Amber was absolutely amazing! She focused on what needed to be worked on and let me tell you she…read morehas the hands of a god! She created such the relaxing environment. Thank you Amber!

9 years and 2 kids later, I can still say Renew is my favorite place for a massage. I was given a…read moregift certificate at my baby shower and was able to use it a couple of months postpartum and it was amazing. I've had a few other massages at other places in the last few years, but none have been as professional, clean, and calming as this one. Still my go-to!

I just got home from Europe and after a full day of sitting in an airplane this was absolute…read moreheaven. The space is very relaxing, my massage with amber was nothing but amazing! She was super sweet and I left feeling relaxed. She managed to target all the spots I was feeling sore and then some. The hot oil hair massage was nice. Receptionist was super sweet too :). Definitely will be coming back!

We spent the day here during a day trip and overall we had a nice experience. The grounds of the…read morespa are lovely. When we checked in, they showed us back to the locker room with our robes. It was a great spa vibe to get dressed in our robes and relax before each of our services. Once we were all dressed in our robes, we went into a waiting room for our therapist to see us. They were there instantly when we got there which was because we didn't have to wait too long. I had my massage and it was really good. I loved the therapist that I worked with and she was great. After my massage was over, I met back up with my SIL and sister. My sister seemed kind of unhappy and when I asked why, she said that she had booked her treatment for cupping and an intense massage but that isn't what she got. She didn't want to make a big deal about it. My SIL eventually went to the front desk and after awhile got it sorted out that they had a system error in their booking. They could still offer my sister the cupping but we'd have to wait a bit to do it. It was good that she was able to do the cupping but disappointing that her relaxing had to be disrupted and we ended up being there longer than anticipated and had to move some plans around. Overall it worked itself out and we still enjoyed our visit. They did a good job of handling the hiccup.

I made my reservation online, the day before. I chose the 11:30am spot for a hot stone massage,…read morebut when it confirmed with me, I saw that I had been placed at the 9 am spot. I called and asked for it to be fixed. No problem. I arrived a little early, but was ushered immediately into room 1. I asked to use the restroom first. When I came out of the restroom, I was ushered back into room one and the door was shut behind me. No instructions. I figured that I should probably change, so I started to undress. I had gotten down to my underwear when there was a quick knock at the door and the door opened. Someone announced "changing room." I originally thought she meant that she wanted me to undress in a changing room, but she actually wanted me to go to room 2. I got into room 2 and undressed. Still no instructions. There was a narrow strip of cloth, so I attempted to cover myself with it, but it was too narrow. I was still confused a little. I can't tell how long I waited because I didn't have my watch on and there was no clock in the room. The masseuse arrived and asked what I wanted today. Hot stone massage. She meant what part of my body I wanted her to concentrate on. Low back and feet. Ok. She'd do the massage first and then hot stones. Great. Medium pressure. Ok. The massage was a little too hard at first, but I spoke up and she adjusted the pressure. I could feel my back relaxing. Unfortunately, I'm ticklish on my feet and I wasn't able to handle the lighter pressure on them. But it was still a great massage. Suddenly, someone opened the door to room two and started speaking loudly to the masseuse. It was jarring since everything else was so quiet and I was mostly unclothed other than the narrow strip of cloth. No privacy with the door wide open! And speaking so loudly when I was trying to relax was ridiculous. We got to the hot stone part and the masseuse kept dropping the stones. Bang. The wall. Plop. The floor. Oops onto the table. I would have given 5 stars other than the online errors, the wide open door, the loud voices and the dropping of the stones. It was a good massage with a few minor drawbacks.

Went in on a Sunday late afternoon told her where exactly where my pain was and just to work on…read morethat area. I don't know how many times I told her omg that hurts !!! She says it has to hurt to feel better. Well now I'm icing my back and hurts more then it did before going in can't touch my back it so so sore yes it's BRUISED

We Love A Simple Touch Spa! This is the second year in a row that we've been here for our girls'…read moreweekend and everything is just always so divine. I've had Julie two years in a row now and she is just so sweet and amazing at her work--highly recommend her! She does a great Swedish with hot stones......... Four of us got Swedish massages and we all came out of there looking completely disheveled, but at peace. Lol! They offered us oranges and water afterward which was a nice touch, and the location is top-tier since you can just walk to lunch or wherever you're going next. Definitely a yearly tradition for us now. Thank you everyone!

WOW! I just had the most incredible massage from Lillie!…read more I was holding onto a gift card from my last birthday. I called to make an appointment for this birthday and owner, Jin, was super responsive and communicative. We scheduled a 75 min hot stone massage, but when I chatted with Lillie about areas of the body to focus on, she customized the massage to my needs and didn't end up using the hot stones, other than a few as heating elements to rest on my body. She and Jin were so kind to adjust the price down as the massage I got was a bit cheaper. As a fitness instructor, I love anatomy and learning about the human body. Lillie is beyond knowledgeable, and super passionate about what she does. I told her that I sometimes get tension between my eyes and she explained that it could come from my eyeglass prescription being slightly off, or it could come from jaw tension and tension in my neck and pectoral muscles! Fascinating! It all makes sense. Loved Lillie's energy and her balance of gentle and firm massage. This sweet spa is conveniently located in downtown Healdsburg, across from the Police Station, just tucked down an alley. The space was clean and peaceful. I can't wait to go back! I won't wait another year, that's for sure!

My husband and I tried Soco Reflexology for the first time this past weekend, and we left feeling…read moreabsolutely fabulous. Our massages--Foot Reflexology, which included a relaxing hot-water foot soak, along with head, neck, and shoulder treatments--were truly wonderful. Frank and Tom did an excellent job, making us feel comfortable and pampered throughout. We definitely plan to return again and again. Highly recommend for anyone looking to unwind and enjoy top-notch reflexology services!

Found this cute little spot on the internet last minute and it didn't disappoint. The owner was so…read morepersonable and kind possibly my favorite thing about the entire experience I love someone with good customer service. They got us in last minute and did such a good job! The place is adorable and clean. I loved my massage! I wish this business years of success and blessings they deserve it.

My husband and I celebrate our anniversary with a couples massage almost every year. We drive 2…read morehours just for this place. Honestly, the best massage I have ever had. My husband loves the Thai massage and I really enjoyed the hot stones/ aroma therapy. The place is always so clean and relaxing. The lady at the front desk is really sweet & accommodated us. We will be back!

Yes your staff already explained the '15 minute' rule. How is someone supposed to know when to say…read more'no, this is not what I signed up for'? It's like nonconsentual sex. You go into the 'treatment' that you have never had and then I get punished because I did not know how this treatment process got screwed up by your office booking me with someone else. A little upfront transparency would have swayed me to say 'no' before the treatment even began. I got scammed.

I have been going to Lynn for a few months and she does an amazing job. She is focused and detailed…read moreas well as incredibly friendly. I always walk out feeling and looking great. The front desk staff is top notch as well. Thank you so much!

I am writing this review purely based on my experience even before availing the services at Shiloh…read moreNails & Spa. Key concern - not sure why the salons/spas are now providing such abysmal customer experience. Is it coz they have too much business already and couldn't be bothered or, is it now a trend that be inhospitable and stern to the brink of rudeness, customers can choose if they like it or not. How - I was introduced to the place by Yelp during one of their Events - we played some games & got an option to try regular Mani or Pedi services. Service - Though I stay quite far, I thought to try the facial at Shiloh. I called the number given on Google, last Monday (04/20/26). The lady taking the call was rather rude and aggressive. After our conversation and on something she was to let me know, she said I "will get back to you when I can"!. I till date have not received a call back from either her or anyone else at Shiloh. This person was not aware about the type of facials but she was still trying to give half baked information, half heartedly and that too in a tone (trust me) no one would want to hear or continue speaking with if calling a salon or spa. Mostly people visit these places to relax their mind; not to add stress to themselves. This conversation proved anything but helpful or calming; quite the opposite of what one expects. Post such an experience, the next day I went ahead and booked the facial with another spa. Fast forward, I saw on Yelp the Shiloh owner having provided a phone number and email to contact directly. Instead of choosing to call up directly, I thought to leave her a short text message letting her know that I saw the number on Yelp and wanted to discuss about a recent experience. No response from the owner too. Wondering - I really would like to understand why the front desk customer service quality, responsiveness of businesses and the overall attitude is getting so dismal by the day. Why can't someone sitting at the front desk be courteous/polite even if she is not knowledgeable or doesn't care to understand the services being offered by her place of work (it's understandable if she din know about the Yelp event as it was a long time ago but that too can be responded to nicely, why react? [It was told to her to let her know how I got to know about their spa - was meant as a help; since everyone these days like to ask how anyone got to know about their business]). Basis this experience not sure if I would like to recommend the place.

When you walk into the studio you are met with the owner, Ashley who has such amazing, radiant…read morevibe. I asked her to read my Taro Cards before getting a massage and it was not only so surreal and enlightening- but completely set the mood for a relaxing massage. She not only made my body feel rejuvenated but my soul. Ashley is the only one I will ever get a massage from again. She took me physically and spiritually and made me whole again.

So happy to have found Ashley during my 2 months stay in Healdsburg and enjoyed 2 massage sessions…read more Her attentive inquiry of my expectations and massage needs on the front end created an excellent rapport and massage. Her studio is close to the town square, easy to get to and offered the perfect environment for a relaxing and peaceful massage.

Not impressed,I probably had 100 massages in my life so I can really compare. Not cozy at all,not…read morewhat you would expect from spa. First when you walk in you are in this huge and cold room ,almost uncomfortable feel. Massage it self was just okay,didn't make me wanna come back.Which is too bad because there is barely any places to get massages in Windsor.

Natasha is the best! I have been going to her for over 2 years now and I get a massage and facial…read moreevery month. They are very relaxing and I feel so much better after! I look forward to it every time. I highly recommend her!

Julie is attentive to detail and has a great eye for facial aesthetics. I recently had a micro…read moreneedling and chemical peel session. Within two days friends were telling me I was glowing and asking about my beautiful skin. After two weeks my skin was smoother, looked refreshed, and required less of my skincare products because they absorbed better. I've also been in for Dysport injections. She erased my wrinkles and fine lines, without giving me a frozen face. I love how natural it looks. I can't wait to go back for my next appointment!

I really wish I could leave a positive review because Julie is a genuinely kind person. However,…read morefrom a professional standpoint, I would strongly recommend going elsewhere. If I could give her zero stars I would. I went in for lip filler and Botox, and the appointment took over three hours, mostly due to poor time management -- she's never on time. After my first-ever lip filler, Julie told me to watch for any "white dots" and contact her if they appeared. The next day, I noticed a white spot in the center of my lip and reached out immediately. She confirmed it was a vascular occlusion, which can cause permanent damage if not treated right away. When I arrived for treatment, Julie wasn't at her salon. She texted that she'd "be right back," but I ended up waiting over an hour, along with what another client who was also waiting. Once she arrived, the appointment dragged on for another three hours -- and she still didn't properly treat the affected area. She promised to meet me after work to finish treatment but showed up 45 minutes late, and decided not to wait any longer since it was already 9pm. She texted me at 9:30 saying she was there claiming she'd lost her phone, even though she told me she was in the car going straight to me. A couple of days later, she met with me for the second attempt and again for another three-hour session, but unfortunately, the issue still wasn't resolved. I now need to see a doctor to make sure no lasting damage. Overall, this experience was stressful, unprofessional, and concerning for my health. I recommend finding a more trustworthy and reliable injector.