This is like Disney World for dogs! My dog gets so excited to go there. He wiggles and cries as we…read moreget closer. He comes home happy and tired! Love this place

PART 2: (Owner of…read moreGretchen the Saint Bernard, if you're reading this: yes, she also yells at and punishes your sweet OLD dog for barking. Gretchen only barked because Gina was around and she didn't like her.) Also, they'll throw the dogs GETTING humped out of group instead of removing the humper. A number of times I had hyper dogs in group -- shepherds and huskies like Sierra (if Sierra's owner sees this, yes, she's also a hump victim they won't protect) -- that just wanted to zoom around and play. But because they don't know shit about dogs, they get mad at the DOG and remove it from group, sometimes trapping it inside in a crate during yard time. Multiple times they came to take dogs from my group and I told them I already had them under control, they were literally just speeding around and playing. But Gina gets mad when dogs bark and excite other dogs, so inside crate time it is. Also, just for the record, most of the good dog pictures on their site/social media were taken by me. Again, unprofessional as hell because she makes staff use their personal phones to take pictures for the business. Not all the dogs get their walks every day because there simply are not enough staff for that to even be possible. If your dog barks, best believe Gina is punishing them for it when she's there. They also give dogs weed/CBD drops without consulting owners because they want them quieter. The regular hourly staff are mostly good with dogs, but they all get fired arbitrarily -- or not even officially fired. They just get removed from the schedule out of nowhere and ghosted. Happened to at least four staff members while I was there. And the ones who didn't get ghost fired? Gina screamed and cussed them out until they quit. At LEAST two employees. The dogs love the regular come-and-go staff because most of them actually care about the dogs and are good with them. But I would NEVER trust my dogs left in the care of Connor or Gina. NEVER NEVER NEVER. And the rest of the staff could be fired literally any second for nothing. The owner is basically a spoiled rich little girl who used rich little girl money to open a kennel but has absolutely no idea how to run a business or properly care for dogs. She likes dogs because they're probably the only creatures capable of caring about her and because she can control them through abuse or paid trainers. But she hates dogs that don't like her. And all this is relatively recent. I wasn't even there THAT long and I still saw all of this. One more thing. Theyre not very careful about making sure the food and water bowls are all dry and clean of the bleach theyre washed in before feeding and watering dogs out of them. And when i was there and careful about they stopped me cause "it was wasting time and we dont have enough dishes to wait for those to be dry of bleach water."

Too crowded. The nuns that run it are lovely people and they have lots of land for the animals to…read morerun. But their inside area is filled with cages on top of each other, side by side and all filled with dogs wanting attention. When not being taken outside, they stay in their cages . I think it is too many animals too close together for too long.

Our dogs love this place. They are so caring and proactive in the care of your pets. We have one…read moredog that is afraid of people and become very anxious and stressed in strange places but he positively loves going here.

Alpha pet resort was a lovely experience from beginning to end…read more I've never boarded my animals so I did research to decide and after them talking on the phone with me for 30min and sending pictures of the facility, I decided to book with them. The online portal and app made it easy to upload my cats documents and book the taxi to pick them up day of. Jason, one of the owners actually came to pick my cat up. I added a happy pet package which allowed a playtime daily, and I requested they send me pictures each day, which they obliged. If I ever need to board again I'll definitely be going with alpha pet.

my doggie was well treated and we were kept abreast of his activities. Courteous and friendly…read moreprofessional staff.

Ellen shows great care and concern not only for your pets, but also your home and your privacy. She…read moreis the best pet sitter I've ever had... you can rest assured your home and pets are in excellent hands.

Ellen helped us with bringing our dogs from where they were boarding to our wedding so we could…read moretake some pictures with them. The amount of work that went into coordinating that on her end, relative to the amount of time she was actually at the venue, was huge. She went above and beyond to make sure she knew what we wanted. She came to our walk-through with us before the wedding to make sure she knew the layout and timeline for the event. Our dogs were very well taken care of by her and we would be very happy to use her in the future if the occasion arose.

We've boarded our family dog, Joey, with Sugar Maple multiple times over the last few years…read more Jennifer and her family are kind, welcoming people that have been very accommodating over the years. Joey is always excited when we are pulling up the driveway to SM! While away this most recent trip we changed our plans to extend our vacation, Jennifer allowed Joey to extent his stay which made our time much more relaxing and enjoyable! Upon pick-up Joey was happy, healthy and clearly had been well cared for during his stay.

Before choosing Sugar Maple Farm, we spent a lot of time researching the best possible boarding…read moreoptions in Virginia. The abundance of 5-star reviews reassured us, and we even scheduled a one-night trial stay to test it before our longer family trip. During that visit, we were promised strong communication, regular photo updates, and a high standard of care while we were away. Sadly, our actual experience was the complete opposite. While traveling in Asia, we were told we'd receive regular updates. Instead, we got only three photos over a span of 10 days--and only after multiple follow ups and texts from our side. The lack of communication and unease made it difficult for any of us to enjoy our trip and we knew something was not right. When it came time for pickup, the owner was not even present. Just a few hours before we landed, we received a text informing us that our dog was injured and her teenage son would be there for pick up. There was no explanation, no phone call, no attempt to take responsibility, and not a single follow-up to check on how she was doing after. It felt cold, negligent, and deeply unprofessional. We later learned the injury was a torn ACL requiring surgery. What's most upsetting is that we had clearly disclosed a prior ACL injury in the intake paperwork--on the opposite leg. That information was either ignored or not reviewed at all. There was no transparency, no apology, and absolutely no concern for how serious the injury was. We chose Sugar Maple Farm because we wanted a safe and trusted place. When something went wrong, there was no accountability--only deflection. That trust was completely broken. It's devastating to watch our dog struggle with pain and limited mobility, and to know she now faces a 12-15 week recovery from a surgery that may have been preventable with proper care. We came home expecting to see her happy and healthy. Instead, we're managing a serious injury with no answers on what happened. If you value your dog's safety and well-being, I urge you to look elsewhere. Sugar Maple Farm may have glowing reviews, but our experience was proof that when things go wrong, this facility does not step up.

HIGHLY RECOMMEND!!! When we were first shopping around for a doggy daycare, I assumed all daycares…read morewere created equally but I was VERY wrong. Most larger daycares fill a room to capacity and provide a couple attendants to make sure no fights breakout, there's no real interaction with the dogs. The Backyard Pack (BYP) engages with your dogs and loves them as one of their own. They create a safe, clean and healthy environment where dogs can thrive and have fun. And unlike the larger daycares we tried, the staff at BYP takes the pups out for potty breaks rather than letting them go in the room where the dogs are playing. I HIGHLY recommend the BYP if you're looking for doggy daycare or boarding, your pup will thank you!

If you want to read about the boarding stuff, read my previous reviews. Also, their cost includes…read moreeverything, so no paying extra for special play times or anything. After checking out a few trainers, I got together with Brian at the Backyard Pack for some leash training for my dog. They (Brian and Laurie) worked with him a bit while he was being boarded, then met with me to teach me how to work with him. Duke pulls a lot on leash, and barks furiously at distractions (other dogs, runners, bikers, squirrels...) For an extremely reasonable price, they came to my house for a session. They brought another dominant dog who they were training, so the dogs could be walked together. They walked us right up to distractions, and showed me how to handle his panic both before he reacts, and after, if he does react. I feel like I finally have the tools I need. Duke's improved a lot. He's still a work in progress, but we have way more good walks than bad ones now. They sent me a list of tips, followed up with me, and are available for me to ask follow up questions via e-mail. I'm happy because they've helped me to control his behavior, not just distract him with food.

I have boarded my dogs many times in the past 20- years. The staff is excellent-…read more The grooming services are outstanding .

Lena, Mary, and Gareth are the absolute best with my babies. I've entrusted them with the regular…read moregrooming and care of my dogs for over 7 years. I couldn't ask for better service. Charlie and Moose always look amazing after their spa day.

We loved having Kat come over for every vacation we took for 3 or 4 years! She took great care of…read moreour 2 cats and one fish. She took pictures of each animal every time she came over. She even agreed to continue to sit for us when we moved to Spotsylvania. Then out of the blue she ghosted us for no discernible reason... no explanation. My husband texted her and she never replied, and we haven't heard for her for about 6 months.

Kat is by far the best pet sitter I have come in contact with. My German Shepherd loves her and…read moregets so excited to see her. Kat is friendly, good with animals, trusted, and dependable.

WE Love Amy and the Canine Country Staff! They have been caring for our…read moredog overnight since 2018!

My dogs love the Canine Clipper (aka Canine Country) for day care and boarding. For day care, Amy…read morepicks up and drops off my 1 high energy dog twice a week which is so convenient. I can't actually say the words "Canine Clipper" in my house unless he is about to go because he goes nuts when he hears those words! They also groom dogs but mine are low maintenance and only require nail trimming so I only use them for that service but I know they also offer pick up and drop off for grooming too. If you're looking for a place for your dogs to run and play with other dogs, you'll love it here.

Highly recommended! Moe and Elodie took fantastic care of our pup while we were out of town. This…read morewas our first boarding experience, so we were understandably a bit nervous, but Moe and Elodie quickly put us at ease. They were professional and provided timely responses to all of our questions. While we were out of town, they regularly sent us photos and updates so we knew Sami was well taken care of. And Leila was such a gracious host to share her home for a long weekend. Can't recommended them enough. So glad we found them. We'll definitely be using Leila Knows Best the next time we travel.

The best pet sitters ever! Our pup Prince was in great hands , i knew from the moment I dropped him…read moreoff. Moe made us feel very comfortable leaving him with him. He right away won Prince trust with cuddles and Leila Moe's dog was the sweetest ever!! She was so sweet to Prince , even when prince would jump on her and bark ( as he is still a puppy ) he is extra playful! I recommend to anyone who does not want to leave their pup alone for a few hours or day. They will care for your pup / dog with love and just as of it were their pup. They also shared updates with me through the day, with pics and i just felt at ease. So happy to have found them and we will use their services in the future for sure! Also, thank you for the last minute accommodation!