We needed two TVs and so we did research (Best Buy, Costco, Amazon) and decided to go to Video Only…read moreto check them out since we had never been there, but heard the ads everywhere. The reason we went to the VO store is because TVs have changed so much (and are constantly changing) and we wanted to chat with someone knowledgable about TVs. Granted each seller has their own preferred TV brands that they sell, but it was great to chat with someone about the brands, types, sizes and comparisons. At the Salem Lancaster Video Only store that person is Doug. He was SUPER knowledgable about the TVs and the different types and amenitites on each. He scrolled through the competition prices on line with me and explained in detail how Video Only sell their TVs, pricing and warranties, etc. He was extremely detailed so that everything was clear. Once we decided to go with the TVs at Video Only (two different brands), he gave me extremely valuable tips for setting up our TVs at home and was just an amazingly personable, professional employee. I even called him ON LABOR DAY when I was having trouble setting up one TV and he was there and told me what to do. It worked flawlessly. Doug at Video Only has made me a believer. Ask for him if you go to the store and you won't be disappointed!

Needed a new smart TV, sound bar and tv mount. Hayden was very knowledgeable, helped us to compare…read morefeatures of the diff manufacturers, sizes and models. Such a big decision- Hayden as very helpful, not pushy and just a great friendly guy. Was able to compare prices elsewhere, so I know we got a good deal. You can't go wrong here.

During Christmas I purchased two laptops for my 10 and 12 year old sons. They were thrilled to have…read morebrand new laptops. Three months later my 12 year old's laptop just stopped working. My husband contacted Microsoft and they told him to take it to radio shack. We had other shopping to do and drove to the Radio Shack in Salem. We were informed that they could not do anything because my son with Autism took off one key by accident (he is fascinated with how things work) This had nothing to do with the laptop not working, but I understand that employees have to follow policies. I thought about looking at a replacement and the employee was very rude. He said "you get what you pay for" and said it was no surprise our cheap laptop quit so soon. He showed me laptops in the $1000 range and told me that I needed to buy one of those or something nicer if I wanted my children to have decent laptops, implying that I was a cheapskate who bought my kids two pieces of junk. He did this in front of my children. I am not paying $2,000 for laptops and do not appreciate being told I am cheap in front of my children. I will not go back.

Just had my worst retail experience EVER at North Lancaster Store. Rudest person I have ever…read moreencountered in retail works there. Absolutely no customer service skills. Very terse and short with all customers. I know the job probably sucks, so whatever. I had waited 20 minutes to get help because I needed something from the stock room, and had to wait while she activated someone's phone. No one else was working there. Fine, I understand that. Not her fault they are understaffed. Then she got my stuff from the back. The item was on sale, but then she had to do some extremely complex transaction and then go back to the stock room to print something and then scan it so I could save $5 bucks. I commented that their system seems rather antiquated. Then, of course, she had to see my ID even though Master Card policy prohibits requiring showing positive ID. I told her, fine, but that it is against Mastercard policy. Look it up if you don't believe me. It"s my pet peeve that I have to go through a bunch of BS to prove my ID at a retail store, when I can just punch in my card number online and be done. Some weirdo standing there (people were starting to line up in random locations) then asked my "why are you so rude, when she is just doing her job". He was very aggressive, and I realized that the clientele in this place by-and-large seems pretty sketchy. He may have had a point, but that lady and that cluster**** of that place just brought out the worst in me. That guy and I proceeded to have an argument right in the store. He told me the batteries I was buying wouldn't last 10 minutes, and I told him how rude it is of him to insult these fine Radio Shack product.s. He kept right on blabbering about my rudeness as I walked out with my purchase (which I now wish I had just abandoned the whole thing). Well, let's just say my days of Radio Shack are over. To that fine upstanding citizen and that stellar customer service provider, you need not worry that I will ever again bring my rude self into Radio Shack.

Austin of the Bend Best Buy Geek squad did a great job of setting up an entertainment center in our…read morecondo. Explained everything and was professional and patient.

I went into the store fully prepared to spend upwards of $2,000 on a new multi-monitor setup…read more However, because of the shocking behavior of one of your employees, I walked out empty-handed and will never step foot in a Best Buy again. When I attempted to show an employee the specifications of the monitors I was looking for on my phone, he immediately became condescending and hostile, asking me, "What is your shitty ChatGPT telling you?" Sam at Lancaster lost Best Buy quite a bit today. Won't be going there again.

This place is awesome. They installed my wolf pack dash camera and a great rate. They quoted me…read moreover the phone and stuck to their price! Results came out better than expected and I would recommend this place over "toy cars" on Lancaster. Please come to Hear No Evil instead

More than just a shop for vehicle audio. They also do cameras, home entertainment systems, and much…read moremore. Staff is consistently awesome, and pricing as well as quality is more than fair.

With an important business trip looming and a screen fritzing out for unknown reasons, I was faced…read morewith a tough choice. I knew the vendor repair service turn-around would be at least a week, while working with Reboot was a total unknown. I brought my machine in and got an immediate, and most importantly CORRECT diagnosis, and this team worked to get my parts rush-delivered. When the part came in, I popped in and they turned the entire job around in under an hour, and they even saved my old webcam-cover-sticker and situated it on my new screen. And all the while, I saw and heard them attentively listening to and offering real, practical advice to each customer that came in; not trying to upsell or pressure people into work they didn't need done. These are real pros, who have attention to detail AND empathy. Would work with them again in a minute, but based on the quality of their work, I'm sure I won't have to.

they are a money pit. Quit while you are ahead. It's like a junkyard th sells a transmission…read morefilled with sawdust. Good luck

Target got rid of their DEI policy and that has significantly lowered their quality of service and…read moreexpertise. We used to depend on Target for our multicultural hair products and all of our household supplies, but their lack of diversity has forced us to go directly to the suppliers instead of shopping at target. Also we can get the products for a better price elsewhere.

The people in tech wipe out all the one piece cards and Pokémon cards and resell them online!!!…read moreYour welcome Salem that's why there is no more when you guys try to buy them . I hope corporate sees this as well . Also they aren't supposed to tell you if their is a stock of store cards but guess what the guy in tech name Will , he will answer the phone and tell you their is a big stock bro ! And then when you get to the store and question where the stock is they show otherwise . I will be writting a formal letter and contact corporate so they know what's going on that actually isn't fair for people that actually go out there way for it .

Every employee is rude especially the "men". and all 3 employees I came into contact with gave…read moremicro aggressions and a piss poor attitude with every dialog exchange. Cheap furniture sold at the highest rate, little to no selection and they all have zero customer service skills and super unwelcoming. -Edited: they refuse to uphold the insurance and replace damaged furniture. I am Paying monthly plus insurance on a damaged piece of furniture that they refuse to replace. Once they get u to sign on the dotted line they don't care about your needs/concerns and they all have zero customer service.

Im reppin aarons again as I could not due half what they do for us if it was not for the service…read morethey offer like I said before being a single parent without family members around n support aarons offers free delivery free repairs and nice merchandise and you can pay same as cash in short term or rent out long term and change items up at anytime it's great I love them my bed washer dryer and TV are thru them the biggest items I own lol n ain't no way I could have got emm without that service

Charles was personable, knowledgeable and professional. Although the current frame was not…read morecompatible with the new TV, Charles had the needed frame in his truck. I also had lost the remote, but Charles had four to choose from handy! :-)

Charles was amazing. He helped me get the bingo monitors up and running at Keizer Salem Area Senior…read moreCenter (KSAS). He took a total of 4 days to come in and set it all up, and he donated most of that time. I told him what I had to spend, and he made sure NOT to go over my budget. If I ever have to get more equipment put in, I'll be calling him again. He even took the time to fix someone else's work.