Friendly and helpful front desk personnel. Especially appreciate the manager and the chalkboard input.

Been coming to this gym ever since it was Golds Gym until it became rebranded to EOS earlier this year. It's located inside Santa Anita Mall on the third floor. Love that the hours are still the same. - weekdays - 5am-10pm - weekends - 7am-7pm Parking can be challenging especially on the weekdays after 5pm and extremely difficult on the weekends (unless you go before the mall opens at 11am)! I usually go around 5/6am in the morning on the weekdays so parking is plentiful and equipment is always available so I recommend going in the mornings on the weekdays. Check-in is super easy and convenient. You just download the EOS app and scan your QR code upon arrival. Staff is very friendly and welcoming Back when it was Gold's Gym, the gym was always so dirty. The bathroom would be out of toilet paper and soap on all stalls and the sanitary stations would always be out of paper towels and disinfectant spray. However, now that it got rebranded to EOS, that's no longer an issue! Everything is always so tidy and it's never too difficult finding any equipment I need. Love how the equipment isn't always broken like it used to be and it would take months to have it fixed! That's no longer an issue fortunately! There's plenty of equipment, such as stairmasters, ellipticals, treadmills, squat racks, steam/sauna rolls, and even group classes! Only downside I can really think of is that I've noticed the AC is never on when I go at 5/6am in the morning so it's super tough trying to survive my workout without being drenched with sweat. Overall, I really enjoy my experience now that it got rebranded I would definitely recommend! read more

EōS Fitness - My favorite - hex bar deadlifts ‍ - Gyms Near Me - Arcadia, California

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EOS Arcadia is a 0. I tried to give this gym a real chance -- I joined, I attended classes, and I attempted to use the facility safely with my disability and MS. Instead, I experienced repeated unprofessional behavior and a complete lack of ADA awareness. Today's incident was the final straw. When I arrived, I scanned in like normal. The check‑in didn't go through. The staff member told me the system wasn't working and that I "needed the new app." My signed membership agreement does NOT require an app to check in. It only requires scanning or giving my phone number with ID. Because of my disability, I was waiting for my friend and watching the screen to understand what was happening. I wasn't blocking anything or causing a scene -- I was simply trying to figure out how to check in since the system failed. I explained multiple times that I don't have space on my phone and I'm not adding another app. I asked a very normal question: "If the app is required now, what is the alternative for members who can't or don't want to download it?" From the very beginning, the manager on duty -- Kiki -- was rude, dismissive, and confrontational. Instead of answering, she raised her voice and insisted I "HAVE to use the app," which is not accurate and not in the contract. Meanwhile, my friend was literally at the counter getting help downloading the app. The staff member kept repeating, "You need to add the app, that's what I'm helping them with," and even said something along the lines of "move or be removed." This was said while my friend was actively trying to comply. It showed that the issue wasn't cooperation -- it was the staff's attitude and their refusal to offer any alternative. When I stayed where I was -- again, due to my disability and waiting for my friend -- Kiki escalated and falsely claimed she "felt threatened" and that I was "yelling," even though I was standing still, speaking calmly, and my volume was lower than hers. No customers reacted and no staff stepped in. My friend, who is Asian and was standing right next to me, was baffled. She defended me because she could clearly see I wasn't being loud, aggressive, or threatening in any way. It was obvious the manager was creating a false narrative to make herself look like a victim. Before class even started, Kiki demanded my name so she could "report me to corporate." But when I asked for corporate contact information -- the same corporate she claimed she was reporting me to -- she refused to provide it. When we left, I asked the front desk staff, "What is that lady's name?" Instead of giving it, they had the same manager -- the one claiming she was "threatened" -- come out of the back room to say, "I know your name," as if that was supposed to intimidate me. That behavior alone says everything. Does this gym genuinely want to stay in business, or do they only want one type of member? I've lived in this area for over 30 years, and the customer service here has gotten worse and worse. She also threatened to remove me from the gym -- all because I asked for the alternative way to log in when their own system wasn't working. I attend SilverSneakers, which means my check‑ins are how my insurance tracks my attendance. Because the system failed and she refused to help me check in any other way, I received no insurance credit for that visit. What makes this even more disappointing is that I'm a darker‑skinned Black woman, and she is a lighter‑skinned Black woman, and yet she still tried to weaponize "I feel threatened" language against me -- even though nothing about my behavior was threatening. It was unnecessary, hurtful, and unprofessional. This is not the first time management at this location has mishandled me. A previous ADA‑related incident with their regional manager went unanswered by corporate. There is a clear pattern of dismissing disability needs, reframing reasonable questions as "coaching," and making false accusations instead of providing solutions. All of this happened because I asked a reasonable question about a non‑app check‑in option after the system failed to log me in -- and again, the contract does not require an app. This was unprofessional, avoidable, and unacceptable. Corporate needs to address how staff at this location treat members with disabilities and chronic conditions like MS. #ADA #MultipleSclerosis #DisabilityRights #AccessMatters #SilverSneakers #ConsumerProtection #HealthEquity #DoBetterEOS read more

This is one of the best commercial gyms in the area. It is located inside the Santa Anita mall. The gym is not as big as it should be but they have pretty much everything you'd need. They no longer have a swimming pool or kids center (prior Gold's gym offerings), but they do have a sauna and steam room. A lot of people have complained about the equipment pending repairs. I'm not sure why they're complaining about that. When it was Golds, there were a lot of broken equipment that was just left broken. EOS actually fixed a lot of stuff including a new bench in the sauna. read more

So here we are: Gold's Gym got a makeover, slapped on an EoS name tag, and is now living its best rebranded life at the Shoppes at Santa Anita. Prime location, honestly!! You can grind out shoulders and triceps while your teens roam the mall like it's their natural habitat. Everybody wins!!! It's got the essentials, sauna, steam room, cardio machines, racks, free weights, etc the whole "I worked out so now I deserve to sit in hot air" experience. But don't get too bougie. No shark tank. No cryo lounge. No futuristic recovery pod that makes you feel like a leftover entrée being flash-frozen for later. The vibe is very much "Gold's Gym in witness protection." Same bones, new haircut, pretending we don't remember who it used to be. If you've been to the West Covina one, you'll get déjà vu, like ordering the same dish at a different location and pretending it tastes slightly different. It doesn't. But hey, it still gets the job done. Get those recovery rooms in!! That's one of the rewards after a long workout!! read more

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The former Gold's Gym on the third floor of Santa Anita Mall is now EōS Fitness, which has locations all across So Cal. The original Venice Beach location is the only one stays as Gold's Gym. I've been a member here since summer 2021 and have renewed twice using a prepaid two-person membership for my husband and me. Paying upfront makes the price very reasonable. I'm not sure how much the staff has changed since the transition to EōS, as I haven't paid much attention. I mainly attend the group fitness classes and occasionally use the treadmills, while my husband focuses on the weight equipment. Like most gyms, it does get crowded in the evenings. Over the past few months, I've started taking morning classes and really wish they would offer Les Mills Tone and Dance in the evenings as well. At night, the main options are Body Pump, Body Combat, and Body Attack, which are all great cardio classes, but more variety would be better. Parking at the mall can sometimes be a hassle. I thought it might ease up after Forever 21 closed, but it's still just as busy during the holidays. When we renewed, the Gold's manager mentioned that since we prepaid, we would receive a prorated refund if we ever needed to leave the gym, so I'll update if that ever happens. That said, the bathrooms are not always in the best condition, sometimes there's water but no soap at the sinks or vice versa. The group fitness floor and ceiling also have noticeable layers of dust and dirt, which is why I'll never put my hands on the floor for burpees. I bring my own sanitizer wipes to wipe down the mats and equipment for my classes. Still, I truly appreciate the instructors who show up week after week to teach here, and I just wish the evening schedule mirrored the morning class offerings. read more

EōS Fitness - Gyms Near Me - Arcadia, California

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This used to be Golds Gym. I think EOS is the parent company or affiliate that took over. Everything is the same, they just took down all the old Golds Gym related decorations and repainted everything which kind of feels like a downgrade to be honest. There are still machines what need to be fixed and accessories/ handles that should be replaced. But all the complaining aside, it's your standard big box gym with a little extra. The membership price is very affordable (especially prepaying), they have all the standards plus extra (large distribution of dumbells, most common weight/ resistance machines with some duplicates, incline and neutral benches, along with 3 deadlift/ squat platformswith bumper plates) They have plenty of cardio machines and a classroom area, along with a small space for stretching. It's relatively clean for commercial gym standards. I'm not saying it's spotless or clean feeling, just clean enough where I'm not really worried. Only real downside (maybe upside for others) is that this location is located inside the mall so parking during holiday season or peak hours will be annoying. It can also get crowded here and sometimes you'll get annoying members with no gym etiquette or consideration, but that's any gym. I think the old Golds gym standard and crowd though will give it a bit more of a grungy and tough atmosphere compared to something like LA fitness but it's still not really an intimidating place considering you'll also see plenty of older aged people chilling around read more

"Love the gains, hate the biohazard." I genuinely enjoy the workouts here at the Arcadia location. The equipment is solid, the layout is nice, and it could be a great gym experience. But the locker room situation? Absolutely not. Saturday afternoon, the trash in the locker room was overflowing -- not "almost full," but fully stacked above the rim like it was auditioning for a landfill. A used latex glove was just sitting on the counter next to an abandoned pre-workout bottle like it had been there long enough to establish residency. It didn't look like it had been touched all day. I gave it the benefit of the doubt. But when I came back the next morning... it was STILL like that. Same trash. Same clutter. Same glove. The only new addition? Fruit flies hovering around the trash like they'd discovered a five-star brunch spot. That's not a busy moment -- that's a lack of basic cleaning. And while we're talking about things you don't expect during cardio: there was a wad of gum sitting in the cup holder of a treadmill -- you know, the exact place people put their phones and water bottles and casually touch without thinking. Nothing like starting your run and discovering someone's discarded chewing gum where your drink is supposed to go. For a gym where people are sweating and sharing spaces, daily maintenance shouldn't be optional. It's expected. And here's the part that really sealed it for me: I overheard the operations manager, Kiara, arguing with another customer about the cleanliness of the men's restroom. Instead of acknowledging the concern, it sounded defensive and dismissive. When members are pointing out hygiene issues, the response shouldn't feel like a debate club tryout. If management comes across as combative about something as simple as cleanliness, it doesn't exactly make you feel comfortable bringing concerns forward. I don't expect perfection. I expect trash to be taken out, fruit flies not to be part of the locker room ecosystem, and treadmill cup holders not to double as gum disposal. Great place to work on your fitness. Less great place to work on your immune system. Clean the locker room. read more

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The music is so loud on saturdays. Today it was awful. I could not hear my book Or music. I won't come back on Saturday. It is a Shame. read more

Suana and steam room has been down ever since EOS took over. It's been at least a month for the steam room. read more

EōS Fitness - Steam room doesn't work - Gyms Near Me - Arcadia, California

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I was a member to Golds Gym for 15years. EOS recently took over and it all went to sh!t. EOS charged me $178 dollars not once but twice. I was never sent a bill prior to the charges or an email. On top of that ; they were charging me for my adult daughter's account which we have separate accounts. I helped her pay her membership once because she was delinquent. The staff are unaware of any charge or how they are made. I was kicked out of the gym because I wanted an explanation for the charges. None of the staff are knowledgeable on how the billing and payments is processed. They insisted that my daughter gave staff my bank info. This never happened when it was Golds Gym. To me that's fraud. How do you process payment without any billing information at all. My daughter also stated she was never was sent any delinquent notice. read more

I got over there to start my early morning workout. There were quite a few people there at 5 am. The gym was closed when it was supposed to be open. Many people had to wait to start their workout. At about 5:21 people started to leave because they were tired of waiting. Many of them seemed to be quite angry. This is really inexcusable. I came back at 6 and the gym was open. Many people, myself included, schedule their day around being able to work out at 5 am. read more

Every since EOS has taken over it has gone down hill. Whoever deceived to replaced the sauna wood for plastic wood has to be the worst decision maker at the company. I sweat more in my car with the windows up in the parking lot. Everything seems to be broken, steam room currently going on 2 weeks now. The colors look like I'm going into a dentist office. I miss golds and a sauna that will actually make me sweat :( Probably will just go to crunch down the block now. read more

While Golds now EOS Arcadia is undergoing its renovations it honestly is still a good gym facility if you know what you're doing and are not hanging out there like it's your home /office judging the place from roof to drain. I prefer this gym over EOS in DTLA & I know change doesn't happen quickly but renovations are happening quickly and I appreciate what has been and excited for what's coming ahead. Plus side it's in a mall so working out there before 6 is always good after that it's kind of a mess because people are shopping taking up parking wherever they can . Might be a good idea to reserve EOS parking on the top roof lot, because of its location within the mall. read more

EOS replaced Gold's gym. The application to sign up for classes have been down for several weeks. We line up the front desk to sign up for classes in high demand. The lady's restroom is not cleaned often enough. The ceiling above exercise machines shows layers of dust. Very disappointed. read more

Went to cash in my free pass to the new and improved Eos was looking for a new gym for myself and family only to get denied access since I went one day years ago when it was golds, how do they expect for me to sign up when I don't know what it even looks like on the inside I laughed and walked out what a joke and there lose I'm glad this happen I don't want to be part of this kind of gym moral.. don't waste your time if this is how they treat new customers. read more

This review is strictly about one of EOS'a managers - KIARA. I've been a loyal member of this gym since its early days as Gold's Gym at the mall (1st owner had the best condition & staff), and I've never felt the need to write a review/complaint on a staff member until now. Unfortunately, the experience I had today - Friday, November 14th around 3:30 PM at the Arcadia location was unacceptable - especially from a Manager named KIARA. When I arrived to work out, the gym was actively painting walls in the same areas where members were exercising. The fumes were semi-strong, there was not enough ventilation for the massive amount of painting being done, no signage, no blocked-off sections, and no notice to members in advance. Even the "zero-VOC" paint being used still releases fumes during application, and members shouldn't be inhaling that while working out, given if VOC paint (non-toxic) is less toxic only when dried. I asked the front desk if they had a mask because the smell was overwhelming for some including me. The male staff member (tall Asian guy) politely told me they didn't have any, and I expressed frustration and can report this to the health department because the smell of the paint was genuinely hard to breathe with while exercising. At that point, Kiara (African American woman), the Hiring Manager, came out from the office and inserted herself into the conversation. Instead of addressing the safety concern or even acknowledging it, she repeated that they don't carry masks and then made a very dismissive, catty, & loud comment as I walked away: "HOPE YOU HAVE A BETTER DAY - AND THE ONE YOU DESERVE." -- This wasn't said in a professional manner towards reasonably concerned customers with frustration. She was intentionally condescending and said it in a SNOOTY way (*imagine passive aggressive b*tchy teen*) and completely inappropriate for someone in management speaking to a member raising a legitimate health and safety issue. How the F did you even get a job as the hiring manager? Did you use to recruit for a high school gang or what? What a joke. As someone who has supported this gym since day one, this interaction was uncalled for - no matter the frustration I had. I didn't bully at the guy but she clearly came out with an agenda and made it worse. A manager should de-escalate concerns, not dismiss them. And painting in active workout areas without notice or ventilation is simply not safe for members or staff. I hope corporate sees this review, because the Arcadia location deserves better leadership (NOT KIARA), and members deserve basic respect and safe workout conditions. Please feel free to check the cameras around 3:30pm and turn on the volume to confirm what was said- especially by your low quality hiring manager Kiara. There are 2 ways to take ownership of one's job at a company - a) diplomatically w/mindful respect to both the company and customers, b) passive-aggressive style bc you simply never mastered your professional craft. - Let me remind you Kiara - I never said a word to you, and even walked up to your employee to tell him that it's not his fault and it's not personal and he was kind enough to say that he understands the frustration. Kiara - you should learn from the ppl you hire. EOS - Kiara is problematic to your company - mark my words. Update: I spoke with an executive regarding this matter who saw the video of what I had mentioned and agreed with my points. To the "Max" guy's review about my review - asking for a mask does not mean I expected one. If you're down for the smell and rotten attitude of a Manager whose job is dealing with customers that took her first second to lash out, go to a 3rd world country gym. I've been in the gym culture longer than both of you. read more

EōS Fitness - Gyms Near Me - Arcadia, California

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1/30/26 - Update: the soap dispensers have been switched out for new ones but they often don't have soap. However, the elevators are working again. read more

Phillip Yoon helped me out w my membership like a mf boss. walked me thru all the steps and was very transparent about all the details. thank u phil read more

This review is just for the women's bathroom! Always very dirty. So unfortunate. While still Gold's there was a cleaning lady around 9 pm. I wish they could prioritize this. read more

Love the EōS Fitness in Arcadia at the Santa Anita Mall. I've been coming here since it was Gold's Gym nearly five years ago, and the upgrade has been huge. The ambience is solid, the community brings great energy, and there are plenty of heavy lifters which keeps the environment motivating. With the new renovation and EōS ownership, it's noticeably cleaner and more organized, and I'm glad to see the gym getting the refresh it deserved. Hoping the energy stays as iconic as the old Gold's days. Staff has been friendly across the board! read more

EōS Fitness - Functional Trainer with Lat Pull-Downs, Pull Up Grips, Cable Rows, Cable Chest Fly, and Tricep Extensions. - Gyms Near Me - Arcadia, California

The elevator is always broken at this location. It's ridiculous. They definitely need to be reported.

This place went down big time since Gold's Gym sold it to EoS. Looks like they don't have enough staff to run the business, and perhaps the capital too. The sauna and steam room have been out of service for more than a MONTH. It is ridiculous that they have not fix them yet. However costumers continuing paying full membership for a partially equipped facility. It's a shame. the showers are continuing out of soap and shampoo, not to mention the hand soap too. So people use the toilet and then without washing properly their hands go and use the equipment. Health hazard violation right there. Finally, a lot of the equipment is broken or out of service. Every time that I ask at the front desk to speak with management about these issues the guy or girl respond that managers already know about this and they are working on it. Poor management at its best. read more

I love EOS GYM!!! The staff is amazing!!! Everything works great for me! Staff is always so helpful to me and informative. I even buy my supplements from EOS. There is a gentleman that helps my husband and I with the supplements! I always have so many questions however they are always happy to answer. One time even Kiara came out of her office to help me answer all the questions I had. She was so helpful I only know her name because she introduced herself. I'll never forget her she's so helpful and made my day!!! Love EOS team!!! read more

The steam room has been out of service since before Thanksgiving and the sauna went out a week or two later. It's already the new year and neither have been fixed. In the meantime, they've repainted the whole gym and rebranded everything. I wish their priorities were a little different. I'm leaving 2 stars instead of one because most of the gym equipment works, at least. This gym is in an extremely convenient location for me, but I'll likely be switching gyms soon. read more

I read a review about Kiara or a name similar. I love that she stood up to the whinny customer. He wanted a mask. Ha. Anyway I only joined because of that. So sick of the cry baby culture taking over the gyms. This gym is beautiful. Lift some heavy stuff and go home. Cry baby read more

Since my last review 12 days ago, neither the sauna or steam room is working yet. So that makes sauna closed for approximately 4 weeks and steam 6 weeks Their response is always"renovations". I don't see it read more

Brooke at the front desk showed exceptional patience and kindness while helping me sign into my my EōS membership and change my password.

Incredibly friendly and welcoming staff! I appreciate the front desk attendants Alex and Kiki answering all my questions. Elevator is currently down but she gave me an ETA for next week. For now I will get my steps in :) read more

The front desk is very friendly including the manager Kiki and Diana. I enjoy working out here.

Gym is great. employees are really nice. Brook is always welcoming and working hard. keep up the good work.