I have a membership here which now costs $80 per month. When I first joined a couple of years ago…read moreit was $70. I don't go very often and I've considered canceling my membership, but their staff is very skilled in retaining your business. I switched to an every other month billing plan, which is more feasible for me. I've used the freeze option during the summer, as well. It is nice that my packages roll over, especially since I can combine them for additional services on visits. Most recently I scheduled a facial with Bell. She did a great job guiding me through the process and helping me decide on the services best for my skin needs. First time adding on red light therapy, which was worthwhile. I left with a feeling of rejuvenation. It gave me a youthful boost.

I called back regarding my concerns about the service I received. Was told I'll get a call back the…read morenext day due to manager being out of office, still haven't received a call back. I came with pain and walked out with more pain. The majority of the massage was done with stone focused more on the glutes which was so painful. Top that off the morning off they rescheduled me with another person that seemed very inexperienced (stated she had 13+ years). I don't recommend getting service here.

Melissa is fantastic, I see her every few weeks for chronic muscle tension. I am apprehensive about…read moreseeing massage therapists due to my medical conditions as some providers in the past have caused pain due to a lack of medical knowledge. But Melissa is wonderful. I trust Melissa's knowledge of body mechanics and she tailors each session to my body's needs. Highly recommend. Plus you are supporting a local, woman owned business!

Yelp 100 Challenge 2017: 79/100:…read more "Luxury can be affordable"... And I am sooo glad it is! Prices: For your first visit you can enjoy a 60 minute massage for $50.00, NOT BAD! After your first visit to heaven, you pay a "standard fee" of $60.00 for 60 minutes; fair enough! NEED a bi-weekly massage? 60 minutes for $45.00 Weekly: $40.00 for 60 minutes... Not bad at all! * **90 minute sessions are also available, with the standard price being $80.00 and then subtract $10, $15 or $20, depending on how often you visit. Upgrades: Feel like you need an upgrade with that massage? Aromatherapy ($7), heat muscle ($10) and hot stones ($20) are within your reach for an additional fee. With easy online scheduling, this place is a relaxing breeze that will give you that extra TLC you need for your week. Very clean facility, nice and friendly staff as well. Finally, the offer customized massages, prenatal massages, hot stone massages and more. Check them out, online or call ahead! You need an appointment to get in!

I am a Navy Veteran and I was sent here by VA medical Center to correct my spinal problems in my…read morelower vertebrae and to correct the problems in my upper vertebrae back of my neck and between my shoulders. I feel so very Blessed to have been sent there. Nancy and Dr. Brooke have made me feel so welcome and greet me with smiles . Dr Brooke Higgins makes me feel relaxed along with the soothing music and the aroma of the scent of the oils that she uses to rub you down with. Dr Brooke has you relaxed in no time and places the needles in so expertly that you don't feel anything but the bliss of relaxation and letting all your worries fly away. At the end of every session I feel so euphoric and my aches and pains have resolved away, my back feels so much better now after I wake up and even after I do my chores around the house that used to hurt all the time. I was skeptical at first , but Dr. Brooke Higgins is a professional and the best at her work. Dr. Brooke likes you to talk and let her know if you have anything else that's ailing you. Acupuncture works along with the warm stones and "cupping "Acupuncture is one of the oldest ways of curing people of illnesses in the world and goes back millennials. Read about it. Emilio Yannacone

Love love love Dr Brooke! Cannot say enough about this place! It is my relaxation sanctuary and I…read morehighly recommend acupuncture here! I leave feeling like bliss and fully pain free and whole.

Last Christmas, I bought my husband a Massage Envy gift card. And almost a year later, he finally…read moredecided to set up an appointment. This location, Waterford Lakes, is convenient to get to from our home. It shares a huge parking lot with Best Buy, Ulta and Ashley Furniture Stores. Making the appt online was a little tiresome with wanting to sign up for a membership, so I called and it was easy peasy. Was able to snag an appointment early Saturday morning, we are morning people, so it was perfect. Check in was easy, fill out a quick form to point out trouble spots and in he went. The waiting area is quiet, peaceful and softly lit. He said the massage was nice. He even gave a thought of going back, so that is a great sign that he was treated well. And we just might be back,

I love this location. I've been going here for 3 years and I got a few favorite massage therapists…read morebut it's hard to pick one! They're all great! Steve , Dom & Elizabeth! Isaiah too! All amazing! Love how quick the front desk girls are to check me in! Love the cleanliness and atmosphere is always maintained !

I really like Karen. She's the aesthetician. Very knowledgeable, friendly, and professional…read more I love the location. Right inside the Waterford lakes plaza. The staff is welcoming and also attentive to your needs. I highly recommend this spa.

I always have a 10 score for Affinity Spa! From the minute I walk in, till I walk out I feel…read morewelcomed and appreciated. Angela and staff are amazing!I'm always have a 10 score for Affinity Spa! From the minute I walk in, till I walk out I feel welcomed and appreciated. Angela and staff are amazing!

Had a great experience for a gel pedicure. This is my 2nd visit and it was fabulous. We were well…read moretaken care of the entire time.

Worst nail experience I've had in a long time I went in to get my nails soaked off and just a clean…read morecoat of regular polish on top. The lady doing my nails kept trying to up sale me on gel polish, I was under the impression that it would only be around $10 for gel since I wasn't getting a manicure or designs. When I go up to pay the charge me $20 for the soak off and $25 for 2 layers of clear gel polish. That is ridiculous and honestly horrible business practice they should be letting you know how much extra it would be or at least charging less for something I can do at home. Update: I recommend anyone that needed a nail service stays far away from this place I called last night and tried to get this issue resolved the hung up on me, I went in this morning to seeing someone could help me and the management was so rude to insisted that "if I didn't want the gel shouldn't have put my nails in the light." Horrible customer service I would give this place a zero star if I could. You go anywhere else with a complaint they try to work with you and help you out this place didn't even try to help fix the problem

Expected to get my back soreness taken cared for and was not disappointed. Tonya was very kind and…read morethoughtful on what I needed based on our conversation on the phone and when I arrived at the spa. She's knowledgeable and precise and did exactly what I asked for. My back hasn't felt this good since I don't know when. I highly recommend her for your message needs. 100% worth it.

Have been twice and enjoyed it. Better price than the chains. Will be back. She is friendly and…read moretentative.

I found this place by looking for another therapist, but I'm glad I found this one instead. Maria…read moreElena really worked my trouble areas. She was easy to communicate with and very down-to-earth. She is getting her business up and running, so she's still tweaking things, but her technique is SPOT ON. She had adequate intake and exit. She really took care of my neck issues and I found out she went to school where I used to work, so I know she learned from the best! So I got undressed and under the sheets and she had a BELL for me to ring so I'm not waiting for her to return and cutting into my time or trying to scream through the door that I'm ready. I got a long overdue Therapeutic Massage which is more expensive than the Swedish, but she really spoiled me with the hot towels. She concentrated on my neck and upper back/shoulders, which I need since I'm in front of a computer all day. Her draping was good and she also ended with my feet. I love that so she's not touching the rest of my body after she rubbed on my peds. She has monthly autopay packages that offer discounted prices, which is what I signed up for. There are so many benefits to Massage. I might add a facial next time just to get some extra pampering. :) PLEASE DO YOURSELF A FAVOR AND BOOK AN APPOINTMENT! You will not be disappointed!

Maria is an amazing massage therapist and so incredibly professional. My wife received a 90 minute…read moremassage and she was treated like a queen. I will definitely recommend this place and for sure we will have scheduled different sessions of both massages and facials. The place was so clean, and relaxing and truly a place where you can rest and unwind.

Saw Ivy for a 2 hour deep tissue massage and let me tell you, it really was an amazing massage…read more There are not enough good words to say about Ivy. She works really hard and works the entire time. Really an amazing masseuse. Highly recommend.

They really know how to heal you with their well trained massage techniques! I was thoroughly…read moreimpressed, this coming from an ex-college football player. I have them saved in my phone!!

Isabel was fantastic. I like a very firm massage and often leave a massage feeling like I was…read morebarely touched. Isabel however gave the perfect massage for someone that likes a good deep tissue massage. 90 minutes is perfect too. 60 is right when you start feeling relaxed and then it's over. 90 is the perfect timeframe. The peacefulness was just right too. The music was relaxing, the lightning was low and relaxing, and there was not a strong aroma coming from anywhere. I received this visit as a gift but I will definitely be going again.

Ugh I really wanted to love this place but it fell short for me. There were some highs though…read more I booked my mom a massage here as a gift and she raved about it. For Mother's Day she returned the favor and gave me a gift certificate. I booked via online portal - which was super easy and user friendly - for a 90 min deep tissue and used a coupon from the mail for a free facial. Loved the facial but the massage was meh. Coming in, the place is bright, clean, and the staff is welcoming. They were on time for my appointments so I didn't have to wait. Went in for my facial with Delysse and it was AMAZING! She was so gentle but cleaned my skin, had me relaxed and the products didn't irritate my sensitive skin!! Loved every second and would recommend her. Now my massage... just meh. I had Val who was super sweet but as someone who really likes DEEP deep tissue massages, she just couldn't get the pressure. I had a 90 min massage and it was relaxing but didn't help my problem areas... just wasn't deep enough. I left disappointed and still very try tight... womp. I'd recommend this place and I would return but I would ask who the best deep tissue masseuse is and book with that person specifically.