1. F & S Auto Body

1. F & S Auto Body

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Sunnyvale, CA

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F & S Auto Body

4.6 (32 reviews)

Services - F & S Auto Body

Bumper repair

Auto frame testing

Rear-end damage

F & S Auto Body Photos

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A pillar on 2022 black civic fairly new

The man Brent literally got to my car while working on a project at the same time, he was able to patch the paint chips on my a pillar caused by a windshield replacement done by another shop and I def had to leave them a bad review. When I showed up this morning he and I spoke about what I needed and he got right to it, after applying the touch up paint he told me to come back in 30 to let the paint dry before proceeding with the sanding and buffing/polishing. Once I came back, the craziest thing was that he did all the work swiftly while in the freaking rain! We were also having a conversation the entire time! Name another person with that level of confidence! It took less than 20 minutes all together. Thanks again F and S!

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7 months ago

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3 months ago

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4 years ago

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Ask the Community - F & S Auto Body

Review Highlights - F & S Auto Body

Brent and Ben are fantastic both in their vehicle craft (my EV) but also in how they treat people.

Mentioned in 21 reviews

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Golden West Collision Center

Golden West Collision Center

4.1
(290 reviews)

Really really appreciate this wonderful team that cared for my Jeep. I got sadly hit by a drunk…read moredriver, and thanks to Henry and the team, I was back on the road in just 4 days and better than ever! They are so fast! Text updates telling me how it's going. And honestly the nicest people I have met. When you get into an accident, it's horrible, but this team was the silver lining to the entire situation. Trust that you'll be in good hands here Thanks for taking great care of my Jeep!

I had a disappointing experience during my visit this past Tuesday, July 21st, and want to share it…read morefor anyone navigating a similar situation. Some context: I was recently hit by another driver and was determined to be 0% at fault. My insurance directed me to this location for a damage estimate on my older vehicle, which has some pre-existing paint delamination. I arrived at 11:25 for an 11:30 appointment. Both inspectors were unavailable, which I understood. I was fine to sit down and wait. Around 11:35/11:40 a walk-in customer arrived after me, and while the front desk acknowledged I was ahead of him, he was served first when the inspector returned from lunch. If appointments exist to guarantee order of service, mine didn't seem to matter. When my inspection did begin, I was told I would need to sign paperwork authorizing them to proceed. That I'd need to sign over my car before ever seeing a written estimate or knowing what the insurance would cover. (This is not what my insurance told me - I was informed by insurance that I could go for the 20-30 minute inspection, get the quote, then make a decision on a different day if I chose). When I asked whether I could pull out of the process with them after signing if I wasn't satisfied with the estimate or repair plan, I was told by the inspector that doing so could likely negatively affect my insurance. Signing blind and being told there are consequences for changing your mind after the fact felt like an unreasonable ask, regardless of how standard that process might be. A clearer upfront explanation would go a long way. The inspection then had to be restarted entirely with an Allstate representative, who wasn't available to see me until after noon. Between my 11:30 appointment, being passed over in line, the first inspection, and then waiting again for the Allstate rep, there was little progress made until well after my initial appointment time had passed. Throughout the second walkthrough, I felt spoken to in a condescending manner. I'm not a collision repair expert, but I am a competent adult asking reasonable questions about my own vehicle. The energy I received when asking how my replacement door would be color-matched to the rest of my car suggested my questions weren't being taken seriously. There was also an offhand comment made when the Allstate rep got into my car and heard a foreign-language radio station, directed at me. It was framed as a joke but landed as odd and unnecessary. I ultimately chose not to proceed. When the inspector had to remove the marker used during the first walkthrough, he made a point of noting aloud how difficult it was due to my paint condition. I can't speak to the quality of their actual repair work. Perhaps it was an off day. But between the wait times, the paperwork process, the condescending communication style, and a few unnecessary comments, I left with a bad enough impression that I won't be returning and I wanted to share my experience with others.

F & S Auto Body - bodyshops - Updated July 2026

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