1. EYMA Salon and Spa

    1. EYMA Salon and Spa

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    Bethesda, MD

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    EYMA Salon and Spa

    3.8 (73 reviews)
    Closed 9:00 am - 6:00 pm

    Services - EYMA Salon and Spa

    Applying hair extensions

    Bridal hair services

    EYMA Salon and Spa Photos

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    I was forced to pay over$160 for this. Any self respecting stylist would be ashamed to charge for work like that.
    Agnieszka S.

    Disaster! Please read!!!!!!!! I wish I read and took seriously some of the reviews below, I would have avoided the embarrassment I experienced today. I decided to get my hair colored today and my regular spot was closed ( Sunday) so I decided to go here. I called and asked about the cost for color and was quoted $70. I said deal, I'm on my way. As I sat down in the chair and the stylist struggled to explain to me what she was going to do I got a gut feeling that I should just walk out, instead of listening,and against my better judgment I stayed. We decided to do OMBRÉ. I told her I didn't want to go to light and she agreed While waiting for my color I noticed the receptionist walked out on a smoke break, I know this because she paraded with a cigarette in her mouth through the salon. So distasteful ! I don't care that she smokes but I don't want to see the cig in your mouth while you're inside. The stylist seemed like she didn't know what she was doing. Her hands shook and it made me feel uncomfortable. But at that point it was too late. After my color was done she put a toner on my dyed hair as well as my natural hair which lightened my natural color. I asked her about it and she said it was fine and that my natural color won't be affected. After a wash it was clear that the hair changed color ( I have med brown natural hair) now it was dark blonde. She still denied it and said it was just the light that made it seem that way and I should wait till she blow dries it. Fine. She dried my hair and I thought I was going to cry. My hair did change color, and the ends were bleach blonde!!!!but the worst part was that I had a STRAIGHT line in the back. I told her about the line and she denied it AGAIN, and claimed there was no line. We went back and forth and only after I started to lose my cool she admitted to the line and said that she will fix it by putting some highlights. At that point I didn't care what she was going to do I just didn't want to walk out with a straight line. She did my highlights and it didn't help at all. She created another straight line on top of my head now. She said that she will FIX IT AGAIN but I have to come back another day. By then it was 3:00pm ( I got there at 11am) and I was over this whole experience, I said I'm ok and decided to leave. At checkout the receptionist informed me that I should pay $165.00 and not the original $70 I was quoted. I asked for a manager and she said she was it (Mellissa-the smoker) I asked if she is really going to charge me $165 for this disaster on my head and she said yes.Maybe they should have let me know the cost before she started this whole fiasco. I would have definitely not agreed to it. Not because I mind paying but because I had a bad feeling about that place and it would be a reason for me to leave and avoid all of this. In the end I'm stuck with the most horrific ombré ( actually u can't even call it that) and I have to go to my regular stylist and try to salvage this. I am going to contact the owner and see if there is something he can do to rectify this for me, and will be updating this review. You will be better off letting a 5 year old doing your hair than waste money here. Do NOT GO HERE unless you like looking like a joke. Update : I got in touch with the other manager Lisa ( much more professional than the one I encountered during my first visit) and she offered for me to come in and get my hair fixed by Gloria. I went today and got a great color, she pretty much gave me the ombré I originally wanted. I am changing my star rating from 1 to 3 because I feel like they really fixed this for me. If you're going to go there ask for GLoria only!!!! Do not trust Jackie to do your hair.

    Hair previously from ANOTHER salon, NOT eyma...what a difference

    This was the absolute worst experience at a salon that I've ever had, ever. I only made an appointment here cause my usual place was still closed. Got a "bayalage" with Evelyn who was getting her own hair done as she was attempting to do mine AND another client (I cant even begin on how unprofessional this was). This wasn't even the worst part though cause the bleach was left on my hair so long that it caused chemical burn and I have chunks of hair missing that will take months and months to grow out. AND the horror continues...the shampoo lady went to brush my chemically burnt and wet hair and it was in such bad shape that more chunks came out. The roots weren't even touched and my hair is in such bad shape that unfortunately there is nothing that can be done but cut it and baby it until it grows some. I'm including some pictures and also one with my face blurred out of what my hair usually looks like at my usual salon so you can see the difference. And all this horror for the low low price (sarcasm here) of $385 which I was never told! No receipt, no breakdown, nothing. Please do yourself a huge favor and avoid at all costs. Nothing, NOTHING this place could offer to make this better would even come close to making it better

    The hair I wanted.
    Alexis C.

    Let me start with saying that I need color correction because of this salon, so you know why you should read further. When I went to this salon I had dark brown virgin hair and wanted to get a light purple (lavender) partial balayage on the ends of my hair. My stylist was Mahshid. I showed her a picture of what I wanted that demonstrated a partial lavender balayage. She said she could do this and proceeded to cut my hair and dye it. When she was done, I could barely see a difference once I saw it in the sunlight. My hair was globally a dark plum color. It was as if she had not lightened my hair at all, and it certainly was not balayage. So, I explained to the hairstylist politely that I wanted the purple to be lighter and more visible like the photo I showed her. As they should, the salon let me come back for another free appointment to fix my hair and give me the style I wanted. I went back and had the "balayage" redone. When the hairstylist was done, my hair was a little closer to what I wanted, but still wrong. My hair was dark violet ombre, not lavender balayage. This means that they weren't purple highlights that blended softly into brown as you go up the hair; instead, 100% of my hair tips were dark violet that blended into brown. It has been 3 months since this happened and I have now become more educated about how hair color works. I am now seeing a very experienced hair stylist who is just starting her own business. Today I had her start to bleach my hair so I could get opal hair (a light blond color mixed with fun pastel colors). It was today, when she went to bleach my hair, that she found out that the stylist before me (from this salon) had used permanent color to lighten my hair. To both my surprise and the surprise of my new hairstylist, my hair turned orange during the bleaching process and that is how we found out. Using permanent dye to lighten your hair should NEVER be done--permanent color alters the way your hair reacts to bleach and other chemicals used to change your hair color, making it extremely difficult to change your hair color again. The EYMA stylist should have AT LEAST warned me that changing my hair color again would be an ordeal if we proceeded. In general, our communication often left me confused and I had to keep asking her questions so I couId understand what she was doing and this is one of the main reasons I never returned to this salon. I will now have to spend an extra $200 getting color correction so that I can get the new hair that I want (I am lucky that my new stylist is giving me a $150 discount on the correction because she feels bad for me).

    Cut, color, & highlights done by Jackie on 10/9/16.
    Gina B.

    I stumbled onto EYMA on a Sunday because my previous stylist moved out of the area and her salon didn't have anybody that could take me. I called a few salons and when I said I had very thick and curly hair, everybody said, maybe not here. When I called EYMA, the receptionist said, come on in. So within the hour, I was there and Jackie was amazing from the first moment I met her. She was so patient and wasn't at all intimidated by my thick and curly hair. She knew the perfect way to cover my gray and add highlights.I would recommend Jackie Paez for any kind of hair style/service that you need. Go see her now!

    Cut and highlights from Jackie!

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    6 months ago

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    12 years ago

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    5 years ago

    I love getting balayage at Eyma! Evelin does an incredible job and I always leave feeling amazing. Would highly recommend!

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    6 years ago

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    10 years ago

    Business owner information

    Photo of Eyal U.

    Eyal U.

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    10 years ago

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    17 years ago

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    9 years ago

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    13 years ago

    I followed Kathy back to here and she and the Salon never disappoints. They have always been prompt, on time, and courteous.

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    14 years ago

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    Review Highlights - EYMA Salon and Spa

    Jackie Paez is my stylist and she listens to what I would like and has gotten it right each time.

    Mentioned in 11 reviews

    Read more highlights

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    It's that time!! Sugaring
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    Entrance

    EYMA Salon and Spa - hair - Updated July 2026

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