I've hired several computer guys in my life and Jon is hands-down the best. Doesn't upsell, gets…read morestraight to work, keeps me informed of what he's doing, suggests several great options that I hadn't heard of, knows the industry backwards and forwards, keeps on telling me he's not great at printers but he's helped me with them too. Upbeat, considerate, totally professional.

Jon was professional, knowledgeable, and personable. We had a range of computer issues, and he…read moreresolved them all! Fortunate we found this gem!

Always conscious of the costs involved for our small business. Prompt and honest service every time.read more

These people are the greatest help that I've experienced. I showed up at the last minute, (4:59),…read moreand they helped me, an ordinary laptop end user, find a part and they also explained to me, what I had to do, in an understandable way. They went above and beyond to help me. And they DID NOT lose their temper with me like the last p.c. repair business did. (I will never go back to that angry, rude computer repair business). So, thank you so much for being patient and diplomatic with me! 5 stars quality.

Jason was awesome! Super good communication and efficiency…read more Reached out and he got back to me with times he was available immediately even when I had a somewhat inconvenient schedule. I handed my laptop off to him to be repaired (broken screen hinge) and he said he'd give me a quote within 2 days or so. He ended up giving me the exact price for the part needed as well as his service fee within less than 24 hours. And of course, I'm very happy my laptop is working again! :)

Huge thanks to Jason's PC and Laptop Repair! I had a power surge issue, reached out in the morning,…read moreand he had my computer up and running within 2 hours -- all before noon. Super impressed with the quick turnaround, great communication, and genuinely friendly service. Highly recommend Jason if you need fast, reliable help with your PC or laptop!

We were looking to replace our existing computers and not getting the undivided attention of any of…read morethe major computer companies. We then decided to call I-5 computers to inquire about upgrading our existing computers. Darrin fix our computers for us, did way more than expected (our computers were in pretty bad shape) and did so in a timely manner, despite some challenges. Thank you so much, you saved us thousands!

I had a "friend" start a new computer build. It didn't go well, and I found myself with a partially…read morebuilt system and unused parts. I called several shops around town that quoted me a wide range of fees, then I called I-5. I spoke with Darren, and he agreed to finish the build for me. Amazingly, he had it done the next day and the workmanship is high-level. The cost was better than I expected, even with the small charge for delivery to my door. I highly recommend Darren and his staff at I-5, and he'll be getting my return business for sure!

After spending forty years as a computer engineer, I thought I could change the keyboard in my own…read morelaptop. I ordered a new keyboard, looked at a youtube repair video, and realized that I was completely out of my depth. I took it to Wolfie who deftly disassembled the entire machine, discovered that I had the wrong keyboard, then built up a replacement with pieces from the old and new keyboards. This involved careful work on plastic pieces. The result has worked great now for a couple of weeks. I give Wolfie my highest recommendation.

Communication was off and on, but that's to be expected when chatting through a third party like…read morethe Yelp app. Once we hooked up, Wolfie(?) was concise and accurate about his pricing and the work I requested. It went well and I had my screen replaced in about an hour. This was on a foreign phone (Oppo Find N5, a fold phone not sold in the US) that 3 other shops declined to work on. Pricing was good also, so I give this repair service an AAA+++ rating.

I called Jeff on 2/28 for a keyboard replacement for my ASUS TUF. Which has worked flawlessly for 4…read moreyears. I had picked off the backspace key and couldn't not get it back on. Apparently the whole keyboard had to be replaced. Sounds good. Was quoted 150$. Cool. Was told to come pick it up on 3/5 and that it was good to go. Got a call today 3/6 that the laptop would not turn on and apparently the ribbon cable was not connected to the motherboard. He mentioned soldering something and how it would completely break the laptop. He said That three screws were missing and asked if anyone has ever opened it before. No. It has never been opened before. Only used for school work. He said that the motherboard disconnecting was not from him because he went in from the top to replace the keyboard. FYI. Jeff. There is no way to go in from the top of the laptop. After we brought the laptop home and paying 100$ for Jeff to break my laptop we opened it up and it blatantly is visible that he flipped the motherboard over to access the keyboard and that it snapped the ribbon from the motherboard. With having a video of the laptop working fully the night before it makes it obvious that I not only paid 100$ for him to break my laptop but I also paid 100$ for him to lie to me and blame me for something he broke. 0/10 IGN. I know now not to put my faith in humanity again and assume that people have good intentions and will tell me the truth. Now I have to replace my entire laptop costing me 1k. Good thing my school work can be restored off the ssd hard dive. Good luck to lying ass Jeff.

I couldn't be more satisfied with the entire process of working with PC & Mac works!!!! After my…read moreMacbook encountered a magnet, I thought for sure my machine was wiped out, This was not the case whatsoever. Jeff kept me informed with the progress the entire way, and was very up front with the pricing, and possibilities RE the good and the negative information. Its very reassuring to now have an IT specialist that I can trust. If you need any tech support, repairs, or merchandise, I highly recommend this local business without a doubt!!! *****

Review by Sandra C. -…read more Over the past couple of years I have had occasional problems with my Apple Airbook computer. I have called Henry Kleinschmidt with Computer Chimps. Henry has come over to my residence on time, and has been able to solve whatever software or hardware troubles I was having. When I encounter my next computer difficulty I will not hesitate to contact Henry. I feel Henry's fees ae reasonable, and recommend him to others without hesitation.

Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.