Each service person was great! I had a body scrub with Leslie. She was friendly and attentive, and…read moremy body felt amazing afterward. The only thing that was a bit of a let down was the boxes and new counter still in packaging in the front lobby. However, the warm neck towel upon check-in made me forget all that.

The therapy staff was friendly and did a nice job. I got multiple facials (hydroderms) here at…read moreSpavia, however didn't see results that were advertised by staff. The facial itself felt great, the waiting room was nice and quiet. There was one day where the women's dressing area smelled of sewer which was unsettling before going into a spa experience. It was after this that I decided to cancel my membership. Reaching out to the site, there was a requirement that I had to stay a member for a certain amount of months before canceling, so I did. They made it more difficult than a gym membership to cancel. I wanted to share with others: USE your credits otherwise they're gone once you terminate contract. I was a couple of days out of my canceled contract and lost that previous months unused credit. The company's main focus is to gain memberships and require you stay there for so many months without the option of canceling when you want. Therapy staff was nice. It is the business that deserves 1 star.

Lemon Tree Massage is my go-to spot when I need a truly great full body massage without breaking…read morethe bank. The quality here is honestly unmatched for the price. Tina is my go-to and gives one of the best massages I've ever had--she knows exactly how to work out tension and make you feel completely relaxed. Lisa is amazing as well, so you're in good hands no matter who you book with. If you're looking for an affordable, high-quality massage, this is hands down the best place to go. I always leave feeling like a new person.

Will NEVER come back. TL;DR BELOW v v…read more This was our second time. First time was decent-ish but this time, it was 90 minutes of not a great couples massage for my hub's birthday. Our massages were so vastly different but what they had in common was that NEITHER of our therapists could go from softer to deeper pressure to back to soft, which in a 90 minute massage gives some time for that. There were NO sighs of relief from our room the ENTIRE time, just yawns from our therapists. They mainly used their arms to massage. So there wasn't very much work being done on our muscles alone, which would need hands. Mine somehow maintained KITTEN MITTEN PRESSURE on me like for 90% of the massage WITH FOREARMS. There were some spots she got that felt great but it more felt like luck than intentional. I was wondering if maybe I'm imagining that the pressure was light so many times, I couldn't enjoy the massage. I couldn't tell if it was out of fatigue, because I'm a lady (maybe thinking I don't need as much pressure) or if she was distracted because there would be like a slow gentle jostling that would kind of trail off, almost pause, then the pace would pick up but still not very much pressure. It doesn't take too much to make me jump out of my seat when getting my feet massaged but it felt like a baby was poking me this time. I had asked for more pressure in the beginning, which improved it a little but the pressure fell off back to almost nothing quickly. I got the sense that my therapist was tired so I spent most of the massage waiting for it to be over while I was gently jostled, pinched (gently) and thumbed with just slight fingernail sometimes. My husband, on the other hand, got ALL THE pressure for both of us within the first ten minutes- it was all elbows / arms for him with zero buildup to deeper pressure. At points, she would put full pressure on BONE. After that, barely any pressure for him ESPECIALLY on common pain points. She maybe spent 30 seconds on each of his arms. His therapist used the hot stones like they were straight out of the oven, they had no time to cool. From the oven to the skin. His legs were hyperextended when face up and his therapist put DIRECT pressure on his knees. He'd been dealing with a knot / pain at the right Lat/ QL point for a couple weeks and he left in MORE PAIN than when we walked in. The massage left us MORE annoyed, sore(in my husbands case) and less relaxed. The most boring, annoying, nothing massage I've ever gotten. For him is was just all pain that wasn't therapeutic. They were both considerably older and it was a 3pm appt so it could have played a role in what seemed like a massage that both therapists were tired in. Despite all that, NONE of it is what's making me leave a review. I was going to just pay for the service and MOVE ON. No tip, which sounds bad but honestly for a 90 minute with CBD oil, they were getting plenty from us considering we paid service when we barely got a massage. (Now I'm wondering if the CBD oil is even legit.) What's making me leave a review? THE TIP. I paid for the service and gone to the restroom but then the girl at the front asks if I want to leave a tip as I'm leaving, and points out our therapists are RIGHT BEHIND ME- REALLY putting that pressure out there to tip. The therapists behind me spoke in another language & the tone told me enough that they weren't happy they weren't being tipped. I've never had a place do this ever, really? Coerce your customers to tip? 1. The therapists must not be getting adequate breaks so afternoon appointments get a tired therapist. That or maybe you need to come in earlier or just be really lucky with whoever you get. 2. When you don't want to pay a tip /additional gratuity (to show GRATITUDE), they will then HARASS you as you're leaving to leave a tip for the massage your therapist barely executed. (I have no problem tipping. Dude, me & hubs been trained in massage. We have had some light or too painful massages that still did SOMETHING. This is probably the WORST massage we've ever had AND then the tipping thing was just the cherry on top) I gave them both $5 each, which was met with a shocked look on both of their faces as if they both just did super great jobs and I should be giving them my firstborn child. {I get it if they're literally fatigued, but it shouldn't be surprising when I don't tip.} That alone was almost worth the experience but now we're going to look for a massage place that will ACTUALLY give some decent pressure and some actual effluerage and pettrisage instead of whatever tf this wasted experience was. TL;DR don't come here if you want a low tier massage and to be gaslit that you should pay more of your hard earned money, the service fee is not enough. Which is understandable, if the massage was actually decent. Might have a chance if you get there early so that your therapist is as fresh as possible but otherwise, don't waste your money.

I visited Marco Hamam Spa with my friend Bella for her bridal spa day, and we had such a lovely…read moreexperience. I booked her the bridal package, and I did the Hama session and a massage - both were incredibly relaxing and left me feeling refreshed. The atmosphere was calm and peaceful, and the staff made the whole experience feel really special. It was the perfect way to slow down. Definitely recommend for a relaxing self-care day or special occasion

I had a service here on February 19 that included a custom facial and hamam body scrub. I have had…read morethis type of scrub, Korean bodyscrub, & facials before. I wanted to see if DFW had a place that was adjacent to my out of town services. The facial was just ok, but the body scrub performed by Preeti was underwhelmingly done. There was no consultation about allergies or sensitivities, no hair covering offered, and the exfoliation was incomplete. The service felt rushed and I left feeling unclean rather than refreshed. She kept offering me a massage due to a cancellation that I said no multiple times. I didn't show my displeasure by being rude being I'm urging this new zen thing. I just noted subpar services are an overstated norm in North Texas. Also, it was stated if you have a service the steam sauna is complimentary it is not. I was not asked how my services went at check out and even though I called prior to 24hrs for initial appointment I was charged $30. Because of the experience, I called the spa the I Monday Feb 23 to cancel my membership/appointment and spoke with Ishma. She stated Preeti never received this feedback and I could come back. I declined due to lackof accountability and my time being completely wasted in this experience. The cancellation was agreed upon and she stated it would be done Tuesday since they are closed Monday. I followed up again the next day (Tuesday) because it had not been processed yet being I did not receive a confirmation text. After calling again, I received confirmation by text that my membership/appointment has been canceled. Despite canceling and receiving confirmation, my card was still charged fraudulently on March 6. That charge was not authorized, and I ultimately had to cancel my debit card because of it. At this point, the issue is no longer just about service quality but about billing practices, respect for a customer's time, and cancellation request. For those reasons, I cannot recommend this business and will continue my services where integrity, attention to detail, & quality of service are the norm.

I traveled to the spa for Valentine's Day weekend, and while typically it was busy, the service was…read morestill absolutely exceptional and they were able to maintain such a high level of quality even with it being completely packed. My treatment was excellent, the facilities are so beautiful and well kept, and the staff were fantastic and so welcoming and helpful. It's definitely on the higher end of pricing when it comes to spas, but I feel like the facilities really do warrant it and I would go back again for sure.

the facilities and customer service were excellent no wonder they charge a 22% service charge. well…read moreworth it! valet your car at the front and the spa will validate parking. the spa entrance will be on your right of valet! how convenient! the indoor jacuzzi was a dream and the heated outdoor pool was just fine in this 60 degree weather. i would come back again! just not for a massage. there are better massages out there

No shade to the friendly front desk or Gina (who gave another fantastic massage), but I left…read morefeeling a bit disappointed. After Woodhouse's most recent renovation, the Quiet Room feels like a Starbucks seating area, where I should whip out my laptop and hop on a Zoom call. Several small, dining-height tabletops and lots of tiny, hard chairs. What happened to the comfy chaise lounges with the big, fluffy pillows? There's a small water station (cool, no ice) and a few small to-go snacks, but that's it. I was led to the locker room and shown my locker, but never offered a water or mimosa, not even instructed to sit in the Quiet Room while I waited. Maybe this was because they knew I was a return customer, but still...

Still as great as when I updated my review last year, so for great info, read that. This is simply…read morean addendum (wink) ... The co-ed lounge still offers space to sit and wait. They have complimentary snacks and flavored water. There are also still cozy blankets throughout the room you can use. I will say the chairs are not super comfortable so which I would bet is to ensure you don't lounge around all day. The complimentary drink situation hasn't changed, but they have added clarification at the front desk and in the lounge. ONE complimentary drink is offered (wine, champagne, mimosa, tea) and you can choose to have it prior to your service or after. I would recommend if you are arriving less than 30min before your service OR it's busy, get your drink AFTER! There are only so many staff members and if it's busy your drink won't be delivered with enough time to actually enjoy it prior to your service. They have removed the door from the shower and replaced it with a curtain so it's easier to spot. HOWEVER, they do not offer towels larger than a washcloth, so if you plan to shower BRING your OWN towel! They do however have complimentary shower gel, shampoo and conditioner. For the first time I ever I included a facial to my visit. The Repair and Revive facial was incredibly relaxing and my skin looked wonderful! I do wish more instruction had been offered when I checked in as this was my first facial. For ex: - Do I wear a robe, or go in my clothes? A: Either. You take off your top and they have you wear a wrap before climbing under a warm blanket and lay on a table (like a massage). - Should I shower before because I won't want to wash my face after? A: yes. Sunscreen and other creams were added to my face so I did not want to shower after. -Should I have my hair done or leave it messy after a massage? A: They massage your neck and around your hairline with oils then wrap a soft headband around your hair to keep it off your face. I had a new woman giving my massage and a new woman do my facial and both were incredible. I have yet to request the same person when I return because truly no matter who I get, they are incredible!

We went to WorldSprings for a couples massage to celebrate my husband's birthday, and we had such a…read moregreat experience! Our therapists were Brittani and Paul, and they were both incredibly kind, friendly, and professional. I especially loved Brittani! She was constantly checking in to make sure I was comfortable and having a good experience, which I really appreciated. She was so sweet and made me feel completely comfortable throughout the massage. Our original appointment was at 2 PM, but they called me around 1 PM because the female therapist assigned to my appointment had called out. They offered us a 5 PM appointment with two male therapists, but I wasn't comfortable with that, so they were kind enough to give us the option of coming at 6 PM with a female therapist for me and a male therapist for my husband. I really appreciated them accommodating us and making sure we were comfortable. The massage itself was amazing! We also added the scalp treatment, and we both really enjoyed it. Everything finished right on time, and afterward Brittani and Paul checked in with us to see how we were feeling. After our massages, we enjoyed the different mineral soaks and pools. Since it was our first time, the staff was also really helpful. They offered to give us a little tour and explained the map to us so we knew where everything was. Everyone working around the pools was also very kind and friendly, which made the experience even better. They provide robes as well, which was super convenient, especially while going between the pools and different areas. The views were beautiful, and it was honestly the perfect way to spend my husband's birthday. The locker rooms and showers were also very clean and elegant. The lockers felt secure, and I loved that the showers already had products available, so we didn't have to worry about bringing everything with us. We stayed until around 8:30 PM and had such a relaxing evening. There are so many different soaks to enjoy, and we really loved being able to take our time and explore everything. Yes, it is definitely on the more expensive side, but since access to the soaks is included with the massage, we personally felt it was worth the money, especially for a special occasion. We didn't try the food or drinks since we had plans for later, and we went on Monday, it wasn't that many people around either so it made our day more relaxing. We will definitely be coming back! A special thank you to Brittani and Paul for making our first WorldSprings experience so enjoyable!

Needing a reset from a busy work-life, I cashed in my birthday gift for a weekend getaway…read more Loved the options of springs (man made of course): from a 50 degree cold plunge to a 104 degree inner calm pool, there's temperatures for all needs. Saunas ranged from aromatherapy to red light. Even a guided session in the larger sauna by the lockers. Day passes include: Free towels, wrist bands to open/close lockers for personal belongings, water stations, access to all pools and saunas. Extras: $10 robe rentals, services (massages, facials), food, and drinks. My wishes: a quiet area for people who want to meditate because the chatters of others got loud and more times for guided sessions. All in all, nice time to relax and reset while getting some vitamin D (sun).

Amy the masseuse/therapist was amazing (it was her first day on the job for this spa)! A true…read moreprofessional, she had courteous table side manners. While communication was minimal to keep the vibe of serenity and tranquility she showed attention to my comfort of her pressure and technique, as well as, for my targeted areas of concern. Front staff was polite and very informative up front. We booked by telephone and was able to get same day service. Checking-in was a breeze and quick. The facility is very clean and has a peaceful ambiance. Will definitely return and am considering a membership.

If you go... Prepare yourself to come out a brand new person…read moreWENDY - maam! Thank you for taking care of me. My first massage was a lymphatic massage and Friday was a full body 90 minute massage and I walked out of there speechless because of how great I felt! I will be back. Book your appointment TUHday!

I've had a massage in an onsen in Japan and this was way better…read more I don't really know what to expect but they covered my entire body (I went for the 70 min head, feet, body treatment) and you shouldn't do anything less than that I come out feeling refreshed like a new man. Loved the pressure, heat, and lotion everywhere. I'll come back! Staff was also incredibly nice too.

The massage was good overall. My only feedback would be for the staff to remain quieter outside the…read moretreatment rooms. During our session, workers were talking loudly, which made it difficult to disconnect from the noise and fully relax during the massage.