Mia was amazing! I love facials and get them frequently, but Mia is one of the best aestheticians I have ever had. Her wisdom on skin and skincare is beyond exceptional and her technique is incredible! I highly recommend this spa and Mia. Thanks Mia for a wonderful experience. read more

Absolutely the best facial I have had! Rebecca was attentive to my needs and expectations. She provided excellent care/service and was very knowledgeable! Excellent product line and value added membership program! Wow. Great find! read more

Bree was very good and she was very informatiive!! I have been using Face To Face for approximately 10 to 13 years and I always have remarkable service and excellent advice. read more

Several months later, when they called me to find out if I'd like to return, I mentioned this poor service back in 2017 and that I had not heard back from the Spa Director. A few minutes later, the NEW Spa Director called me back to hear my story, apologize for the lack of follow-up from the former Director (who's no longer with them - guess why?); and offer me a complimentary package to come back. I have gone back, and was amazed with Nici (of the calming manner and magical hands fame). They have redeemed themselves, and more. Thank you for taking care of your customers! read more

I've been a member at the Avery Ranch Location for several years, so I already have a fondness for this particular spa and their treatments. I attended a yelp elite event for this location because I had never been before and who doesn't love yelp events? The lobby is beautiful and spacious. The decor is similar to their original location, but much more open and roomy. The staff here is extremely nice, but not sugary sweet. My first mini facial was with Stephanie - very nice! She is personable and gave a great facial, eye treatment & hand treatment. It was a mini treatment, but still every bit as good as a full treatment - just not as long or involved. For my full treatment several days later, I saw Trina. She has a magical touch and is very good at explaining each step of the treatment and how it will feel. Even though I've been getting facials for years, this was a nice added touch. The products they use smell incredible and make my skin look and feel wonderful. I especially like the cucumber mask. I thoroughly enjoyed my night of pampering. The Deluxe Facial includes the décolleté, and also an arm & hand massage. Nice! I also added some extra services with no fuss. I actually think I like this location better. However, the aestheticians at both locations are top notch and I would never leave Heather. The location itself is nicer, though. And that front desk girl is an absolute gem! read more

Before this experience, I have never had a real facial and I believe this experience will be hard to surpass by other spas. Their reservation system online is fast and convenient. Just make sure you keep an eye on the dates and know which location you'd like. Also come early before your first appointment here so you can fill out the paperwork. You can sip on wine or a mimosa while doing so, which isn't such a bad thing! If you check in with Facebook or Yelp, you get a free anti-aging eye treatment too :) Kari was my esthetician and she was great - she was extremely friendly and answered all my questions. She created a very relaxing environment for me and is very experienced. I had the premium facial and it was awesome. I enjoyed the neck and shoulder massage as well as the exfoliation. My face felt noticeably different at the end of my session - it was much smoother and softer than it has ever been before. Plus I was very relaxed! At the end of the hour, Kari gave me a suggestion on what I could use as an evening moisturizer since I wasn't currently using one. The product she let me try was great and reasonably priced, so I went ahead and purchased that as well when I checked out. I would definitely be interested in becoming a member once I stop traveling so much for school. These ladies provide great service and are willing to educate you about proper skin care. Definitely check them out! read more

Face To Face Spa - Beautiful interior! - Skin Care Near Me - Austin, Texas

I used a Groupon for a premium facial. My initial phone call to schedule the appointment sent up a red flag and made me worried that the rest of my experience would not be good. The girl on the phone seemed like she didn't know what she was doing. She asked for my last name, first name, telephone number... I thought she was writing it down or at the very least, entering my info in the computer. Nope. She was looking me up (she never even asked if I was a new or existing customer). Then she asked for an 8-digit voucher number on my Groupon. I told her there was a 7-digit number, and I even read her everything the voucher said. She insisted there was an 8-digit number that I had to giver her. Long story short, she looked my name up on their records of who had purchased Groupons. That phone call to schedule an appt took way longer than needed and I was relieved just to end the call. However, I'm happy to report that my facial with Trena was amazing! I'm thinking about buying a monthly membership! read more

I have been a customer of Face to Face Spa for years. They consistently offer amazing services at competitive prices. The estheticians are extremely knowledgeable and do not heavily push selling products as many other establishments do. If you want to obtain great looking skin while being papered, this is the place for you! read more

I just had the VIP facial and chemical peel yesterday. Madison was very gentle doing the facial steps, and the upper neck massage was very soothing and relaxing. Madison is also very personable. Great spa experience. read more

Blanca... She is amazing and just what I need at the end of a long and stressful day! I'm a hydrafacial junkie now after years of traditional facials that are twice as long and actually less effective for my mature skin. Blanca is very nurturing in her soothing and calming touch. She can be chatty or quiet and gentle depending on my stated needs. I never feel pressure to talk and love the chance to just chill and be pampered. When I (reluctantly) leave, my skin is always glowing and my spirit is always at peace. Thank you Blanca! You are much appreciated! read more

My mom and I both got eyebrow tints with Blanca and we were very happy with our results :) she was nice and new what she was doing read more

Face To Face Spa - After brow tint with makeup, same day - Skin Care Near Me - Austin, Texas

No. Don't go here unless the owner knows it. She's a hard working woman but her staff needs a lot of training. read more

Face To Face Spa - Skin Care Near Me - Austin, Texas

I wish I had come here earlier. I've been coming here for a few months and love it. The staff is professional and the service is always done on time. As soon as you walk in they'll offer you a complimentary beverage and then off you go. My skin has never looked better since I've been coming here. I don't know much about skincare and I always learn new ways to improve my skin after coming here. They love sharing best practices and ways I can make my skin look better. Definitely recommend this spa. read more

Great Hydrafacial - my esthetician was the best! Will be back 100%.. thinking about the subscription. Had the Hydrafacial with peel. My skin is still glowing 2 weeks later. read more

I've been coming to this location for a few months now and I must say that the customer service here is beyond amazing. Sarah is super attentive and listens to my skin care concerns and is able to make recommendations on treatments for me to reach my goals of glowing skin. They keep everything very clean and are requiring masks in response to COVID. They take your temperature at check in and even sanitize all of the pens. read more

Great services. Facials and peels are not to expensive and done with great care and professionalism.

Had the best Hydrafacial I have ever had with Madison at the Davenport Ranch Face to Face spa. try it. it is great.

I had a fabulous facial today with Kari! She was knowledgeable and tailored my facial to my skin care needs.

Had a premium facial by Courtney, she is very skilled at what she does. She's very profesional and makes you feel very calm and relaxed with excellent results. read more

I normally never write reviews but after today's facial, I definitely need to leave one. I had an incredibly amazing lady doing my facial today. I came in with a terrible mood after having a rough morning and not only did Madison give me the most amazing facial, she helped calm me down and talked me through a really hard situation. I've never experienced this kind of personal care and it really touched my heart. Madison, thank you so much you are a truly good person. Anyways, i 1000/10 recommend face to face spa and if you go, definitely request Madison. My skin has never looked better. I had told her I was wanting to work on my acne scars and discoloration and after 1 facial, I already looked better! I love this place and their staff :) read more

Sarah is the best esthetician I've ever been to. She specializes in chemical peels, dermaplaning, microdermabrasion, and microneedling. Go see her for all your facial needs. read more

Friendly, professional, and relaxing. Kimberly was so sweet and was able to design my lashes perfectly.

Nicki did my very first facial today and it was absolutely amazing! This was a surprise for me and I didn't know what to expect. The staff here are incredibly nice and super informative! I will definitely be back!!! read more

Great experience! Easy parking situation. Loved the premium facial from Blanca. Already purchased and scheduled my next facial!

Rachel did a fantastic job and is really personable! I really enjoyed my chemical peel and learned about how to take care of my skin better! Beautiful location too. read more

I made an appointment to have eyelash extensions applied. I asked that I have an experienced person apply the lashes. I was assured that all the ladies had extensive training before they could apply lashes and I would be in good hands. I arrived for my appointment the next day and was greeted warmly and asked to fill out some forms. Soon after I was taken back to the room to get started, I showed the lady a screen shot of how I wanted my lashes to look. She said sure I can do that. So she got started things went really well, she was nice and kind and I was very relaxed. It took exactly 2 hours. When I went to the bathroom I looked at the lashes and they were nothing like what I asked for, I didn't like them at all. So I called her back to the room to tell her that I wasn't happy with how they turned out. She then starts making up excuses as to why they look nothing like what I asked for. 1st excuse- I can't make your lashes look like the picture using 50 lashes per eye 2nd excuse- We dont have the correct sizes in stock to create that look 3rd excuse- Maybe you need to go somewhere that specializes in lashes I was not charged for the service and was told that the manager Jerry would call me on Monday. It's been a week later and I still have not recieved a call from the manger or anyone assiociated with Face to Face Spa. I will never return to this spa for any service. read more

So, I came in for a facial and I got a lovely lady named Jade. She did a chemical peel on me and she was so nice and respectful. She got me a tea and made me feel at home. I absolutely loved my facial and what it did for my skin afterwards. So, I came in for a second facial a couple weeks later and requested for Jade. She did an amazing job once again. Would go back again 10/10! Love this spa they have great customer service and do amazing work. read more

Love this place! The ladies here are so awesome! Griffin is the sweetest and has my skin feeling greater then it was when I walked in. I cant wait to see you next month. Thank you ladies -Dystanie read more

Love this place. I've been a member since Jan and can't imagine going anywhere else. I love my aesthetician, Rebecca, too. She is so awesome. read more

I have been using Face to Face spas for about 3 months now. I moved to the Westlake location as soon as the opened since I live south. I love it. I love going to this location. It is beautiful and there are so many options for lunch and shopping there. I was very glad that my esthetician, Sheri, moved to the south location also. She is great and always makes sure to recommend only what I need. They are not into high pressure sales. My rosacea and acne are so much better that everyone has noticed. All of the staff are very friendly and will make sure that you are taken care of. read more

Got a Groupon for a premium facial here, and added on a peel for $25 that's offered for new clients. The facial service itself was great, and I would recommend that portion of it. However, the service here was not so great. I spoke to some reception people here on the phone a few times, and every single time they were distant to the point of being rude. I called asking for help finding the spa since it's in a large plaza, and when I thanked the woman on the phone she just said "uh huh" and hung up. wtf? I also felt really pushed to buy products/more services upon completing my facial. NOT relaxing, and not appreciated. read more

I have had facials...but I never had one this GOOD! It was a wonderful experience from start to finish. Well....first I could not find the place and felt rushed. But that ended as soon as I walked in the door. I was greeted and offered a refreshing calming beverage which I took them up on. Then it was off to the treatment room. I have been to some nice places but have never been asked to disrobe for a facial! I acquiesced and was glad I did. It was definitely more comfortable and it was appropriate for the upper body massage that came with the facial I requested. The aesthetician, Trina, was helpful and the experience was fantastic. I felt really good while be attended to and after wards as well. What a nice break from the usual routine! read more

Stephanie was the esthetician who did my facial yesterday - super incredible. She answered every question I had very thoroughly. I did not anticipate that my facial would be so relaxing - but they really set you up to lay-back and enjoy with the atmosphere and high level of professionalism. Stephanie graciously gave me two options - sit back and enjoy or be walked through the process while she did several treatments. I chose to relax and asked questions at the end. When we completed the session, I was able to learn a lot about the benefits of the treatment(s). I had a light chemical peel (I believe she called this their "bridal peel"). I have had a series of chemical peels in the past and was a little hesitant to try again since the results I experienced prior were a bit harsh for my skin. This treatment, however, has my face glowing and feeling fresh. Highly recommended! The staff here is super friendly and they offer a great place to enjoy some spa time alone or with friends. They also have a great referral program where you can receive free services when you recommend new clients to the spa. I moved to Austin a few years ago and I had not found my home base for skin treatments until now - I think I am set! Thank you for a great experience and stellar service! read more

I bought myself a Groupon here for an amazing deal ( I think like $78 for 2 premium facials!! HELLO!) and was overjoyed with the service I received. I had 2 different ladies the 2 times and both were very thorough and pleasant. I left with my face feeling clean! One thing of note is that a normal facial here is a little pricier then I would expect. I think a premium is $109! Overall it was great. If they lowered the price a bit (maybe $10) I would get a membership, but until then I will Groupon my way around with facials! read more

Great over all experience! My face looks radiant after my facial and peel. I'm coming back every month ! Thanks

For my very first facial, I chose well! Nicole did an outstanding job and was very knowledgable about the products and techniques she used. It was very relaxing with the addtional arm, head and hand massages. Afterwards, my skin was soft as butter and I smelled delicious :) Go get a treatment and you'll get a card that gives you and a friend a chemical peel or microdermabrasion. What a bonus! Book it. read more

Wow. Let me just start with that. Before my facial here I thought I had experienced it all. Locally and traveling I've had massages and facials of all types. Do I usually leave feeling happy and relaxed? Yes, but I've never actually been so impressed from the process and education aspect that I experienced here. They took the time to really evaluate my skin and make recommendations based on what they thought was best AND actually explained it. Everyone I felt was courteous and really there to help. It's just icing on the cake that they offer a little vino or a mimosa while you wait (who can complain about that). I've never received compliments or the..."you look different" comment as much as I have since my facial here. They earned this review and my business. Already scheduled my next one!! Wanna make sure the money maker is looking good? This is the place! read more

Bree is my new forever aesthetician. I have been receiving peels for years (a decade, y'all) and by far, she's my favorite. She did an excellent job. Very kind, professional, and knows her stuff. Ten thumbs up. read more

I called for two back-to-back appointments today, 12/09/15, for me and a friend. This review is being posted for the new Face to Face Spa at Circle C in south Austin. This is a new location located at 5701 Slaughter Lane (Near the Alamo Drafthouse - Slaughter Lane) in Austin, TX 78749. They were able to get us in at 1:00 p.m. We arrived promptly and were greeted warmly. We both chose the Premium Facial - discounted because of the grand opening - it was 50% off!! What a great deal .. IF the facial was good. Let me tell you, it was GREAT! We had Karly, the esthetician, back to back, and she administered one of the best facials I've had. I get them every three months; sometimes more often. She has a wonderful touch and I came out feeling like a million bucks ... for half price! Total for two, with tax and tip, was $129.00. I highly recommend you call and schedule in with Karly before the holiday crush. We will return soon!! read more

Yesterday, 3-7-16 I came in to face to face Westlake to assist my girlfriend as her trainee model. Sadly, by no fault of theirs, My session was cut short. That's being said, the process, and the tranquil environment was like nothing I've ever experienced, everyone had a huge smile and treated me as if I was a respected member and not just the recipient of a complimentary service. My esthetician Vanna Evans, was respectful, funny, very intelligent and made me feel like I was getting a top of the line personal service. I will be back, this place knows how to get results and knows how to make sure you leave a happy customer. Congratulations Face to Face, you've gained a lifelong customer with your professional, friendly, and peaceful environment. Go see Vanna, you won't regret it! read more