I've been a loyal customer of Morris Park Dental for years. I've spent a significant amount of…read moremoney there, from routine check-ups to cosmetic procedures. I've been an advocate for the office in the Morris Park area, referring clients to them. However, I've been shocked by the drastic changes that have taken place over the years. Back then, the staff was incredibly friendly and supportive. They would work with you and follow up with you regularly. But now, things are different. I've faced financial hardship and can't afford certain procedures right now. However, they've implemented a new fee policy that charges $50 per cancellation if you don't show up or call within 24 to 48 hours. I've accrued three cancellations, not because I didn't show up, but because I called to cancel short-noticed due to a family emergency. I explained my hardship and the financial struggles my family is facing, especially my daughter who has autism. But no one ever got back to me regarding the fees. The balance is still on my account. To make matters worse, I recently had an Invisalign treatment that turned out to be a complete waste of money. My impression wasn't done correctly, and I don't believe this procedure should have been done on me in the first place. I initially asked for metal braces, but that was a mistake. I've also had several root canals, including a bridge, post, and crowns. And guess what? They're telling me I need another root canal in the same tooth that already had one done. It's ridiculous! They don't seem to care about my well-being or my smile. The office is always packed with people, and the staff is constantly changing. It's hard to build a relationship with anyone there. They're all just focused on making money, not on helping patients. Let's fast forward to July 22, 2025. My bridge came out and needed to be cemented back in place. Instead of doing a permanent cement, they informed me that I needed a whole new bridge and temporarily cemented it down. I went to the front desk and was told that I needed to pay $5,600 for this new procedure. Unfortunately, I cannot afford the required procedure at this time. They also mentioned that there was still a $150 charge on my account for not canceling my appointment within 24 to 48 hours. Now, here's where things get intentional and unprofessional. On July 23, 2025, I called to make an appointment to have my bridge permanently cemented down, as I mentioned earlier, because I couldn't afford the requested procedure at the moment. I spoke with someone in the morning and inquired about the cost. They advised me to call at 12 p.m. to speak with the billing manager. I called, but I received no answer several times. I asked my sister to call on her phone to see if they would pick up, and they did. I received a bill in the mail for a forwarding balance that I don't understand, along with other charges. On August 6, 2025, I called the office manager again to speak with them. I was told that I had to call back at 12 p.m. I tried calling at 1 p.m., 2 p.m., and 3 p.m., but I kept getting no answer. I just finished calling at 3:47 p.m. when someone picked up and told me that the office manager was not in. This is not how you treat a patient. I have never been disrespectful or rude to anyone in this establishment. I have been a loyal customer for the past 10 years, trusting their treatment plans and believing that they were doing the right things by me. However, instead, I have been left without help or a solution due to me not having the money at this time and I am being dismissed by the staff and doctors intentionally.

My experience at Morris Park Dental was amazing. When I first walked in, I was greeted by Tabita,…read morethen Amelia (Boss Lady) did my X-Rays she was incredibly friendly. Dr. Elias was Great he fixed my molar within a 1hr he was so gentle for someone who hates dental clinics lol. Angela was so professional she explained everything that should be expected on my next procedure. Overall experience was outstanding

You need to come to see Dr. Prakash. Hands down, best dentist ever. She is so calm, with a light…read moretouch. She explains everything in a way that you can understand and makes you want to do more about the health of your teeth and gums. Most importantly, she is honest and does amazing work! This comes from someone that truly doesn't like going to the dentist (but I guess who does?) But Dr. Prakash makes the experience fun and painless. She's amazing and I highly recommend her to everyone I know!

I was a bit nervous and afraid of changing my dentist after 4 loyal years! Nonetheless, I had to! I…read moreread the reviews before scheduling and appt and was at ease to see this place was loved and favored amongst the Yelp community. I was greeted by two lovely receptionist who engaged in a conversation with me about nail care. I'm use to a receptionist just saying hi and please take a seat, not here they were friendly and engaging with the patients.

Dr. Koshy is terrific and his office is very well run. Parking is easy too. I've seen him twice so…read morefar and will continue to do so.

I've been going to Dr. Koshy for over 10 years now. I've had my share of dentists who made me hate…read moregoing to the Dentist. Ever since I started going to Eden Dental that all changed. Dr. Koshy is very thorough while examining my teeth and comes up with a plan each visit if there is anything I need to get done. He and the staff are very friendly as well. There's always follow ups and reminders for annual cleanings as well. I've gotten various procedures done like root canals, porcelain crowns, fillings, teeth whitening and cleanings. Through out everything I've never felt any pain or discomfort. I've been extremely pleased with the results I've gotten as well. The office is beautiful as well. It's very clean and modern. All the rooms have TV's and magazines for the patients. If you are looking for a great dentist look no further to Dr. Koshy at Eden Dental.

The dentist is so nice and his work is really good. The office is also quick and clean. Highly…read morerecommend.

This dentist does have poor reviews due to the intake process and the receptionist. They treat…read morepeople like they are going to run away and not pay. They are not clear with the expectations regarding paid services , what's covered by insurance and what isn't. On the phone the receptionist handles you as if they really don't want you to come in for a visit. Overall care respect and attention is not here at this dentist. He needs to deal with his dysfunctional intake process. As for POC #BLM they don't welcome us here. They definitely have a vetting process. And I am not letting them get away with the excuses because they waited until I traveled for the visit to inforce the idea that I have to pay for services when I came for services that are cosmetic and not covered by insurance anyway. A 3 week wait was a waste of time.

Came here for a cleaning appointment and office is in a great location. The doctor and assistant…read moreas well as the hygienist were very good. The weird thing about this office is the front desk. There was a man sitting at the front desk yelling into his phone as using profanity. He was doing this very loudly, as there were other people in the waiting area. It was very uncomfortable and made the experience weird. Cleaning and Exam were good though. I would still thing about returning.

I have been going there for years because the dental hygienist is great but I have not had great…read moreluck with the dentist but the last two years have been the worst. I went in for a crown and Dr. Benjamin said I didn't need a root canal. Boy was he wrong. I was in a lot of pain for a while. I ended up getting a root canal. Unfortunately Dr. Black the dentist that did the root canal went right thru into the bone but he didn't tell me. He just said that the tool for the root canal broke but it would be fine. Funny things is that they made me sign a small piece of paper before I left that technically said stuff happens. On my next visit I told them I was still in pain but he said it takes time for the pain to go away. It never did. After a year I ended up with an abscess and loosing my tooth because the Doctor lied. It cost me almost $2,500.00 for pain and loosing my tooth. Dr. Benjamin said he was going to give an implant at a discount but never did. That is the same thing that happened when Dr. Black said that the tool broke in my tooth. Dr. Benjamin said he was going to call a specialist to see what could be done and he never did.

Front desk lady doesn't welcome you. The cleaning done by the male physician took only about 2-min,…read moreif lot 1-min, and do not clean your teeth at all (I left with food between my teeth).

Please get a functioning door with a proper handle if you are going to have a business. The…read moresecretary is not friendly and the waiting room is tiny feels claustrophobic. I wouldn't recommend visiting this office. Maybe their Manhattan office is better

I had a wonderful experience at this dental office and highly recommend it to anyone looking for…read moretop-quality care. From the moment I walked in, I was warmly welcomed by Amy at the front desk. She was incredibly helpful, professional, and made me feel comfortable right away. I went to the office at 3682 Broadway. I came in for a crown and root canal, and the entire process was handled with great care. Chris, the hygienist, was superb. He had a pleasant demeanor, was very professional, and incredibly gentle. I especially appreciated how he consistently cleaned and sanitized his tools throughout the procedure--it really showed his attention to detail and commitment to patient safety. Dr. Parisa was excellent. She was very gentle when administering the numbing injection, taking her time and even pausing to check if I was okay. During both my first and second visits, she was thorough, informative, and made sure I understood everything about my treatment. The entire team is warm and welcoming, and the office itself is very clean, well-maintained, and comfortable. I look forward to my upcoming visit, I a couple days. If you're looking for A1 treatment from true professionals who care about your comfort and your smile, this is the place to go. I guarantee you will not be disappointed.

Small practice with very comprehensive and intuitive care. Everything from their admin Amy's…read morediligence, helpfulness and ability to help me understand my billing and work with me on what's important and what can wait, to the Dentists professional and exceptional skill. I'm not exaggerating when I say that I actually started nodding off (falling asleep) during my fillings recently. Normally I always aim to go downtown for all my doctor's appointments, but I'm very grateful to have found a local dentist within walking distance from my appartment with this level of care. 10/10 recommend to anyone in the area.

Great dentist, very professional and very friendly. It was hard to find a dentist that makes me…read morecomfortable and makes sure that I'm not in pain until now! Definitely recommend!

The dentist seems to know his job but the wait is excessively long. What is it with these dentists?…read moreThey think their time is the only time that matters. Very unprofessional.