I've been coming to this location for a little over two years now, and 99.9% of the time I've…read moreworked with Maria. She consistently provides excellent service; professional, attentive to detail, and always respectful. It's the kind of simple yet truly effective customer care that keeps me coming back because I feel valued. The space is always tidy and welcoming, which adds to the overall experience. Each year, I receive a birthday gift card as a gesture of appreciation for being a loyal client, and I genuinely value that recognition. Thank you, Waxpro Waxbar, for everything you do to keep me and the women in our community feeling clean, confident, and cared for.

I got my lower legs waxed for the first time EVER on Saturday. When I entered the shop, there was…read moreno one in the lobby to check in with so I hung around for about five minutes (I'd arrived about 10 minutes early, as the website says to do). There are Fiji water bottles in the lobby but no sign by them. I wasn't sure if they were included in the cost of the appointment or cost extra so I didn't take one. Maybe if I was bolder, I wouldve inquired. They sell a number of sugar scrubs and other products that you can use after your sugaring/waxing appointment at home. At 2:30pm, a technician came out with another customer who'd just finished and greeted me after closing out her appointment. I was definitely nervous but my technician put me at ease with light conversation and music (they let you choose what music you want when you schedule your appointment). I had initially made my appointment for sugaring but I was told that my hairs were too short and that wax would work better. I was a bit disappointed because I'd read about sugaring, but happy that my technician was able to provide good advice. It didn't hurt nearly as much as I expected it to. I was in and out in about 45 minutes with silky smooth legs.

Still love coming here and I completely trust the process and advice given to help me look and feel…read moremy best. I always feel comfortable and heard. Packages are also available which are great. Thank you!

I've been going to Shobha since they are the only ones offering sugaring. I get brazilians so much…read moreless painful with the sugar. The service experience varies with the technician. I personally love the manager Cindy since she is so detail oriented and also fun to chat with. I also liked Raji when she was at this location. The other techs are very sweet but I feel like they miss some hair each time I go there. The salon itself is very clean and they insist on handwashing which I admire. Overall, I would highly recommend for the waxing/sugaring.

DO NOT come here if you care about the health of your brows. I paid $135 for a brow threading,…read moretint, and lamination package on Wednesday, May 20 at 11:15 AM. It is now May 27 -- one week later and my brows are sparse, damaged, and actively falling out. I am including before and after photos. In the before photos you can see my natural brows. Thick, full, and well-defined from the head all the way through the tail. In the after photos you can see the tail of both brows is now sparse and fragmented, with hairs visibly scattered and damaged. This is not fading. This is structural damage. Here is what happened: When I arrived I was immediately handed a consent form and pressured to sign it on the spot with no advance notice. When I took out my phone to photograph the form (so I could reference the aftercare instructions I was agreeing to follow) I was told I was not allowed to take pictures. I have never had a service provider refuse to let me document a form I'm being asked to sign. Before the lamination, she threaded my brows so aggressively that I was visibly shocked. I have had brow laminations many times. Every other technician I've been to takes off as little hair as possible before a lamination because the entire point is to create a full, fluffy result. When I asked her directly what look we were going for, she dismissed my concern and said they would be fluffy once she was finished. They were not. During the chemical processing (a timed procedure where monitoring is critical) she left me to perform threading on two walk-in customers. This is almost certainly why my brows were over-processed. This has never happened to me before at other establishments. When I asked for aftercare instructions before leaving, she pointed me at a poster on the wall for Elleebana Lash Lift maintenance. That is a lash lift aftercare card, a completely different service. I was never given written brow lamination aftercare, just a quick verbal "no fluids or oils for 48 hours". I followed the 48 hour rule to a tee. I take the process very seriously because, of course, I don't want to waste my money. Results: my brow tint was completely gone by day 4. Brow tint should last 4-6 weeks. One week out, my brows are dry, brittle, and falling out every time I brush them. Hair loss is not a listed risk in their consent form. This is not a normal outcome. This is what happens when a chemical treatment is over-processed and left unmonitored. I have the consent form documented (I took a picture before she tried to tell me I couldn't, Thank GOD I did!!). I am pursuing a full refund and will be filing a complaint with the Maryland State Board of Cosmetologists. Do not risk your brows here.

I visited Gina Threading in Rockville for a cleanup, asking to maintain my natural shape and…read morethickness, which I had grown for 10 years and was happy with. Gina, the owner, thinned and reshaped them despite my instructions. When I raised concerns, Gina deflected, insisted I was happy, refused a refund, and told me she didn't care if I left her a negative review. So, here's my review. If you care about your brows, I would avoid this place at all costs. You've been warned and I hope this review helps others avoid the same disappointment.

If you want quality nail services done efficiently and at a reasonable price- Cindy's nails should…read morebe a go to for you. I come here for pedicures/gel manicures and they are often able to complete my services in an hour to hour and a half. This is a large salon and I enjoy the ambiance - just keep in mind that they are often busy. If you call in advance they can almost always squeeze you in. And they have a wide variety of nail colors- I love the 112 purple shade!

Sigh... I've come here on occasion for at least 5 years now, but I can't confidently go back again…read moreafter this. When I arrived for a walk-in, I told and showed them exactly what I wanted, and they said ok and took me back. As my appointment went on, they avoided doing the design I asked for on my toe and took me to do my fingers. Then they said they can't do cat eye nails on short (mid sized) nails, but I can't do acryllics for my job. Why not say that from the beginning? I stated at the door cat eye no acryllic. Btw my friend has done cat eye on my regular nails before and I was happy with it... unfortunately she was busy... I didn't know what to say and felt embarrassed trying to decide what I wanted on the spot, my tech was definitely frusterrated with me and at that point I wanted to leave. But my toes weren't done. Same thing, they took me to do the design on my big toe with acryllic paint and it looked bad :( so I just asked to take it off. At that point my expectations were crushed and now I paid full price for nails I never wanted. I was rushed out for another customer and I get it bc it was a waste of my time too. My nails don't look bad, but it's nothing like I imagined. Have low expectations and simple designs only if you choose to come here. Katie is the only one I would trust and she took great care of my mom. My mom and I had totally different experiences unfortunately

I recently had a facial, and my skin has been absolutely glowing ever since! The entire experience…read morewas so relaxing. I especially loved the head, neck, and arm massage--it was such a nice touch and left me feeling completely refreshed. I also had some extractions done, and I was surprised by how gentle and virtually painless they were. I had one cyst that I was advised to leave alone rather than treat aggressively, and within a couple of days it cleared up on its own, just as I was told it would. Overall, it was a wonderful experience, and I really appreciated the care and honesty throughout my appointment. I can't wait to come back for my next facial!

5/5 experience! Greeted as soon as I walked in. Service Promptly! I called the day before my…read morebirthday, was told they would see what they could do and they would call me back! They did! The receptionist/ Gentleman was super friendly and nice, and was able to get me in first thing in the AM @ 9 next morning! ( I totally Did not Expect the call back so last minute)...On my birthday! Located tucked away, but befitting of its name, a Little Oasis, It Most Certainly Is! The products used were gentle and soothing, smelled So great and relaxing....the ambience was the same!! Just what I needed and was looking for priced just right! My " Birthday Facial"... ( they named it")... was just right. Not too harsh, did not sting or hurt while exfoliating... the blue light before to determine my "trouble spots"... excellent. ****Jessica was A-M-A-Z-I-N-G, and I will end on that note! Hands down she was The Best. It's a must Go! Thank you Jessica, and Little Oasis for making the Birthday Girl ....Glow :)

I have been seeing Soheila for electrolysis treatments for almost a year and am so happy to have…read moremet her! After much research I decided to schedule a consultation and Soheila not only answered all of my questions but provided information that I hadn't even considered. Not only is Soheila very experienced and knowledgeable, but her touch truly is gentle. Let's face it, nothing involving needles is painless but Soheila makes it manageable. The other thing I truly appreciate about Soheila is that she took the time at the consultation to make sure that I understood that electrolysis is a process, that it is a commitment and if I stick with it, I will see permanent results...I have to say, Soheila was right and I'm thrilled! If you're thinking about electrolysis I thoroughly recommend Soheila at A Gentle Touch!

I am extremely dissatisfied with Gentle Touch for Electrolysis treatment and would not recommend…read morethis business for adults or minors. I was a client myself and also brought my 16-year-old daughter for treatment. The owner was unprofessional, inflexible, and provided poor customer service. When the treatment was ineffective, my daughter was made to feel as though it was her fault, which is completely unacceptable--especially when working with a minor. There was no clear plan of care, no accountability for poor results, and the equipment used does not appear to be state-of-the-art. Rather than adjusting the approach, responsibility was shifted to the client. I would walk around with a full beard before I ever give this woman another penny of my money.

I went in for an eyebrow tinting, which was done by Victoria. Victoria is extremely skilled -- my…read moreeyebrows look amazing. She was also highly professional, listened to me and carefully explained the process beforehand. I haven't done anything for my appearance in years so I was nervous about being pressured into something more trendy than I wanted, or being treated like a hopeless case. Victoria was personable and kind. I strongly recommend her, regardless of whether your beauty style is high-, low-, or no-maintenance. The facility was clean and had a calm vibe, and the receptionist was very knowledgeable, friendly and professional. I have already booked my next appointment.

I will never return to this location. My preferred waxer, Ivania, was the only reason I continued…read morecoming here, and without her, there is no reason for me to stay. Unfortunately, I've had a number of service issues that made my experience difficult: * Ignored disability accommodation: I submitted a disability form outlining that I need extra time for appointments. Despite this information being on file, front desk staff consistently ignored it. Ivania always respected my needs and had the step I requested ready, but she was never given enough time to properly complete my service. When appointments ran behind, the front desk publicly blamed her in front of other customers, making me feel at fault for needing the accommodations I'd already documented. * Billing error: I was charged for a lower leg package I didn't purchase and clearly stated I didn't need. When I tried to get this corrected, staff refused to switch it to a full leg package (which is what I actually use). I now have 12 unused lower leg passes that I will never use. * Unprofessional interactions: I experienced rude and overly pushy behavior from front desk staff on multiple occasions. Ivania was professional, attentive, and made me feel valued and respected as a client. Without her, I have no reason to return. I hope you'll use this feedback to improve how you support both clients with disabilities and your dedicated staff members.

I've been a client since they opened in 2008. Wonderful spa. Noria is a terrific esthetician for…read morebody treatment. Julie with microblading and Tony for permanent makeup. Jenny have done my nails (now gel dip) for 18 years and I alway get compliments on how nice they looks. I highly recommend this day spa.

I started going to Blu Water after getting my eyebrows done by Julie. Since then, I've referred her…read morea hundred times. All my friends who go say that Blu Water is like no other- getting your nails done in the spa truly feels indulgent. I got a massage done there and it was literally the best massage of my life. So when it came time to get my skin in order, I trusted Blu Water's technicians. I found Ivetta and I am SO glad I did. After I turned 50 I noticed my skin changing. A year later, my skin lost all of its elasticity and I was breaking out- no doubt a loss of estrogen and after taking some pretty serious meds. I scheduled an appointment for a specific service but when I showed up, Ivette took a look at my skin and made recommendations for a different service. After three treatments with her over the course of about two and a half months, my skin has completely turned around! It's absolmutely glowing! It's even, my pores are smaller and it's tighter. It was just starting to crepe- GONE! And even the dark circles under my eyes are lighter. It's abs amazing and I never thought I could be that woman with pretty skin. My husband stopped me today and said "your skin looks amazing." No make up! I wish I'd done it sooner and I'll never see anyone else!

I will die on this hill if my nail tech Naly ever retires. I follow her everywhere she goes because…read moreshe is truly the best there is! She used to work for a different establishment and she messaged me telling me she was switching to Mirage Nails. Mirage Nails is 10 minutes further for me, but I will make the trip just for her! The first time I came here was for my birthday nails! As every other girl, they want their birthday nails to be the best possible. I did tips, My Vampire is Buff with chrome powder on top. The vanilla clean girl TikTok trend (basically where I get all my nail inspo) These nails were so beautiful, even my mom complimented them! Both the times I've been she only had the color in gel. She's so sweet, she'll even look for the color herself, while I sit! She puts dip powder first and coats the nail with gel, which makes them stay on that much longer. Honestly, the feeling of your hair getting caught in your nails has never been a problem with Naly! I always feel looking my best after my getting my nails done with her. The salon itself is very clean and well lit. It's relatively small with only a few chairs for pedicure and manicures and I honestly would not be able to find it or even know about it if it wasn't for her. They have a wide array of colors ranging from regular, gel, dip! Even chrome powders which is all the rave right now. After my visit two times, I can guarantee whatever style or color I want the salon will definitely have.

The salon is set up to manage clients with Covid standards. They honored our appointment as we set…read moreup two manicure pedicure appointments to be had at the same time. While I would like to say that I got a very nice manicure and pedicure it was quite costly. I got a standard manicure and pedicure for $52. I observed the owner making it very difficult for an African-American gay man to keep his appointment. He was instructed to stay in his car and when he indicated that he walk there he was told he needed to wait outside. I indicated that there was an opportunity of somewhere to sit within the salon and he said thank you for speaking up for him. She took him into a back room to get his eyebrows done and upon having him come to the front of the store she then told him that she could not keep his pedicure appointment. When one of the workers spoke up that she could be done quickly to take him, the owner brushed her off and said no we cannot give you a pedicure today. He then got very upset and frustrated and decided to leave. Another client indicated that her friend could come back another day to get her pedicure since she didn't have an appointment. The owner still told the man that he was not able to get a pedicure that day. I was very upset and disappointed to see the blatant racism towards this African-American man. I will not be returning!

I admit I should come by more often than I do but whenever I make an appointment for a massage, I…read morealways come out feeling so relaxed. I've been coming here for the past few years, and I'm always greeted warmly by Annie and the staff. Parking here is easy and the space is clean. In 2016, all my massage appointments were with Margie. She's always so friendly, asks me what areas I'd like her to focus on, and checks on my comfort pressure. After appointments, she tells me what areas were stiff and recommends ways I can stretch/avoid it. I come here a few times a year, and I've always had a good experience. They place relaxing music during the massage, and I always feel that the 1 hour passes by too quickly!

I love Clear Aesthetics! When I scheduled a facial for the first time, I not only loved the intake…read moreform, but also saw how serious Annie took the intake form. This gave me confidence that each session would be catered to my wants and needs - ultimately giving me healthy and glowing skin. I feel so relaxed during my facials, and for once, do not have intense redness following the facials. I have very sensitive skin, and Annie ensured the facial was not too harsh for my skin. I was immediately sold and look forward to my next facials!