I have to give a huge shout-out to Fabric Empire! I had placed an order on Amazon for upholstery fabric for a project at work back in October. Right before it was supposed to arrive, the tracking suddenly changed to "delivery date unavailable." Amazon wasn't much help, but I was able to track down the vendor -- Fabric Empire -- and gave them a call to see what happened. A very kind representative (I won't mention her name for anonymity) immediately looked into it and confirmed that the package had been lost during the delivery process. She went above and beyond by getting a replacement order shipped out the same day, and it arrived today without any issues. The customer service was absolutely outstanding. Fabric Empire really stepped up and took care of everything quickly and professionally. I now know I can confidently order directly from them in the future. Great job, Fabric Empire -- and thank you again for the exceptional service! read more

Fabric Empire - Fabric Stores Near Me - Los Angeles, California

Great team. Don't go in expecting a Jo-Ann's experience. This is not that kinda store. You enter into a small suite of offices where they handle what I assume is a largely an online business. I told them what I was looking for (I had an item to color match with) and one of the team walked me into the adjacent warehouse to a giant wall of suede, and we sorted through it until I found my match and I bought it. Awesome. :) read more

Great location for vehicle headliner. They had the exact match for my Jeep. Thank you guys! read more

Fabric Empire - Jeep headliner foam backed - Fabric Stores Near Me - Los Angeles, California

Fabric Empire is the best! Selection, prices, and service is unmatched! And very fast!

Mishel, Abby and Sean, they're awesome! They're helpful and kind. Went beyond to help. Very much appreciated read more

I ordered foam from Fabric Empire for some chair cushions and when it arrived, was concerned that what I had ordered wasn't what I really wanted. Because I had already cut a small piece from the sheet of foam, I couldn't return it. I contacted Fabric Empire for suggestions of what they might have that would better meet my needs, they immediately offered to send me a new sheet of foam FREE OF CHARGE! These guys definitely know customer service and have turned me into a believer. Definitely one of the "good guys". read more

Here's some of my letter to Fabric Empire. The President of the company, Mr. Mishel Iryami, has not replied after taking money for a delivery he knew he could not fulfill and after ignoring my request to notify me if there would be ANY delay on this time-sensitive delivery. "I have now spoken with a supervisor at UPS who told me that every seller was informed prior to the date of my order that guaranteed expedited delivery commitments could not be met. Because you were aware of this when you accepted my money in return for a guaranteed delivery date of Monday June 8th, you cannot justify anything less than a full refund for the shipping costs. Further, our agreement included an additional aspect because I submitted a comment with my order specifically instructing you to cancel the order if there was any reason that the delivery would be delayed. The fact that I paid more for the shipping than for the product was yet another indicator that the delivery date was a critical aspect of the agreement. Because you knew that time was of the essence and you accepted my money, you were required to comply with your own delivery promise. It is unjust, unethical, immoral, illegal, and unacceptable for you to attempt to keep my money for a service you failed to provide. Don't be a thief." read more

Just a quick post to say what a fantastic place Fabric Empire is - My entire experience with them was first-class: I had searched the planet for a suede-like fabric for my classic Jaguar, and I had no luck. Just when I was about to give up in June, I saw Fabric Empire had a new line of Suede headliner fabric, with a color that might work. I called, and the staff was very helpful, going above and beyond to mail me a few different color-samples, so I could be sure. But that's not all - when I found they did have the right color, I ordered four yards, and they shipped it right away. It arrived on-time, perfectly wrapped and was even nicer than the sample. I just had the headliner done yesterday, and it looks fantastic! I could not be more pleased with the product and service Mishel and his staff provided. read more

Fabric Empire - New suede headliner in Jaguar - Fabric Stores Near Me - Los Angeles, California

I ordered several yards of fabric for a work project. We needed it ASAP. The UPS forgot to pick it up so Fabric Empire paid a Lyft driver to bring it up to the Valley! Who does that? EXCELLENT customer service! read more

i bought from this seller on etsy and it is by far the most unpleasant experience I have ever had online EVER!!!!!! I bought aqua color fabric, in a light pastel shade, and they sent me a dark, dark, dark turquoise which was completely wrong and they never accepted they messed up. I sent pictures side by side of what the difference in color was, it was like night and day, black and white, and they still played clueless. Horrible experience and will never ever buy from them, and I told all my family and friends and everyone of us, who sews and embroiders, about this awful experience. and here is the original link for the light color fabric I bought and their original picture they advertise https://www.etsy.com/listing/150211510/sequin-small-dots-aqua-fabric-42-wide?ref=shop_home_listings read more

Fabric Empire - this is what I bought - Fabric Stores Near Me - Los Angeles, California

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Do not order if you expect your stuff in a reasonable time. I ordered swatches.....................just little swatches that don't need to be measured or anything. Just cut a little piece and done. It has been a week and they still haven't even shipped it yet. If it takes this long for swatches id hate to see how long it takes to ship out something that actually needs to be measured. read more

I ordered 3 items from Fabric Empire and I only received 1. I have tried calling them, but they do not answer and ask you to contact them through email and hang up the phone on you. You are unable to leave them a voicemail. I have sent them 3 emails and haven't gotten a response from any of them. It is hard to be patient when they won't even respond. I guess I will have to contact my credit card to dispute the charges. read more

Two years after making a purchase here, I'm finally posting the Yelp review I said I would. These guys are great. They found me the perfect color/texture in their many stacks of rolls, and offered a very reasonable deal. Get this: for a stage sketch, I needed something that could come across as "whale skin." Yeah. I needed something blue and stretchy to drape across a wire armature, and they cut me a few yards of the perfect deep navy Spandexy nylony stretch satin material. Anyway, thanks team! Sorry it's taken so long. read more

Fabric Empire - Reams and reams of dream-fabric. - Fabric Stores Near Me - Los Angeles, California

July 2nd 2018 took a trip to Fabric Empire looking for some red crushed velvet material to recover a 6 foot tall chair to use for the Garter Removal at Wedding Receptions. I sent 3 email messages before i visited their location and each email was responded to in a timely manner. Parking is a little scary as this is a busy street with many stores up and down the street. I was greeted in a friendly manner when i arrived and taken to a lady that could help me. I was pleased with my experience inside the shop and couldn't stop looking at all the wonderful material tucked away on shelves. I was really happy with the price i got my material for and would recommend to anyone needing material to check this stores price first before spending your money. Can't wait to see the chair done...Thank you Fabric Empire read more

Stopped in here to stock up on faux fur and had a wonderful experience. Everyone working there was super friendly and attentive, they really went above and beyond to make sure I had everything I needed.. I've never received such fantastic customer service before! They had a really great selection and it was easy to navigate. A little unassuming from the outside, but once you're in... you're in for quite a treat. Will definitely come back here the next time I need more fabrics! read more

The place is hard to find but they have a great selection with amazing prices. The guys were very helpful and nice. Jelly helped me and and got me some great pieces of fabric. If you're looking for good quality with good prices, this is the place to go. It is not your fancy fabric store at all. More like a warehouse...prob how they keep their prices lower than most others. read more

Contacted them multiple times to cancel an order before it shipped (within seconds of purchasing). Waited weeks for a response, finally got the order a few weeks later. I had already bought it from someone else by the time the package got here. Their return policy was harsh, and more expensive to return, so I kept it. Just opened it after a few months to try and figure out what to do with it and they had cut the foam the wrong size (by 9"). they responded saying the website says "FOAM PACKAGES NEED TO BE OPENED IMMEDIATELY ONCE YOU RECEIVE THE PACKAGE. DO NOT LET THE FOAM SIT UNOPENED FOR MORE THAN 1 WEEK!" and because of this we cannot accept your return." 9 inches isn't within "foam expansion size" or a "passable mistake." One week, or a month, or a year, or a decade doesn't decrease a foam mat by 9 inches. Their prices are low, but not worth the bad taste it leave in your mouth. read more

I bought a 50 yard roll of burlap from Fabric Empire that was sold as "Hi Quality Burlap Jute Fabric Camel/60" wide and had it overnighted to my place of business. It was the worst quality product I have ever worked with. That is not an exaggeration. There were large seams and runs all through the product with holes and stains. It was completely unusable. We tried to salvage even some of the product to find one part of it that was suitable to use, but could not. I contacted the company immediately and they said they would give me a full refund, including the overnight air freight I paid for per his boss . They sent me a prepaid label to return the product which I did. I have a proof of delivery. I left message after message and email after email with no response. Finally I contacted someone who took down my information again and said it is up to her boss. Her boss said he will not honor the refund promised for the product, or air freight, and on top of that they have the returned product. I think there is another name for that....robbery. I am out 639.55. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE! read more

They took the time to resolve my order and to communicate feedback regarding the fabric I purchased. They were understanding and intentive in resolving things. read more

Excellent customer service. Friendly, knowledgeable and the best selection of glitter vinyl around. We regularly drive 350 miles from Northern California to shop. The best. read more

i can't believe there are only 2 reviews for this place!.. these guys are incredible!!! just returned from their warehouse and had to sit down and write this - yes, first impression is deceiving... it's an industrial looking place and doesn't look very welcoming but once you are talking to the guys, it's like being - as my wife said - at tiffany's... that's literally the level of service you get there... they are so nice and helpful and absolutely sincere in their efforts.. so don't hesitate - go go go!!! read more