Alberto was the best. Took amazing care of me and my TRD pro!! He got me that Red leather I needed!…read moreHe took great care of me.

Our story starts in Oct of 2025. We selected a nice van, and we were pleased with it, although the…read moreprice seemed really high. The sales manager wouldn't let us see their documents because "their computers are down", but we left with a thumb drive of what we'd "agreed to". When we got home and plugged it in, we saw mark ups and aftermarket items we NEVER would have agreed to, resulting in the van being 13K over book for a 2025. Anyway, the van was so upside down that no bank would touch it, even with our paid off trade. So, 2 months later, the sales manager called and offered to renogotiate. We let them know that their contined credit pulls had dropped our credit scores roughly 100 points, and that health issues had cut our income roughly 4K a month, so now we ourselves were unlikely to approved regardless of any adjusted price on the vehicle. Regardless they wouldn't release my trade and demanded that they be allowed to try. They offered to adjust the purchase price and remove some of the fraudulent add ons. So, we took time off work, met again in their office, unfroze our credit reports, were placed on speaker phone, and heard our approval. Regardless, we told them explicity that they were strictly forbidden to continue bank shopping after we left. We left assured we'd get our welcome letter in a few days and that our first payment would now be revised to another 45 days later. Another 2 months passed with no deal, no payment letter, and no confidence that this was even our car. We were honestly afraid to take it out of town lest it be taken back and leave us stranded, since we hadn't paid a dime for it. Since no one can live with that level of uncertainty for long, we put in an offer in on a used Odyssey at less than half the cost with a delearship 2 blocks from our home. We told them our story, they pulled our credit, assured us that they saw no evidence of a another deal, and counseled us what to say to get our trade back (worth about 8K). We eventually were able to get through to Selma (they had started to dodge our calls, but we got through on a borrowed phone). We said exactly what we'd been counseled to request our trade back, which, of course, without a deal, they were legally obligated to still have available. They responded that we had a deal with the bank if I remembered, and that "maybe they were backed up by the holidays" and that my van had been sold at auction. I told them they had 24 hours to produce documents, as they were WAY outside the 10 days they were legally required to close. No response, so, 24 hours later, we went forward with the Odyssey, took cash out of savings for the down, and signed. We figured we'd get the cash value of our trade in a few days. Yeah...that didn't happen. 5 days later on Jan 26, we got 2 welcome texts. One for each van. Ally bank had accepted the loan, which was NOT the bank we talked with in Dec. I immediately let Ally bank know that the Selma had been expressly forbidden to continue to attempt financing, and asked how they had been able finance such an expensive vehicle with our reduced income and impacted credit score. Here with are in mid-March, and they finally responded. Their fraud investigator let us know that rather than letting them know that our income had reduced, Selma finance inflated one of our incomes from 6K to 26K A MONTH to get the DTI to cover it. That brings us to our 1 star ratinr - we now have had a new car for free for 5 months - why are we complaining? Well, we're insuring 2 nearly identical 7 passenger vehicles for one thing. Also because Ally waa given our original documents in Oct and paid Selma the inflated price. Weirdly, though, since my complaint was on day 1, they list my pay off as 0.00, but I have gotten credit dings for 30 days, and soon to be 60 days late. I can'tpay anything because even they don'tknow what we owe, but, yet, we're late. We tried sending 5 dollars a month (the biggest number the website will allow) but that isn't showing anywhere. We gave Selma of Toyota EVERY opportunity to give me back my 2012 Sienna - we loved her and she still ran like a champ. We just wanted the newer safety features. I guess a free 2025 is a decent consolation prize. TL/DR: Finance guys are shady and fraudulent. I hope this finally costs Junior his job.

The only reason there wasn't the 5th star isn't the fault of the dealership service crew. I had to…read morebring my car in for an oil change. During the service check there were a few recall items that were also needing to be done to this car. There was an additional issue that they were not able to get to due to the time constraints. My problem is that this vehicle we bought has had so many issues. One reoccurring problem has to do with the charging system. The service guy told me they weren't able to get the problem I had a concern about because the battery needed to be charged. They were not aware that the error about the charging system also broadcast to my phone through the app. I will have to schedule another appointment for them to look at the problem. Again, the frustration has been the amount of issues with this car.

Worst car dealer ever. Took my car in for repairs which were under warranty although my car is paid…read moreoff. They kept my car from Mar 17, 2026 until April 2. Advisor Robert Lee is janky as hell. I had to pay 10 days of having a rental car until repairs were authorized and approved. They didn't offer a ride to enterprise, I walked. They attached the rental car invoice that I paid for to the claim so they'll get paid. After taking the rental back, they loaned me a gladiator rubicon which had no up to date freaking tags and was a gas guzzler. Omg the whole process was a disaster. DO NOT BUY A CAR from this horrible company.

it was a great oil change service and i'll add i again got the three changes for a reduced rate…read more the not 5 stars was that i had two nails in my tires and other than let me know they did nothing about it...offer to take them out (even at a fee) or patch them if necessary. they did say they'd sell me tires but didn't have what my car needed. that's sad considering i had to go back on the freeway to visalia.

Worst experience I've ever had. Dealership was hard to find. Got there and immediately was openly…read morelowballed and mocked for my trade in. Sat down and they took my info and ran my credit without telling me. They then gave me an offer that was 50% more than what I eventually got my car for at another dealer. It is no wonder they still have two of the cars I was looking for on their lot from the previous model year. I had to ask for my ID back after I told them I wasn't wasting my time. When I got another offer, they then lowered their price to a competitive price. What a joke. Stay away!

I had a bad experience I'm buying a car and I called Selma Auto Mall and talk to Dede she helped me…read moreout so much and when I went to Selma Auto Mall the manager Bruce was caring and compassionate about my issue and help me get into a new car I thank the whole staff DD Bruce Christian and Angel and all the staff for them taking care of me and helping me get into a new car that I wanted I really appreciate the Selma Auto Mall and their service to me as a customer if anyone is ever looking for a car I highly recommend them going to Selma Auto Mall and asking for DD or angel for help to look for a car I promise you won't leave disappointed you will be very happy that you went there and thank you again to Bruce you are a kind-hearted man who cares for his customers and other people and cares for his staff. thank you so much Selma Auto Mall and God bless. I am very happy with my new car.

I would love to start a class action on discrimination on the family owned Nelson automotive group…read morefor discrimination if you bought a car "as is " from them and you are not white , female and they did not try to fix car 6 times you have a law suit for discrimination . I have proof they tried to fix my car 6 times as a single white femal let's get them !!!! ps they never fixed the car I had one year was in there shop 244 days out of the year . the car is a total loss . but now I want to hit them where it hurts .

Absolutely top notch dealership with that comfortable, friendly no hassle of a small town vibe with…read moreGREAT service. From the first time I spoke with Brittney and gave her our wishlist for a Santa Fe Hybrid and it's features we needed, it was just a great experience. Brittney was professional thru and thru, as well as Louie and Alex. We LOVE our beautiful 2025 Santa Fe Hybrid Calligraphy...it's stunning!

Jorge Leyva is without a doubt the most sincere and personable person you can ask for in a…read moresalesman. Thank you for helping us find our GV70 Prestige. Best Christmas Present a husband can buy his wife. Davis Family

Sergio Molina was awesome getting the loan down to what wanted and he was very pleasant. Thank you…read moreSergio Molina

They were high pressure salesman. They kept trying to sell me options I explicitly told them I…read moredidn't want!

Hello! I just wanted to leave a review for my overrall experience with Jorge Leyva here at the…read moreSelma Hyundai! He was EXTREMELY informative in regards to the specs, details, and perks on the Hyundai Palisade I was interested in. He definitely made us feel comfortable and provided us with a smooth start to finish in the purchasing process. He has been in touch with us continuously soon after we purchased in regards to how its going with our new vehicle and making sure were good with any questions we may have. THANKS JORGE!

We recently decided to buy a new Hyundai Tucson. We started at the Fresno Hyundai dealership and…read morefound the car we wanted. But, we found the dealership to be very busy and chaotic so we left to think about it more. We then decided to contact Selma Hyundai. We connected online with Ahmed Wahdan one of their salesmen. Selma Hyundai was so much more relaxed than the Fresno dealership. Ahamed was very helpful, found the exact car we wanted through a dealer trade, and made the entire purchase process easy and comfortable. He has continued to check in and made sure all our questions that have come up now that we are driving this "computer on wheels" are answered. We really appreciate Ahmed, (and Geo who helped us when Ahmed wasn't available), the finance manager, and Rebecca the receptionist who all helped tho make the entire car buying experience as pleasant as possible.

Took my Camaro in because it died in the middle of the road. First issue was wiring. I was told…read morethat my extended warranty contract through Alpha would not cover the repair. Second was the sunroof and again was told that wasn't covered either. It would have to be paid out of pocket. This Alpha contract 3.5k cost mind you was sold to me as a coverage that covers all major repairs. They sell dirty fake coverage contracts avoid them at all costs!! Deception at its best.

Horrible customer service. No one picks up the line. They just keep forwarding you. Unprofessional,…read morethey definitely need training on how to treat customers. Or maybe find a job they actually like. No wonder they have the rating they do. DO NOT DO BUSINESS WITH SELMA AUTO MALL!