Came in on a Thursday morning needing title and tags on two vehicles. No wait; we were invited…read moreright up to the counter. Adriana(?) took care of us in under 20 minutes, start to finish. Efficient, accurate, friendly service. Clean, quiet, professional office. Convenient location.

Excellent service and pricing. We needed to change over a trailer title from out of state and we…read morewere in and out in less than 20 minutes. Would definitely recommend.

Super convenient, time saving alternative to the DMV. I initially visited EZ title&reg for my…read moretravel ID, and have since returned after my vehicle was totaled in an accident and I was confused while navigating the salvage process. They were very helpful and provided me with next steps and general advice regarding the process. Friendly and knowledgeable office staff. 10/10!

I called andChristi answered the phone, she was so kind and helpful with answering my questions for…read moremy out-of-state registration application. Positive tone and helpful service, normally people who answer the phone anywhere you call can get annoyed, but not here!

Shout out to Jenny! She helped make it seamless registering from FL to AZ. Fast and easy process!read more

My vehicle has been parked since 2014, I was going to register it again. The girl that waited on me…read morewas extremely rude. She was talking to the other employee and she said that my plate was suspended. I asked her when that happened and she looked at me and said "I'm talking to someone else " every time I asked something she was rude and didn't answer. At one point she said "I'm talking ". I walked over and paid never said another word. She gave me my registration and I left. I have an RV, a motor cycle and 6 cars. This is always the place I go but never again. I will not spend another dollar in here. There was a gentleman in there and she wasn't very nice to him either. Maybe it's time for a career change!

10/10 came twice the first time I needed additional documentation so came back. WOW I came from CA…read morewhere the DMV is literal hell but here let me tell YOU. Literally no wait, the people were so kind and helpful. I'm no longer scared of dmv! Yay!

The service was good, however the "convenience fee" was not disclosed or provided until the receipt…read moreafter paying. The MVD fee for a travel ID renewal was $25, yet the "convenience fee" added on was $35.00 making the cost $60. That is a fee of 140% - more than double the regular cost. Definitely not worth the additional fee. Places I have used in the past for other MVD services was usually $10 to $20, depending on the process.

Liana provided excellent customer service for my complicated situation with obtaining an Arizona…read moreDriver License from Nevada. Due to several name changes over the course of 60 years, etc. I provided the required documentation and it went smoothly after everything was verified. I appreciate her and the staff at the Cactus location in Glendale. I recommend coming here for your licensing or registration needs. It is a time saver without going to the MVD.

Fast painless experience, got my car registration renewed here and it was easy, the staff was…read morehelpful, I will Return

I spent about an hour here a couple of weeks back when I realized my car registration was expired…read moreand that I still needed to get a "real ID." It was a weekday afternoon and it was fairly busy, but efficient. I took a number for each of the things I needed and waited for my number to be called. I had to go to several different windows, meet with multiple people, show some paperwork, pay, get a photo taken, get another photo taken, etc... This stuff wasn't fun, but it wasn't horrible either. I did feel a bit like I was in squid games waiting for my number to be called and then not knowing how many more times I would have to wait to go to another window, etc... In the end it all worked out and I now have a real ID and a new registration. You will pay a bit of a surcharge by going her vs the DMV, but I have a feeling it saved me a good amount of time as well. I wish you luck getting your stuff done if you end up here as well!

The Google Review Server went down. They do that when I arrive at service desks. I am here to give…read moreUlises V and the wonderfully efficient and helpful woman at Window 16 5 Stars. Meanwhile, my whole life is waiting behind Door #3

I went to this location for an International Driving Permit to be able to rent a car abroad. It was…read moresuch a smooth, easy process. As a member, I got free photos taken, and everyone helped me with efficiency and a smile. It was such a pleasant, easy experience. I have also had to use AAA for battery replacement, and they have always been prompt and professional. No complaints at all about AAA in the Valley!

Subject: URGENT FORMAL COMPLAINT - Child Safety Concerns, Misleading Charges, and Failure to…read moreProvide Adequate Customer Service To Whom It May Concern, I am submitting this formal complaint regarding the unacceptable treatment I received from AAA during a recent roadside assistance incident. I am beyond disappointed by the lack of concern, empathy, and urgency shown by your organization during what was a dangerous situation involving both my 11-year-old son and myself. I became stranded on the side of a busy highway with a flat tire. Traffic was passing at high speeds, creating an extremely dangerous environment. I was not alone--I had my 11-year-old son in the vehicle with me. As a parent, there is nothing more important than the safety of my child, yet throughout this experience I felt that AAA showed little to no concern for the risks we were facing. To further complicate the situation, I am a diabetic. Stressful situations and extended delays can create legitimate health concerns. Despite explaining the seriousness of our circumstances, the representative I spoke with, Cindy, showed no sense of urgency and no meaningful concern for our safety. At no point did I feel that AAA was treating this as the emergency situation that it was. What disturbed me most was the apparent focus on money rather than member safety. AAA advertises itself as a company that provides peace of mind and protection when motorists find themselves stranded. However, when I needed assistance, I felt as though policies and payments were given more attention than the fact that a child and a member were sitting dangerously close to high-speed traffic. The situation became even more frustrating when I was informed that the additional mileage charge would be approximately $60. Based on that information, I agreed to proceed. I later discovered that the actual charge was $92. This is a significant difference and raises serious concerns regarding transparency and accuracy. Had I been told the correct amount from the beginning, I would have been able to make an informed decision. I am demanding a clear explanation regarding the following: Why was I quoted approximately $60 and then charged $92? Why are AAA members required to wait 48 hours before certain membership benefits become active? How can AAA justify charging significant additional fees after members have already paid for a membership? Where are these charges and restrictions clearly disclosed to consumers? What specific procedures are in place when a member is stranded with a child in a dangerous location? Why did the representative appear to show so little concern for the immediate safety risks involved? As a paying member, I expected AAA to place safety first. Instead, I was left feeling abandoned, frustrated, and misled. The reality is that my son and I were sitting on the side of a highway with vehicles speeding past us while the company that claims to protect motorists seemed far more concerned about fees and policies than the well-being of its members. This experience has seriously damaged my confidence in AAA. I joined because I believed that if I ever found myself in an emergency situation, AAA would be there to help. Instead, I was left questioning whether member safety is truly a priority within your organization. I am requesting a formal written response addressing every issue outlined in this letter. I also request that this complaint be reviewed by management and that appropriate action be taken to ensure that future members, especially families with children, are not treated in a similar manner. If I do not receive a satisfactory response, I will consider sharing my experience through consumer review websites, social media platforms, and other appropriate channels so that others can make informed decisions regarding their membership. No parent should ever feel that the safety of their child is secondary to company policies and fees. Unfortunately, that is exactly how AAA made me feel during this incident. I expect a prompt response. Sincerely, Dan Schroeder AAA Member

Even though I was not able to get my title transferred as I needed emissions done, this place was…read morekind, friendly, quick, and so helpful. Highly recommend.

From the owner: TCM is a family owned business with over 25 years of experience. We are an ADOT Authorized Service…read moreProvider offering Third Party Motor Vehicle Services to the public for titles, renewals, registration, 3, 30, and 90 day permits and much more etc. As everyone is now aware of, Arizona’s Mvd Dept has under gone some big changes. We are here to help you with the new Mvd system the state has implemented. Tcm Motor Vehicle Services also does Mobile Home inspections (by appointment only) Mobile Home titles, Defective Title and level 1 inspection services. If you have lost your title we can help you too. Tcm is also an independent Insurance Agency. Let us do the shopping for you to obtain the best rates for your auto insurance needs. We also specialize in Dealer bonds, Garage Liability, Commercial property, Small Business such as our Specialty Used car dealership set up, which includes creating your LLC, obtaining all your licenses and filling out and completing the state MVD Dealer License package. Tcm Insurance can also help you set up other businesses as well such as landscapers, rental halls, auto repair etc. We also do Workman’s Comp, Commercial Auto, Personal Auto, Homeowner Ins, and Life Insurance. Tcm Insurance is also an agent for a Title Loan company. We are here to help you apply for a title loan. Thank you for giving us the opportunity to help you.

This morning I went to Arizona Auto License Services to turn in my old faded license plate to get a…read morereplacement. The facility is spacious, clean and cool. There are many chairs to sit in while waiting. The sign in process was easy to follow & it was only minutes until a kind professional was able to greet me & start the process. She checked the registration & my drivers license, printed up a temporary license & registration, charged me $27.30 and I was out the door. What a relief to get this done & with such great staff. Thank you, Arizona Auto License Service! I highly recommend this fine establishment to anyone needing help!

Excellent service from Zoila Les recomiendo…read more Persona muy amable habla español e ingles