I stayed at the hotel with my family. The ambience was good. It was clean and safe hotel, and it…read morewas convenient that it is located next to the Harvard buildings.

Excellent stay! I stayed at the Charles Hotel Friday to Friday for a conference. I couldn't be more…read morehappy! The staff was friendly and attentive. The room was spacious and clean. The gym was absolutely incredible. There are several restaurants and bars on site with incredibly friendly people and everything in Cambridge is within easy walking distance. Very happy with my stay.

I know I've been spoiled by my previous Boston accommodations (Liberty Hotel & Kimpton Marlowe),…read morebut still, compared to similar-level hotels, I thought it was just okay. The room wasn't completely clean when we arrived (hair & yellowish dripping stains on the bathroom door -- Ew!) The coffee mugs are not large enough for the coffee-maker. If you make a pod of coffee and can't watch it closely, you'll have a counter-full of coffee overflow. The toilet paper is the cheapest, thinnest stuff you can imagine. And they don't supply any lotion. Check the dishes/glassware before using; there were lip marks on many of the "clean" glasses in the cabinet. The staff were all fantastic, but this was below standards overall, even for a mid-level hotel chain.

This Residence Inn is one of the best hotels I have stayed in. The rooms here are more like an…read moreapartment, but better than most big city apartments. You can get a studio, but I had the equivalent of a one bedroom apartment. I had a kitchen, living room, bathroom, and bedroom. The breakfast spread is large with lots of good breakfast items. The bar is a good spot to grab drinks at night. Staff is friendly and helpful. There is a large free breakfast spread, with plenty of tasty food items. And this hotel is right next to MIT, the best college in America. You will be happy with your choice if you stay in this Residence Inn.

Pretty nice "older renovated" hotel. Colors and the vibe is pretty chill. It is well done even…read morethough the interior designer is lame. Come at me, dog!! I don't care!! It is LAME! I'm just happy to have gotten to stay here. C booked it for our first night in Boston. I had no idea what to expect, or where in the world we were staying, but was pleasantly surprised by the digs when we got there. We do some unique traveling. Mainly in the way that we actually take trips. We leave town with only the first night stay booked and wing it from there. We do this for spontaneity, to always keep things fresh and new, and to avoid losing money in some cases because of flight delays or changed plans. This last trip was a nine day haul around the Northeast Coast. This one was great and I have lots to share, so buckle up! ;) Night one: Excellent check in. Easy valet experience as you can just leave your vehicle on the curb and they come get it later at some point. Martha Stewart's flunky designed the place, but don't hold that against them. It's quite comfy and cozy. I loved the room accommodations. The glass box overlooking the busy Cambridge City street is really cool. The windows even open so that you can get some fresh air in the room or even purge some "compromised" room air out if needed. I wanted to sleep with the window open but the city was too loud for me to endure while sleeping. Shower is nice but all of the bars are deceiving. I thought that we may have a multiple shower head experience, it was only a dual head junt.... All of the bars are just to let the things slide around. It's nice though. It's a bit quirky with only one ice machine in the basement and none on each floor. But down in the basement is a plethora of oddities and things to look at. There is a great conference room that you can rent and shit yourself in if you want. They have a good coffee maker down there too. No free breakfast. That's ok though. Come have a stay. You won't be left disappointed I believe. Staff were super courteous to us. We left something in the car after we valet, and they went and retrieved it for us with no gripes at all. Came and stay a while.... You will be pleased. '25 - 111/111

Great boutique hotel in the area…read more Staff at the front desk were all great. The cart was quick and polite. The room was cleaned and smelled fresh. The sign is small and not really lit so hard to find when driving at night not being familiar with the area. Overall great stay!

Good experience! The staff was friendly and the rooms were spacious and clean. The hotel bar was…read moregreat with a lot of choices. The food from the restaurant was average - nothing spectacular. The hotel gym was well equipped. It even had four Peloton bikes! There's a great walking/jogging trail just across the street, too! The only slight challenge was that the walls were thin. I could hear traffic all night from the 15th floor. If you're used to big city living, it's nothing different from that, so you'll probably be ok. All in all, I'll be back!

Lots of pros, but one big giant con…read more If it wasn't for the insane sound bleed between rooms and the lack of sleep I got because of it, this hotel could be a 4-5 stars easy. Pros: -Gorgeous panoramic views of the river from the rooms -Room Service is top NOTCH. -The suites are HUGE! Super Spacious. -The gym is very well stocked and clean -Staff members are polite -Cleaning crew is very prompt with freshening up Cons: -The sound bleed between rooms is so bad. You can literally hear the phone vibrating in the room next to you. Tell me why someone was watching TV super loudly at 3-5 AM!? :( No sleep = Sad me.

CORRECTION: My previous review should have said "Walls (not walks) are thin." You have to speak in…read morewhisper after 10pm. Someone called the front desk on me when they heard me talking on phone to my husband just after 10pm (LOL)

L. Reed A…read morewonderfully QUIET and comfortable environment. An exceptional place to wind down and just relax. I was able to receive a very restful and comfortable sleep. GREAT for solo traveler. 15 minute walk to Harvard Yard. The Redline train is directly outside the yard. Healthy breakfast choices- including a great tasting oatmeal. Be prepared. My room was on the fourth level. There is NO elevator. However, staff will ask, and kindly offer assistance.

Clean and comfortable. Staff was friendly. Parking was simple and easy with small adjacent deck…read more Breakfast also ample and easy. Saw lots of complaints about this but you get vouchers. You can use in restaurant or for breakfast. It has certain value and you don't get change. Gives you flexibility to save on what you choose and it is not a difficult concept! Only disappoint is there is NOT an onsite bar as shown on their website. Not a big deal, but it's permanently closed and we'd planned to visit over a drink and some snacks in the evening. Nothing super close by.

Courtyard Boston Cambridge is aptly named as it sits on the banks of the Charles River which…read moreseparates the two neighboring cities. An Uber ride to the Fenway area where we had a scheduled event took 15 minutes. Extremely walkable area but if you aren't keen on walking 15-20 minutes to Central Square or 25-30 minutes to Harvard Square, choosing a hotel closer to a T stop might be a better fit. Our room was ready when we arrived earlier than the hotel's usual 3pm check-in time. Spacious with two queen beds, both clean & comfortable. Large window lets in those gorgeous New England views. Spotless bathroom, strong shower pressure. Hotel guests will never want for snacks; there's a Trader Joe's across the parking lot & a small market in the lobby which also sells toiletries you may have traveled without. Friendly front desk employees added to our already excellent stay!

Spacious room; exceedingly comfortable bed; quiet, even in its proximity to Harvard Square. I was…read morethere for work and honestly wish I had extended my stay just for a little more of a rest! The shampoo, conditioner and lotions were (I think) Gilchrest and Soames -- if I have the wrong brand, know they were high quality and smelled wonderful. I did not eat at the restaurant while I was there, but colleagues of mine did and had positive things to say. I did avail myself of Door Dash a few times; very smooth ordering, as the hotel has a system set up for drop off and pick up. Was there this past winter during a particularly cold time and puh-lenty of snow; the front of the hotel was cleared and safe. A few suggestions: 1. If you can get a corner room, I HIGHLY recommend it for the light and openness. 2. The elevator is quite small -- I did fine, even with quite a large suitcase; just be aware for how many bags you bring or if you are a bit claustrophobic. 3. When I was there this past February, some construction was being done on the hotel. I was on the 5th floor and I heard nothing; the lobby, however, could be pretty noisy during the day. Again, not a reason not to stay -- and the hotel communicated well about the hours of the work. But if you plan to meet people there (for work or fun), you may wish to call in advance about the status of the construction. That aside, I definitely plan to make this my go-to hotel when I return to Boston.

Conveniently located in Harvard Square, just a short walk from Harvard University as well as…read morenumerous restaurants and shops. I stayed here for a week and had a pleasant experience. We made a few requests during our stay, and everything was delivered to our room promptly. On a couple of occasions, I asked the front desk for a bottle of water when returning to the hotel, and they were always accommodating. The property features an on site bar and restaurant, as well as a fitness center. Our room was spacious, clean, and the beds were comfortable enough for a restful stay. If I had one suggestion, it would be to add a water station in the lobby. During our stay, a few days were unusually hot, and it would've been great to have easy access to cold water when coming in from the heat

I think the current 2.9 rating is rather inaccurate. Yes, the hotel is beginning to show its age…read moreand it seems prices can be ridiculous, it can be a good option. If you're needing to be in Cambridge, near the universities or even Fenway, then this is a solid option. I arrived around 11pm and check-in was fast and friendly to my one night stay. Unfortunately, the Paperback Tavern had already closed and there's a lack of food options nearby. My room, a king with river view was quiet, other than what sounded like a neighbor bouncing a ball in the morning. Street noise was not an issue at all. The room was clean and everything worked as it should. I ate breakfast at the Paperback Tavern. As a Hyatt Globalist it was free but was rather simple and included eggs, choice of meat, roasted potatoes, and choice of bread and coffee or juice. The food tasted good and came out relatively quick. Checkout was easy and my bill was accurate. Prior to checkout I used the complimentary shuttle, which drops off at 4 nearby areas. Overall, I'm happy with my stay. I got a good rate of $150, which is fair. In the future I'd stay here again if I needed to be in Cambridge or headed to Fenway.

Great location for the MIT crowd. Easy walking to MIT, Central Square, and even crossing over into…read moreBrookline. No, none of these are super close but if you have 20 minutes they are all doable. The room was clean and quiet. The hotel bar service was great. The room safe was the biggest one I have ever seen! Do people put laptops in there? The two things that bring it down to two stars for me were: First, temperature control. As in the room was set to 66º or something like that and I don't think it even got close to 70º. The second, I arrived at 5:00 PM or something like that thinking my room was going to be ready. I was looking forward to a moment to regroup, shower, and just be more ready for the evening events. Well, "there was a water pipe that burst and housekeeping was behind." Look, I get that sometimes things happen, but those are usually the times when someone goes out of their way to make you feel like a valued customer. Instead, the offer here was to check your bag at the desk so you could go somewhere while waiting for your room to be ready.