JOE retired and this is NOT Joe's though it still uses the name. I stopped in and showed him a…read morephoto of a chair I needed re-upholstered. He told me he could do it. I called and asked when I could bring it in and he said any day 7-4. I brought it in and he claimed he never saw the photo and wouldn't honor the price he gave me. He was horrible and I would never recommend him. It is NOT Joe. Joe retired.

I took a photo in of my antique 1930's couch to be reupholstered....the man Joe? was very rude and…read moresaid he couldn't do it.....no reason....broken English.....I would have gone with any advice or upholstery recommendations....but the answer was NO.....so I will go to someone else.....they have very good reviews, so I was surprised!

I called and got in within an hour. Nancy's team was able to help with an emergency repair of a…read morecushion and completed the project with no issues. I'll be back!

if i could give this business a 0 i would have, ....here is the story....i have been trying for…read moreover 10 months to get nancy to upholster 7 chairs, i have sent texts, made phone calls, then the texts go unanswered for weeks and weeks. she may be good at what she does but horrible answering phone calls, returning calls, answering texts and returning texts, this lady is a questionable business person or has memory problems one or the other, because this is a big order and i just cannot get responses from her for over 10 months!!....very very frustrating. maybe she has so much business she does not care, but the person answering the phone named katy is great, nice, friendly, maybe she is running interference for nancy....katy always says nancy will get back with me asap.......crickets now for months. when i do get a text response it is always 'i am waiting for material to come in, when i have not even picked out a material yet !!.....whattttt ??........tired of waiting for months and months !!.....really...........sad way to run a business....very sad. hope nancy reads this and fixes her procrastinating habits....my wife and i going elswhere and i would suggest if you read this you do the same.

From start to finish it has been a pleasure doing business with this FANTASTIC company. Our couch…read morelooks great! Thank you all, everyone who had any part in the reupolstering of the couch. Alll of our emails and phone calls were answered promptly and courteously. The fee for pick up and drop was nominal and helped out a lot. The textile selection was endless. And with so much to choose from, and honest opinion on longevity of the product was helpful. Delivery and drop teams were polite and very conscious of the furniture they were moving as well as the home in which they were moving the furniture into. I loved this couch when I bought it in 1997. But all the moves and climates took a toll on its insides but not its bones. I only had purched enough fabric for the seat cushion, back Euro pillows will be the final addition to this grand lady. Thank you again, everyone at Young's Upholstery!

I took the headboard of my bed to have reupholstered and Young's did an AMAAAAAZING job and for a…read morevery reasonable price! I'll also add, they said they were backed up and would not be able to finish it until the following month. However, they did it in about half the time they told me they'd be able to get it done and I could not be more happy with their work! Oh and I have to mention that April, the lady at the front desk, was also extremely helpful, polite, and professional. Thanks so much, job well done guys/gals! :)

I have contacted "customer service " a week following my HUNTER DOUGLAS Install(last year) with no…read moreresponse. Taking note of the busy time of the year in addition to the company's move, I submitted another email customer service note. *Following the holidays, I had planned to inquire about my installation and expertise concerns. They saw me coming, and the saleman switch took it's turn. (Life issues took over, so here I am completing this year old draft REVIEW.) Hunter Douglas PRODUCTS are great products. BUYER BEWARE of your installers, especially the ones with whose name changes every so many years. Best wishes the holidays are coming. You want your homes and spaces lovely, well guess who wants as much of your $$$ as they can squeeze out of you.

Just a comment that I called this company to help me with a fallen shade that I mistakenly thought…read morewas a Hunter-Douglas shade. Mark, who took my call, quickly determined I had a different brand of shade and referred me to another local company that could better assist me; providing me with a point of contact and phone number. Cheerful, helpful service! Much appreciated.

Dropped off two barstool covers on 7/1/24. They said it could take weeks to get them back…read more I received a call today 7/2/24 that they were done. Great service! Super nice people and quality work. Would highly recommend!

We had a sofa and chair redone and they turned out absolutely beautiful!!! They have a wait list…read moreof several months but it is worth the wait! Terri Steele

I received Al White's name from a friend who had used him. He came highly recommended, and I was…read morenot disappointed! Al is friendly, professional, and did an absolutely beautiful job refinishing our kitchen table and upholstering an ottoman. His over 50 years of experience shows. I would highly recommend Al and his team and plan on using him again!

Kristin at Guys Upholstery was a pleasure to work with!! She educated me on the different type of…read morefabrics that were available to my furniture and guided me in successfully accomplishing my modern coastal look for my living room furniture. My chairs and ottomon (they also put new legs on my ottomon) look stunning. Very pleased with their work!!!

Jules & Guys Upholstery has been an absolute pleasure to work with. The customer service,…read moreknowledge, and attention given to each client is outstanding. By far the best upholstery shop in Virginia Beach. Can't say enough good things about their team, especially Jules who exceeded our expectations in every department. Thank you for everything!

Had a wonderful experience with them. They did an excellent job on two chairs and the turn around…read moretime was great. They under promised and over performed. Told me it would be 3 weeks and got a call back in 6 days. Love the workmanship. Highly recommend !!!

I had MyUpholsteryGuy redo my chairs... his prices very fair ... service and workmanship was…read moreexcellent I would definitely recommend this shop for anyone considering having their furniture done