Something is wonky about multiple Ted's Appliance listings on Yelp. Be sure you have the right one…read more(#2243). I had a great experience, and something not found often - Integrity. It was refreshing to have someone with knowledge and efficiency. I had a dryer issue (lights came on, but it would not start). Scheduling was simple, follow up was perfect, the dryer was evaluated, the problem solved, and pricing was fair. I recommend this local Rockford company. Btw, I have no idea why it lists CA. I am in Rockford.

I had some work done with them and they charged me $300.00 unfortunately they weren't able it fix…read moreit .but they returned to me the $300.00 I paid them . they are a very honest company that stands behind there work. I would recommend for your appliance repairs. Dave

I can't recommend these guys enough. Friendly,…read moreknowledgeable, professional, great prices. I went in on multiple occasions and just walked around their warehouse/workshop while they answered all my questions and explained how the appliances actually worked and how to care for them. Eventually bought a brand new fridge, they delivered, installed and removed the old one in under an hour. Very pleased overall.

My refrigerator quit overnight and, after calling two other appliance repair companies who could…read morenot look at it for over a week, I discussed repairing vs replacing my 15 year old refrigerator. The parts and labor would be half the cost of a new one, so I visited their store and 2 hours later had a new refrigerator and the old one hauled away.

10/10 recommended Area Appliance 815 as your first call!!…read more Service call/charge was cheaper than big box stores. My washer/dryer is an old style one piece stacking and the dryer stopped being warm. Was able to come out sooner than I expected. Gave me a no pressure estimate showing parts, tax, and labor. The turn around time for parts and repairs was very quick and timely. Was very friendly, knowledgeable, did not mind my animals checking out what was going on, let me listen to my podcast, and did not mind my constant chatter!

Steven did everything he could to fix our fridge. You could tell he cared and was not trying to…read morejust make money. While he didn't get our fridge working he was very knowledgeable and knew multiple things to try it was great value and service.

i recently called Bob's Heating and Refrigeration to get a quote on a new Goodman Central A/C unit…read more After receiving two quotes from other companies that wanted to conduct an extensive amount of work to install the Central A/C, I called Bob's. Bob took his time in explaining what I needed and did not need and then provided me with a quote. I was extremely impressed that he sold me what I needed, and did not try to up sell me for his benefit. I highly recommend Bob's Refrigeration Heating and Air Conditioning as a very reliable and reputable company to deal with in Rockford, Illinois.

From the owner: At Bob's HVAC and Refrigeration we are experts committed to getting things done for you. We provide…read morethe Rockford area with sales, installations, and service on all makes and models. Bob's HVAC has been in business for over 40 years. Let our experienced technicians help you with all your HVAC needs. Residential Commercial HVAC sales and service Appliance repair for all makes and models Home air purifiers and humidifiers Duct cleaning Sheet metal work Free estimates Our products and services are backed by one of the strongest warranty providers in the industry, and we guarantee 100% customer satisfaction with every product or service. Give us a call for your free estimate today. We look forward to hearing from you.

Dewayne Tentler scammed me. I paid him for a washing machine repair which was up front in order for…read morehim to "order parts" and then he disappeared without doing the repair. I called from a different number and he answered, refused to send a refund but promised to do the repair. He set up an appointment for the next month that he did not show up to. It has been five months since I paid him

Scam!!! Dewayne Michael Tentler is his name and may go under a few different 1st names. He charged…read moreme $350 which I had to pay up front for parts. This lasted 3 months which he did nothing to fix it. Did not give me a receipt, kept making excuses, he would say he was coming over and never showed up. Worked from the trunk of his car. He also goes under different business names & phone numbers. Please be aware. I know I am not the only one he has done this to.

Called Ted's to evaluate noise from refrigerator and also install ice maker that was never…read moreinstalled properly (and never worked) from a different appliance company. Ted's was responsive, kind, and courteous. After the faulty ice maker was repaired, I did have a leak (presumably because the tubing was old and cracked. I called them and left a message, and someone was out right away. I had to call them again about a screw that came loose, and they came out immediately. Would definitely recommend for appliance repairs!

This should be a zero review. My dryer was not working, so I called Don's. They came out and…read morereplaced the belt, so the dryer turned. But now it makes noise. It did not dry the clothes. I called them again and they came out, but the dryer still did not dry the clothes and it made more noise after they left than when they left the first time. That was over $220.00 for both visits. Then I called Ted's. They came out but did not fix the problem, the dryer still made noise and did not dry the clothes. They sent me a bill for $75.00. I protested, so they cancelled the bill. Then two weeks later I got a bill for the same $75.00 they charged me for the first time. Finally after calling two different electricians, we finally got the dryer to dry clothes. But it still makes noise. That was over $500.00. I could have bought a new dryer and saved all the hassle.

Sam has repaired my dishwasher when one repairman, just left for the grocery store as he stated he…read morewas going there before he looked for my part; then I got on the internet when he said its hard to find; and wanted to order where he recommended and left me with a dishwasher pulled out in the middle of my kitchen; never to hear from again. So here comes Sam and with all his skill, magic and know how; found a part for me. My dishwasher works great, then the same former company put in my top load switch the quick easy; WRONG way on my washer years ago. Sam, came as I had the part in hand ready to go and he saw what was done and put it correctly. He also in this same washer replaced the transmission, and yesterday put in my new tub, seriously the man is a genius. I have a 'Sam to do list' for three more home repairs; microwave latch, air condenser/vaccum coils (and all the things) and a oven ignitor.

If there was a 0 stars rating, that's what I would give them. In January my dishwasher was leaking…read moreonto the kitchen floor. Called these guys and scheduled an appointment for a diagnostic appointment; they rescheduled twice for one reason or another before finally showing up. They returned in about 2 weeks to install a new door on the dishwasher ($860). All's good for about 2 months which is when the water on the floor appeared again. That was 3 weeks ago. I've been calling and calling, leaving multiple voice mail messages and am still waiting for a reply. The "message" on their phone saying they will contact you in 1 to 2 hours is complete baloney as is their spiel about how valuable I am as a customer. If they don't want my business, just TELL ME, and I'll patronize someone who actually wants to do the work. Save your hard-earned $$$ and go somewhere else for your repairs.