This is an awesome place to buy everything one needs here. With our annual hotsprings getaway we…read morefound this place to buy my daughter second laptop for her school use. Crazy as it sounds we don't believe in bringing home laptop outside the home for germs regulation and management..lol So Mike and Jie gave us an awesome deal for a used Apple MacBook Pro Thanks a million guysyou guys make my boss(daughter) very happy and we will be back again next time we are in Reno areas...

I purchased an engagement ring at this location that was listed at $649.00. It was natural orange…read moresapphire and white gold with diamonds. Albeit it was a beautiful ring, I was told how rare the stone was and how "I don't know if I can go as low as 475.00, but I'll talk to the manager." I walked out with the ring at $475 thinking I got an okay deal. Needless to say, things did not work out between myself and my bride to be. I came back into the location and explained the story. I knew I wouldn't get what I paid for it, but would have been happy with half of what I paid. They flat-out refused to make an offer and suggested I sell it online. Fishy. I took the ring into a local jeweler to have it appraised before listing it on eBay. Total appraisal value was 98.00. Ninety eight friggin' dollars. No wonder he wouldn't buy it back. Do your research, people. These guys will nail you to a wall, if given half a chance. Shady.

These guys are friendly and knowledgable - I have no problem going back. Family owned and run…read morebusiness are always the best.

Family owned & operated - Cody/Tom/Melissa are fantastic people to work with, they treat you like…read morefamily, I wouldn't buy or sell from/to anyone else, hands down, best place to do business in Reno

Great customer service! Brandi and Glenda are awesome. They have the best selection in townread more

i received excellent customer service from Jake. He was helpful, knowledgeable, and kinda…read more I would recommend Metro Pawn to all of my friends looking to pawn or sell jewelry.

No hassle! Cash on the spot for 14K scrap gold! Honest…read moreowner run business. Would highly recommend!!!

The Reno Gold Exchange was an amazing place. Jacob and his family walked us through the entire…read moreprocess and we felt like he was extremely transparent, kind and professional. Would definitely recommend this store!!

That old lady sit at the computer by the jewelry section is rude and mean. she tried to tell me the…read morelab grow Diamond is test like real Diamond and way cheaper while i asked her husband that i am looking for the real Diamond stone. Duh lab grow is fake because it's not come from real stone of Diamond And no value. But anyway i like how i like why she was so rude, what happened to her customer service? she think anyone come there is cheap ? I hate people think they are better than other, and look down on people.

Just wanted to say many Thanks to R J for going Above and Beyond to get my CZ handgun Shipped and…read moreTransferred to me. Great product , Great Staff and Excellent cu Service.

Run don't walk away from this place. They are rude and insensitive. My son passed away and his…read morebrother went t pick up his guns. Come back in 30 days because we have to do a background check. Went back to pick up the guns and was told you can pick them up but you have to leave them for 5 days for a background check. Then the price was $100 more. Woman was beyond rude and still don't have guns!!!!!!!!!!

If I ever come back to Sparks, I'll be sure to shop here again. Great finds for reasonable prices…read moreby level headed employees. I appreciate the historical find of a WW1 bayonet, and a silver necklace for my son. Thank you to the two ladies who helped me and my father in law. God bless! -Michael Sandoval

Metro Pawn on Oddie Blvd was clean, they had a wide selection of goods and the staff mainly the…read morewomen were kind and friendly. However, I had to pawn my wedding ring. My ex-husband had had it custom made of tiny hearts in white gold with a small emerald. I didn't get a ring until our 20th anniversary! 6 years later the marriage was over, but the ring was special. The lady was very kind and reassuring as I cried... she gave me a good deal. I understood that I would get notice when the loan was due, but never did and I lost the ring. My heart was broken to pawn the ring, but to lose it altogether was DEVASTATING. I have done business with them since, but I keep a close eye on the redemption date!

I bought some tools and they were very friendly and very cheap!…read more It seems like they have more tools than anything else but they have a decent selection every store is a little bit different

Had a 1oz. Bar of 999.9 fine gold for sale, they offered $2200 was insulting to say the least when…read morethe spot price of gold was $4216. What a ripoff I walk out!

This location is the worst of all Metropawns. Staff is rude and unprofessional. I had a perfect…read morerecord over 6 years doing tens of thousands in business with them and they treated me awful after new ownership took over! Don't keep records or remember returning clientele who spend tons of money! Terrible customer service skills!