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    Fairfield by Marriott Inn & Suites

    3.0 (32 reviews)
    ModerateHotels
    Open Open 24 hours

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    J David H.

    For almost a week I held up at the Fairfield Inn & Suites in Bloomington, IN. I typically choose Hilton, but the business rate was best here. Overall this is a solid choice with friendly staff. But the lack of attention in house keeping dragged the review down. The check-in and check-out process was smooth. The staff was friendly and efficient. The key card worked first time to my double. The room was properly prepared. The room was clean, but dated with less plugins than I care for to use computers and phones. The bathroom was fine. The climate was regulated properly. The TV worked. House keeping was the annoying aspect of the stay. Beds were never fully made, weird right? All four days the same, room was lightly picked up and beds not made. I would probably not return to this property. But cannot rule out. I did not utilize the FREE breakfast on my stay so I cannot include information in this area.

    Main entrance; in the rear
    Jasen F.

    The epitome of average. It's toward the bottom of the Marriott chain and nestled in one of the armpits of Bloomington. It's tucked just off to the side of two of Bloomington's highways and shares a road with a below-average hibachi restaurant, other hotels, and a McDonalds. The entrance is in the back and walking in the front door informs one of how poorly this place was planned. They only have one elevator so you may have to wait for a while if you're not a fan of the stairs like I am. It's not terrible but definitely not good.

    Is this acceptable?
    Doug N.

    What a horrible experience...and I really wanted to like it. This place was poorly managed, and worst of all, dirty and not clean. It was disgusting. Let me explain. We had a flight get delayed and didn't arrive at the hotel until 3:00pm. We checked in and the lady at the front desk was nice and helpful. We got to our room, and it looked ok. However, there was an alarm going off in some work room a few doors down from our room. I had to call to have them turn it off. After 30 minutes, they finally got it. No worries. However, then the disgusting part..........while we were checking out the view of the parking lot we noticed that our window was full of dead flies. Really.....dead flies. A bunch of them. Not sure about you, but that was pretty bad. We were so tired that we figured we would just tell the front desk in the morning. Usually, we would move, but it was 3:30am, we were so tired, and we didn't want to go through the hassle of moving. We figured it would get taken care of. The next morning we had an appointment so we were out at 10:00am. I stopped at the front desk and told the manager at that time. She apologized and promised to get it cleaned immediately. It's Covid and we wanted it fixed by the time we got back. We returned at 5:00pm.......7 hours later!! We come back, the flies are still there and the room had not been cleaned. Incredible. I called the front desk and the man in charge said the cleaning crew already left, it couldn't be cleaned. Really?? He told me they only had 2 housekeepers for 68 rooms that day and they must have missed it. So the entire time I had dead flies in my room and they didn't care. I asked if he could bring me a vacuum and I would clean it. He said no. Incredible Marriot!! Is this the way you want to be represented? I am a Bonvoy member who stays at Marriot's all the time. Not sure now. You need to do better.

    Louis had terrible customer service racist dad told me sold out and they was not sad we still going through this had 3 kids with me

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    Review Highlights - Fairfield by Marriott Inn & Suites

    Nice pool, nice fitness room, and great location near restaurants and shopping....

    Mentioned in 2 reviews

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    SpringHill Suites by Marriott Bloomington

    SpringHill Suites by Marriott Bloomington

    (68 reviews)

    $$

    Stayed here recently and overall had a solid experience. The hotel feels modern and well-kept, and…read morethe breakfast was definitely above average compared to most places. The eggs and biscuits & gravy were especially good--fresh, hot, and actually flavorful, which you don't always get with hotel breakfasts. The room itself was spacious, which we appreciated, but there were a couple of comfort issues. It tended to run a bit warm, and the thermostat didn't seem to cool down to the temperature we set. The air also felt pretty dry overnight. We had an accessible (handicap) shower, and while it was easy to use, it left about half of the bathroom floor soaked after each shower. That made the floor very slick, which was a bit of a safety concern. We also liked that the hotel had a pool, which is always a nice perk, but it was pretty small. Overall, a nice stay with great amenities and breakfast, but a few room comfort and bathroom design issues that could be improved.

    This is a very nice hotel in downtown Bloomington. Easy to walk to amazing shops and restaurants…read more Bars all around. It's a college town. Hotel was clean and well kept. Small food store in the front that was very reasonably priced. Rooms were clean, bright and well appointed. Didn't use room service but it was very clean and well dressed. Breakfast setup is typical for the chain and well stocked. Attendants did a great job every day that I was there and they were always cheerful. One drawback is that the gym is very limited. There is enough to get in a workout but the cardio gear is very dated. Overall, solid experience and I recommend this location for a short or long stay.

    Home2 Suites by Hilton Bloomington - Guest room

    Home2 Suites by Hilton Bloomington

    (29 reviews)

    I have been to top hotels ion the Otherside of the World in Turks and Caicos, Dubai, Punta Cana,…read moreJamaica and Hawaii and I've been to many within the states as an gospel recording artist and just to hey away to have fun and I can honestly say that NONE of them compare to the hospitality and personal attention to making sure my stay was comfortable and a top priority that I received here at Home2 Suites by Hilton Bloomington, Indiana!!! I was asked to let them know how my stay was so far ( I stayed for a week and was asked on my second day and I simply said that an extra chair in the room would be a nice touch and later on that evening I heard a knock on my door and to my surprise I was handed a chair to add to me room... WOWZERS!!! I have to give a major shout out to Ms. Johna who made sure breakfast was fresh hot and very YummyLicious every morning!!! She became my favorite and her smile was amazing!!! My only concern was/ is that my personal Grey hand towel was taken when the Housekeeper cleaned the room, changed the linen and changed out the towels she took mine. That didn't make sense to me and I did report IT and there was nothing done to replace my towel once they did a search and could not find IT. Because of that. I give them. 4 's!!!

    This was a really nice hotel that was kept very clean, and the staff are very helpful and friendly…read more The breakfast was also good, and it's just two blocks away from the football stadium, making it a great choice if you're here for game days!

    Hampton Inn Bloomington - Guest room

    Hampton Inn Bloomington

    (43 reviews)

    $$

    One of the worst customer service experiences I've had…read more On April 24, 2026, I was traveling alone with two children, including a toddler, when I discovered at 5 AM that my vehicle had been towed and I was at risk of missing my flight. The most frustrating part wasn't even the tow--it was the complete lack of help from the hotel. I was essentially handed the tow company's phone number and told to figure it out myself. I had to repeatedly push for management involvement and ask the hotel to contact the tow company directly because I couldn't get answers on my own. Afterward, getting follow-up information was just as difficult. Emails went unanswered, I had to repeatedly request updates, and it took multiple follow-ups just to obtain basic information about my case. What really stood out was that the tow company owner ultimately showed more accountability than the hotel. He reviewed the situation, acknowledged how the misunderstanding could have happened, and refunded the tow fee. Meanwhile, the hotel's position was essentially that it wasn't their problem. I understand that mistakes happen. What disappointed me was the lack of communication, ownership, and concern for a guest dealing with a stressful situation while traveling with young children.

    Beware if using digital check-in at this hotel…read more I checked in through the Hilton app, received a digital key, arrived to an unattended front desk, and went directly to my room like Hilton's digital system is designed for. Overnight, my car was towed even though I was a registered paying guest. No direct parking warning was provided in the app, no staff member was present when I arrived, and no attempt was made to verify whether the vehicle belonged to a guest before towing it. I ended up paying about $300 and losing half a workday retrieving my vehicle. Management's response was essentially "there were signs posted," despite acknowledging the front desk may be unattended and despite the fact that Hilton encourages guests to bypass the desk entirely through digital check-in. The towing practices associated with this property feel extremely aggressive toward actual hotel guests, and management showed no willingness to take responsibility or provide any reasonable customer-service resolution. If you stay here, do not assume digital check-in means your arrival process is complete. Apparently you can still be towed as a paying guest.

    Fairfield by Marriott Inn & Suites - hotels - Updated September 2026

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