I had such a lovely experience getting coolsculpting done at Finesse! Anne was my clinician and she was very kind, easy to talk to, and really spent the time to get to know what my goals were. I still have a few more weeks until my full results set in, but I'm already very happy with the outcome! I couldn't recommend Finesse more! read more

TL;DR: I spent over $17,500 at Finesse for liposuction that completely failed--and was left with severe scarring and zero results. I had an unsuccessful liposuction procedure with Dr. Shektman at Finesse. During my initial consultation, their salesperson, Kim, assured me that the procedure would dramatically improve my postpartum body. Based on these claims, I spent more than $17,500--with no positive outcome whatsoever. After the surgery clearly failed (which Kim, Joanna, and Dr. Shektman all acknowledged), they offered me a Morpheus8 treatment, claiming it could correct the skin folding caused by the liposuction. They said they'd "only" charge me an additional $500. I agreed, hoping to improve some of the damage done by lipo. That treatment was performed by their esthetician, Rachel--and it made things significantly worse. Six months later, my abdomen is still covered in severe scarring (see pics). When I sought help, they insisted I come in for a five-minute evaluation by their nurse, Joanna, and esthetician, Rachel--neither of whom has the medical expertise to handle the kind of deep tissue scarring I experienced. Dr. Shektman's only recommendation was hydrocortisone, which is wildly inappropriate for subdermal scarring caused by a failed RF microneedling procedure. The bottom line is: I'm not wasting more time listening to cosmetic "professionals" who are clearly out of their depth and caused the damage in the first place. I've waited nearly a year to write this review, hoping that someone at Finesse--Dr. Shektman, Kim, anyone--would take responsibility and at least offer a partial refund. That never happened. I was misled about what results I could expect, and I now have permanent scarring and an even greater financial and emotional burden. I've since seen two board-certified dermatologists and spent even more money trying to fix the damage done by Dr. Shektman and Rachel. I feel betrayed, taken advantage of, and deeply disappointed. Please--do not trust this place. They'll say whatever they need to say to close the sale, but once you've paid and signed away your rights, you're on your own. The results don't matter to them. Your health and satisfaction don't matter to them. Ironically, I've had substantially better results using Semaglutide (Ozempic), which cost $400--not $17,500--and helped me lose 30 pounds in 5 months. No scarring. No lies. No emotional trauma. I wouldn't wish this experience on anyone. read more

If they were so ethical, they would refund me for the procedure they never did. They keep gaslighting me by saying that I'm harassing their staff, when I'm asking them to show me a contract/policy that doesn't exist. Terrible people. read more

Finesse Cosmetic Surgery is the place to go! The staff is super friendly and knowledgeable and provide top notch care to their patients! I highly recommend them! read more

Finesse Cosmetic Surgery I would highly recommend! Everyone that works there is very knowledgeable and professional.

The front desk girls are not terrible, except the girl with short, above the shoulder length hair... dark in color with highlights. Ann maybe? She has a major attitude and does not speak kindly. She talks to guests like they're stupid. This business is making thousands of dollars based off of insecure people. Last thing she should be is rude to those people... It's crazy to me that someone can talk to paying ($$$$) customers that way in this profession. read more

have been to many spas and this is my favorite . I will never go any where else . If I could give 10 stars I would . I had the liposculpture on my stomach and hips and I did not feel a thing . The staff and Dr Kruy are fantastic . Everyone of his staff are such kind people and Dr Kruy has a great sense of humor and they don't try to up sell you on things you don't want or caint afford I went today for fillers and I am so happy with all my results read more

I love these guys so much. The boss is hilarious and always freezes my face perfectly. More importantly, he tells me when I'm being crazy and don't need certain stuff done. Also, the girls in his office are always so happy and thrilled to see you. I've been coming here for years and wouldn't cheat on them. read more

Came across this business for smart-lipo. Everything was good before I got the actual surgery. Paid the (overpriced) fees and got ready for surgery. The hours leading up to my surgery I was given muscle relaxers which kicked in immediately. I was brought back to the surgeons table and he began working on me. I remember the excruciating pain that I was as he made the holes that he was going to use. I felt EVERYTHING. I screamed out to the nurse who was in there that I could feel everything (after about the fourth hole was made) and she ran over with more medicine. I eventually blacked out. Fast forward a few weeks when I went back in to see the doctor. The entire visit was I'd say 2 minutes. He didn't ask if I had any questions. Looked at me touched my stomach and said I'm all set. The entire process was rushed and I had to resort to google to have my questions answered instead of the man I just paid $9000.00 (for stomach and back lipo only) to. I am thinking about going to get 360 lipo but will not be going back to this place. Over priced and you don't get what you paid for. Edit: responding to the business response- the first follow up with the surgeon was a complete joke. He came in...put two fingers on my belly, said I was healing up nicely and took off. Less than two minutes in the room. I didn't get to ask any questions or express any concerns I had. I'm pretty sure The woman who was in the room with us does remember this as I CLEARLY remember her running to get another pill to shove in my mouth after I was trying to yell that I felt everything. read more

If I could give them 10 stars I would! I have been a Finesse patient/costumer for years, and cannot say enough great things about them. The entire staff is amazing, and Dr.Kruy is a true professional. I have been receiving laser tattoo removal treatments on my arm, chest, and ankle. Not only is it very affordable, but you can barely see what was once there(it's shocking!). I have also had laser hair removal, and botox treatments and always see the best results. They have a warm and inviting waiting room,a ton of free parking, and tea while you wait. If you are looking for a convenient affordable place with great service...look no further!! read more

This is definitely my go to place for botox and fillers! Dr.Kruy Is very precise and amazing! He will tell you exactly what you need. The staff is always friendly and Helpful Especially if I need any product information. I would definitely recommend! They offer a variety of services, check them out! read more

If you are one of these folks that workout, workout and workout some more, but still have those few stubborn fat parts that just refuse to go away- Dr. Kruy and his team is your solution. I spent what feels like a lifetime battling certain areas and getting nowhere. Dr. Kruy helped me to get rid or those unsightly thunder thighs and bat arms. Cellulase helped say goodbye to stubborn cellulite for good as well. He is a phenomenal doctor and I am thankful every day that I found Finesse. Everyone that works there deserve high praises as well for always being extremely professional and knowledgable. Kim, Keri, Lena and Cayla- thank you for always making me feel comfortable and welcome! read more

This review is long overdue as I've been coming here for many years. Dr. Kruy is great. He listens, is patient and answers all your questions thoroughly. I've grilled Dr. Kruy about all kinds questions/concerns, etc...about a procedure I was contemplating - he has the patience of a saint. But the thing I like best about Dr. K is that he's a straight shooter and will not promise results that he can't deliver (which is something I really appreciate in a medical professional). To be blunt, a couple times I left here and wondered "rut-roh" did I do the right thing? Was this a mistake? And once the swelling went down, the end result was perfect. Everything the doctor told me was was valid & accurate. Dr. Kruy - if you're reading this - thank you so much. You are worth the hour's drive each way and I know I can trust you to always be honest and direct with me. This place is a hidden gem in Waltham. One quick note - the one star review from L.P. has got to be wrong. Meaning: she's got the wrong place. I've been coming here for 5 years and Dr. Kruy runs the show. There no other doctors coming and going there. Seems unfair to have Dr. K's reputation sullied like that for what appears to be an obvious mistake. read more

Dr. Kruy and his staff are awesome! I have been going here for over 10 years and have never been disappointed! Dr. Kruy is an artist first and foremost! I have gone to him for work and he has literally sent me home without doing the work because he felt it was unnecessary! Definitely a top shelf doctor who cares more about results and your happiness than the almighty dollar! By the way, in the ten years I have gone to him he has never once tried to sell me a single item!!!! Very professional and respectful! read more

Beware of the sales pitch! I was told that Laser Lipo was the solution to my baby belly. I had the procedure, it was very painful as the doctor was in a RUSH?! After about 8 weeks and no change I went to speak to the owner. I was told that the Doctor that did my procedure no longer worked there and that there was nothing that he could do for me. I was sold a service that could not help me as I need to have it surgically repaired (a tummy tuck is the only thing that will fix me). The owner was not even a bit sympathetic that I had used my life savings of $10,000.00 for this with no result. Be careful of the sales pitch and the promises that you will see the results you want! These people appear to care, they do not! Do your research before you sign on the line and do not be naïve like me. A very expensive lesson learned! read more

About 4 years I went to Dr. Kruy and got SmartLipo on my Flanks and abdomen. Not only were the results great, mine came out better then a younger friend of mine with similar body type who went to a plastic surgeon on the South Shore and had the procedure done in a Hospital and paid just under three times what I paid. Oddly some of his anti-aging services are far above market price, even ones the benefit from a skilled physician. Specifically the injectables are on average about $100 to $150 higher then market price and that's when they are having a sale Their Fraxel is way off price more then 3 times the amount of many places example vitalizemd.com in Westborough is about $500 a session and Dr Nawab is skilled as well. So I would shop around but you can not go wrong with his abilities. The person on here L.P. who gave the one star review must have the wrong place or something because he is the only Dr there, and I was there for a consult just this month and have also been there for laser hair removal which was also effective. Again if you the type of person who is worried about getting a botched Job I can reassure you Dr. Kruy will take good care of you! He will even tell you that if for some reason something does not come out right he will fix it at minimal cost to cover supplies etc But guess what! You wont need too!! As long as your not a dummy and follow Dr.'s orders. read more

You'll find the staff both professional and friendly. I have been a customer now for nearly four years. They run great specials. They offer everything from facials and peels to liposuction and everything in between. I've been more than pleased with all of my services. Nicole is the manager and is very helpful in explaining all the different procedures they offer. read more

On the plus side, the consult was free. I was interested in getting IPL to reduce redness on my nose. The doctor who provided the consult seemed annoyed by the request and told me "there's really nothing we can do for facial flushing." I initially thought he was doing me a favor and being honest, but when I told a friend who'd had IPL, he suggested I get a second opinion. Subsequently, I've had IPL on my nose and it was actually fairly effective in reducing the flushing response and only cost $55. read more

I can't say enough good things about Dr. Kruy and his amazing staff. I choose to come here after reading reviews and I am so glad I did. Dr. Kruy met with me personally for my consult and was not a salesperson at all. In fact, he advised me to only do 2 areas, not 4, for the smart Lipo. His staff is extremely friendly and kind. I was completely comfortable at all times and they were always there to help with any questions or concerns I had, even after the treatment. The procedure was a complete success and I am beyond happy with my results. I would recommend this place to anyone! read more

I had 2 procedures done at Finesse. I can't stress enough how satisfied I am. Dr. Kruy and his staff are amazing! They take a really good care of you and make you feel comfortable all the time. Absolutely recommend. read more

Dr. Kruy and his staff are amazing. I have been going to his office for years and I highly recommend him and his staff to all of my friends. I get Botox and fillers and laser facials. My skin on my face is flawless. Now I'm starting work on my neck and chest. The results are amazing. read more

This place is terrible and dishonest. I only wish I could leave zero stars. I purchased a Groupon on July 6, 2017 for laser hair removal. When I called the same day to make an appointment, they told me they hadn't offered that Groupon deal "for a while." The woman I spoke with was rude and also called me "honey," which I find to be incredibly condescending. As of today, July 13, 2017, the deal is still posted on Groupon. Groupon has reached out to Finesse twice and the merchant refuses to contact me or schedule an appointment. This company is clearly disreputable. read more

I can't say enough good things about Dr. Kruy and his staff. I was referred over a year ago by a friend who had a procedure done and raved about her results. I am so impressed by Dr. Kruy's knowledge and expertise. I was also impressed by the office's affiliation with JCAHO which is recognized nation wide as a symbol of quality that reflects the offices commitment to meeting high quality of standards to their patients. Working at a hospital that was huge for me. I know the importance of having JCAHO accreditation. On top of that I love all his staff. They are so friendly and professional. It's like a family there. I would highly recommend Finesse Cosmetic Center. read more

My initial visit was pleasant, which is why after visiting many places I chose to do my lipo. I will say that I was unhappy with certain areas and the doctor was made aware and has gone out is way to ensure me that he will do whatever it is to make me happy. I don't think you will find a doctor that will be willing to that for his patients. read more

Well first off the place is way over priced I had a few things done there and found out they over charged me a lot of money. I had Botox and it cost me over 800.00 dollars the first time and for the same thing 3 months later it cost me 600. When I questioned them at the front desk they told me they gave me a deal for being a return customer. First time the units were 12.99 and second time 11.99 some kind of special deal Then they told me I had over 52 unit done which was a lair I've had Botox before for the same locations at another Dr office and it only cost me 200 for the same area's. I also got smart lipo done and spent over 8,000 dollars and was left with a hole in my body from a cut so big and fat pockets all over my body I had to go to another DR. and have another procedure done to take out the fat that the first DR missed. Please don't go get lipo at this location unless you want a bad job done and spend a ton of money. read more

I just booked my Laser Lipo and the staff including the doctor is absolutely amazing. Sympathetic. Trustworthy. I'm excited and comfortable.

I was so pleased with my procedure done at Finesse. This was my first time having a cosmetic surgical procedure and the results were phenomenal! The staff was very professional and attentive. Dr. Kruy was very honest and forthcoming about my treatment recommendation and the outcome was even better than expected. Being a first time patient, the staff members explained in very accurate detail what to expect, which helped immensely in my "after treatment'. They were very caring and discreet. They handled the financial aspects and scheduling of appointments with experienced professionalism. The office and treatment rooms were so clean, professional and relaxing. I would recommend this center highly for any of the treatments offered. read more

Dr Kruy and his staff are the best. I have never been to such a friendly and professional Center. Dr Kruy is unbelievable at doing cosmetic injections on the face. He is also the best at doing laser treatments. I can not believe how natural he makes me look. BB read more

I recently had a botox treatment. I was more than happy with the whole experience. Dr.Kruy did a great job.I'm very pleased before the procedure he spoke to me about my concerns and was very honest in telling me what would and would not work. He was very knowledgeable. The minute I walked in I was greeted with a smile and checking out was also the same way. Everyone is super friendly and helpful. Cant say enough about how nice it is inside, even down to the products they use for skincare. I use the cleanser and I love it cant wait to buy more of the line. I definitely recommend Finesse and can't wait to go back again. Great experience from beginning to end.. read more

I've had Botox treatments from Dr. Kruy and he is professional and nice. However, one or two of the women who work at the front desk are not very customer service oriented or knowledgeable. I've called a couple of times with a question and both times I was told that someone else would have to call me back; both times I did not receive a call back from the woman who would supposedly know. I'm not sure if I'll go back again. Dr. Kruy could do better in his hiring. read more

Do NOT bank your Botox!!! A rip off. I bought a certain amount of units enough for two sessions. When I arrive he says while just looking at me, that I need the full amount that I had purchased just for between my brow! The person that I usually go to said that it was double the amount she uses. He did not show me the amount of units he pulled up in the syringe. My eyebrows are also crooked. One is higher than the other. I see from his certificates that he is a Dr. but there is no residency diploma or certification. What is his specialty? Did he even do a residency? How can that be? read more

I have been a regular client of Finesse Laser & Lipo Center for almost 3 years. Prior to coming to Finesse I had tried Botox at a number of centers, both MD and RN injectors. I can honestly say that the job Dr. Kruy does is head and shoulders above any other injector I have gone to. He never tries to upsell and his results are consistently excellent. As a long time patient I took advantage of the introductory special that they ran on the new Cellulaze treatment for cellulite. I had this done a few months ago. Again, Finesse delivered more they they promised. I am seeing about an 80% improvement in my cellulite on my butt and thighs. I am a very happy patient! read more

DO NOT GET SMART LIPO!! I can't necessarily say it was the doctors fault himself, but I can't say it WASN't either. After getting this a few years ago, my stomach looks like hell and it will never be the same and I can never wear a bikini and I can barely feel sexy in stomach-bearing lingerie either. The very small dot-scars are not the issue. It's the uneven appearance in my skin that looks disgusting. It's like I have lumps in some spots and it just looks abnormal!! Either the doctor performed a hack job on me, or I happen to have a body that does not heal properly after being jammed with a long tube over and over again. For the $5,000+ that it costs (tears), it is NOT WORTH IT!!!! Do not attempt this. Go to every other avenue before you resort to Smart Lipo. I beg you.....count your calories and work out 30 minutes a day 3 days a week and it will be a MUCH better result. I KICK MYSELF almost every single day for having wasted all that money, and to look at a lumpy, gross mess of a stomach. PLEASE DO NOT DO THIS. It's not worth the risk. IT IS NOT WORTH IT PEOPLE! read more

Dr. Kruy & his staff are simply the best. I was referred to this medispa for botox in 2013 & have been going regularly ever since. In 2014 I moved south of Boston & tried a salon closer to my home once. I immediately realized the importance of a highly skilled professional doing the injections because I was not happy with my results. I can't say enough good things about Dr. Kruy, he is fantastic, my results are amazing every time. Other reviews have referenced the use of high pressure sales tactics but that has never been my experience. When I inquired about Juvaderm fillers, Dr. Kruy provided detailed information, answered all my questions & actually told me he didn't feel I really need to use fillers just yet. I decided to pass and neither he nor anyone on his staff attempted to change my mind. The salon pricing is also very reasonable, I paid 30% more at the other salon with much less satisfying results! Given my multiple positive experiences at Finesse I will continue to make the hour drive because it's totally worth it! read more

WOW! That is all I can say about my experience at Finesse. I have now had several procedures done here and am beyond pleased. My experience from my initial consultation right through the post care of my treatments was nothing short of exceptional. Nicole and Alison at the front were extremely welcoming when I arrived and made me feel very comfortable. They answered all of my questions and were extremely knowledgeable. I have to admit, I was definitely a little nervous going in not knowing what to expect! I then had my consultation with Dr. Kruy directly.... and it was FREE! Other places I had called wanted close to $500 before I even met the Dr??? Dr. Kruy was extremely upfront and honest and offered me a few different options for treatment. I ended up doing Smartlipo in my abdomen area and the Cellulaze treatment on my legs. My results are amazing!! I have never been comfortable showing my legs and have always been bothered by the weight I have not been able to get of in my love handle area! I recently went on vacation and for the first time felt comfortable and even confident in my bathing suit! (YES, It was a two piece!). My legs are smooth and I have a defined waist line and no "hangover" I highly recommend this office to anyone looking to have treatments done. Since my surgical procedures I have continued to see Dr. Kruy regularly for my Botox treatments. Doing business with Finesse is a pleasure! Keep it up!!. read more