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    Elkridge, MD

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    ezStorage

    1.0 (1 review)
    Open 11:00 am - 3:00 pm

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    Clutter

    Clutter

    1.1
    (47 reviews)

    NOTE: Shortly after I posted this review, a Clutter representative reached out to me to apologize…read moreand asked to connect so we could resolve any issues in a quick and fair way. They followed through on this and then some. Within 24 hours, I received a multiple phone calls, an updated claim and satisfactory terms and conditions that more than satisfied the issues I outline below. ORIGINAL REVIEW: I do not write reviews on Yelp, but Clutter unleashed a different beast. I used Clutter for over a year in DC. I had a positive experience with moving my stuff into storage, but they absolutely butchered getting my stuff back. Here's what happened, with accompanying pictures below. - I had wrapped my mattress using a mattress protection bag prior to being put into storage. When I saw my mattress in the storage return from Clutter, the bag had been ripped and a corner of the mattress had been dirtied. - A Clutter mover recklessly wheeled my dresser into the corner of a doorway, shattering a bottom section of the dresser and scattering wood pieces in the hallway that I cleaned myself. - When moving my bed frame into my room, the Clutter mover hit the bed frame on the wall, damaging it. My building said their vendor would charge $200 for fixing the wall. - I opted to store my guitar amplifier, a Fender Blues Junior IV. I loaded the amplifier into a box at the loading dock, placing multiple "fragile" tags on it. I recall a Clutter mover scanning the amplifier into the system. The amplifier did not show up in the system and I did not receive it during my storage return. When I asked for an original itemized list of every item picked up, they did not provide it, instead pointing to the valuation process for assessing my claim. I have every reason to believe they broke the amp or delivered it to someone else. If you are going to use them, then buy the most expensive protection plan if you're going to store valuables. But that would put the price on par with other storage companies that will actually do a job of storing your valuables. TLDR: Clutter is awful. I will never use them again. It's pretty reassuring to see the many others who agree with me. Believe us and use someone else.

    I booked this service for storage for a week and then to move my items to a new address. They told…read moreme to make sure that I would be home because I would get charged if they came out and I was not there. I explained to them then I did not get a good phone signal in the basement where I was staying and asked if they could text me and they complied. The day of the move I took off of work waited for them to arrive called the office. Several times was told they were on their way. I let the dispatcher know I was at the pick up and would wait for their arrival. I also explained I did not have a good cell signal, but I would stay there and wait. He said no problem. I waited until 5 PM. I called multiple times was always told the same thing after five. The dispatcher told me that they tried to call me and I did not pick up. I'll let them know. I had called multiple times and said to text me because I did not have a signal. I let dispatcher know I was waiting at the pick up location. To make matters worse, they charged me $259 for a service that never even happened. I disputed the charge with my credit card company and finally got my money back after two months -- only for Clutter to charge me the same amount again afterward. This is unacceptable and feels completely dishonest. I would never recommend Clutter to anyone. They wasted my time, cost me money, and treated me with zero accountability. I'm furious! I thought I'd be saving money and not only did I lose $250. The company that I ended getting at the last minute was a lot more than what I had budgeted for. The only good thing was how it sounded before I gave them my credit card number.

    Clear Moving & Storage

    Clear Moving & Storage

    3.6
    (14 reviews)

    Clear moving and storage was very very professional. They got the job done without hesitation. Very…read morepolite and cared about the job they were doing. I would recommend Tony and his crew very highly. I will definitely be calling him back when I need a professional mover and they also haul junk away, which I definitely need that done next. Thank you Tony and to all your crew you guys are wonderful. Cathy Yates

    TERRIBLE, TERRIBLE, TERRIBLE customer service and disrespect. If I could give 0 stars, I certainly…read morewould. To preface, I never leave bad reviews, usually just shrug it off, but this experience made my blood boil. They ruined my furniture, and I contacted the owner (Rodney) to report it. He had the audacity to flip it on me stating that I ruined my furniture, not his company. He undermined my concerns and completely brushed it off. Acted as though he couldn't be bothered. What a grand way to run a business. He asked, "I guess a better question is how do you know the movers who brought this to the storage unit (before his guys) didn't damage the furniture?" I said, "Because I moved them the first time and they were not ruined." He then proceeded to say "If you never took the blankets off to inspect in storage how could you be SO sure they weren't damaged?" EXCUSE ME. Because it's my furniture and I pay attention. My belongings weren't damaged by me, and they know it. To top it all off, they're not on the Better Business Bureau to file a complaint - how convenient... not. They take your money and will do anything in their power to 1. not take the blame, and 2. not give you the money you deserve back. I beg people not to use this company; the management is despicable.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.5
    (38 reviews)

    If I could give a zero rating, I would. This company is a complete scam!…read more I booked my move two weeks again for a move tomorrow. My friend and I live in the same complex and moving to another unit across the parking lot. So, we need her place and my place moved into one space. We have packed everyone up and though we were ready to go. They called me to confirm my move today and spoke with Chris. We went over the items and then the price. He even threw in a free kitchen packing kit and said the guys would help. Cool. He also gave me discount and I was happy. Kion calls me an hour later asking me to confirm the move. What? I spoke to Chris. We go over things and he tells me we are good to go. I am emailed a confirmation and then see a different price. I call back and speak to him again and he says, oh, that is an estimate but we would be done before that price. Then, I get a call from Mike. He wants to confirm my move and inventory. What the heck? He says his notes are confusing so he wants to check. We go over things, AGAIN. He then tells me that it sounds like more work so, he is going to send 5 guys instead of the original 2 guys and a truck because it's gonna be a big job and that it would take 9-12 hours and double the price that I was told. Umm, what? For a 2 bedroom apartment?? He tells me I can speak to his general manager, Kion. I literally confirmed with him before! I literally start crying because I am already stressed from preparing to move in a timely manner before the 31st. Kion and I speak again and he won't even let me get a word in and trying to say that the numbers Mike estimated are correct and that there is no way it wouldn't be a full day job. I cancelled, he says he will return my deposit and then transfers me to customer care where the guys asks me what can he help me with? You tell me, sir. He hears me out and says he need to speak with Kion to get his perspective and will call back. No one has called. Lesson learned to NEVER USE THIS COMPANY.

    All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

    Perry Moving & Storage

    Perry Moving & Storage

    3.2
    (76 reviews)

    Best Moving Company EVER! I scheduled for Steve F. to come out and provide me with a quote for a…read morepack and move. He was timely and very professional. The day of the move, the movers showed up early but it worked out. David A. and crew got the job DONE!!! They were about their business taking great care with packing and securing my property. Due to some unforeseen circumstances, I had already packed my master bedroom and later completed the kitchen/dining room. Therefore, they completed the remaining three (3) levels and did a FANTASTIC job. I've never experience such experts with great customer service. The last movers I hired, dropped a case of Cooperhawks Wine and never replaced it. I would highly recommend this company, if you are looking for quality service. The pleasant surprise was that since I had packed some of my rooms, the quote went down because the Time & Material was less. So glad that I took the recommendations I received on Perry's, and decided to contact them.

    My experience with Perry Moving and Storage started out really strong with professional courteous…read morestaff who knew how to do their job. But after the move was completed and my belongings were unloaded at my new house, everything came undone. We actually moved fewer items than originally planned and they took one day less than planned to conduct the move. Based on that, we expected the final invoice would certainly be no more than their estimate. Much to our surprise, Perry sent us an invoice for an additional $1846, which was 17% more than the estimate! For more than two months after the move, we went back and forth on the upcharge with Perry, including with one of their vice presidents, Brad Payne, asking them to explain the rationale for such a large upcharge. We thought they should zero it out given they moved less than originally estimated and took less time than planned. They never really explained why this additional charge was warranted and asked us to pay the full $1846. Incredibly disappointing. We reluctantly paid it, but I strongly recommend avoiding this company. Find someone else with ethical business practices.

    McKendree Moving & Storage

    McKendree Moving & Storage

    2.3
    (3 reviews)

    Well, this review was going to be a three star experience. However, when one of the movers stole…read moreabout three items from me, as well as damaged my new "turn key" house, it become a one star event. Since, I denied claims coverage, because frankly my whole moving ordeal was a lot more than expected, I had my claim denied. Excuse me, was there a way to re-obtain claims coverage? No. Did I ask for the mover to swipe a fave purse and a compilation CD of a well liked band? No. Because of these reasons, I would highly recommend potential clients to explore other moving companies.

    This review is long overdue and I'm surprised there are no other reviews. After many nightmarish…read moredealings with shady moving companies, it's natural to be apprehensive about the next one. There's always some catch, whether it's the quality of the movers or some hidden policy in the fine print that you always miss until it's too late, and received 3 bids. We didn't have high hopes and was prepared for an unmarked, late truck to arrive on the day of our move. It was ultimately our great interactions with their office (Jason and Matt) that made us decide to choose McKendree. The movers Kenny, Ronni, Tim and Antonio arrived promptly as stated. They were efficient, professional, patient and NEVER complained. Never...even hustled through 100 degree heat, rarely taking breaks. It was obvious these were not subcontractors - they knew what they were doing and maneuvered bulky furniture (eg piano) strategically and carefully. This was the most efficient and easiest move and I can't thank them enough for making what is usually an extremely stressful day less so. We know exactly who to call next time...thank you McKendree - keep up the great work. You value your employees and company and it shows through your customer service!

    ezStorage - selfstorage - Updated July 2026

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