This hotel is under construction and guests should have been warned. I travel for work and I've stayed in hotels under construction before, but this location could do better to contain the dust. On the room I was initially given, the thermostat was not working so the room was around 90 degrees. I tried turning the HVAC unit off but the controls were not working so I had to ask for another room. Maybe I missed the wall control but I looked and looked and could not find one. The rooms are dated with 80s decor that is well past the point of change. Pictures don't look like the pictures at all. Not a 3 star hotel. If I would have known, I would have not stayed there. The lady in the front desk, Felicia, tried her best and gave me another upgraded room. So far she is the best part of the experience. The new room at least was not as bad as the 1st with a working HVAC. For the price not a good experience This hotel is not cheap. Can't recommend. read more

This hotel is currently being renovated, but it is business as usual. Breakfast has been moved to a meeting room and a couple of areas are walked off with plastic. Minimal disruption to guests. Front desk employees are friendly, and fresh baked cookies are available! It has been a long time since I have seen fresh cookies at an HIE. My King room is large and comfortable. Bathroom is a little dated but clean and serviceable. This is a very convenient locations. There are many restaurants within walking distance, mostly chain restaurants but there are some local places a short drive away. read more

Holiday Inn Express & Suites - My King room - Hotels Near Me - Bloomington, Indiana

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We had a nice little overnight stay here. The rooms are clean and the beds are comfy. I don't know if we got lucky or it's always like this, but we didn't hear any guest noises from other rooms or the hallway. Staff was so friendly and helpful. We also loved the little robot butler that visited our room to deliver a blanket. Breakfast was tasty with lots of options including a fresh pancake maker. The breakfast nook is supposed to look like an old university den, with a two story ceiling and lots of dark wood. It looks really cool. Our one complaint was the pool. It was gross. There was tons of hair in the pool and on the patio surrounding the pool. We mentioned it to staff and they apologized, explaining there had been lots of kids there the day before. read more

This is a very fine place to stop and stay at, even during the week. The rates were great and I stayed in a freshly remodeled room. Made me feel like I was in a palace. Liked it so much I'm staying again tonight. read more

Thank you to the Holiday Inn Express on the westside of Bloomington and Brian working the front desk. They allowed us to hold our family christmas gathering in the front lobby. We really appreciated this as our original space fell through and they came to the rescue. Our family stays here everything they visit and we appreciate the hotels hospitality. It was Christmas and Brian was so kind and friendly. Thank you. ​ read more

I had items stolen from my room and management did nothing. I know it was housekeeping.

The staff was friendly. The rooms were large and clean. My grandkids loved the pool and hot tub. The breakfast was amazing, offering gluten free options. We totally recommend this hotel read more

Man, this hotel is really showing its age. It's 2024 guys, come on! It is in need of renovation big time, especially when you look at how other Holiday Inn Express rooms around the world usually are now. The overall hotel gives off vibes as if you are still living in the year 2008 with its overall dated vibe, old style furniture and keycard readers. You actually have to insert them into the reader rather than tap them wirelessly to enter your room. The TV is also a bit on the old side, and don't even get me started on the cleanliness. I found the hotel to be surprisingly dirty too. Some anti-bacterial wipes I brought with me from Canada (home) picked up a lot of disgusting stuff. Ugh. I will say though that the shower power is quite good and that the washroom is very big. That's something you don't come across often these days, especially in the more modern hotels. The staff were also very friendly. Despite all those things, I probably will stay somewhere else next time I am in the Bloomington area. Not that I hated my stay here but I definitely prefer to stay in a more modern setting. read more

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So I check in at 11:00pm and even though I am a platinum member they did not have the room I reserved. Once they gave me a room the keys did not work and even the new keys did not work. I was told the maintenance man would have to come up to fix our lock or front desk manager let us in if we needed to leave our room. This is the four holiday inn express I have stayed at in the last week and by far the worst maintained gym. The equipment is old and out of date. read more

Did a spa-tub suite. Fine. Clean, not beat-up. Tub was great, and needed for a respite during the pandemic. Breakfast has hot foot, served weirdly. Not a huge variety but many will be pleased. Amazingly, on a Saturday night, it was comparatively quiet. There are some weird noises, mostly plumbing, but after staying at far too many hotels across the planet over the years, this was surprisingly decent. One gets the feeling it's actually maintained, and we found no evidence to the contrary. We paid a very good price for it; shop around to get your best deal and choose this one. read more

If possible pick someplace else. I applaud hotels for moving to bulk bottles of shampoo and conditioner in the showers. However, when the pump is out of conditioner and you've already washed your hair .... what a mess. Try getting a comb through that! I mentioned it nicely to the desk staff so the next person isn't stuck. Then went to breakfast! Nope!! No pancakes or waffles. Not because they don't serve them, they are out of mix. The truck comes in tomorrow. I mention it to desk staff, who said, "yes we have pancakes!" I replied, "no you don't there's no mix". She said, "we're human, stuff happens." When you add to that the wait for the elevator since there's only one with the other one out of order.....better pick someplace else until they get up to speed with the hotel business. read more

Sandi and I stayed here while working on our plans for our future home. The hotel is a lovely hotel with a great dining room / meeting room. As a rbka I measure a hotel by its handicapped accessibility. I can tell you that they are trying to be at tentative to the needs of an amputee. They realized that they needed an open shower with a bench. They need to make the hand held shower more accessible to the bench and the soap in a better place. The compensated by placing a shower chair in the shower. The bars are great. The staff was helpful. The breakfast and dinner was excellent. I found the robot server humorous. The pool has a lift for handicapped people and the exercise room was well equipped. I will adopt this chain as one to use through out the US. read more

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We had a wonderful stay at the Holiday Inn Express on Franklin in Bloomington, IN last night. Upon arrival we were greeted by a wonderful woman named Tina who offered us fresh baked cookies to enjoy by the fireplace in the beautifully holiday decorated lobby. The lobby also had this pretty futuristic canteen with everything you could want and Archie, the hotel robot who delivers whatever you desire directly to your room. The location was a short 8 minute drive to downtown Bloomington, and surrounded by multiple restaurants within walking distance (they even provided a coupon for Texas Roadhouse!). Parking was ample and the street was quiet. The hotel smelled fresh; every elevator - stairway - and hallway was clean. There was a pool, fitness room, business center and tons of other amenities we did not have time to explore. Our room was perfectly warm and such a cozy thing to walk into from the cold. There were two plush, clean and comfortable double beds. A desk, microwave, fridge, television with cable, Keurig machine, USB charging ports, ample light and clean floors. The bathroom was very clean and spacious complete with soft, plush towels, shampoo, conditioner, lotion, soaps, make up remover, and vanity kit. And the shower pressure was incredible! All in all this was a very lovely stay for business or for family trips. Thank you Holiday Inn Express Bloomington for giving us the comfort we needed on this cold winter journey, can't wait to visit again! read more

I rarely post positive things, but this has been a great experience!!!! It started with Seth when I checked in. The bed was awesome, shower great temp and pressure. Then finally the breakfast was great! read more

New Holiday Inn right by the highway. Front desk was nice. It feels like a renovation of an existing chain; Sleep Number beds, decently apportioned rooms, newer bathroom fixtures. An added bonus; real, live, very loud crickets apparently like the joint and live in the lobby. read more

Holiday Inn Express & Suites - Hotels Near Me - Bloomington, Indiana

As a wildly popular traveling comedian, I stay in a lot of hotels--and this one was a delight! The main stand-out item was the surprisingly well furnished and large lobby area were snacks and beers were available all day and night for free! You heard that right! Also the breakfast was much better than most hotels. The rooms were wonderful and the staff friendly. If you're ever in the area, definitely stay here! read more

Tristar Hotel Group out of Scottsdale, Arizona refuses to give refunds to families for Indiana University Bicentennial 2020 Graduation cancelled reservations due to COVID-19. Tristar Hotel Group owns The Holiday Inn Express, the Holiday Inn, and the Comfort Inn in Bloomington, Indiana. Families were originally promised refunds and then Tristar Hotel Group decided check refunds would not be issued. Credit of the full deposits are being issued to be used ONLY in Bloomington, Indiana. I personally have a $3017 credit for the Holiday Inn Express. Deposits were paid a year in advance by personal checks or money orders. Credit cards payments were not accepted. All future reservations need to be made directly with the GM at the Holiday Inn Express - Bloomington. The Marriott brand, the Hilton brand, and the Hyatt brand, the Graduate, and The Biddle all gave full refunds. Holiday Inn Express hotels in surrounding towns gave full refunds as well! Families are upset and feel that this is unethical way to treat loyal customers and IU families during the COVID pandemic. IHG Corporate is unable to assist because I have been told by an IHG executive liaison that IHG Corporate is not involved in locally negotiated group reservations or the operations of the independently hotels. I wasn't able to negotiate my rate, I was told the rate was $442 per night plus tax. Due to what has happened, IHG has lost my trust. Is Tristar Hotel Group making the right decision by refusing to give refunds? Is it common practice to only accept personal checks or money orders for graduation reservations? Is it ethical to give a refund to one guest and not all???? In my opinion, the unethical decisions made by Tristar Hotel Group tarnished the IHG brands for all the families involved. #brandreputation #IHG #socialmedia #TristarHotelGroup #hospitality #hotel #brandtrust read more

The owners of this hotel refuse to give Hoosier Parents who booked rooms for graduation a refund. The owners also own the Holiday Inn and the Comfort Inn in Bloomington. They are the only hotel owners who did not give full, timely refunds to their customers who booked rooms at highly inflated prices for IU graduation which was cancelled due to the worldwide COVID-19 Pandemic. Shameful! read more

I've stayed here twice in the past month. Both times the rooms were extremely clean. Customer service was excellent. Coffee bar had flavored creamers! Fresh fruit is out all day. Just a great experience which I think lies solely on the excellent staff members! read more

Great front desk staff. Decent breakfast selections. My third stay here and the rooms are just not all that clean, needs correcting. Rooms are very much dated. read more

Upon check in, drink vouchers. What? Yeah. Maybe they'll hate me or love me for telling the world straight away that... we checked in, and immediately were handed two free drink tickets for their bar (turn head to find amazingly nice hotel bar with local beer on tap). At first I thought this would be a 3 star review... unt uh. In fact, we're going 4 stars for the sole reason they decided to hook us up with free drinks. This is an updated Holiday Inn. Like other reviews... sleep number king size beds, new TVs, new bathrooms, a new bar & lobby. If you have memories of staying at Holiday Inns through the 80s or 90s... this is entirely different. The price though... pretty much the same (that's a good thing). Via Hotwire... it was $90. When it comes to finding four star hotels in Bloomington... I don't think one exists (on Hotwire or on Yelp). This is pretty much it -- other than the new Hilton Garden Inn. Pricewise... this one is the victor. The bed was clean, comfortable, high thread count & huge. And those two free drinks were clean, comfortable, huge & perfectly remarkable. read more

Holiday Inn Express Bloomington is a nice, quiet and clean hotel. This is only the second Holiday Inn I have stayed at in recent memory. Honestly, it is just as nice as a Marriott Courtyard with complementary breakfast, mini dinner and nicer workout room. If I am traveling for work I would choose a Marriott. If my trip was strictly pleasure I may consider a Holiday Inn Express after this experience. This is a nice hotel definitely worth consideration if you are staying in the Bloomington area. read more

Holiday Inn Express & Suites - Hotels Near Me - Bloomington, Indiana

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This is a pretty nice Holiday Inn Express. I have stayed in several, and this one makes some of the others seem more like a Days Inn. Our room had individualized controlled heating or air conditioning that was controlled by a wall mounted digital thermostat. It was one of those movement sensing types, though. That means when you come back in, your room is not going to be at the temperature you left it at.and you will have to turn it back on and reset it. The pool was small, but I did not use it anyway. The hot tub was larger than most and worked great. Free in room Wifi. The breakfast area was crowded, made worse when a family member would "hold" a table for over thirty minutes waiting for the rest of the family to appear. The hot breakfast was pretty standard Holiday Inn Express fare, but just fine. The crowd kept the hostesses hopping to keep everything stocked. read more

I'm sensing a theme with these HI-Ex chain places. The breakfast area never seems to have enough seating. This one did do a good job of keeping the food stocked however. Kind of interesting, this place had a little shop you could go in, with a window into the reception desk, and you could buy all sorts of candy, drinks, snacks, other sundries. Loved the pool (shaped kind of like Indiana?) and the whirlpool. Nice that it is walking distance to several restaurants. read more

Rooms are a little dated but well kept. Refrigerators in rooms is nice. The exercise room is small and cramped. Service was great. Overall I would say the hotel needs to be updated for a holiday inn. read more

I usually don't care for IHG properties but need to stay at them for work. This is by far the nicest one I've stayed at. Clean, friendly service, good breakfast. Will stay again when I return to Bloomington read more

I was pleasantly surprised by this Holiday Inn. The front desk was incredibly nice and helpful. We asked about where to rent mountain bikes near Brown County State Park and the guy at the front desk looked up a few different places, printed out the websites, highlighted all the pertinent information, and slipped it under our door in the middle of the night while we slept. Very unexpected service for a Holiday Inn. On top of that, he gave us a bag of waters and candy as a welcome package. Coffee was available in the morning in the lobby. The room was spacious and I appreciated the two queens (as opposed to two doubles) with the Sleep Number that you could adjust for either side of the bed. It was clean and comfortable. read more

Rooms are spacious, everyone is so helpful. Staff is friendly and accommodating to all your needs. They seemed to really enjoy their work. You can't beat the free coffee and breakfast in the morning, large dining room with lots of coffee and teas. And a complimentary breakfast with everything you could want. Free wi-fi with a nice strong signal. They provide a computer room with desks and computers for getting things done, it was nice to be able to print our boarding passes and stuff. We were there for our daughters graduation from U of I, but would stay there again. read more

My daughter stayed for a school trip, Rooms had bugs, dirty sheets, blood on mattresses read more

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The hotel is nice they have free manager special Mon-thurs (6-8pm drinks and light food). The rooms are pretty new along with the hotel. The staff is very nice and always treats me good. Although I like to get points from Hilton/Marriott/Sheraton. Normally avoid all IHG branded hotel this one is better than most. And prefer it when staying in Bloomington. A couple chain restaurants within walking distance. read more

Holiday Inn Express & Suites - Normal room - Hotels Near Me - Bloomington, Indiana

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I had a terrific stay here. The staff could not have been nicer and the breakfast was great. It's in a great location, right next to one of the town's few movie theaters and a 10 minute drive from downtown. Highly recommend. read more

I honestly don't know what to say other than I'm appalled. My girlfriend and I were looking for a cheap hotel for a night for our 1 year anniversary and thought we had found one. We were wrong of course. We called Holiday Inn and the front desk clerk answered an quoted us $59!!! We couldn't believe it. We wanted to wait to book in person just to make sure because thought it was too good to be true. When we got there I gave her my card to pay and confirmed that the room was $59 and she said yes. I then asked for a receipt to make sure everything was correct. She then told me she couldn't print a receipt because I had to wait until check out. Not a big deal at least until check out. Then when I checked out I asked for my receipt only to find I was $159 $100 more than what I was told. I of course was quite irate and wanted to know why I was charged so much. The new front desk clerk didn't even apologize just told me there was nothing she could do and awkwardly waited for me to leave. Upon checking my bank account I had found $204 was taken out from holiday inn with more fees then I was told about. Of course the icing on the cake is the management there. I have talked to the manager Dawn and so has my girlfriend. A lot of words come to mind but I would say unprofessional, unpleasant, impolite, rude and definitely not helpful. I would double check and maybe even triple check you know the right price and get a receipt before staying there. read more

We stayed here during a very busy football weekend. There was confusion surrounding the nightly rate, so we confronted the manager (Jeremy) about the situation. He was incredibly accommodating and fixed the price. The rooms were very clean and the front desk was very friendly. We had to give Jeremy this positive yelp review for remedying the situation that could have ruined our entire stay. Thank you. read more

This was the worst experience of my life. We came as a group on a college tour, and this was our last day. There were bugs in multiple rooms, and bed sheets were stained with blood. One of the rooms had mold in the closet. Do not come to this hotel!! It is horrible. read more

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We where staying there for IU graduation. Hotel was clean and I good working order. Staff was exceptional! They went out of their way to do all they could for the guests. Lots of smiles. Good breakfast. read more

Nice rooms and comfortable and spacious hotel. I love the sleep number beds! Overall great hotel!

I stay at quite a few hotels. This location has a non friendly front desk staff. They have no coffee in the lobby for guests, they did not explain their breakfast policy. The room is over priced. I normally stay elsewhere in the area but they were sold out and I spent my first and last nights here. Bugs in my room. read more

Very attentive staff - exceptionally clean room. On time shuttle, going and coming. Very helpful housekeeping staff. Had my res ready to go and ready on check out. A daily USA Today outside my room door each morning. Almost instant hot water in the shower. Cold water in the sink faucet was really, really cold, too - not room temperature like almost every other place. Nice flat panel TVs w/ HD programming (no local PBS though and channel TV guide was off by one for each station. I can live w/ that). Bed was pretty comfortable, too. There have been some other reviews in which it is suggested there are no other places to eat other than the hotel restaurant (which was reasonably busy during weekday lunches and at dinner). While I'm not commenting on the various types of restaurants, there are several w/in seasonal walking distance (1/4 mile) if you go eastbound on 94th to Lyndale. There is a Chinese restaurant, an Arby's, a DQ and if you turn right and go south (all w/in 1/4 mile) there are a McDonalds, a White Castle, an Applebees, and a couple others I can't recall. The hotel shuttle offers complementary service to/from MOA. read more

This is the best hotel I have ever stayed at. I have been there 3 times, and every time it is amazing! The staff is awesome, and always willing to help in any way. There is complimentary breakfast and a dinner meal, granted there isn't a large selection, but what do you expect, it is not a buffet. The free beer and wine are not bad either. The rooms are great and always clean. I absolutely recommend this hotel to anyone stopping in the Bloomington area. read more

The room was clean with a microwave and mini fridge. Breakfast was fine with long hours. Coffee/tea is available throughout the day. The staff was nice. And the common area has a couch in front of a fireplace. Excellent value. read more