I can't give a high enough rating to R & R Auto Truck Repair and to Kevin in particular. While…read moredriving to Reno, Nevada, on hwy 89 my truck had a malfunction and stopped running. I contacted AAA and had the truck towed 80 miles to R & R. Kevin called 2 days later to tell me that it had a broken exhaust pipe at the manifold, and they could repair it for $450. We drove from Grants Pass back to Shasta Lake to pick it up and headed back towards home. About 5 miles from home the truck started making the exact same noise. When I got it it home I pulled the exhaust/catalytic converters and discovered the repair had failed. I contacted Kevin and he asked what I wanted to do. I told him I would order a new exhaust/catalytic converter and install it myself, because I didn't want to drive the 2 1/2 hours back to the shop. Kevin told me to order the parts and he would reimburse me the entire amount, which I did. I provided the amount to Kevin and received a check from him in a few days. Not only did Kevin stand behind his work, he went the extra mile by reimbursing me for the parts. I can't say enough about the level of customer service Kevin provided! I highly recommend them as a trustworthy shop.

I wasn't going to respond to Rick's response but OMG! You literally responded to everyone…read more So we put 500 miles on our suzuki and it's due for first oil change since rebuild. I want to go anywhere except R&R. My partner decides to go back to R&R because the first oil change was included in the original price we paid. So he goes. Nope $79! Also Rick is great at sounding reasonable but in reality once challenged or questioned he sulks and grumbles. I know rebuild take time and I know how old my suzuki is. I find it interesting that there is no mention of the fact the gaskets blew because after a previous repair the idle was so high it blew them. FRO!

Highly recommend. Great service at a reasonable price. I've now used them a few times for my…read moreservice vehicles and will continue to use them in the future.

$45 for a smog check PLUS $10 in "parts" (a.k.a., the "certificate"). Not sure if I got a…read more"smoking" deal or got "smoked" in the process instead.

My husband and I had the most amazing experience you can possibly have with a mechanic. My husband…read morehas a Ford Taurus and for some reason he could not get it to pass smog. We took his car to another shop first and was charged over $500 bucks to fix the problem so it would pass smog and it still would not pass smog. So the guy at the other shop said you need to replace the brain of the car. He wanted to charge another $500-$1000 bucks! We took the car to Dale over at Athens and he found the first problem-The OT sensor that the other mechanic shop put in was bad. He replaced it free of charge because it was on warranty. That was the start of how awesome he is. He could of said you need to go back to the other guy and have it fixed but no... he took care of the warranty right on the spot. Next he confirmed that the "brain" did need to be replaced. He gave us options of having him buy it new and putting it in would be pricier or we can find a used one at a fraction of the cost and then he can put that one in. We went with option 2. We found the part and Athens took the car right in and put the part in. We found that the part failed right away. So we went to the same place and got another part. 2 days later Athens attempted to put this one in and it failed also. At this point they were now very determined to find out why it keeps failing. They could have set us free and said you need to buy it new and then come back. No they were great they asked to hold on to the car for a few days so they can get down to the bottom of the problem. To us it sounded like an electrical issue was happening now. Well..... We were so excited to hear when they called back-the car has passed smog. They went above and beyond to get to the bottom and really help us out. The car was at the point if my husband got pulled over it would be towed by highway patrol and at the same time it is how my husband makes money driving to and from work. We are sooooo happy with how honest and caring they are. The final price for everything they did was VERY affordable. I cant say enough good things about the people at Athens. Thank you very much! We will now be having all of our work on our vehicles and maintenance done here. I will see you in a couple months for routine maintenance & smog on my car.

San was super helpful and accommodating. I was able to get an appointment quickly and had a…read morediagnosis within an hour. Luckily no parts were required so my 2010 Crosstour was fixed within another hour and I was on my way in less than two hours. Highly recommend this place to one and all!

TLDR: Highly recommend. *cross posted on the googs…read more Long overdue review - Matt and his family saved my a$$ in August when my car decided to die on I-5 in 109 degree heat. After AAA told me that there were no mechanics available in Redding over the weekend (which was a lie, there just weren't any in their own network), I cruised / pushed my car to their shop on a Saturday, where they immediately diagnosed it and gave me an honest assessment of what it would take to get fixed. Thankfully, they managed to source the part that I had needed relatively easily since they just had another Mazda customer that went through the same issue, and didn't charge me for the week that I had to leave my car in their lot. It's the little things that matter - and when me and my three dogs were overheated and stressed while waiting, they actually went to the corner store and got each one of my dogs a puppy ice cream to keep them cool. After that, they probably could have robbed me blind and I wouldn't have cared.

My radiator cracked on the I-5 on a Friday evening. Matt and his family stayed late to accept the…read morevehicle and had replaced the radiator by Saturday afternoon. The cost was a fraction what it would have been in LA, where I headed... Matt even fixed my semi-detached bumper gratis. Kind and professional people who'll expertly fix your car and get you back on the road asap.

The staff is always helpful, did the best to get my pump and injectors backed on the ETA given…read more Have had many items worked on as well as a truck and every time they explain what happend, what they fixed, and made sure that they stayed in contact when parts needed to be ordered and when they came in. These guys are amazing!

Ive used redding fuel injection many times for my shop, they are great get everything done in a…read moretimely manner and always stand behind what they do.

These people are Awesome! Cody, Sarah, Taylor and the crew are, in my opinion the Best!…read moreThey have taken great care of my Dodge Ram 2500 Cumins and my Lincoln LS V8, never had an issue with their work or time frame, great work, great prices!

Car repair is never fun. This shop makes the difference! Fair pricing, excellent work and the…read morecoolest dogs, ever!! Be sure to tell 'em Lethal Lisa sent you

I've had a lift kit, a leveling kit, a bed liner, and some U joints installed by these guys on 3…read moredifferent vehicles. They're priced well, polite, and always have done a good job. I've heard of others having some headaches but that's never been my experience. I'm sure I'll be back for more

I had a dead key fob. Phone was locked in my car. Walked into their doors and the three staff…read moreworking were the absolute nicest folks I have ever met in a store. They assisted me in getting my car unlocked and got me back on the road. This review has nothing to do with their products or what they sell, but it speaks volumes about the type of people they have working their store. Truly kind human beings. And that still matters.

Trustworthy and knowledgeable - I trust them with all my auto repairs. Their prices are reasonable…read moreand they do good work!!!

My husband and daughter went on a camping trip. Our camper van broke down and had to be towed to…read morethe nearest auto repair shop. Fortunately, it was towed to Quality Auto Repair. My husband met Frankie, the owner, and talked to him for a while. Frankie and several technicians test drove the van and checked all possible problems. It turns out that nothing was wrong with our van. STRANGE.... My husband was very happy with the service he received. He appreciated the honesty and integrity's of the business. He recommends getting any repairs if you're in the area. Support local business.