Mike the Manager should be fired !!! He's not a nice person at all he really needs to go back to the Bar Big Dogs where he originally came from he's totally a fake Thank God I got all my stuff out of this store l will never return there again !!! This is what he has done to me I am so sick of his lies to the public I had over $30,000 in pawn am a VIP paying interest like crazy even more than my items are worth just to keep my good faith to the company l have called for extension for 1 or 3 days to make a payment everybody there has given them to me that works there but when Mike found out he never wanted to give extensions to me and noted my account so I will not get any extension at all so I went over there to ask him why after we talked he agreed to lift the notation off my account I also mention at the time I know of one of his employees that are stealing legally and he told me " I DON'T WANT TO HEAR IT " what ? What kind of manager doesn't want to hear it unless he's involve ? Wow I was so shocked was just trying to help him out I have had nothing but bad experience at this store just recently I went there to get all my loans out of this corrupt store after paying thousands and thousands of dollars there to get my stuff out of there he got pissed off again and tagged my account no loans over $10,000 and he put the GM initial Steve acting like he did it but Steve never did it he did this for 2 reasons one they the Mgr gets bonuses for the more loans they have out monthly so when I took out my stuff he will not get that big BOUNS ! Plus he illegally tag it with the GM initials so no other store can give me a loan and I go back to his store that is really sad no loans over $10,000 so l can't get any loans over $10,000 when l had over $30,000 paying interest for years now you see why he did this to me don't get me wrong there are a few nice people there like Rafael he treated Me the best always greeted me every time l walked into that store by my last name he really deserves to be the manager at a store of His own hard worker too ! My hat off to you Rafael after also that day when I took out my stuff I also bought another coin I asked for a discount but he gave me no discount at all but when I asked another employee they gave me a discount why is the manager Mike so discriminatory against me does he wants to keep my items for himself he really needs to be fired please Steve look into this I only tell the truth !!! A mo later l also found out a Bk girl called into the store that was on vacation and was coming back the next day and called Mike the Mgr and told him she will be back tomorrow to pay for her gold and he said no you lost it she was in tears crying at another pawn shop telling her story I have never seen other EZ Pawn stores ever acted this way at all !!!! Thanks read more

Jemiris at the 2880 E Graig RD location did a wonderful job in assisting me on June 27th. I stop by when I am in the area to find some great deals at EZPAWN and this day was no exception. I located a PA system speaker and stand and asked Jemiris if there was a second speaker and stand in the back. After short check in the back, she came out to tell me there was more to the system and brought it out to me. She went out of her way to make a sale and I appreciate that. read more

Geo and John are the guys you wanna see come down to get you right made a merry Christmas for us so I appreciate them love EZO. The best one is off of Las Vegas Blvd. come on down. read more

Take back my positive review . Geo is a liar making false statements to for the customer to get a loan under false details . I got a loan for 1000 was "told" the loan wound be for 13$ when I told them i was gonna be back in less then 2 weeks . They probably just told me that price thinking I'm not for real or they just want to get the loan to do business and thinking I would just leave my gold here and they can resell . Geo pacificly told me that and Infront of people. Workers lie and deceiving literally just had to pay a 135$ for not even a 10 day loan . Workers lie and say false statements . Use to been coming here since the loans didn't cost nothing the first 30 at all. Gio is liar. Workers look dirty . Not sure if I was talking to a worker or one of the bums that be around the area . The workers presentation is big dirty no class big scuffy beard dirty cloths . Holes in cloths wasn't sure if they were the local bums read more

Second time I had to go here. Conner was very helpful, understanding . Great deal, Thx so much. If ever I need to pawn, or buy, this is THE PLACE TO GO!! Much Aloha, read more

stay away from Ez pawn the sell locked and broken electronics , and they refused the refunds , even within the 24 hrs , start away from : specially from location on Decatur and 215 !!! read more

Looking for a man and woman's wedding matching band set. They had everything we needed. read more

EZPAWN - Pawn Shops Near Me - Las Vegas, Nevada

I went in there with a pair of shoes that are 400$ right tv now another pair of shoes that are 110 right now and the lady offers me 25$ how does that even add up you guys arent gonna sell them for 40$ how was it not even 100$ i had 500$ worth of items I've seen plenty people go in and sell shoes and get there money back at a very good price why am i any different you guys dont pay top dollar for anything rip off and yes the shoes were in very good condition barely wore them unless i was going on a date or to an event read more

Hello I just wanted to say I love ez pawn store on Rancho and washington last week I went in to find a gift for my husband and was met by a young lady I think her name was dasha she was so kind and courteous she explained to me about the different deals as well as this new Sezzle program I will absolutely go back there and hope I'm met by the same young lady. read more

Fantastic store with friendly staff, and the prices are quite reasonable. I'll definitely return to this location. A big shoutout to my salesperson, Much appreciated. read more

In reply to Amber B. They know full well the value of gold and silver. Never go to a pawn shop with your precious metals, go to an exchange. All pawnshops near the casinos will take you to the cleaners, as gamblers lose all they have, and they are basically predators. I lost a $2000 bass guitar with one[pawnshop] on Fremont street years ago for $25. I kept haggling with them to no avail and accepted $25. Lesson learned. Doesn't matter what company they are, they are all the same. read more

I purchased a ring at this location back in July. I was completely satisfied with my purchase, as it is a beautiful ring. I purchased the VIP insurance plan with the explanation that I could come back within a year or less to trade or sale the ring at an equal value or replace a missing smaller diamond. I was helped by Dorniece, and I even left her a glowing review - as she had no issues answering my questions. It is now January, and I'm being told different. It is now being stated that the insurance plan guarantees a trade in value of equal or the price equivalent to purchase price + $1 more than price paid for original item. (Ex: if I paid 750$ for a ring, id have to find a ring 751$ or greater to retain my original purchase price) [OR] guarantee to pawn for half the original sale price. In all actuality, my jewelry depreciated half in value when I walked out of the door, despite paying 150$ for insurance and being told that I have a year to keep, upgrade, or sale the ring back at the same value. Subsequently Dorniece wasn't there to answer my questions as to why she MISPOKE to not only myself, my husband, and sister who were in attendance. I am truly disheartened. I feel like I was intentionally mislead in order for EZ Pawn to obtain a sale. I will never do business with this establishment again. Thank you for nothing Dorniece, as a positive - I hope I helped make your quota. read more

I have been a customer of Ez Pawn since 2012 and have pawned and purchased many pieces of jewelry. Only to find outtgat over 1/2 of it was fake. They tell me that their real diamonds but ivehad them checked out at more than 1 reputable place. Only to find out that they are not. I'm hoping that they will refund my money for their sake. I've already contacted a attorney in regards to my delicate. More than 4×'s I've been sold fake jewelry. So make sure you have them test everything you buy before you pass them your money. And its illegal to sell something out of a store and lie to the customer and have them believe it's real. read more

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The staff was friendly, though very clear that they wanted to be done for the day. Everything was fine, however I brought in jewelry to see what they would offer, and I was very confused by their offers. Was offered $400 for a ring that cost about $4500, and was then offered $190 for a ring that cost $8200 (3ct diamond/white gold) with no explanation given other than the cheaper one had more diamonds. I'm no jewelry expert, but bigger is more expensive-I know that for a fact. Anyways, I thought the prices were ridiculously low; I expect to get lowballed, but $190 for an $8200 ring? That's nuts. Oh and another one I paid just over $5k for was offered $115. Just didn't seem to know what the values were since the two rings I was offered basically nothing for were much more expensive than the first. Very nice and polite though. read more

Their service used to be good but like every other business after the pandemic no one seems to care any more. I pawned my tablet and every month after they texted me I'd go pay the interest, one day I hadn't heard from them, after calling and finding out, they now owned my tablet, i was upset i depended on them notifying me ahead of time, well this time there was no notification so i lost my tablet, I tried calling and speaking to a manager i was placed on hold each time for over 15 minutes, ill never go their again, people just don't care anymore about others what a sad world we now live in (smh) read more

Beware of the VIP plan. It's a scam! Do not fall for it! Terrible deal! They'll try the double talk. Stay away.

Nice customer service Darnell helped us he was really cool needs a raise!!tried to help us with a deal other dude did not

I've lived 4 blocks away from this location and it's by far the BEST. My guy Rafael is honest and gives great customer service. The entire team is awesome. They always take care of me. read more

This place will rip you off if trying to sell your item. I brought them a Yamaha EMX5016CF digital music mixer in a Roadrunner M2URR hard case. No flaws. The case sells for $150 used and the mixer sells for $1000 new, $550-$600 used. Multiple $800 used sold listings. I was hoping to get maybe $300. Mike offered me $90. Never have they sold for as low as even 4x markup at that price. They're looking to 7x their money in conservative estimate. I'm am or was a longtime customer that had spent thousands in their store. Keeping my item and won't be ripped off like this. Advise people to avoid because that's ridiculous, even for a pawn shop. They offered me 12% of the used value. 40-60% easy usual for pawn shops. There's fair for profit and then there's ripoff. read more

We have found some awesome merchandise here. And they were fair with trade ins too... Bernise (I think was her name - an African America Young Lady) was very friendly and professional. read more

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They should change the name of this place to EZ Rip-Off I bought 3 Blue Ray movies for $20 bucks, seemed like a good deal. It took them 15 min to ring me up. Brought them home and 2 of them dont work! Don't waste your time on this place or you'll be sorry! I warned you. EZ Pawn I'll never return. read more

EZPAWN - Pawn Shops Near Me - Las Vegas, Nevada

The service was okay, I was greeted shortly after walking to the counter. I knew the value of what I was selling, and it was confirmed with their testing equipment and an internet search. He asked me how much I wanted, which was 1/2 of the Insurance value. He responded 'I can't give you that much since I won't be able to sell it for more than that'. When I asked how much he could give me he offered 40%. When I asked for 50% he just said no, so I walked out with my product and no negotiation. The lack of negotiations is what makes me sad! read more

EZ Pawn has the best customer service and they go the extra mile to assist you. I have received more than I was expecting and I appreciate the payment online. It is so convenient. I give staffing kudos and I watched them work with others. A happy customer read more

I just wanna say everybody at this location they're so easy-going and helpful in their blessing to be a blessing and to help us out when we fall on hard times. Thank u read more

Joseph is awesome! Came here twice needed help with some issues I had with my purchase and he remained patient, calm all the while my issue was being resolved. Overall, the employees at this store was all welcoming and helpful. read more

This review is for EZ pawn on Las Vegas boulevard downtown Las Vegas. Today the manager of the store himself attempted to sell me a fake diamond ring as a real one. I inspected the stones under a standard loop, and nearly every diamond had bubbles in it. Real diamonds don't have bubbles, but fake glass ones do. When caught out the manager played dumb and refused to concede that the ring was fake. I will never do business here again! read more

Picked up a really cool emerald diamond ring from EZ pawn. The salesperson, Patricia was professional and polite at her job. This is a great pawn shop when visiting Las Vegas. read more

EZPAWN - Pawn Shops Near Me - Las Vegas, Nevada

I have been to a few area pawn shops and this by far is most customer service I e had. We visited one on Washington street and they were very fast, nice and I would send anyone I know there.thank u for being customer service aware. read more

I scored a Milwaukee Pro Press tool at this pawn shop. It looked like it was hardly used at all. Saved over 2 grand. Took that bad boy back to Hawaii!!!!! read more

Best EZ Pawn in Vegas!!!! Malayzah and Oscar are honestly the best. Would highly recommend these guys for all your jewelry needs. Will definitely be back!!!! Thank you so much! read more

The store has lot of items in the store. There are some items that have good prices and some that are way over valued. It seems there is no constant reasoning for prices. The employees are ok. They are nice but can tell that they are employees rather than people who live and breathe jewelry and other items. Pawn shops should be mom and pop stores . Then they know all their items and have been doing it for decades read more

Matt and crew thank you! Deciding where to have my office I worried about how far an electronics or big box store would be. It's a Laing to drive 40 mins round trip for a lift of a speaker, etc. I don't know why I never purchased here before bit now j know.... What great deals! Thanks again read more

EZPAWN - Pawn Shops Near Me - Las Vegas, Nevada

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Octavio have really good CS skills. He was really patient & he was trying his best to get what we needed! I was there for a few hours & that place is packed... Got people coming in & asking for Octavio... Geezzz I wonder why??? This review is strictly for Octavio CS review! I will be back! Ez to deal with! read more

I got to tell you the short Mexican girl who assisted me at this location has to be one of the most ignorant employees I've ever met. I knew right away this place would be a sht show when they didn't even acknowledge me at the jewelry display . It was more important for her to assist a guy pawning his basketball shoes for 20$ crack money. Anyways I came in looking to BUY jewelry. Noticed hey had an Engelhard 100oz bar in their display. The sticker on the bar price said 2,999$ . Current comparable price online for the same bar is around 1550$ I asked her the current price of the bar and she said the price on the sticker is the price . I said she must be mistaken as there is no way they would be able to sell the bar at double the current market price . I asked her to see the manager and she refused . She then said make an offer lol. Like who in the world wants to deal with an idiot. Even another employee said they pay above spot price which is reasonable and basic practice . But to be this dumb and ignorant and not even realize how stupid it is to not update the price or even ask the manager is beyond me . Good luck hahaha read more

EZPAWN - Pawn Shops Near Me - Las Vegas, Nevada

We got a bunch of Items from here w/ Oscar, he's really cool. We also got the whole Vegas bad neighborhood near strip experience which I found pretty funny and eye opening. read more

I couldn't be anymore disappointed or just down right upset with the lisers that they call specialists! They haven't the first clue about customer service. They'll tell you that your item isn't worth anything at all and that they've git several to sell already. Meanwhile I was offered 10 dollars on a identical item that they're asking $160 for on display! I mean come on Scheisters! Get a handle on some customer service. That's if you've got the ability which I now highly doubt! read more

Terrible customer service...rude unresponsive cant bother to respond to msg etc...they need to train employees...go someplace that cares about your business read more

As always Laura, Kenya, Jessica, Eric, Richard and the whole team at EZ Pawn in Terrell are the Best. Always friendly and easy to work with and will help you in anyway then can. We are all going thru tough times..need money, pawn or loan do not hesitate to stop in. $$ read more

Extremely Disappointed in the way our purchases were handled! Spending a decent amount of monies on Jewelry and discovering that defective gems being enhanced. Furthermore, sales associate overcharged us several hundred dollars and claimed to discount our purchase! In addition, added a value plan on our bill and refused to honor warranty! read more

What a great experience n wonderful employees. Their friendly n helpful. This place has everything. Great place to buy jewelry!!The pieces are beautiful n are good quality. Will definitely shop here again when Im n town. read more