose the option requesting a call back. It took hours to receive that call. That employee forwarded me to another employee where I had to leave another message which took hours for a call back. The first available appointment for a (short) consultation is 15 weeks out. What a joke. They must not need my business.

Dr James is fantastic and it's a shame he is supported by the group up front who seem not to care…read moreabout patients, have absolutely no manners and seem incapable of a polite demeanor. About to find a new doctor.

Service and care is always impeccable! From scheduling to exam to ordering /pickup. Top tier…read morealways

The staff are super courteous. The doctor is patient and explains what's going on with your eyes…read more Best of all they have a great selection of frames but didn't try to sell my family things we didn't need. I love them and I'm glad I switched!!