I went in for my first appointment just for a routine eye exam. I found everyone at the front desk…read morevery easy to schedule with and Dr. McMahon very thorough and knowledgeable during the exam. I was very happy to find a new optometrist and didn't anticipate returning for a second visit so quickly. Within a few days of my appointment I got something in my eye when walking outside in the wind. I finally called several days later when it became even more irritated and they worked me in the same day. Dr. McMahon found a grain of sand had stuck itself to my eye and said next time to not hesitate calling to come in for a check. It was such a relief to get it out and they were so awesome to get me scheduled same day to come in when I called. My daughter needs a new optometrist and I know who I'll be sending her to! I highly recommend Dr. McMahon and appreciate how considerate and professional both she and her practice is.

I will start out by saying that the physicians at this practice were stellar and this review is…read morespecific to my first hand experience with the office staff that manage the front desk. I was a patient at this practice for a few years and typically just scheduled annual appointments. That process went mostly smooth but if you have any question whatsoever it requires multiple steps of escalation and the staff are clearly annoyed and not properly trained. On one occasion I had an eye related emergency and the staff offered no emergency appointment or guidance for alternative treatment centers. That lack of assistance/guidance resulted in a $100 emergency room visit. The first question the ER asked me was why didn't your Optometrists schedule you for a sick visit? The last straw for me was when the front desk staff recently tried to cancel an existing annual appointment due to a VSP benefit being exhausted for the calendar year. The staff at no point asked if I had a secondary vision benefit (which I did) or if I still would like to keep the existing appointment with the understanding that the appointment fee would be an out of pocket expense. When I expressed to the staff that the customer service at this office is significantly lacking and that I would not be a returning patient the receptionist audibly sighed and said, " Yeah...ok" So for the above mentioned reasons I would no longer recommend this practice to others in my community.

Great experience at College Hill Eye and Optical today. I wasn't sure what to expect for my first…read moreever eye exam, but the staff was attentive and made me feel comfortable right away. Scheduling online was quick and easy, as was the check-in and appointment. Dr. Isik was a great mix of knowledgeable and approachable. Glasses selection was impressive too! Will be back for my regular eye exams.

I had a wonderful experience with College Hill Eye & Optical. Front desk staff was friendly and…read moreattentive, and the optician was knowledgable, friendly, and fixed my loose glasses (even though I did not buy them through College Hill Eye & Optical). Dr. Isik was efficient yet thorough and very approachable. While I didn't purchase new frames, they have a big selection of premium/luxe options. Definitely recommend this practice for anyone needing a new eye doctor.

My partner needed an eye exam and new frames, so we headed over to Bling at Chapel View. The space…read moreis small but don't let that fool you; it's bright, modern, and well laid out, with a solid mix of accessible options alongside some designer names like Chanel, Dior, Cartier, Bvlgari, Prada, and more, all packed into a boutique that feels a lot bigger than it actually is. My partner said the exam was thorough and her new prescription is spot on, so I'll leave it at that. What I can speak to is the frame selection experience, and for that, Calin was genuinely great to work with. He paid attention, noticed which frame colors worked with my partner's skin tone, commented on how different shapes sat with her face, and made the whole process feel personal rather than transactional. She ended up walking out with two pairs, which honestly says it all. It's a family-run business, and that comes through in how they treat you. No pressure, just good people who clearly know their product. If you need glasses in Rhode Island, this is the place.

Excellent eye doctor! She is professional and conversational and does a very comprehensive eye…read moreexam. Selection of frames is good and a range of prices.

I have been seeing several doctors first with dr diamanté and then dr head and my first visit was…read moregood and since then it has been terrible. They gave me prescriptions for an eye condition that seriously needs to be treated or I would lose eye sight and yet they never bother to work with the insurance to obtain approval for that drug forcing me to see another doctor so I can get treated. Last time they gave me a new prescription (I have stigmatism) that I could not wear. When I look at a square object it becomes so distorted that it is almost a diamond. I brought the glasses back and talk to the manager and they could not do anything. The facility is nice and that's probably the only good thing about it

I came in today to pick up a pair of sunglasses I won from an Instagram contest. I thought Id be…read morewalking in and they would hand me a pair. What a surprise when they took my name and told me someone would be with me. I was called shortly after I sat down and to my delight 3 boxes were brought out! I had my pick of any pair I wanted! Will be definitely changing eye drs-a far cry from the Lens crafters I go to know!

I have been going to Envisions for many years and recently in April 2026. Anyway, picked up my…read moreglasses and after 2 days I couldn't wear them since they hurt around my ears. I called and came in to see Michelle who was very helpful by fitting another frame to my face. I am waiting to pick up my new more comfortable glasses. :) Thank you, Michelle

I have been a patient there for many years and always leave there knowing I have received the best…read morecare. Dr. Swenson is a caring professional who addresses any concerns you have. She's professional and communicates in a personable way letting you know your care is priority.

I've been receiving eye care from Vision Associates for years now and have always had a great…read moreexperience with the doctors, opticians, and office staff. During my recent visit there was a bonus: an optician I hadn't worked with before provided me with the best assistance I've ever had selecting my new frames. And we're talking about a lot of opticians and a lot of frames! This young man was able to articulate clearly why certain frames were more flattering so I could make my selection with confidence. Thank you, Yorkie!

Ive been a patient here for over 11 years, and im very disappointed to have to resort to this. I…read moreused to love this place and always had a very helpful doctor. Lately however, its seem like nothing but problems. The final straw was my recent visit. I had a follow up appointment which was good. The problem was with the optical department. After my appointment, I asked if I could have my glasses adjusted because they kept sliding down my nose. Without a word the woman took my glasses to the back and adjusted them. After getting them back and trying them on, they were now snug but I noticed a bit of a pinch on the bridge of my nose. Take off the glass to look and theres now a fairly large crack on my frames that sit on the bridge of my nose. I pointed out the crack and was told that it was "normal". When I tried to say it they were cra ked before hand I was told "it must have been there before" followed by "I only adjusted the legs". I genuinely could not handle the stress and left. Once I was sitting in my car I could see that the frames had been twisted, the lenses were no longer flat across. The bottom of the right lens was now sitting on my cheek and the top of the left lens was contacting my eyebrow, not something I immediately picked up on as I was focused on them not sliding down my face. Considering I had been up for 16 hours by this point, I figured I might be okay for a couple weeks until I saw my eye doctor again. All week I dealt with the pinching on my nose. After a couples days I found that they were cutting into my skin. Once I realized they were cutting my face, I was going ti call the office, explain whats happening, and hopefully get things taken care of. I didnt get the chance before they completely broke in half, in front of my orthodontic surgeon. If it wasnt for my prescription safety glasses, I would have been stranded at the doctor's office because I would not have been able to drive home. I proceeded to call the office and explain everything. There was a pause and girl came back and told me she spoke to the woman in optical and that she warned me about what would happen if they adjusted me glases. I told her that was not was happened, I wasnt told a thing. I asked what can be done about this and was asked if I could come in. Once I was there I was told to head over to the optical department to see what they could do. Same woman that cracked my glasses was going to help me chose a new pair. When I explained that I wasn't going to pay for their mistake, she said that there was nothing they could do and that I have great insurance. (Even if i used my insurance I would have to pay for new glasses). I explained again, that I was not going to pay for their mistake, and once again she tried to back pedal by saying that she told me about what would happen if they adjusted my glasses and that it was policy. Again I told her, you did not say anything when I came in and reiterated exactly what happened that day when I did come in. Spoke to the front desk again and requested to speak to my Doctor. He wasnt in, so I requested that they call me the next day. Next day has come and gone and still no call. I honestly cant believe how bad this office has gotten in the last couple years and that they wouldn't make right on there mistake to keep a patient.

I am very particular about my glasses. If I need to wear glasses, they need to make a statement…read more Shalamar has the most beautiful selection of frames anyone could imagine. Not only are the frames gorgeous, but, more importantly, the lenses are exceptional. The service is by far the best. Professional, , courteous, and truthful describes the staff. Bar none Shalamar is the very best in the state. If you need glasses, this is where you should go. They are a 10 out of 10.

So, I made an appointment for an eye exam as I needed contact lenses and glasses and was way…read moreoverdue for an exam. The price for the exam was $65 which seemed reasonable compared with $125 at an place closer to my apartment. I showed up for the first appointment and while Kim, the receptionist, was nice enough, she claimed she had left me a message saying my appointment was delayed and I wouldn't be seen for another 3 hours. I don't drive (am disabled after a broken neck and multiple TBI's) so I didn't really have a choice; I opted to wait the 3 hours till the doctor would see me. This was the first time I've ever had a contact lens fitting where the doctor used his own, unwashed hands to put the contacts in my eyes. A week or so later, during this trial period of testing the lenses, I developed a discharge from my right eye and the lens itself was likely defective as it kept popping out of my eye. I called to make another appointment and explained the issue with the lens popping out. The doctor and his son (I'm guessing they are related somehow) didn't seem too happy to give me another pair of lenses to try out. It's like jeeze, you guys aren't paying for the lenses, what's the beef? Oh and then I was shamed for having Medicaid. They apparently saw me as some kind of "free loader" and treated me rudely. My case worker was with me for the second appointment and we both looked at each other like is this really happening? Are we really being treated like this? The doctor made a particularly rude comment to my case worker and then plainly ignored her when she asked him a question. He muttered some off color joke under his breath - it was super uncomfortable. The really fun part was when I went to choose a pair of glasses from the Medicaid section of available frames. I prefer to have larger lenses/frames as they help me see much better. I picked out the biggest frames in the Medicaid selection and boy, the man who "helped" me was not pleased at all. Again, these are glasses for me, not this dude. Why was he so upset I chose glasses which were covered by Medicaid and available in the section of their store FOR MEDICAID GLASSES. This guy kept telling me, or trying to tell me, there was no way they could put lenses in the frames I had chosen, and seemed appalled overall by my selection and persistence. He then tried to charge me an additional $40 bucks (talked down from his original pitch of $60) to put lenses in the frames. Dude, the glasses are covered by Medicaid, you can't charge people for glasses that are covered by this plan. Ugh. When I went back for the last time to get the new trial lenses and get a copy of my prescription, the Medicaid nazi was again seemingly appalled by my presence. How dare I have an eye exam, a trial pair of lenses and a pair of glasses covered by Medicaid? When I asked for a copy of my prescription, he struggled to use the printer/copier, I assume it hadn't been used for a long time and/or the guy just didn't know what he was doing or how to operate the machine. He begrudgingly gave me my prescription, though of course the doctor failed to indicate which eye had whatever number the prescription is. Really not looking forward to calling for clarification but oh well, looks like I'll have to. I obviously won't be going back to Shalmar for further eye exams, and can't recommend this place to others. It's unfortunate as they do have a nice selection of eyewear but meh, you can find great glasses elsewhere and be treated with respect, regardless of what insurance you have. One and only star goes to Kim, for at least attempting to be pleasant. I can't imagine having to work in such a small space with that doctor and his rude son. She's probably seen a lot.

Chris is my guy. Without Chris and Steve I would still have only one pair of glasses at a time,…read morebut their knowledge and pricing has me over the top with glasses

Love it here. Chris is Amazing very helpful and knowledgeable! Once you tell him what you like he…read moregoes above and beyond to help you find what you love. I have two Chanel glasses and one Versace sunglasses. They were ready quick and it was a easy pick up.