The Best Western in Indio was okay. Check in was awkward. We pulled up to the curb to check in…read moreand two men were standing in front of the door talking. They never offered to step aside or even acknowledge that we wanted to walk in. My husband had to say something to them and it was like we were inconveniencing them. The desk clerk was an odd duck but friendly. Our keys didn't work when we got to our room. My husband had to go back to registration and we were at the farthest building; a real inconvenience. The bed wasn't very comfortable and the room didn't get cool enough even the thermostat was set to the lowest setting. The place overall just had a weird vibe that I just can't put my finger on. I would not stay here again.

Good quiet location. Three large buildings are numbered 1, 2, and 3. Check in is in Building 1…read more Building 1 has coffee, tea bags, apples, and oranges 24 hours a day, with a standard breakfast from 5 to 9. Few guests on a Sunday night. A little traffic noise on the balcony of our room. Pleasant country sounds of a rooster and some mourning doves! Good amenities and Wi-Fi

Help me out, yeah You know you gotta help me out, yeah…read moreOh, don't you put me on the back burner You know you gotta help me out, yeah... 3/5 Service Coffee in the lobby always nice. But the overall stay felt like something was lacking. When I asked to check out and a print out, they weren't able to. For late check out they charge per hour. Even as a Hilton Honors member. Felt like i was put on the back burner for sure. 4/5 Room Room size is spacious with a king bed. And pull out couch. However there was no remote for the TV, weird. The mattress felt a bit old and worn out. 3/5 Breakfast Food options were mediocre at best. Waffles, eggs, sausage, oatmeal, bagels and fruit. I've stayed in hotels and the weekday menu has slightly less options compared to the weekend but this just felt like less overall. 5/5 Parking Lots of spots around the property. They even have a few plug in spots for those electric cars. Overall a newer hotel, with options to eat out nearby. 3.5 to 4 on the stay. Psalm 88:1, God bless

We stayed here on a Sunday evening on our way from Arizona to Orange County…read more This is a nice, safe location. There are no restaurants within walking distance, but there is a nice selection only 2 or 3 miles away. We thought the breakfast wasn't as tasty as we have experienced at other Hampton Inn's and we couldn't find a water purifier machine in the gym as we have at other Hampton Inn's. But this location was very nice, the beds were comfortable, towels were soft, our room was very clean, our 4th fl room was quiet, and the staff was nice.

Great hotel,staff very nice. If l could give a 10 l'll give it…read more Complimentary breakfast was very good, nice pool and gym room. A lot of restaurants around.

Top notch ...I don't even want to give it such a good review because it will become too popular…read more...just a beautiful space they've created

I've been coming here since 2021, once or twice a year. I really enjoy the area, service,…read morebreakfast, and Social Hour. This time around, there was a bit of confusion with our room booked, through Booking (not the actual hotel), and Rene, Denise, and Jay were all extremely helpful in getting us the room we needed. I came last year in June and September, when renovations were happening, and now that they are done, the hotel looks great. I always enjoy their full breakfasts, in the morning, and a coffee/tea station that is always available. The past few times, I have visited, now include different tacos each morning, and many breakfast items to choose from. They also have Social Hour on Wednesdays, which is a nice touch. Social Hour seems to be more regulated than a few times before when people, who were not guests, were coming in causing a major disruption, both in the kitchen area and pool. One area that should be highly considered is the overall cleanliness of the room, especially with these new renovations. My bed spread/top blanket was not clean. It smelled musty and dirty as if it's not being washed between guests. I pulled this off and never used it during my stay. The thermostat was also very dirty with dirt and whatever else. I always bring sanitizing wipes to clean down surfaces and they came in handy. In addition, I always use the kitchen area to make something or use the dishes. On many occasions, including this visit, every dish, glass, or utensil I pulled out had crumbs, dry food, or smudges on them. There is no soap or sponge in the kitchenette, so I do bring my own, but these should be fully cleaned and sanitized before each guests arrival. Upon leaving, I did a full dishwasher wash of every utensil, glass, and plates/bowls in the cabinet. My stay here is usually quiet, safe, relaxing and comfortable, and overall, this is a great place to stay.

I reserved a King Studio Suite and there was a bit of confusion given the website description. Rene…read morewas receptive and helpful while we figured it out. Management was also solid and the area looks great following the renovations.

Newer hotel. Its not been soundproofed even though its right on thr highway. Its also spare, almost…read morespartan, and looks dated 20 years despite its newer construction. Probably needed to be upgraded the day it was finished. Nice front desk staff. Go elsewhere anyway.

Stayed here again after a few years of staying in some of the newer hotels down the street. All the…read moreworkers were super helpful, the room was clean, and breakfast was hot. There is not too much more you can ask for. During my stay the hotel was full sold out, but you wouldn't really be able to tell as there is ample parking around the hotel allowing for everyone to find a spot easily. Being so close to the Fantasy Springs Casino is another plus, as you could easily walk there if you would like or just make the quick 0.4 mile drive.

Clean, beautiful casino floor!…read more Stopped by to use the restroom and the players club had an awesome promo; ended up winning a couple bucks! Friendly staff and clean restrooms. A decent pit stop if you're in the area.

I was offered a position with this company and fully disclosed my DUI before completing their…read morebackground-check process. It was a standard DUI with no accident or additional circumstances, and they continued with the hiring process knowing about it. Afterward, they withdrew the position because of my "background" but refused to identify the specific information that caused the decision, even after I requested clarification. I was not provided the required opportunity to review and respond to the specific information being used against me. Their handling of this appears inconsistent with California's Fair Chance Act and the federal Fair Credit Reporting Act, which provide applicants certain notice and response rights when a background report is used in an employment decision. If my disclosed DUI was automatically disqualifying, that should have been communicated before they put me through the entire process. The lack of transparency and professionalism was extremely disappointing. Applicants deserve clear communication, especially when they have been completely honest from the beginning.

After coming across an Instagram reel on JW Marriott Desert Springs Resort & Spa, I did more…read moreresearch then few more reels popped up, it was teasing me.. I had to book a night ( wish we coulda stay longer than one night) but I booked our stay just so I can check it out for myself, this August 2026 I can finally cross this off my bookmarks & this JW will be on my list to visit again in the future. It was a dream come true from watching all the reels and being here in live in real life! This place is simply amazing! Prior to checking in we rode the boat around the lake, such a fun 15 minute boat ride on the property, then we checked in. If you are a fan of "Saved By The Bell", Jesse father's wedding was filmed here. I called & made reservations for the boat ride, $10. per person on weekends & $ 5. on weekdays. Happy there is a Marriott Elite check in counter which I utilized and wait wasn't too long, staff (she just started 3 months, sorry for not getting your name) who checked me in was so nice, she was helpful with giving us all the room & check in info. We also got bellman to assist with luggage, he was so awesome, also shared some tips with us. I booked the Griffith suite, which is a one bedroom suite. I was hoping for an upgrade with my elite status and so sad- I can't do the late check out which was offered since we got a tight schedule. I wasn't amazed by our room but more amazed with the atmosphere and just happy that we are here, our balcony view were palm trees which was a great photo opt. There is a daily resort fee of $45. + tax, which includes: daily fitness classes for 2 guests, daily golf range access + range balls for 2 guests, daily miniature golf for up to 4 guests, daily 2-hour bike rental for 2 guests, daily 1- hour tennis court + racquet rental for 2 guests, daily 1-hour pickleball court equipment for 2 guests, daily fish feeding activity, enhanced high-speed wifi. Parking/valet charges are separate. The daily resort fee was worth it for all the activities, but visiting Palm Springs in August, which I don't recommend, the temperature was in the 3 digits. We did ride the bike for 20 mins and enjoyed the pool for a bit during our stay. It was too hot to explore the premises. All in all, I Loved our super short stay, I got our photos in, it was truly a memorable stay and that lobby was so breathtaking. I am grateful & thankful everyday for my life! Totally recommend when visiting Palm Springs .

Soooooo. 5 stars with a caveat. You're gonna pay... and pay.. nothing here is inexpensive. But if…read moreyou have the extra $$ it's worth every penny. So what differentiates this from other Palm Springs area resorts? The service, by far. The property is phenomenal and the upkeep and maintenance is good, on par with other places. For example, at the pool, we found straws from the previous guest, etc. not a deal breaker, but something to observe. But everyone I interacted with genuinely seemed like they wanted us to have a good time. If it was fake, it was very good acting. From the valet to check in, amazing! Javier checked us in. 7 out of 5. Stress free. The pool area, 8 out of 5. Off the charts. Attention management: I stay at a lot of hotels and resorts. And though I'm sometimes overly generous with my ratings, I can honestly say Dru is the best server I've had, ever. She should run the joint! I wish I could give her a raise. Evan was pretty bad ass too and should be commended! Will I be back? 100 percent. Amazing property, rooms are great, staff is awesome. Food is good, but avoid the breakfast buffet at Rockwood. $40 for powdered eggs is no bueno! Other than that, you'll love it here!

Huge resort with so much to do especially for the kiddos. Cannot wait to come back soon!read more

I stayed at WorldMark Indio for the Coachella weekend and, while the property and the resort are…read morebeautiful, there are a lot of minor things that really just became an annoyance to me during my stay. Because it was the weekend of the Coachella music festival, the entire resort was full and it was extremely busy. Check in was quick and easy with friendly staff. Since it is a WorldMark location, we were offered the timeshare presentation (marketed as a "tour of the property"); we politely declined and they never bothered us again about it. The following items really annoyed me and I am not sure whether this is the norm or if it was because it was busy and the resort was full. - The resort DOES NOT provide additional towels. You can only replace dirty towels by calling housekeeping and trading your dirty towels for new ones. I have never seen a resort/hotel do this and did not like this practice. Just really annoying. - The resort does not offer housekeeping, even though we stayed for 4 nights! Our room was never cleaned as a result and we had to take the trash out ourselves. I even tried leaving the trash outside my door so that housekeeping can just grab it, but I found that it was just left there all day. Some other cons... - The AC does not work in the bedrooms. It is strong in the living rooms, but there is no air in the bedrooms for some reason. Being in the desert, it was sooo hot getting up to the high 90s outside. AC is necessary! - The food in the market/cafe is pretty mid... With WorldMark Indio being a large well-known resort in the area, I would expect the cafe food to be better. Pro though - I like that they have a market/cafe; definitely helpful to get a quick lunch in before heading to Coachella. - The security becomes very aggressive if you do not have their resort wristbands on. I accidentally left mine in the room on the first day and was almost not let back onto the property even though I could tell them my full name with ID... The best and really the only PRO I can tell you about is that there are shuttles here that take you to the festival! It is run by a private company called LF Festivals. It is very convenient and costs $145 per person. It is expensive but it was convenient and made it so that we had one less thing to think about. One thing they could work on though is the wait times. I waited over an hour sometimes to get onto a shuttle since the line was so long. Sometimes though there was no wait and I got onto a van immediately. Okay, I know I have a lot of negatives to say but it's a solid place to stay. I guess I just had high expectations because of the high price. Overall, nearly every staff I interacted with was very friendly and helpful and the front desk is quick to answer the phone when you need assistance with something. The room was clean and there is a microwave, fridge, freezer, and stove. Very convenient.

We had so much fun at Players Swing Suite at the Renaissance Esmeralda! We definitely wish we would…read morehave booked it for two hours because the time flew by. ‍‍ The food was fabulous once it arrived, but unfortunately, the food service was below our expectations. Overall, we had a great time and would definitely come back -- we'd just hope for more attentive and welcoming service next time! Afterwards we enjoyed the bar and live music in lobby.

We can here for my finances birthday. We got a room for 2 night. We enjoyed most of our day at the…read morepool. First night we went to sleep and when we woke up we had bites all over us. Let the front desk know that and did a repost because these are bed bug bites. We got moved to another room and we enjoyed our outside again, when we came to the room, our TV doesn't work. We tried connecting our phone to the tv the same way we had done on the first room. But keeps saying the tv doesn't have network connection. We used the phone that's in the room to call the front desk and guess what?? Yuppppp our phone in the room doesn't work ether!!!! Now it's 11 pm and we're waiting for IT service guy to come to our room to fix it. It's bad enough the bed bug issue we had at the first room and now we're having other issues in this other room they put us. It's an uncomfortable feeling having someone to come to your room at this time at night to fix something that shouldn't have even been messed up. It's a new room they sent us too so all this should have been taken care of prior to moving us. Very upset that all this is happening on my finances birthday and will never come here again. Absolutely horrible! I put the photos for proof

We've stayed at Embassy Suites La Quinta so many times that it truly feels like a second home to…read moreour family. Every visit has been welcoming, comfortable, and consistently enjoyable, which is why we continue coming back. A special thank you to Gina at the front desk, who is one of the biggest reasons we love staying here. She always greets us with genuine warmth, kindness, and a smile that makes us feel remembered and valued. Her friendliness, professionalism, and willingness to accommodate guests go above and beyond, making each stay even more special. The entire staff has always been pleasant, but Gina's exceptional hospitality deserves recognition. It's rare to find someone who consistently creates such a welcoming atmosphere, and she truly makes this hotel stand out. Thank you for always making us feel at home. We look forward to many more stays! P.S. love the breakfast hot bar buffet and happy hour drinks and snacks, too!!

Stayed here for a professional meeting and my room was infested with mosquitoes. Killed about 10…read moreand still 5-6 flying around the bathroom. Notified the front desk and they didn't seem too interested to help. Ended up leaving the hotel not even staying 1 night. Manager Veronica said she would reach out to me and no response. Terrible client service. DO NOT STAY HERE IF YOU VISIT LA QUINTA.