Trustworthy and knowledgeable - I trust them with all my auto repairs. Their prices are reasonable and they do good work!!!

All I have to say is, I must have gotten PTSD from my experience with this shop "Quality Auto Repair" in the past because as I look for the best deal on tires, I happen to run across advertisement for them and decide to read their reviews and Oh my God some of them were almost exactly what I went through with them which sent shivers down my spine.... Here I thought when they packed up and left their Hartnell shop that they left town all together... Only it seems these people packed up and just moved across town to a new location for a fresh start with the same quality of service, "POOR" no pun intended... One reviewer says it was recommended by the tow truck driver to go to this shop and that's funny because that's exactly how I ended up at this shop for my awful experience and I as well had a feeling that the tow truck driver and the owner of this business were friends... This tow truck driver should be a little more careful with his referrals because his boss might not like him doing that.... I learned a lot from this experience, one of which is you don't need a certificate to open automotive repair shop unless you do break and light inspections, or smog certification... Anything else you can just wing it and hope for the best read more

My husband and daughter went on a camping trip. Our camper van broke down and had to be towed to the nearest auto repair shop. Fortunately, it was towed to Quality Auto Repair. My husband met Frankie, the owner, and talked to him for a while. Frankie and several technicians test drove the van and checked all possible problems. It turns out that nothing was wrong with our van. STRANGE.... My husband was very happy with the service he received. He appreciated the honesty and integrity's of the business. He recommends getting any repairs if you're in the area. Support local business. read more

Quality Auto Repair - Towed to Quality Auto Repair in Redding. Great service. - Auto Repair Near Me - Redding, California

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My AC went out in July. Called and got an appt. I figured worst case scenario it was gonna be 1K+. It was not that and the shop got me out the door same day for less than half that. They kept me up to date on repairs and time and the online inspection report came complete with pictures and no pressure recommendations. Service was appreciated. read more

Honest, professional quality auto repair. They do really live up to their name! I have been coming here for years they never turn you away and always complete the job timely and give you recommendations on what really needs to be done versus things that could be done. Highly recommend you can't go wrong.. Thanks Quality Auto for always taking care of business! read more

These guys saved my bacon. My F150 water pump blew at midnight traveling on I5 Saturday night. First thing Monday morning gave them a call, they squeezed me in on got me out at 1. Fair price, friendly reasonable folks. Love these guys! read more

"Low" Quality Auto Repair. The only thing they care about is Money and try to get the most out of your pocket. If one sensor is broken, they recommend you to replace the whole kit. Why don't you replace all the parts，which way you will make more? After my analysis( majored in mechanical engineering), the bill decreased from $900 to $200. Please be advised, they won't wave the diagnosis fee even you have them fix it, which is not common in other garage. read more

Frankie the owner worked on my 2005 BMW X5. The window regulator was having an issue and the driver window was stuck in the lowered position. I had bought the used car with a little over 120xxx mi about a month back and this happened at the worst time. Rainy season. Since it was getting cold I jumped on the quote of 560$ to replace the regulator and motor after getting the 95$/hr initial inspection fee of the problem. Beforehand they had told me that due to the age of the car or whatever. "some parts may be damaged or get cracked while getting to the problem". Ok so that's a vague all inclusive cya statement if I've ever heard one. I agree and they begin to take off the door panel. After removing taking 1.5 hrs to take off the door panel. I hear that the regulator is busted and needs replacement. It'll be 560 and they need to order the part. I need to leave so I get my ass out of their with a door panel off and short 100$. Not bad, at least now I know the issue and I can get other quotes. They didn't order the part so they just check up the next day to see if I still need the work done. Turns out according to another shop that Frankie manfredonia did more damage than I realized when removing the door panel. I come back after getting it fixed and getting charged additional by the other shop to get my door handle working and the moisture barrier repaired. They take no responsibility and say they'll get back to me after I wait for the owner to talk to me about the damage he caused. My family owns a body shop. If you don't know what your doing with a car, don't take on the job. Simple as that. I've spent a lot of money before at this shop and at least I know I won't be coming back. The shop that ended up being 105$/hr essentially quoted me less for the whole job and didn't mark up the price of the parts as much. Spend the extra $10/hr and don't go cheap with quality auto repair or at least go anywhere else. read more

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Highly recommend Quality Auto. Not only are they fast and friendly, but keep you informed on what they are doing. Thank you Brandon and mechanics. read more

Today was my second time coming in to Quality and it was another great experience. First time was to get a family member's first service for a newer car and today was to get my car smogged. Everything was done in a timely manner and all of the staff were very welcoming and helpful. The facilities are very clean, well maintained, and newer. It's clear that the owners and team take great pride in what they do. Trustworthy isn't a word that you can typically associate with auto shops, but Quality Auto Repair exudes it. When you need your vehicle worked on, you simply want someone you can trust to work on it, a fair price, and peace of mind knowing that the work will be completed correctly. Well, look no further, this is one of the rare shops you can trust! I wouldn't hesitate to refer anyone to Quality Auto Repair. read more

Excellent service! Got the quote fast and easy, setting the appointment was no issue and they did exactly what I wanted them to do, and it was for the exact price my quote was for. read more

I wasn't able to pop the hood of my Volvo to change a bulb- it seemed like the latch was jammed. They got me in the same day and took care of it quickly. Great service, very friendly, and great value. Highly recommend! read more

This shop has worked on my all my vehicles multiple times and I have been 100 percent satisfied every time. If you are looking for an honest, reliable, and economical shop look no further. Thank you Frankie, Lacie, and staff for the exceptional work you all do!!! Carlos M. read more

5 stars isn't enough for Frankie and his shop. I was 30 miles north of Redding when my truck broke down. I sat for almost 6 hours before my car club(Good Sams) got a tow truck to me but that's another matter. I call 7 or more repair shops including the Dodge Dealership in Redding and no one would help us. Finally someone suggested Quality and I called them and Frankie said bring our truck in. We were in a huge jam and he and his crew got right on our truck. By the next day he had the problem diagnosed and repaired the following day. Unfortunately my Computer went out also so he got right on the phone and had one on the way from Florida within an hour. Frankie stayed in contact with me daily. He even sent a car to pick us up and take us to the rental car company. Even though it took a day longer to get the part which wasn't his fault he called daily with updates. He was truly upset the part didn't arrive as promised and I could hear it in is voice. Once the part got there he got right on the repairs and had us back on the road. He has even contacted us after to make sure things were right. His team made an unbearable situation a little more bearable. I would definitely recommend Frankie and his shop to all. Thank you for the outstanding help. read more

As a dude coming from the Bay Area (coool) to Redding(110F) just to find out his AC doesn't work mid way, there is nothing better than finding this local Auto Repair that is ready to help - and help me quick. They are very reasonably priced, extremely friendly, and efficient in finding the right parts and get fixed in a very short time frame. The reception area is nice and cool and oh did I mention they are really friendly? Say hi to Lacie, the owner, next time you come visit. read more

Needed some work done on my old truck. They did a thorough inspection and let me know what was wrong. They were very professional and honest. Would highly recommend. read more

I was broke down with dead car with no place to go. Larry from Keith's Towing suggested here. Quality Auto Repair fixed my Buick Northstar alternator in less than 24 hours. A massive job. Fair price. Friendly service. Amazing turnaround. What more can one ask for in car repair? This is my shop now. read more

From rohnert park on vacation towing a trailer and had a hose start leaking the plastic t hooking the hoses had a crack and was loosing coolant called 5 shops no one would help us. Called quality motors they got us in appointment was at 9am we showed up at 8 got us in a hour early and fixed problem. These guys are awesome very professional and friendly saved our vacation. Would give them 10 stars if I could. I highly recommend them read more

We have used Quality and Auto for all of our vehicles we have enjoyed the service and appreciated the patients Lacey and Frankie are very friendly give them a try you won't be disappointed read more

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Extremely good service at a great price! We were on our way home from a 7 day road trip in the RV when a terrible rattling sound started just 30 miles outside of Redding. It was so bad we weren't sure we would even make it to Redding. We brought up Yelp and saw several rave reviews about Frankie's shop. Frankie met us outside the shop, took the RV for a drive immediately and diagnosed the problem right away. He even gave us options for the repair which many mechanics don't do. Fortunately he found the part needed close by so he had it delivered, installed and on the road within an hour! On top of it all, his wife was extremely friendly and accommodating with the kids and made them comfortable in her office without complaint. We could not have been more impressed! The only downside is we don't live in Redding or else we would definitely become regular customers. We are extremely pleased and on our way home! read more

We were only meant to pass through Redding on our way home from Oregon to So Cal, but our 2012 Ford Expedition had different plans. After summoning two tow trucks--one for our truck and one for our trailer--we ended up at Quality Auto Repair, at the recommendation of our tow driver. Quality Auto Repair fixed our truck quickly, efficiently, and at a great price (even less than our quoted price)! They stayed in contact with us to update us on the status of the repair, took time to explain and show us our repairs under the hood. read more

Driving through Redding on my way to Mt. Shasta. Alternator goes out. I am towed to Quality Auto Repair. 1) They are open on Saturdays 2) Frankie Manfredonia, the owner, puts me at ease immediately. 3) Clearly lays out for me what is needed to be done. 4) Goes to work and gets the job completed. He also called home to get the wi-fi code from his wife. Good person. Great service read more

These people know cars, foreign & domestic. And--importantly--they have a great supply chain, getting parts overnight if required. Also, the people who answer the phone actually know what they're talking about. They're knowledgeable & polite, not condescending. Besides saving over $1,000 from the local conniving dealership, I now have a garage I can entrust with my 15 year old Subaru. read more

I WAS SHOCKED! My daughter bought a headlamp bulb and the auto parts store said they couldn't help her change it. They said it was a dealer service item. Quality Auto Repair got her bulb changed in minutes and charged nothing! Parents of BSSM students...there is a safe, trustworthy place to send your kids' cars to when you can't be there to protect 'em! read more

Highly recommend! Frankie & Lacie rock! She is very knowledgeable and will make you feel like part of the team. They were quick, had great follow up, and Frankie was able to diagnose the problem correctly. I would tell my mom to call with confidence! Thanks guys!! read more

Very happy with the fast, friendly service we receive at Quality Auto. Highly recommend!

The name "QUALITY" says it all! Fantastic auto repairs. Frankie and his wife Lacie run the place and just could not be nicer people. Very fair, honest, reliable, and knowledgeable about any type of repair. Frankie is a "old school" mechanic, meaning he does not care what the book says he should charge - if it only takes 5 minutes to fix it, he is not going to charge you an hours worth of labor. Additionally, he figures things out - if there is a better, easier, cheaper way to fix something - then THAT is what he will do to save the customer additional charges or more headaches down the road. It was 123 degrees in Redding when he worked on my vehicle - I tried to give him extra money for working on it in that heat and he absolutely refused to take anymore money. If you ever need repairs and you are anywhere close to Redding, CA - come here - you will not regret it. Thank you very much Frankie and Lacie. read more

The folks at Quality diagnosed and fixed a problem with my brakes that I could never have fixed myself. They were friendly, fair, and professional. What more are you looking for in an auto shop? read more

As a local business owner. Frankie went the extra mile and helped me out of a bind. Very honest and fair. Can't recommend them highly enough. Bruce Blake PowerHouse Solar read more

i would have rather caught covid-19 then to have went to this place. ripped off doesn't even begin to explain the horror i went through at quality auto repair. long story short, $100 to just asses what was wrong. 8 hours later finally received an answer. "it's definitely something internal." no shit. that was already established. waited almost 2 gosh dang weeks to get my car back. please, to all that read this review. if something is wrong with your automobile, do not and i repeat do not take your car here. you will end up with even more of an issue and out of pocket a couple grand. side note* even if a tow truck driver recommends this place. the driver that did recommend this place was or is very good friends with the owner. tell him to fuck off..... read more

I had an issue with Quality Auto Repair on the service they performed on my daughters car. After speaking to the manager, Frankie all was resolved and they stood by their word. Great service and communication. Thank you Quality Auto. read more

We were traveling and had an oil leak. They took great care of us and solved the problem quickly. So grateful they are here. Thank you! Great waiting area too. read more

Frankie and his crew of people at Quality Auto Repair is exceptional I highly recommend them for any of your auto repair needs they've always been fair and reasonably priced their service is outstanding. If you ever need any sort of auto repairs please save yourself some time and headaches check out Quality Auto Repair. read more

Squeezed me in for a last minute service before I had to leave town on a long road trip for business. Fantastic customer service and reasonable prices. Will be back for any future work, for sure! read more

My SUV would not start and happen to break down in front of this place. That turned out to be the best thing ever! They replaced my ignition (required a locksmith and all kinds of crap) for substantially less then I was ready to pay. Did everything they could to get me a better price and save money. Service was top notch and looks like a factory install! Took another car I own to have brakes/rotors done as another test. I don't have a good mechanic and need one I can trust without crazy prices. They were honest and said I don't need new rotors/new pads in the back. Just new pads in the front. Most mechanics seem to always say you need new rotors/new brakes and charge $$$. I pick up the car and they put on nicer rotors and not the cheap crap. Great job! 3rd time to this place - I was having a problem with my battery so I went to Les Schwab. Les Schwab said I needed to find a mechanic as there was a issue with the battery terminals/cables. Hmmm - okay, I go back here to my new friend Frankie. I drop it off. When I go to pick the car up... they tell me "no charge, it was easy". Wait what?!?!? A mechanic who is willing to not charge you? I love this place! This is seriously the best mechanic I have ever found. Owner is Frankie and he seems to be 100% honest and down to earth guy. Based on my 3 experiences...I am not going anywhere else! read more

I had a head gasket job done here. I moved to South Cal and a part that was installed malfunctioned, a manufacturing problem. Frank got on the phone and made sure the warranty was honored despite the long distance. I dont know how many mechanics would do that, he stands by his work. read more

I rarely give a 5 Star review but Quality Auto earned it today. My wife was driving south on I-5 in northern CA today when her vehicle started gaining/losing speed, and the instrument panel started going crazy. I looked on Yelp for a well-reviewed repair shop in Redding, CA and found Quality. Made a call from my office to Lacy (sp?) who could not have been more helpful and understanding. I explained that my wife was driving to LA and asked if she could go to the head of the line when she arrived. Lacy didn't argue, she just said "of course". My wife arrived, Lacy was waiting, the staff put our car on the analyzer right away and $145 later (2 speed sensors), my wife is back on the road and all is good. Great customer service from a company that I have never dealt with before and will probably never deal with again since I don't live anywhere near Redding. I could not be more pleased and I hope you think of Quality the next time you need someone to look at your vehicle. read more

Went here after checking them out on yelp....everything posted is true: professional, honest, great prices, high level of expertise. I'm so glad I took my car there... read more

Hardly ever give a place 5 stars but they deserve it. I HATE MIDAS!! Should have listened to the tow truck driver & immediately brought my car here. Would have saved money, & a great job was done. So I always bring my hoopty here now. read more

Honestly they seem like good people but didn't do shit for me but still charge me after they accidentally broke the belt tensioner off the side of my block I had to tow it the rest of the way home to Seattle because they wanted to Highway Rob me on a new block that only goes for a fraction of the price+ install. They said those are Notorious for breaking off like that but how do I know if they didn't mess up and put to much pressure on it. They were willing to just push it out to the street and call it a day after there mess up that they won't own up to. They broke it and couldn't even make it right I shouldn't have even went there. And if you're reading this Frankie you can still make it right by paying for the wedding costs that I'm just now able to get around to because welding it is possible now that I've looked into it after you told me it wasn't just to get me out of there read more