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    DoubleTree by Hilton Hotel Boston - Downtown

    3.1 (294 reviews)
    ModerateHotels
    Open Open 24 hours

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    Jan 2026
    Susan C.

    Had a really great stay here! We stayed here for just 1 night. Asha was great at check in, helped me to get hot water for my commuter cup while my husband was checking in. And yay for warm cookies at check in! Our room was clean, a bit dated but clean enough. The coffee maker was in the console under the tv. The shower was great - plenty of hot water and good pressure. Bed was very comfy. The guy helping with the bags was very helpful! I forgot his name but we kept our bags for a few hours after checking out. The gym is smallish but has everything you need - recumbent bikes, treadmill, hand weights. They have a Peloton but it isn't online - such a bummer! You can go to the YMCA nearby with your room key and picture id. I saw that other yelpers had problems with street noise here. We didn't have this issue. Will be back.

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    Will P.

    I personally enjoyed this hotel. Reading some of the 1 star ratings I almost get a feeling that they were rating someplace else. As with most hotels in Boston parking is pricey at $65/night. Not unusual at all. However, this says adjacent to Orange line Tufts station. This was our primary means of transportation. You can get anywhere in the city as long as you don't mind short walks. Staff was extremely friendly and courteous. Really had no complaints about this location.

    Elevator
    Shula R.

    Located across from Tufts Medical center this Doubletree has some definite pros and a couple cons that shouldn't be overlooked. I'll start with the pros: Staff is super friendly, helpful, and accommodating. They will hold your luggage if you arrive prior to check in and want to start your trip minus luggage. Restaurant/bar on sight serving breakfast and dinner. Starbucks downstairs - they do not participate in the rewards program Rooms are clean. Rooms are updated despite some aspects of the hotel showing the true age. Very close to Chinatown Pretty close to a couple big public transportation spots. Centrally located between the North End and Back Bay. Now the cons: Parking is valet only and I believe $63/day I had read prior that there might be some ambulance noise throughout the day and night as there is an emergency room right across the street. That part is true to some extent. We found more ambulance noise to occur during daylight hours than night but if you are a light or late sleeper this may be an issue. Now for the biggest, most egregious con we encountered at this property (and it's not the property, more the proximity). Just outside our window to the right is a club. This club apparently lets out at 2am. On both nights we stayed, around 2 am we were awakened to the most obnoxious, inconsiderate display of loud blaring music playing in the street. All the club goers were leaving or dancing in the street without a care to people in hotels, apts, or even the children's hospital right there. When I called downstairs, it seemed like this was a first time for them too and said an event just let out down the street and they have called the police to clear the street. The police took about 15-20 mins to arrive and just them showing up with some lights dispersed the crowds and the music stopped. We could finally go back to sleep. However when this occurred again the next night with the same exact music blaring but a little before 2 am, we were a little less convinced this was a first time happening. Front desk again said that the police were called. This time took about 15 minutes but it required the police to stay on sight for probably another 15 minutes to disperse the crowds and stop the music. While outside behavior is not the fault of the hotel, it is definitely something to consider if you need uninterrupted beauty sleep. I can sleep through just about anything and this was extreme. Would I stay here again? Maybe. If I stayed here again , I'd probably ask for a higher floor (we were on 4) and one not facing that club area. I'd also probably look at the calendar for the club and see if they had any events going on the nights I was interested.

    Microwave and mini fridge.
    Daryl D.

    This location is great! They are off the Tufts Medical Center Orange Line exit. The Green Line is about a 10 minute walk from the hotel. Chinatown is near by. There's a Starbucks on the street level and valet is $59. Take the SL4 to go to South Station if you're going back to the airport. Checking in was okay. My room wasn't ready because I arrived very early. I was able to leave my suitcase with the hotel until my room was ready. The staff was pleasant and welcoming. There is the Wisteria restaurant and a bar on the property. They have a fitness center and small courtyard. I didn't have the opportunity to, but you can visit the YMCA next door as long as you ares staying at DoubleTree. There is a convenience store right before you get to the elevators. The hotel property was clean and the room was clean. I stayed in a two-bed room and the beds were pretty small, but very comfortable. I loved the big pillows on the bed. The room comes with a small refrigerator and microwave. I'd love to stay here again.

    Jenny Y.

    Amazing location right next to Chinatown, and you get to use the YMCA next door during your stay. I checked into a room facing the courtyard since I didn't want any noise from the street side. It was very quiet and my room was clean. Boston Common is minutes away. And the staff at the front desk is very nice and helpful. Definitely recommend staying here.

    Lentina V.

    Basic hotel in a great location! Minutes away from Tufts Station, super close to Chinatown (the area and the station), and also walkable to the theater district, downtown crossing, and to the Boston Common. We even walked all the way to the Boston Tea Party museum. I guess this area is super walkable! Room amenities were simple but functional. Has a microwave and fridge (which was really icy). Aside from soap, shampoo, and conditioner, you can request toothbrush and toothpaste as well. There's a clothesline in the bathroom. There are two elevators servicing six floors, but they're super slow, faster to take the stairs. Floorboards were really creaky! Even the floor above us. Also we found a dime and an eyeliner on the floor, at different spots of the room. There's a fitness center but we didn't check it out. We were told we could use the facilities (presumably for laundry) at the Wang YMCA (adjacent and connected) but we didn't use them. Restaurant food (dinner and breakfast) was mediocre. Service was ok, our server was sweet and attentive but not what I'd expect from a hotel establishment. We were offered the option of food credit or points. Disappointingly, we cannot apply the credit to the snacks in the gift shop (the other Hilton properties we stayed at had no problem with this, but maybe because they're Doubletree?) After the first night I decided to change to points. Free food that doesn't taste good is just a waste of stomach space! Live music on Friday evening in the lobby. Front desk service varies. Tureya (I think? From Casablanca, Morocco; sorry for misspelling) was super nice and accommodating. We were also able to borrow some stationery and supplies to pack a box for mailing (post office in Chinatown area is within walking distance as well).

    Michelle F.

    I was pretty happy staying here. Very clean room and somewhat spacious. The hotel is quiet. They have a Starbucks right downstairs. They also give you warm chocolate cookies upon check in. Sometimes it is the little things. I do not like the shampoo, conditioner and body wash They offer. Luckily I brought my own. This hotel is in a good location. Everything is walkable. Macy's, North End, Great restaurants, etc. The front desk staff were all awesome. Sean was super helpful. They have a restaurant there but it did not look appealing. The bar on the other hand was. They have some great local craft beers. They also have a nice store to buy things you might have forgotten. We had a view of a hospital across the way. Every night I saw a lady sitting bedside with I assume a family member. We always have to be grateful for what we do have and count our blessings.

    Closet
    Chris K.

    I stayed here again on a business trip for 4 nights. I enjoyed the experience and the value received. Great service - the front desk staff was quick, efficient, attentive, and friendly. I particularly liked how they communicated over text in making sure everything with the stay was comfortable. Decent gym - nice, spacious gym with free weights, pull up bar, stability balls. As a guest, you also have free access to the adjacent YMCA which has a full fitness center along with workout classes. Be sure to check the YMCA hours as they had changed them post-covid. Location - close to the airport. Walking distance to Theater District and Chinatown. Just google restaurants/bars if you are looking to grab a bite or a drink. If you want to load up on water/small groceries, there's a 7-11 five minutes away walking distance. Restaurant/Bar/Starbucks in lobby. Convenient if you don't want to leave the hotel. I will stay here again when in town for business.

    Jeff H.

    This hotel is located in Chinatown, and if you haven't been to Chinatown, it's pretty damn dirty down there. The hotel was nice with historical value and the service is very nice too. But there was an odd smell to the hotel that I just couldn't get over overall though the hotel is in a great location to go explore South Boston and Chinatown.

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    2 years ago

    Super sweet staff and very nice rooms! Walkable distance to everything, highly recommend!

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    Nickel and Dime you for everything. Parking should be free if you are staying the night. Extra hold on Credit Card..

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    Page 1 of 8

    Ask the Community - DoubleTree by Hilton Hotel Boston - Downtown

    Review Highlights - DoubleTree by Hilton Hotel Boston - Downtown

    I will first start out by pointing out the responsiveness of the front desk staff (William, Jackie, Touriya, Helaina, Joi and Asha).

    Mentioned in 5 reviews

    Read more highlights

    Canopy by Hilton Boston Downtown - View of the two bed hotel room

    Canopy by Hilton Boston Downtown

    (100 reviews)

    $$

    This is, hands down, my new favorite hotel in Boston! I go from time-to-time for work and vacation…read moreand have stayed in many hotels. All are good but Canopy by Hilton in Boston is a step above. Service was GREAT, especially Yanelee who was working at the desk when we checked in. She is why I prefer to stay at Hilton hotels and will not stay anywhere else in Boston. She was friendly, helpful and went above-and-beyond to get us in our room!! The room itself was spacious, VERY clean, comfortable and well appointed. The location was great, very close to the historic district and a short Uber from the cruise terminal and the airport. If you want comfort in Boston, don't look anywhere else!

    Perfect location to walk to North End, Faneuil Hall, Boston Market place, etc! Part of the Rose…read moreKennedy Greenway is right across the street and it is absolutely gorgeous and peaceful. Now the area is always busy and non stop traffic, but it was centrally located for the things I wanted to do. I only did ride share for things that were outside of the downtown Boston area or too far to walk with my mom. The hotel is clean, front desk associate Wensley, was always so kind and pleasant whenever I needed something or returned from sight seeing. I was in a premium double queen and OMG, spacious room, barn door bathroom, hardwood flooring, a seating area, view of the greenway, fridge in the room, and an overall very nice and comfortable room. It was enough space for us; we weren't stepping over each other and we used the extra seating area as a changing area when we needed to change for the evening dinners. My only complaint is with housekeeping, the room was rarely cleaned prior to 4pm and we would leave around 9am every day. We only received 2 face towels despite asking for 4. After going to the front desk and asking a note be entered we finally received enough face towels. We couldn't figure out when they would take our bath towels, we put them on the floor they would take them, put them on the rack they would take them. I have always put them on the floor and if on the rack it means I'm using them again. Either way, I did appreciate fresh towels on the days the room would be cleaned prior to our return. Overall the stay was comfortable, the bed and pillows were comfortable and I slept better there than at home. I'm starting to notice a pattern with sleeping away from home....maybe I should stay away from home more often! One thing to note, each floor has an ice and filtered water machine. That was a nice touch and it kept me from having to purchase bottled water and spending extra money for delivery of water.

    Hotel AKA Boston Common - Restaurant

    Hotel AKA Boston Common

    (436 reviews)

    $$$

    Downtown

    Location is great, walking distance to the Freedom Trail and right across the street from the…read moreGranary Burying Ground. You'll sleep just a few feet away from American heroes like Paul Revere and Samuel Adams! If you have a high floor, you will have a great view of the Boston skyline as well!

    Extremely disappointing experience. I would not recommend this hotel…read more I was charged twice for the same stay and, despite repeatedly contacting the hotel, I have still not received a refund. What was most frustrating was the complete lack of accountability. No one seemed willing to take ownership of the issue or make a genuine effort to resolve it. The front desk staff were consistently rude, dismissive, and unwilling to help. Every interaction felt like an inconvenience to them rather than an opportunity to assist a paying guest. The customer service I received was far below what I would expect from a hotel in this category - As someone who travels 3 to 4 times a month for work and leisure, this was the first hotel in my life where I chose not to leave a tip. Tipping is something I normally do gladly when I receive even a basic level of service, but the attitude and lack of professionalism displayed by the staff made it impossible to justify. The breakfast was also disappointing. Having stayed at other AKA properties, I found the quality significantly lower than the standard I have experienced elsewhere within the brand. The location was another concern. The area around the hotel, particularly the park directly across the street, often felt uncomfortable and poorly maintained. As a solo traveler, I would not have felt comfortable walking around the area alone at night. Between the unresolved billing issue, poor customer service, underwhelming breakfast, and concerns about the surrounding area, this was one of the most disappointing hotel experiences I have had. I will not be returning and cannot recommend this property to others.

    Courtyard by Marriott Boston Downtown/North Station - Lobby lounge area

    Courtyard by Marriott Boston Downtown/North Station

    (99 reviews)

    $$

    4.5 Stars This hotel…read moreis bright, very clean, and has the friendliest staff. The rooms are a good size as well. My room didn't have a great view (faced a wall) but I'm sure others have a nice view. I didn't get breakfast but it's a la carte and it also looked good. The gym is marvelous!

    After staying here a second time I will remember to write a review. The first time my wife and I…read morestayed here it was 2021 and we had absolutely no complaints and enjoyed ourselves. That time due to everything going on in the world with minimal travel we enjoyed a cheap rate for an entire weekend with probably the best view offered for the hotel of TD Garden as well as the Leonard P. Zakim Bunker Hill Memorial Bridge. Which I know it's just a bridge but it was a nice sight for an in-city view. This most recent stay was due to a concert at TD Garden my wife and I were in town for. Which I will say if you are looking for a place to stay for an event at TD Garden, good luck finding a better option than here! Check in staff and valet workers were friendly and greeted us with a smile. Rates were very reasonable for end of summer and with a concert so close. Room was smaller this stay around and our view was more of just a building with a small glance of TD Garden if you looked to the side. Overall a very clean room and still a good amount of space. Can not think of any complaints for our stay and would stay here again. They offer valet parking and anytime we needed the car it was quick to get it back. Inside the lobby/first floor they have plenty of seating and what they dub "The Bistro" that offers breakfast, dinner, and full bar and I believe Starbucks drinks too. Location wise it is quite ideal, obviously if your activities/work is in this area of Boston. Besides TD Garden it is also close to North station along with plenty of food and drink options. Personally for a morning coffee or matcha I say check out Blank Street Coffee, then food wise I would say take a quick walk to the North End or closer try Tavern In The Square. Definitely a hotel worth looking into while visiting Boston!

    No. 284 - Penthouse Suite at No. 284

    No. 284

    (26 reviews)

    Back Bay

    Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

    This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

    Four Seasons Hotel Boston - Pic of room

    Four Seasons Hotel Boston

    (173 reviews)

    $$$$

    Back Bay

    This beautiful Four Seasons Hotel is truly the Gem of Boston!…read moreBoston has some wonderful Hotels but in my opinion where I was today was an absolute amazing experience! From the moment the Doorman Welcomes you and opens the doors you enter into a world of wonderful possibilities! Beautifully designed and the Staff Caters to all your wishes! Just walking around the impressive Lobby and Staircase you are transported to pleasure! Go and experience this wonderful Boston Hotel across from the Boston Public Garden and Historic Boston Common! 1985 this Hotel Graced the Boston Skyline!

    For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

    DoubleTree by Hilton Hotel Boston - Downtown - hotels - Updated September 2026

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